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Dell POWEREDGE EMU01 Hardware Owner's Manual

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Dell™ PowerEdge™ 6950 Systems
Hardware Owner's Manual
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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  • Page 1 Dell™ PowerEdge™ 6950 Systems Hardware Owner’s Manual w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
  • Page 2 Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, Dell OpenManage, and Dell XPS are trademarks of Dell Inc.; Intel, Pentium, Xeon, and Celeron are registered trademarks of Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation.
  • Page 3: Table Of Contents

    Contents About Your System Other Information You May Need Accessing System Features During Startup Front-Panel Features and Indicators Hard-Drive Indicator Codes Back-Panel Features and Indicators Connecting External Devices Power Indicator Codes NIC Indicator Codes LCD Status Messages Solving Problems Described by LCD Status Messages Removing LCD Status Messages System Messages .
  • Page 4 System and Setup Password Features Using the System Password Using the Setup Password Disabling a Forgotten Password Baseboard Management Controller Configuration Entering the BMC Setup Module BMC Setup Module Options Installing System Components Recommended Tools Inside the System Removing and Replacing the Optional Front Bezel Opening and Closing the System Opening the System Closing the System...
  • Page 5 Processors ........Removing a Processor .
  • Page 6 Chassis Intrusion Switch (Service-Only Procedure) Removing the Chassis Intrusion Switch Installing the Chassis Intrusion Switch SAS Backplane (Service-Only Procedure) Removing the SAS Backplane Installing the SAS Backplane System Board (Service-Only Procedure) Removing the System Board Installing the System Board Troubleshooting Your System Safety First—For You and Your System Start-Up Routine .
  • Page 7 Troubleshooting a SAS Controller or SAS RAID Controller Troubleshooting an External SAS Tape Drive Troubleshooting Expansion Cards Troubleshooting the Microprocessors Running the System Diagnostics Using Dell PowerEdge Diagnostics System Diagnostics Features When to Use the System Diagnostics Running the System Diagnostics System Diagnostics Testing Options...
  • Page 8 Automated Order-Status Service Technical Support Service Dell Enterprise Training and Certification Problems With Your Order Product Information Returning Items for Warranty Repair or Credit Before You Call ....... . .
  • Page 9: About Your System

    About Your System This section describes the physical, firmware, and software interface features that provide and ensure the essential functioning of your system. The physical connectors on your system’s front and back panels provide convenient connectivity and system expansion capability. The system firmware, applications, and operating systems monitor the system and component status and alert you when a problem arises.
  • Page 10: Accessing System Features During Startup

    Updates are sometimes included with the system to describe changes to the system, software, and/or documentation. NOTE: Always check for updates on support.dell.com and read the updates first because they often supersede information in other documents. • Release notes or readme files may be included to provide last-minute updates to the system or documentation or advanced technical reference material intended for experienced users or technicians.
  • Page 11: Front-Panel Features And Indicators

    Front-Panel Features and Indicators Figure 1-1 shows the controls, indicators, and connectors located behind the optional rack bezel on the system's front panel. Figure 1-1. Front-Panel Features and Indicators Table 1-2. Front-Panel LED Indicators, Buttons, and Connectors Item Indicator, Button, or Connector Power-on indicator, power button NMI button...
  • Page 12 Table 1-2. Front-Panel LED Indicators, Buttons, and Connectors (continued) Item Indicator, Button, or Connector LCD display USB connectors (2) Video connector Hard drives (optional) Optical drive and diskette drive (optional) NOTE: DVD devices are data only. About Your System Icon Description Provides system ID, status information, and system error messages.
  • Page 13: Hard-Drive Indicator Codes

    Hard-Drive Indicator Codes The hard-drive carriers have two indicators—a drive-activity indicator and a drive-status indicator. See Figure 1-2. Figure 1-2. Hard-Drive Indicators drive-status indicator (green and amber) Table 1-3 lists the drive indicator patterns for RAID hard drives. Different patterns are displayed as drive events occur in the system.
  • Page 14: Back-Panel Features And Indicators

    Back-Panel Features and Indicators Figure 1-3 shows the controls, indicators, and connectors located on the system's back panel. Figure 1-3. Back-Panel Features and Indicators serial connector NIC2 connector expansion-card slots 10 system identification button Connecting External Devices When connecting external devices to your system, follow these guidelines: •...
  • Page 15: Power Indicator Codes

    Power Indicator Codes The power button on the front panel controls the power input to the system's power supplies. The power indicator can provide information on power status (see Figure 1-1). Table 1-4 lists the power button indicator codes. Table 1-4. Power Button Indicators Indicator Function Indicates that power is supplied to the system and the system is operational.
  • Page 16: Nic Indicator Codes

