Cables - Motorola MC1000 User Manual

4 - 6 MC1000 with Windows CE 4.2 User Guide

Cables

Troubleshooting the Cables
Table 4-4
Symptom
Mobile computer
Charge LED does not
light when mobile
computer inserted.
Mobile computer
battery is not charging.
During data
communication, no
data was transmitted,
or transmitted data
was incomplete.
Possible Cause
Cable is not receiving
power.
Mobile computer is not
seated correctly in the
cable.
Extreme battery
temperature.
Mobile computer was
removed from cable or
cable was unplugged from
AC power too soon.
Li-ion battery is faulty.
Mobile computer is not
fully seated in the cable.
Cable removed from
mobile computer during
communication.
Incorrect cable
configuration.
Communication software
is not installed or
configured properly.
Action
Ensure the power cable is connected securely to both the
cable and to AC power.
Remove and re-insert the mobile computer into the cable,
ensuring it is correctly seated.
Li-ion battery does not charge if battery temperature is below
32°F (0°C) or above 104°F (40°C).
Ensure cable is receiving power. Ensure mobile computer is
seated correctly. If a mobile computer battery is fully
depleted, it can take up to four hours to fully recharge a
battery.
Verify that other batteries charge properly. If so, replace the
faulty battery.
Remove and re-insert the mobile computer into the cable,
ensuring it is correctly seated.
Reattach cable to mobile computer and retransmit.
See the system administrator.
Perform setup as described in the MC1000 with Windows CE
4.2 Integrator Guide.