IDTECH ViVOpay VP6300 User Manual

IDTECH ViVOpay VP6300 User Manual

Compact 3-in-1 credit card reader
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ViVOpay ™ VP6300
User Manual
80154502-001 Rev. H
17 August 2020
ID TECH
10721 Walker Street, Cypress, CA 90630-4720
Tel: (714) 761-6368 Fax (714) 761-8880
www.idtechproducts.com support@idtechproducts.com

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  • Page 1 ViVOpay ™ VP6300 User Manual 80154502-001 Rev. H 17 August 2020 ID TECH 10721 Walker Street, Cypress, CA 90630-4720 Tel: (714) 761-6368 Fax (714) 761-8880 www.idtechproducts.com support@idtechproducts.com...
  • Page 2 ViVOpay ™ VP6300 User Manual Copyright © 2020 ID TECH. All rights reserved. This document, as well as the software and hardware described in it, is furnished under license and may be used or copied online in accordance with the terms of such license. The content of this document is furnished for information use only, is subject to change without notice, and should not be construed as a commitment by ID TECH.
  • Page 3 ViVOpay ™ VP6300 User Manual FCC warning statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 4: Table Of Contents

    5.5. Connecting to Power ................................. 13 6. INSTALLATION GUIDELINES ................................ 13 7. DECOMMISSIONING SRED DEVICES ............................14 8. USING THE VIVOPAY VP6300 TO MAKE A PURCHASE ...................... 14 8.1. Presenting Cards or NFC Phones ........................... 14 9. 24-HOUR DEVICE REBOOT ................................. 15 10.
  • Page 5: Introduction

    ViVOpay ™ VP6300 User Manual 1. Introduction ID TECH's ViVOpay VP6300 is a compact 3-in-1 credit card reader designed to support Magstripe (MSR), contact EMV, and contactless card reading using NFC and RFID. The ViVOpay VP6300 has a high-contrast LCD display designed to deliver MSR, EMV, and contactless payment such as Parking, Ticketing, and Payment Kiosks.
  • Page 6: Features

    ViVOpay ™ VP6300 User Manual 2. Features The ViVOpay VP6300 supports the following: Contactless: ISO/IEC 14443 Type A and B • ISO 18092 peer-to-peer communication • LEDs: • o 4 green LEDs at the top o 1 tri-color LED indicator for MSR o LED indicator for contact chip at the bottom RS-232 &...
  • Page 7: Physical Characteristics

    ViVOpay ™ VP6300 User Manual Item Field Physical Dimensions 108mm x 85mm x 55mm (L x W x H) Structural Material PC UL 94V-0 plastic with UV stabilizer Mounting Four (4) #8-32 brass nuts Housing Color Black Texture MT11020 Intrusion Rating IP 64 Impact Rating IK 08...
  • Page 8: Durability Of Specs

    ViVOpay ™ VP6300 User Manual Memory QSPI Flash for code storage and SDRAM for memory Multiple Hosts Stores multiple sets of keys for different hosts LEDs LEDs – Green NFC Certification LED Audio Beeper for contactless transaction and other functions Logs Keep logs for firmware/application download, secure events Item...
  • Page 9: Specifications

    ViVOpay ™ VP6300 User Manual 3. Specifications Hardware MTBF 500,000 hours Receiver Subcarrier Data ISO 14443-2 Type A: Modified Manchester ISO 14443-2 Type B: NRZ-L, BPSK ISO 18092 ISO 21481 (PCD & NFC) Typical Read Range 4-6 cm (1.5 to 2.3 inches) Electrical Working Current <500mA(@7.5VDCIN)
  • Page 10: Connectivity

    ViVOpay ™ VP6300 User Manual Item Description Function Specification Connector Type 2 row lock type JST B10B-PADSS-F or equivalent Number of Pins 10 pins Connector Signal Description Pin Assignment +5VIN Power input: 5VDC GND_EARH Chassis Ground RS-232TX RS-232 TX signal RS-232RX RS-232 RX signal GND_EARTH...
  • Page 11: Installation

    ViVOpay ™ VP6300 User Manual 5. Installation Installing the ViVOpay VP6300 on a mounting surface has the drill template as follows: Page | 11...
  • Page 12: Custom Writing

    ViVOpay ™ VP6300 User Manual To fabricate custom wiring for the unit, refer to the wire connection layout below: Verify possession of the ID TECH cables and adapters as shown above: P/N 140-2035-00-E power supply • P/N 80154227-001 cable with power-input and RJ-45 ports •...
  • Page 13: Parts

    ViVOpay ™ VP6300 User Manual Verify the following hardware for the installation of the ViVOpay VP6300: ViVOpay VP6300 P/N IDVV-580801-A, or IDVV-581821P (SRED). • USB cable P/N 80154220-001, or RS-232 cable P/N 80154211-001. • Power supply P/N 140-2035-00-E. • Eval cable P/N 80154227-001.
  • Page 14: Decommissioning Sred Devices

    If unsuccessful, there will be no reaction from the reader. The ViVOpay VP6300 allows for credit and debit card purchases using Contactless technology. 1. Present the card or phone parallel to the module. The unit will beep, and all four green LEDs should illuminate briefly to indicate a successful test.
  • Page 15: Hour Device Reboot

    ViVOpay ™ VP6300 User Manual 9. 24-Hour Device Reboot Per PCI Requirements, this device reboots every 24 hours. Please contact your device integrator if you need to check the reboot time for your unit. 10. Firmware Update The VP6300 can have its firmware upgraded in the field using either serial or USB interfaces. To update the new firmware: PC with available serial or USB port.
  • Page 16 ViVOpay ™ VP6300 User Manual Serial Interface: Page | 16...
  • Page 17 ViVOpay ™ VP6300 User Manual User interface: Page | 17...
  • Page 18: Troubleshooting

    ViVOpay ™ VP6300 User Manual 11. Troubleshooting The ViVOpay VP6300 reader is designed to be reliable and easy to troubleshoot. The components that may require troubleshooting include the power module (if applicable), the reader, and the serial cable. Symptom Possible Cause...
  • Page 19: Radio Frequency

    ViVOpay ™ VP6300 User Manual Firmware loading software Bootloader firmware in Contact your support representative to reload • • indicates Send Command device is destroyed. manufacture's firmware. Failed. If you are unable to resolve the problem, please contact support@idtechproducts.com (sending an e-mail to this address will automatically open a support ticket).

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