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ViVOpay ™ VP5200 User Manual 80167501-001 Rev. B December 20, 2019...
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ID TECH ViVOpay VP5200 User Manual Copyright 2019 International Technologies and Systems Corporation. All rights reserved. ID TECH 10721 Walker Street Cypress, CA 90630 This document, as well as the hardware and software it describes, is furnished under license and may only be used in accordance with the terms of such license.
ID TECH ViVOpay VP5200 User Manual 1. Overview ID TECH's ViVOpay VP5200 is a compact, ruggedized, single-slot (“insert” or “dip”) credit card reader designed to support MSR (magstripe) and contact EMV transactions, incorporating ID TECH’s proven L2 Common Kernel for EMV.
ID TECH ViVOpay VP5200 User Manual The VP5200 supports USB and serial (RS-232) host communication using the command protocol defined in the NEO 2 Interface Developers Guide. This comprehensive guide describes all firmware commands and other features available in ID TECH's NEO-series devices. It is the authoritative source for technical information of interest to systems integrators (contact your ID TECH representative to obtain a copy of this guide).
ID TECH ViVOpay VP5200 User Manual 2.1. Approvals Item Regulation & Class EN55032/EN55035, Class- B Part 15, Class-B RoHS Compliant REACH Compliance with REACH regulation Contact L1 & L2 2.2. Electrical Voltage requirement: 5VDC ±10% Battery: The unit contains a small lithium battery to power the Real Time Clock (RTC). This battery has a shelf life of 5 years.
ID TECH ViVOpay VP5200 User Manual Remote key injection, and application download using PKI Secure commands (PKI) for configuring device (RTC, whitelist, reset device, etc.) Command Set Reference the NEO II Interface Developers Guide - 800139403-002 Host Interfaces RS-232, USB-HID...
ID TECH ViVOpay VP5200 User Manual 2.7. VP5200 Installation This section provides information on how to install the VP5200 in an enclosure. Note that the unit may be installed edgewise (vertically), or in a horizontal manner. It can also be bolted to or custom-mounted flush with a surface.
ID TECH ViVOpay VP5200 User Manual 2.9.1. Connecting to Power The VP5200 can be powered through the RS-232 communications cable or the USB cable. Connect the +5VDC power supply (P/N AC0005R-3B) to the barrel receptacle on the RS-232 cable or use USB port power, as appropriate.
ID TECH ViVOpay VP5200 User Manual 2.11. LED Management There is one LED on the front bezel of the reader. 2.12. Front LED Status The LED turns green in idle waiting. • LED handling for Magstripe card operation: • The LED will turn red to indicate that the recent magstripe card read was bad.
ID TECH ViVOpay VP5200 User Manual 3. Firmware Upgrade The VP5200’s firmware can be upgraded in the field using either serial or USB interfaces. 3.1. Preparation To update the firmware, you will need: PC with available serial or USB port •...
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ID TECH ViVOpay VP5200 User Manual 6. Repeat the same steps in the screenshots above to load the bootloader_loader_Vx.xx_1.fm file (note that this time, we are loading the .1.fm file). 7. Repeat the same steps in the screenshot above to load VP5200_v1.00.020.0151.S_Test.fm...
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ID TECH ViVOpay VP5200 User Manual Wait until the reader sounds one long beep, the LED turns to solid green, and the "Bootloader succeeded!" message shows up, as the screenshot below: 8. Install all the kernel files by following the numbered steps shown in the screenshot below: When all is done, the LED on the reader should be back to solid green.
ID TECH ViVOpay VP5200 User Manual 4. Troubleshooting The VP5200 reader is designed to be reliable and easy to troubleshoot. The components that may require troubleshooting include the power module (if applicable), the reader, and the serial cable. Symptom Possible Cause...