    NIC Indicator Codes Each NIC on the system back panel has an indicator that provides information on network activity and link status. See Figure 1-5. Table 1-6 lists the NIC indicator codes. Figure 1-5. NIC Indicators link indicator Table 1-6. NIC Indicator Codes Indicator Link and activity indicators are off Link indicator is green...
  • Page 17 Table 1-7. LCD Status Messages Line 1 Line 2 Message Message SYSTEM NAME E1000 FAILSAFE, Call Support E1A14 SAS Cable A E1A15 SAS Cable B E1114 Temp Ambient E1210 CMOS Batt E1211 ROMB Batt E12 nn XX PwrGd E1229 CPU # VCORE E122A CPU # VTT Causes...
  • Page 18 See "Troubleshooting System Cooling Problems" on page 105. See "Troubleshooting System Cooling Problems" on page 105. See your system’s Information Update Tech Sheet located on support.dell.com for the most current system information. If the problem persists, see "Getting Help" on page 129.
  • Page 19 AC power source, or the SEL is cleared using either Server Assistant or the BMC Management Utility. See the Dell OpenManage Baseboard Management Controller User’s Guide for information about these utilities. See "Troubleshooting the Microprocessors"...
  • Page 20 Table 1-7. LCD Status Messages (continued) Line 1 Line 2 Message Message E1422 CPU Machine Chk E1610 PS # Missing E1614 PS # Status E1618 PS # Predictive E161C PS # Input Lost PS # Input Range Power source for specified power E1620 E1624 PS Redundancy...
  • Page 21 Table 1-7. LCD Status Messages (continued) Line 1 Line 2 Message Message E1712 PCI SERR B## D## PCI SERR Slot # E1714 Unknown Err E171F PCIE Fatal Err B## D## F## PCIE Fatal Err Slot # E1810 HDD ## Fault HDD ## Rbld Abrt Specified hard drive has ended E1811 E1812...
  • Page 22 SIO failure. Keyboard controller failure. System management interrupt (SMI) initialization failure. BIOS shutdown test failure. BIOS POST memory test failure. See "Troubleshooting System Dell remote access controller (DRAC) configuration failure. CPU configuration failure. Incorrect memory configuration. Memory population order incorrect.
  • Page 23: Solving Problems Described By Lcd Status Messages

    Table 1-7. LCD Status Messages (continued) Line 1 Line 2 Message Message MBE DIMM ## & ## One of the DIMMs in the set E2110 E2111 SBE Log Disable DIMM ## I1910 Intrusion I1911 >3 ERRs Chk Log I1912 SEL Full ROMB Batt <...
  • Page 24: Removing Lcd Status Messages

    Removing LCD Status Messages For faults associated with sensors, such as temperature, voltage, fans, and so on, the LCD message is automatically removed when that sensor returns to a normal state. For example, if temperature for a component goes out of range, the LCD displays the fault; when the temperature returns to the acceptable range, the message is removed from the LCD.
  • Page 25 Table 1-8. System Messages (continued) Message Attempting to update Remote Configuration. Please wait... BIOS Update Attempt Failed! Caution! NVRAM_CLR jumper is installed on system board. Diskette drive n seek failure Diskette read failure Diskette subsystem reset failed Drive not ready Error: Memory failure detected.
  • Page 26 Table 1-8. System Messages (continued) Message Gate A20 failure General failure Invalid NVRAM configuration, Resource Re-allocated Keyboard Controller failure Manufacturing mode detected Memory address line failure at address , read value expecting value Memory double word logic failure at address , read value expecting value Memory odd/even logic failure at address , read...
  • Page 27 Table 1-8. System Messages (continued) Message No boot sector on hard drive No timer tick interrupt Not a boot diskette PCIe Degraded Link Width Error: Embedded Bus# nn /Dev# nn /Func n Expected Link Width is n Actual Link Width is n PCIe Degraded Link Width Error: Slot n Expected Link Width is n...
  • Page 28 Table 1-8. System Messages (continued) Message Read fault Requested sector not found Remote Access Controller cable error or incorrect card in the RAC slot. Remote Access Controller not installed in the RAC slot. Remote configuration update attempt failed ROM bad checksum = address Expansion card improperly installed or SAS port n hard disk drive not found Sector not found...
  • Page 29 Table 1-8. System Messages (continued) Message This system supports only Opteron 8000 series processors. Time-of-day clock stopped Time-of-day not set - please run SETUP program Timer chip counter 2 failed Unsupported CPU combination Unsupported CPU stepping detected Utility partition not available Warning: Following faulty DIMMs are disabled:...
  • Page 30: Warning Messages

    Table 1-8. System Messages (continued) Message Write fault Write fault on selected drive NOTE: For the full name of an abbreviation or acronym used in this table, see "Glossary" on page 155. Warning Messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task.
  • Page 31: Using The System Setup Program

    Using the System Setup Program After you set up your system, run the System Setup program to familiarize yourself with your system configuration and optional settings. Record the information for future reference. You can use the System Setup program to: •...
  • Page 32: System Setup Options

    Table 2-1. System Setup Program Navigation Keys Keys <Enter> Up arrow or <Shift><Tab> Down arrow or <Tab> – Spacebar, <+>, < >, left and right arrows <Esc> <F1> NOTE: For most of the options, any changes that you make are recorded but do not take effect until you restart the system.
  • Page 33 Figure 2-1. Main System Setup Program Screen Table 2-2 lists the options and descriptions for the information fields that appear on the main System Setup program screen. For related information, see "System Security Screen Options" on page 37. NOTE: The options for the System Setup program change based on the system configuration. NOTE: The System Setup program defaults are listed under their respective options, where applicable.
  • Page 34 Available options can include the diskette drive, CD drive, hard drives, and network. NOTE: adapter. See support.dell.com for the latest support information about booting from external devices. Hard-Disk Drive Determines the order in which the system searches the hard drives during system Sequence startup.
  • Page 35: Memory Information Screen

