Related Manuals for IDTECH ViVOpay VP3300 Series
Summary of Contents for IDTECH ViVOpay VP3300 Series
- Page 1 VP3300/VP3300C/VP3300E User Manual 80149509-001 Rev. N 4 May 2021 ID TECH 10721 Walker Street, Cypress, CA 90630-4720 Tel: (714) 761-6368 Fax (714) 761-8880 www.idtechproducts.com...
- Page 2 Copyright© 2021 ID TECH. All rights reserved. ID TECH 10721 Walker Street Cypress, CA 90630 USA This document, as well as the software and hardware described in it, is furnished under license and may be used or copied online in accordance with the terms of such license. The content of this document is furnished for information use only, is subject to change without notice, and should not be construed as a commitment by ID TECH.
- Page 3 FCC warning statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The user manual for an intentional or unintentional radiator shall caution the user that changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
- Page 4 Revision History Date Changes Author 04/08/2021 Implemented Revision History Added VP3300BT Mounting and EMV Contactless Logo Requirements 05/04/2021 Added note about ECP 2.0 support in Major Features and Contactless NFC Features sections Page | 4...
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Page 5: Table Of Contents
Table of Contents 1. INTRODUCTION ..................................6 1.1. Major Features of the VP3300 Family ........................6 1.2. Magnetic Stripe Features (VP3300 only) ........................7 1.2.1. ICC Contact Card Features (VP3300, VP3300E) ..................... 7 1.2.2. Contactless NFC Features ............................. 7 1.3. Supported USB Interfaces .............................. 8 1.4. -
Page 6: Introduction
1. Introduction The ViVOpay VP3300 is ID TECH's family of ultra-compact, EMV L1- and L2-certified contactless card readers, designed for low cost, high reliability, and maximum compatibility with existing contactless payment technologies (including Apple Pay, Google Pay, and Samsung Pay). The VP3300 family includes models with and without contact-EMV capability, as well as with and without magnetic swipe reader (MSR) functionality. -
Page 7: Magnetic Stripe Features (Vp3300 Only)
Feature VP3300 VP3300C VP3300E EMVCo Contactless L1 and major card brand contactless certifications (L2’s) Compact Size 4 Green LEDs for contactless indication Audio feedback to signal good and bad card reads, ... -
Page 8: Supported Usb Interfaces
1.3. Supported USB Interfaces USB-HID or USB-KB • 1.4. Before Using VP3300 Products Devices in the VP3300 family are compact micro-USB devices for handling contactless transactions. Each VP3300-series device is designed to operate in conjunction with certified third party payment software and compatible hosts, such as USB-equipped tablets, PCs, and smartphones. -
Page 9: Other Agency Approvals And Compliances
Operation and Storage Environment Item Specification Note Operating Temperature 0 °C to 55 °C Non-condensing. Product operation temperature is limited to the range for the reason of the constraint of Li- Battery specification. Storage Temperature -20 °C to 60 °C Non-condensing. -
Page 10: For Software Developers: Software Development Support
2. For Software Developers: Software Development Support VP3300 devices are designed to be compatible with a wide range of third party payment applications. ID TECH offers a Universal SDK for iOS, Android, or Windows to enable rapid application development with any model of VP3300 as the target device. Supported languages include Objective C (on iOS), Java (on Android), and C# (on Windows). -
Page 11: Usdk Demo App
2.2. USDK Demo App The Universal SDK comes with a rich, fully featured demo app. The SDK includes complete source code for the demo app. ID TECH also offers a standalone version of the USDK Demo on the ID TECH Knowledge Base. To use the USDK Demo app: 1. - Page 12 The command executes in real time and a data trace appears automatically in the center and/or right-hand panels. Use the Clear Logs button to clear both panels: Page | 12...
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Page 13: Updating Vp3300 Firmware
2.3. Updating VP3300 Firmware The steps below describe the process for updating VP3300 firmware via the Universal SDK Demo. When developing payment applications, make sure to consider that recommended firmware updates include new features, enhancements, and bug fixes. ID TECH strongly recommends that payment application developers include one of the existing methods for firmware updates: via the ID TECH Universal SDK or via low-level commands. - Page 14 4. Under Device, select Update Device Firmware, then click Execute Command. 5. Navigate to and select the VP3300 firmware file you downloaded earlier and click Open. 6. The VP3300 reboots and enters the bootloader, at which point the USDK Demo app begins updating the device.
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Page 15: What Kind Of Usb Cable To Use With A Vp3300
2.4. What Kind of USB Cable to Use with a VP3300 The table below provides scenarios for using a VP300 with a USB cable and the type of cable required. Scenario Device Communication Cable Required I want to charge the VP3300. None Standard micro USB cable... -
Page 16: Vp3300 Troubleshooting
3. VP3300 Troubleshooting Follow the steps below when troubleshooting VP3300 issues. 3.1. Checking for Power Issues 1. Turn on the VP3300. 2. Check to see if the VP3300 is battery-powered a. If it is, make sure that it has enough battery charge, and recharge it if needed. 3. - Page 17 4. Check for the VP3300 in the USDK Demo app. In the screenshot below, the USB connected device tab and Results field display a connected VP3300. If the VP3300 still does not connect, attempt to manually connect it through the Device Manager again.
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Page 18: Testing In The Usdk Demo App
3.3. Testing in the USDK Demo App 1. First, enter a basic command to make sure that the device is working. The example below uses the Get Serial Number command: 2. Next, enter a command that changes a device setting, like the Set Date command: Page | 18... - Page 19 3. Next, enter the Start Trans command under the Device tab to verify the VP3300 accepts payments: 4. Finally, enter the Start EMV Trans command to verify that EMV works on the VP3300. Page | 19...
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Page 20: Further Issues
3.4. Further Issues For any further issues, restart the USDK Demo app, disconnect and reconnect the VP3300, and complete the above process again. For any issues with a specific command, email ID TECH Customer Support at support@idtechproducts.com (sending an email to this address automatically generates a support ticket).