Four Slot Usb Cradle - Motorola MC1000 User Manual

Four Slot USB Cradle

Troubleshooting the Four Slot USB Cradle
Table 4-3
Symptom
Charge LEDs do not
light when mobile
computer is inserted.
Mobile computer
battery is not charging.
During data
communications, no
data was transmitted,
or transmitted data was
incomplete.
Possible Cause
Cradle is not receiving power.
Mobile computer is not seated
correctly in the cradle.
Extreme battery temperature.
Mobile computer was removed
from cradle or cradle was
unplugged from AC power too
soon.
Li-ion battery is faulty.
Mobile computer is not fully
seated in the cradle.
Extreme battery temperature.
Mobile computer removed from
cradle during communications.
Incorrect cable configuration.
Communications software is not
installed or configured properly.
Maintenance & Troubleshooting
Action
Ensure the power cable is connected securely to
both the cradle and to AC power.
Remove and re-insert the mobile computer into the
cradle, ensuring it is firmly seated.
Li-ion battery does not charge if battery temperature
is below 32°F (0°C) or above 104°F (40°C).
Ensure cradle is receiving power. Ensure mobile
computer is seated correctly. If a mobile computer
battery is fully depleted, it can take up to four hours to
fully recharge the Li-ion battery.
Verify that other batteries charge properly. If so,
replace the faulty battery.
Remove and re-insert the mobile computer into the
cradle, ensuring it is firmly seated.
Li-ion battery does not charge if battery temperature
is below 32°F (0°C) or above 104°F (40°C).
Replace mobile computer in cradle and retransmit.
See the system administrator.
Perform setup as described in the MC1000 with
Windows CE 4.2 Integrator Guide.
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