    Memory Information Screen Table 2-4 lists the descriptions for the information fields that appear on the Memory Information screen. Table 2-3. Memory Information Screen Option Description System Memory Size Displays the amount of system memory. System Memory Type Displays the type of system memory. System Memory Speed Displays the system memory speed.
  • Page 36: Integrated Devices Screen

    ® Additionally, for Microsoft Windows to enable this feature. The driver is available on the Dell OpenManage Service and Diagnostic CD provided with your system, and at support.dell.com. Integrated Devices Screen Table 2-5 lists the options and descriptions for the information fields that appear on the Integrated Devices screen.
  • Page 37: System Security Screen

    System Security Screen Table 2-6 lists the options and descriptions for the information fields that appear on the System Security screen. Table 2-6. System Security Screen Options Option Description System Password Displays the current status of your system's password security feature and allows you to assign and verify a new system password.
  • Page 38: Exit Screen

    Table 2-6. System Security Screen Options (continued) Option Description AC Power Recovery Determines how the system reacts when power is restored to the system. If system (Last default) is set to Last, the system returns to the last power state. On turns on the system after power is restored.
  • Page 39 When a system password is assigned, the setting shown for the System Password option is Enabled. If the setting shown for the Password Status is Unlocked, you can change the system password. If the Password Status option is Locked, you cannot change the system password. When the system password feature is disabled by a jumper setting, the system password is Disabled, and you cannot change or enter a new system password.
  • Page 40: Using The Setup Password

    When the Password Status option is set to Locked whenever you turn on your system or reboot your system by pressing <Ctrl><Alt><Del>, type your password and press <Enter> at the prompt. After you type the correct system password and press <Enter>, your system operates as usual. If an incorrect system password is entered, the system displays a message and prompts you to re-enter your password.
  • Page 41: Disabling A Forgotten Password

    The password assignment is not case-sensitive. However, certain key combinations are not valid. If you enter one of these combinations, the system beeps. To erase a character when entering your password, press <Backspace> or the left-arrow key. After you verify the password, the Setup Password setting changes to Enabled. The next time you enter the System Setup program, the system prompts you for the setup password.
  • Page 42: Entering The Bmc Setup Module

    • Support is independent of the system’s power or operating state • Provides text console redirection for system setup, text-based utilities, and operating system consoles NOTE: To remotely access the BMC through the integrated NIC, you must connect the network connection to integrated NIC1.
  • Page 43: Installing System Components

    Installing System Components This section describes how to install the following system components: • Front bezel • System cover • Cooling fan modules • Cooling shrouds • Power supplies • Expansion cards • RAC card • System memory • Processors •...
  • Page 44: Recommended Tools

    Recommended Tools You may need the following items to perform the procedures in this section: • Key to the system keylock • #2 Phillips screwdriver • T10 Torx driver • Small flat-blade screwdriver • Wrist grounding strap Inside the System CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system.
  • Page 45: Removing And Replacing The Optional Front Bezel

    Figure 3-1. Inside the System fan modules (4) memory modules (16) optional RAC The system board holds the system's control circuitry and other electronic components. The processors and memory modules are installed directly on the system board. The hard-drive bays provide space for up to five optional 3.5-inch SAS hard drives. The hard drives connect to a SAS controller card or an optional SAS RAID controller card through a SAS backplane.
  • Page 46: Opening And Closing The System

    Figure 3-2. Removing and Replacing the Optional Front Bezel key lock To replace the optional bezel, hook the right end of the bezel onto the chassis, then fit the free end of the bezel onto the system. Secure the bezel with the keylock. See Figure 3-2. Opening and Closing the System CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the...
  • Page 47: Closing The System

    Figure 3-3. Removing and Replacing the System Cover latch Closing the System 1 Lift up the latch on the cover. 2 Align the cover with the left and right edges of the system and offset it slightly towards the back of the system, so that the pins on the inner edge of the cover are aligned with the chassis J hooks.
  • Page 48: Cooling Fans

    Cooling Fans This system contains four hot-plug cooling fans, connected directly to the system board. NOTICE: In the event of a problem with a particular fan, the fan’s number is referenced by the system’s management software, allowing you to easily identify and replace the proper fan. Removing a Cooling Fan CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the...
  • Page 49: Replacing A Cooling Fan

    Replacing a Cooling Fan NOTE: The procedure for installing each individual fan is the same. 1 Ensure that the fan handle is upright and lower the fan into its retention base until the fan is fully seated. Then lower the fan handle until it snaps into place. See Figure 3-4. 2 Close the system.
  • Page 50: Replacing The Cooling Shrouds

    Figure 3-5. Removing and Replacing the Cooling Shrouds left cooling shroud top cooling shroud Replacing the Cooling Shrouds 1 Slowly lower the left shroud straight down into the system. The guides on the edges of the shroud fit into the corresponding slots in the sides of the chassis. See Figure 3-5. 2 Gently press down on the shroud until it is fully seated.
  • Page 51: Power Supplies

    The system is only in the redundant mode when two power supplies are installed and both power supplies are connected to an AC power source. If some third-party components (such as PCI cards) not tested or supported by Dell are installed, the power supplies may not be redundant at all input voltages. NOTICE: Operating the system with only one power supply installed for extended periods of time can cause the system to overheat.
  • Page 52: Replacing A Power Supply

    Replacing a Power Supply 1 Holding the lever in the open position, slide the new power supply into the chassis until the lever contacts the system chassis. See Figure 3-6. 2 Close the release lever until the power supply is fully seated and the lever snaps into place behind the lever release latch.
  • Page 53: Installing An Expansion Card

