Rebranding Operation Fails; Check The Logs For Error Messages - Dell EMC VxFlex Ready Node User Manual

Rebranding operation fails

Check the logs for error messages

When updating the Personality Module on R640 or R740xd servers using the DTK, the
operation may fail and the following error message may appear:
UEFI0052 Unable to complete the rebranding operation.
To resolve the problem, upload the PM file manually:
1. Contact Customer Support for the VxFlex OS PM file.
2. Follow the instructions in the VxFlex OS Upgrade Guide for "Single server firmware
and BIOS upgrade to a specific version" to upload the file.
You can view VxFlex Ready Node Hardware Update Bootable ISO logs after the
update script completes.
Procedure
1. Press Alt-F2 to access a user console, and then press Enter.
2. Open the log to check the contents for errors:
less /bundleapplicationlogs/apply_components.log
3. You can also view the script for the Hardware ISO, which is useful in helping to
identify and troubleshoot log entries:
less /opt/dell/toolkit/systems/drm_files/apply_bundles.sh
Results
The script attempts to configure several boot order commands, regardless of the
hardware configuration of the VxFlex Ready Node server. This allows the script to
support multiple hardware platform configurations.
Therefore, it is normal to see these error messages within the logs:
Firmware updates may also display and log the following message:
This update is not compatible with your system configuration.
DTK - Hardware Update Bootable ISO
Dell EMC VxFlex Ready Node AMS User Guide
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