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Troubleshooting
FIXING RED LIGHT ISSUES
This involves Solid Red & Blinking Green/Red lights.
■ Tighten all cable connections (be sure to handtighten only, do NOT use tools).
You may want to undo and redo the connection completely. Unplug and replug
in Power Supply.
■ Increase the distance (horizontally or vertically) between the Outside and Inside
Antennas. Add included cable if needed. Unplug and replug in Power Supply.
FIXING ANY YELLOW LIGHT ISSUES
This involves Solid Yellow & Blinking Green/Yellow lights.
■ Outside Antenna must be adjusted. Disconnect and reconnect power between
adjustments. Wait at least 10 seconds between adjustments for the lights to reset.
Pole Mount Option: Rotate the Outside Antenna away from the strongest cellular
signal in small increments (1/8 turn) until the light turns green. Unplug and replug in
Power Supply. Mounting On Side Of Roof Option: Change mount location. Move the
Outside Antenna to location of the home/building to see if the lights turn green. Unplug
and replug in Power Supply. Then secure in place.
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