    Figure 3-7. Expansion Slots SLOT 5 SLOT 6 SLOT 7 Table 3-1. Expansion Slots Slot SLOT 1 SLOT 2 SLOT 3 SLOT 4 SLOT 5 SLOT 6 SLOT 7 INTERNAL_STORAGE RAC_CONN Installing an Expansion Card CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system.
  • Page 54 3 Open the system. See "Opening the System" on page 46. 4 If you are adding a new card, select the appropriate expansion card slot. See "Expansion Card Installation Guidelines" on page 52. 5 Open the expansion-card retainer and remove the filler bracket. See Figure 3-8. 6 Install the expansion card: Holding the card by its edges, position the card so that the card-edge connector aligns with the expansion-card connector on the system board.
  • Page 55: Removing An Expansion Card

    Figure 3-8. Installing or Removing an Expansion Card card-edge guide (full-length cards only) 7 Connect any cables to the expansion card. • If you are installing a RAC card, see "RAC Card" on page 56. • If you are installing a SAS controller card, see "Installing a SAS Controller Card" on page 76. 8 Close the system.
  • Page 56: Rac Card

    3 Disconnect all cables from the card. 4 Remove the expansion card: Open the expansion-card retainer. See Figure 3-8. Grasp the expansion card by its edges, and carefully remove it from the expansion-card connector. 5 If you are removing the card permanently, install a metal filler bracket over the empty expansion slot opening and close the expansion-card retainer.
  • Page 57: System Memory

    Figure 3-9. RAC Card Connectors RJ-45 connector 9 Reinstall the storage controller card. 10 Reinstall the cooling shrouds. See "Replacing the Cooling Shrouds" on page 50. 11 Reconnect all cables to the storage controller card and feed the cables through the appropriate channels and keepers on the cooling shrouds.
  • Page 58: General Memory Module Installation Guidelines

    Your system hardware supports Non-Uniform Memory Architecture (NUMA). Each processor has its own memory controller and local memory for reduced access times, but it can also access memory from another processor. This architecture improves system performance if an operating system is installed that supports this feature.
  • Page 59 Table 3-2. Two-Processor Memory Configurations Total System DIMM1 DIMM2 Memory 2 GB 512 MB 512 MB 4 GB 512 MB 512 MB 4 GB 1 GB 1 GB 6 GB 1 GB 1 GB 8 GB 1 GB 1 GB 8 GB 2 GB 2 GB...
  • Page 60: Installing Memory Modules

    Installing Memory Modules CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge. CAUTION: The memory modules are hot to the touch for some time after the system has been powered down.
  • Page 61: Removing Memory Modules

    7 Align the memory module's edge connector with the alignment key of the memory module socket, and insert the memory module in the socket. NOTE: The memory module socket has an alignment key that allows you to install the memory module in the socket in only one way.
  • Page 62: Processors

    All processors must have the same frequency and core voltage. Removing a Processor 1 Prior to upgrading your system, download and install the latest system BIOS version from support.dell.com. 2 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
  • Page 63 Figure 3-11. Removing and Installing the Heat Sink heat sink 6 Wait 30 seconds for the heat sink to loosen from the processor. 7 Open the other heat sink retention lever. 8 If the heat sink does not separate from the processor, carefully rotate the heat sink in a clockwise, then counterclockwise, direction until it releases from the processor.
  • Page 64: Installing A Processor

    11 Pull the socket-release lever 90 degrees upward until the processor is released from the socket. See Figure 3-12. Figure 3-12. Removing and Installing the Processor processor socket 12 Open the processor shield and then lift the processor out of the socket. Leave the release lever up so that the socket is ready for the new processor.
  • Page 65 3 If you are adding a processor to an empty socket, perform the following steps: Remove the protective cover from the processor socket. See Figure 3-12. Pull the socket-release lever 90 degrees upward. See Figure 3-12. Lift the processor shield. See Figure 3-12. 4 Install the processor in the socket.
  • Page 66: Processor Vrms

    9 Press <F2> to enter the System Setup program, and check that the processor information matches the new system configuration. See "Using the System Setup Program" on page 31 for instructions about using the System Setup program. 10 Run the system diagnostics to verify that the new processor operates correctly. See "Running the System Diagnostics"...
  • Page 67: Removing A Vrm

    Figure 3-13. Installing and Removing a VRM 6 Holding the VRM by its edges, align the edge connector with the socket, and insert the VRM in the socket. NOTE: The VRM socket has an alignment key that allows you to install the VRM in the socket in only one way. 7 Press down on the VRM with your thumbs while pulling up on the ejectors with your index fingers to lock the VRM into the socket.
  • Page 68: Installing A Diskette Drive

    3 Remove the top cooling shroud. See "Removing the Cooling Shrouds" on page 49. 4 Locate the VRM sockets. See Figure 6-2. 5 Press down and out on the ejectors on each end of the socket and lift the VRM out of the socket. See Figure 3-13.
  • Page 69 Figure 3-15. Installing a Diskette Drive in the Drive Carrier diskette/optical drive carrier retention spring plastic rivets (2) alignment pins optical drive filler plate latch diskette drive interface board thumbscrew Installing System Components...
  • Page 70: Installing An Optical Drive

