IDTECH ViVOpay VP6300 User Manual
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ViVOpay ™ VP6300
User Manual
80154502-001 Rev. K
11 March 2021
ID TECH
10721 Walker Street, Cypress, CA 90630-4720
Tel: (714) 761-6368 Fax (714) 761-8880
www.idtechproducts.com support@idtechproducts.com

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Summary of Contents for IDTECH ViVOpay VP6300

  • Page 1 ViVOpay ™ VP6300 User Manual 80154502-001 Rev. K 11 March 2021 ID TECH 10721 Walker Street, Cypress, CA 90630-4720 Tel: (714) 761-6368 Fax (714) 761-8880 www.idtechproducts.com support@idtechproducts.com...
  • Page 2 ViVOpay™ VP6300 User Manual Copyright © 2021 ID TECH. All rights reserved. This document, as well as the software and hardware described in it, is furnished under license and may be used or copied online in accordance with the terms of such license. The content of this document is furnished for information use only, is subject to change without notice, and should not be construed as a commitment by ID TECH.
  • Page 3 ViVOpay™ VP6300 User Manual FCC warning statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 4: Table Of Contents

    ViVOpay™ VP6300 User Manual Table of Contents 1. INTRODUCTION................................... 5 2. FEATURES ....................................5 2.1. Approvals ..................................6 3. SPECIFICATIONS ..................................6 4. DIMENSIONS ....................................7 5. INSTALLATION .................................... 8 5.1. Custom Wiring ................................. 9 5.2. Hardware and Cables ..............................10 5.3.
  • Page 5: Introduction

    ViVOpay™ VP6300 User Manual 1. Introduction ID TECH's VP6300 is a compact 3-in-1 credit card reader designed to support Magstripe (MSR), contact EMV, and contactless card reading using NFC and RFID. The VP6300 has a high-contrast LCD display designed to deliver MSR, EMV, and contactless payment such as parking, ticketing, and payment kiosks.
  • Page 6: Approvals

    ViVOpay™ VP6300 User Manual Uses ID TECH's proven Common Kernel, for EMV L2 compatibility • Encrypted MSR, contact, and contactless EMV output, with DUKPT key management • TR34 Remote Key Injection Protocol • Quick Chip and M/Chip Fast compatibility for rapid contact EMV (less than 2 seconds) •...
  • Page 7: Dimensions

    ViVOpay™ VP6300 User Manual Rail 1,000,000 swipes minimum Keypad 1,000,000 operations per key Smartcard connector 500,000 cycles minimum per connector Environmental Operating Temperature -20 °C to 70 °C Non-condensing; limited to the range for LCD specification. Storage Temperature -30 °C to 80 °C Non-condensing; limited to the range for LCD specification. Operating Humidity 5% to 95% Non-condensing.
  • Page 8: Installation

    ViVOpay™ VP6300 User Manual 5. Installation Use the following drill template to install the VP6300 on a mounting surface: Page | 8...
  • Page 9: Custom Wiring

    ViVOpay™ VP6300 User Manual 5.1. Custom Wiring Refer to the wire connection layout below to fabricate custom wiring for the VP6300: Item Description Function Specification Connector Type 2 row lock type JST B10B-PADSS-F or equivalent Number of Pins 10 pins Connector Signal Description...
  • Page 10: Hardware And Cables

    ViVOpay™ VP6300 User Manual 5.2. Hardware and Cables Verify that you have the following hardware and cables for installing the VP6300: VP6300 P/N IDVV-580801-A, or IDVV-581821P (SRED) • P/N 140-2035-00-E power supply • P/N 80139201-001 Eval cable with power-input and RJ-45 ports •...
  • Page 11 ViVOpay™ VP6300 User Manual P/N 220-0012-00 USB cable or P/N 220-2463-00 cable for serial connection • Page | 11...
  • Page 12: Installing The Reader

    ViVOpay™ VP6300 User Manual 5.3. Installing the Reader The installation steps below use the cables listed in Section 5.2: Hardware and Cables. Product installers using custom cables will have slightly different steps to follow. Note: Verify that power cords can physically reach the unit. Refer to the VP6300 drawing shown above.
  • Page 13 ViVOpay™ VP6300 User Manual 4. Connect the USB Cable connector or RS-232 Cable connector to the Eval cable socket. Page | 13...
  • Page 14: Installation Guidelines

    ViVOpay™ VP6300 User Manual 5.5. Installation Guidelines The VP6300 is designed to be mounted on a metal surface close to any internal motors and electrical devices that may be operating inside the host machine. However, the unit may be susceptible to Radio Frequency (RF) and electromagnetic interference.
  • Page 15: Using The Vp6300 To Make A Purchase

    ViVOpay™ VP6300 User Manual 6. Using the VP6300 to Make a Purchase Use trial transactions to confirm the unit's ability to read Contactless test cards. 1. Connect the VP6300 to a tablet or laptop. 2. Run the Universal SDK Demo application (available on the Knowledge Base).
  • Page 16: Updating Vp6300 Firmware

    ViVOpay™ VP6300 User Manual 8. Updating VP6300 Firmware The steps below describe the process for updating VP6300’s firmware (for both its K81 and RT1050 processors) via the Universal SDK Demo. Note: Before you begin, contact your ID TECH representative to receive the most recent VP6300 firmware.
  • Page 17 ViVOpay™ VP6300 User Manual 5. In the Firmware Type dialog, enter 255 for K81 FW and click OK. 6. In the File Explorer window, navigate to the directory where you saved the VP6300 firmware update, open the FirmwareApp directory, and select the FW file that starts with VP6300 v1.00...
  • Page 18: Troubleshooting

    ViVOpay™ VP6300 User Manual 9. Troubleshooting The VP6300 reader is designed to be reliable and easy to troubleshoot. The components that may require troubleshooting include the power module (if applicable), the reader, and the serial cable. Symptom Possible Cause Remedy General Issues Reader does not appear to Reader not powered on.
  • Page 19: Tamper And Failed Self-Check Indicators

    ViVOpay™ VP6300 User Manual Firmware loading software Bootloader firmware in Contact your support representative to reload • • indicates Send Command device is destroyed. manufacture's firmware. Failed. If you are unable to resolve the problem, please contact support@idtechproducts.com (sending an e-mail to this address will automatically open a support ticket).
  • Page 20: Radio Frequency

    ViVOpay™ VP6300 User Manual 9.2. Radio Frequency Q. Why do I need to know about RF interference? A. RF is when contactless payment uses radio frequency technology to send card data to a terminal reader. Q. How can RF interference affect contactless payment? A.

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