    5 To remove the diskette drive filler plate, pull the retention spring slightly away from the filler plate, then lift the filler plate from the carrier. 6 Deflect the retention spring slightly, then insert the diskette drive into the carrier. The pins on the carrier fit into the corresponding holes in the side of the drive.
  • Page 71 Figure 3-16. Installing an Optical Drive in the Drive Carrier diskette/optical drive carrier plastic rivets (2) 5 Install the new optical drive in the carrier. See Figure 3-16. The pins on the carrier fit into the corresponding holes in the side of the drive. 6 Attach the interface board to the back of the carrier, using the two plastic rivets.
  • Page 72: Hard Drives

    Hard Drives Your system can accommodate up to five 3.5-inch SAS hard drives. All drives connect to the system board through a SAS backplane board. See "SAS Backplane (Service-Only Procedure)" on page 87 for information on these backplane options. Systems with an optional SAS RAID controller card support hot-plug drive operation.
  • Page 73: Removing A Drive Blank

    Removing a Drive Blank NOTICE: To maintain proper system cooling, all empty hard-drive bays must have drive blanks installed. If you remove a hard-drive carrier from the system and do not reinstall it, you must replace the carrier with a drive blank. 1 Remove the bezel.
  • Page 74: Installing A Hot-Plug Hard Drive

    Figure 3-18. Removing and Installing a Hot-Plug Hard Drive hard drive Installing a Hot-Plug Hard Drive NOTICE: When installing a hard drive, ensure that the adjacent drives are fully installed. Inserting a hard-drive carrier and attempting to lock its handle next to a partially installed carrier can damage the partially installed carrier's shield spring and make it unusable.
  • Page 75: Replacing A Hard Drive In A Hard-Drive Carrier

    Replacing a Hard Drive in a Hard-Drive Carrier To remove a hard drive from a drive carrier, remove the four screws from the slide rails on the hard-drive carrier and separate the hard drive from the carrier. To install a new hard drive in a drive carrier, perform the following steps: 1 Insert the hard drive into the hard-drive carrier with the connector end of the drive at the back.
  • Page 76: Sas Controller Cards

    SAS Controller Cards Removing a SAS Controller Card CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge. 1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
  • Page 77: Connecting An External Sas Tape Drive

    Figure 3-20. Installing the RAID Battery RAID battery Connecting an External SAS Tape Drive This subsection describes how to connect an external SAS tape drive to the optional external SAS controller card. CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system.
  • Page 78: Connecting An External Fibre Channel Storage Device

    5 Install the external SAS controller card in an expansion slot. See "Installing an Expansion Card" on page 53. 6 Connect the tape drive’s interface cable to the drive. 7 Connect the other end of the interface cable to the external SAS connector on the controller card bracket.
  • Page 79 CAUTION: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions. See your System Information Guide for additional information. 1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
  • Page 80: Control Panel Assembly (Service-Only Procedure)

    6 Install the new system battery. Support the battery connector by pressing down firmly on the positive side of the connector. Hold the battery with the "+" facing up, and slide it under the securing tabs at the positive side of the connector.
  • Page 81: Installing The Control Panel

    Figure 3-22. Removing and Installing the Control Panel display module control panel board cable display module screws (2) Installing the Control Panel CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.
  • Page 82: Fan Interposer Board (Service-Only Procedure)

    6 Close the system. See "Closing the System" on page 47. 7 Replace the front bezel, if applicable. See "Removing and Replacing the Optional Front Bezel" on page 45. 8 Reconnect the system to the power source and turn on the system and attached peripherals. Fan Interposer Board (Service-Only Procedure) Removing a Fan Interposer Board CAUTION:...
  • Page 83: Installing A Fan Interposer Board

    Figure 3-23. Removing and Installing a Fan Interposer Board screws (2) slots (2) Installing a Fan Interposer Board CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.
  • Page 84: Power Distribution Board (Service-Only Procedure)

    6 Install the SAS hard drives in their original locations. See "Installing a Hot-Plug Hard Drive" on page 74. 7 Close the system. See "Closing the System" on page 47. 8 Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.
  • Page 85: Installing The Power Distribution Board

    Figure 3-24. Removing and Installing the Power Distribution Board retention tabs (3) screws (7) Installing the Power Distribution Board CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.
  • Page 86: Chassis Intrusion Switch (Service-Only Procedure)

    Chassis Intrusion Switch (Service-Only Procedure) Removing the Chassis Intrusion Switch CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.
  • Page 87: Installing The Chassis Intrusion Switch

    Installing the Chassis Intrusion Switch CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge. 1 Connect the intrusion-switch cable to its system board connector.
  • Page 88 9 Remove the SAS backplane: Pull the spring-loaded blue retention pin away from the front of the backplane, then slide the backplane upward. See Figure 3-26. When the backplane cannot slide upward any farther, pull the backplane toward the back of the system to remove it from the retention hooks.
  • Page 89: Installing The Sas Backplane

    Installing the SAS Backplane CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge. 1 Install the SAS backplane: Slowly lower the backplane into the system, being careful to avoid damaging components on the face of the board.
  • Page 90 5 Disconnect the SAS, interface, and power cables from the back of the SAS backplane. 6 Remove all expansion cards and the controller card. See "Removing an Expansion Card" on page 55. 7 If present, disconnect and remove the RAC card. 8 If present, remove the VRMs for processors 3 and 4.
  • Page 91 Figure 3-28. Securing the Power Distribution Cable Harness power distribution cable harness 12 Remove the RAID battery compartment: Lift the snap lever and gently pull the RAID battery compartment straight up. See Figure 3-29. Lift the battery compartment away from the side of the chassis. Velcro pads (2) Installing System Components...
  • Page 92 Figure 3-29. Removing and Installing the RAID Battery Compartment securing tabs (2) 13 Remove the system board: Pull up the spring-loaded blue retention pin located in the center of the system board, and then slide the system board toward the front of the chassis until it stops. See Figure 3-30. Slowly and evenly lift the system board above the retention hooks, ensuring that the system board is clear of all retention hooks, then evenly lift up the left side of the system board.
  • Page 93: Installing The System Board

    Figure 3-30. Removing and Installing the System Board system board retention pin Installing the System Board CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.
  • Page 94 NOTE: Ensure that the SAS backplane power cable from the power distribution board does not impede the system board as you lower the system board into the chassis. Slightly lift up the front of the system board and maneuver the system board to the bottom of the chassis until it lays completely flat.
  • Page 95 14 Install the SAS hard drives in their original locations. See "Installing a Hot-Plug Hard Drive" on page 74. 15 Close the system. See "Closing the System" on page 47. 16 Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.
  • Page 96 Installing System Components...
  • Page 97: Troubleshooting Your System

    Troubleshooting Your System Safety First—For You and Your System To perform certain procedures in this document, you must remove the system cover and work inside the system. While working inside the system, do not attempt to service the system except as explained in this guide and elsewhere in your system documentation.
  • Page 98: Checking Basic Power Problems

    Checking Basic Power Problems 1 If the power indicator on the system front panel or power supplies does not indicate that power is available to the system, ensure that the power cables are securely connected to the power supplies. 2 If the system is connected to a PDU or UPS, turn the PDU or UPS off and then on. 3 If the PDU or UPS is not receiving power, plug it into another electrical outlet.
  • Page 99: Troubleshooting External Connections

    If two monitors are attached to the system, disconnect one monitor. If the problem is not resolved, continue to the next step. 4 Run the appropriate online diagnostic test. See "Using Dell PowerEdge Diagnostics" on page 117. If the test runs successfully, the problem is not related to video hardware.
  • Page 100: Troubleshooting The Keyboard

    If the problem is resolved, replace the faulty mouse. See "Getting Help" on page 129. 4 If the problem is not resolved, see "Getting Help" on page 129. 5 Run the appropriate online diagnostic test. See "Using Dell PowerEdge Diagnostics" on page 117. If the test fails, continue to the next step.
  • Page 101: Troubleshooting Serial I/O Problems

    2 If the problem is confined to a particular application, see the application documentation for specific port configuration requirements that the program may require. 3 Run the appropriate online diagnostic test. See "Using Dell PowerEdge Diagnostics" on page 117. If the tests run successfully but the problem persists, see Troubleshooting a Serial I/O Device.
  • Page 102: Troubleshooting A Nic

    2 Turn off the system and any USB devices. 3 Disconnect the USB devices, and connect the malfunctioning device to the other USB connector. 4 Turn on the system and the reconnected device. If the problem is resolved, the USB connector might be defective. See "Getting Help" on page 129. 5 If possible, swap the interface cable with a working cable.
  • Page 103: Troubleshooting A Wet System

    7 If the system starts properly, shut down the system and reinstall all of the expansion cards that you removed. See "Installing an Expansion Card" on page 53. 8 Run the appropriate online diagnostic test. See "Using Dell PowerEdge Diagnostics" on page 117. If the test fails, see "Getting Help" on page 129.
  • Page 104: Troubleshooting The System Battery

    3 Ensure that all cables are properly connected. 4 Close the system. See "Opening and Closing the System" on page 46. 5 Run the system board tests in the system diagnostics. See "Using Dell PowerEdge Diagnostics" on page 117. If the tests fail, see "Getting Help" on page 129.
  • Page 105: Troubleshooting Power Supplies

    Troubleshooting Power Supplies Problem • System-status indicators are amber. • Power-supply fault indicators are amber. • Front-panel status LCD indicates a problem with the power supplies. Action 1 Locate the faulty power supply. The power supply's fault indicator is lit. See "Power Indicator Codes" on page 15. NOTICE: You can hot-plug the power supplies.
  • Page 106: Troubleshooting A Fan

    1 Run the appropriate online diagnostic test. See "Using Dell PowerEdge Diagnostics" on page 117. 2 Open the system. See "Opening and Closing the System" on page 46.
  • Page 107 See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge. 1 If the system is operational, run the appropriate online diagnostic test. See "Using Dell PowerEdge Diagnostics" on page 117.
  • Page 108: Troubleshooting A Diskette Drive

    4 Run the appropriate online diagnostic test to see whether the diskette drive works correctly. If it does not, proceed to the next step. See "Using Dell PowerEdge Diagnostics" on page 117. 5 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
  • Page 109: Troubleshooting An Optical Drive

    2 Enter the System Setup program and ensure that the drive’s IDE controller is enabled. See "Using the System Setup Program" on page 31. 3 Run the appropriate online diagnostic test. See "Using Dell PowerEdge Diagnostics" on page 117. 4 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
  • Page 110: Troubleshooting A Hard Drive

    This troubleshooting procedure can destroy data stored on the hard drive. Before you proceed, back up all files on the hard drive. 1 Run the appropriate online diagnostic test. See "Using Dell PowerEdge Diagnostics" on page 117. Depending on the results of the diagnostics test, proceed as needed through the following steps.
  • Page 111: Troubleshooting A Sas Controller Or Sas Raid Controller

    1 Run the appropriate online diagnostic test. See "Using Dell PowerEdge Diagnostics" on page 117. 2 Enter the System Setup program and ensure that the SAS or SAS RAID controller is enabled. See "Using the System Setup Program"...
  • Page 112: Troubleshooting An External Sas Tape Drive

    2 Ensure that the device drivers for the tape drive are installed and are configured correctly. 3 Run the appropriate online diagnostics tests. See "Using Dell PowerEdge Diagnostics" on page 117. 4 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
  • Page 113: Troubleshooting Expansion Cards

    7 Ensure that the tape drive’s interface/DC power cable is connected to the tape drive and controller card. 8 Close the system. See "Opening and Closing the System" on page 46. 9 Reconnect the system to the electrical outlet, and turn on the system, including attached peripherals. 10 If the problem is not resolved, see the documentation for the tape drive for additional troubleshooting instructions.
  • Page 114: Troubleshooting The Microprocessors

    1 Run the appropriate online diagnostics test. See "Using Dell PowerEdge Diagnostics" on page 117. 2 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
  • Page 115 11 Close the system. See "Opening and Closing the System" on page 46. 12 Run the appropriate online diagnostic test. If the tests complete successfully, replace processor 1. See "Getting Help" on page 129. If the test fails, see "Getting Help" on page 129. Troubleshooting Your System...
  • Page 116 Troubleshooting Your System...
  • Page 117: Running The System Diagnostics

    The files required to run PowerEdge Diagnostics for systems running supported Microsoft Windows and Linux operating systems are available at support.dell.com and on the CDs that came with your system. For information about using diagnostics, see the Dell PowerEdge Diagnostics User's Guide.
  • Page 118: When To Use The System Diagnostics

    When to Use the System Diagnostics If a major component or device in the system does not operate properly, component failure may be indicated. As long as the microprocessor and the system's input/output devices (monitor, keyboard, and diskette drive) are functioning, you can use the system diagnostics to help identify the problem. Running the System Diagnostics The system diagnostics is run from the utility partition on your hard drive.
  • Page 119: Selecting Devices For Testing

    Selecting Devices for Testing The left side of the Customize window lists devices that can be tested. Devices are grouped by device type or by module, depending on the option you select. Click the (+) next to a device or module to view its components.
  • Page 120 Running the System Diagnostics...
  • Page 121: Jumpers And Connectors

    Jumpers and Connectors This section provides specific information about the system jumpers. It also provides some basic information on jumpers and switches and describes the connectors on the various boards in the system. System Board Jumpers Figure 6-1 shows the location of the configuration jumpers on the system board. Table 6-1 lists the jumper settings.
  • Page 122 Figure 6-1. System Board Jumpers Table 6-1. System Board Jumper Settings Jumper Setting PSWD_EN NVRAM_CLR NOTE: For the full name of an abbreviation or acronym used in this table, see the "Glossary" on page 155. Jumpers and Connectors Description (default) The password feature is enabled. The password feature is disabled.
  • Page 123: Disabling A Forgotten Password

    Disabling a Forgotten Password The system's software security features include a system password and a setup password, which are discussed in detail in "Using the System Setup Program" on page 31. The password jumper enables these password features or disables them and clears any password(s) currently in use. CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system.
  • Page 124: System Board Connectors

    System Board Connectors See Figure 6-2 and Table 6-2 for the location and description of the system board connectors. Figure 6-2. System Board Connectors Jumpers and Connectors...
  • Page 125 Table 6-2. System Board Connectors Connector Label PSWD_EN NVRAM_CLR SLOT 7 SLOT 6 SLOT 5 SLOT 4 SLOT 3 SLOT 2 SLOT 1 10 INTERNAL_STORAGE 11 RAC_CONN 12 RAC_CONN1 13 RAC_CONN2 14 CPU 1 15 DIMM 1 16 DIMM 2 17 DIMM 3 18 DIMM 4 19 DIMM 9...
  • Page 126 Table 6-2. System Board Connectors (continued) Connector Label 30 DIMM 13 31 DIMM 14 32 DIMM 15 33 DIMM 16 34 CPU 2 35 DIMM 5 36 DIMM 6 37 DIMM 7 38 DIMM 8 39 BATTERY 40 CONTROL_PANEL NOTE: For the full name of an abbreviation or acronym used in this table, see the "Glossary"...
  • Page 127: Sas Backplane Board Connectors

    SAS Backplane Board Connectors Figure 6-3 shows the location of the connectors on the backplane board. Figure 6-3. SAS Backplane Board Connectors SAS A control panel (on front of board) data interface SAS B power installation alignment slot Jumpers and Connectors...
  • Page 128 Jumpers and Connectors...
  • Page 129: Getting Help

    When prompted by Dell's automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions.
  • Page 130: Autotech Service

    See the contact information for your region. Automated Order-Status Service To check on the status of any Dell™ products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order.
  • Page 131: Dell Enterprise Training And Certification

    If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call to speak to a sales specialist, see the contact information for your region.
  • Page 132: Before You Call

    Remember to fill out the Diagnostics Checklist. If possible, turn on your system before you call Dell for technical assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer system itself.
  • Page 133 Programs and versions: See your operating system documentation to determine the contents of the system’s start-up files. If possible, print each file. Otherwise, record the contents of each file before calling Dell. Description of problem and troubleshooting procedures you performed:...
  • Page 134: Contacting Dell

    If you do not see a telephone number listed that is specific for XPS computers, you may contact Dell through the support number listed and your call will be routed appropriately. When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table.
  • Page 135 Country Code: 43 Home/Small Business Sales City Code: 1 Home/Small Business Fax Home/Small Business Customer Care Preferred Accounts/Corporate Customer Care Support for XPS Home/Small Business Support for all other Dell computers Preferred Accounts/Corporate Support Switchboard Bahamas Website: www.dell.com.bs E-mail: la-techsupport@dell.com...
  • Page 136 E-mail: la-techsupport@dell.com General Support Belgium (Brussels) Website: support.euro.dell.com International Access Code: 00 Tech Support for XPS Country Code: 32 Tech Support for all other Dell computers City Code: 2 Tech Support Fax Customer Care Corporate Sales Switchboard Bermuda Website: www.dell.com/bm E-mail: la-techsupport@dell.com...
  • Page 137 Country (City) International Access Code Country Code City Code Canada (North York, Ontario) Online Order Status: www.dell.ca/ostatus International Access Code: 011 Website: support.ca.dell.com AutoTech (automated Hardware and Warranty Support) Customer Service (Home/Home Office) Customer Service (small/med./large business, government) Customer Service (printers, projectors, televisions,...
  • Page 138 City Code: 592 Customer Care E-mail: customer_cn@dell.com Technical Support Fax Technical Support (XPS) Technical Support (Dimension and Inspiron) Technical Support (OptiPlex, Latitude, and Dell Precision) Technical Support (servers and storage) Technical Support (projectors, PDAs, switches, routers, and so on) Technical Support (printers)
  • Page 139 Switchboard Denmark (Copenhagen) Website: support.euro.dell.com International Access Code: 00 Technical Support for XPS Country Code: 45 Technical Support for all other Dell computers Customer Care (Relational) Home/Small Business Customer Care Switchboard (Relational) Switchboard Fax (Relational) Switchboard (Home/Small Business) Switchboard Fax (Home/Small Business) Dominica Website: www.dell.com/dm...
  • Page 140 International Access Code: 00 Home and Small Business Country Code: 33 Technical Support for XPS City Codes: (1) (4) Technical Support for all other Dell computers Customer Care Switchboard Switchboard (calls from outside of France) Sales Fax (calls from outside of France)
  • Page 141 International Access Code: 00 E-mail: tech_support_central_europe@dell.com Country Code: 49 Technical Support for XPS City Code: 69 Technical Support for all other Dell computers Home/Small Business Customer Care Global Segment Customer Care Preferred Accounts Customer Care Large Accounts Customer Care Public Accounts Customer Care...
  • Page 142 International Access Code: 001 Technical Support E-mail: support.dell.com.cn/email Country Code: 852 Technical Support (XPS) Technical Support (Dimension and Inspiron) Technical Support (OptiPlex, Latitude, and Dell Precision) Technical Support (servers and storage) Technical Support (projectors, PDAs, switches, routers, and so on) Customer Care...
  • Page 143 Home User Customer Care Small Business Customer Care Corporate Customer Care Technical Support Technical Support for XPS computers only Technical Support for all other Dell computers General Fax/Sales Fax Switchboard U.K. Customer Care (dial within U.K. only) Corporate Customer Care (dial within U.K. only) U.K.
  • Page 144 Technical Support (Dimension and Inspiron) Technical Support outside of Japan (Dimension and Inspiron) Technical Support (Dell Precision, OptiPlex, and Latitude) Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) Technical Support (Dell PowerApp™, Dell PowerEdge™, Dell PowerConnect™, and Dell PowerVault™)
  • Page 145 Country (City) International Access Code Country Code City Code Korea (Seoul) E-mail: krsupport@dell.com International Access Code: 001 Support Country Code: 82 Technical Support (XPS) City Code: 2 Support (Dimension, PDA, Electronics, and Accessories) Sales Switchboard Latin America Customer Technical Support (Austin, Texas, U.S.A.)
  • Page 146 City Code Malaysia (Penang) Website: support.ap.dell.com International Access Code: 00 Technical Support (XPS) Country Code: 60 Technical Support (Dell Precision, OptiPlex, and Latitude) City Code: 4 Technical Support (Dimension, Inspiron, and Electronics and Accessories) Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault)
  • Page 147 City Code Netherlands (Amsterdam) Website: support.euro.dell.com International Access Code: 00 Technical Support for XPS Country Code: 31 Technical Support for all other Dell computers City Code: 20 Technical Support Fax Home/Small Business Customer Care Relational Customer Care Home/Small Business Sales...
  • Page 148 Website: www.dell.com/kn E-mail: la-techsupport@dell.com General Support St. Lucia Website: www.dell.com/lc E-mail: la-techsupport@dell.com General Support St. Vincent and the Grenadines Website: www.dell.com/vc E-mail: la-techsupport@dell.com General Support Getting Help Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and...
  • Page 149 International Access Code: 005 Website: support.ap.dell.com Country Code: 65 Technical Support (XPS) Technical Support (Dimension, Inspiron, and Electronics and Accessories) Technical Support (OptiPlex, Latitude, and Dell Precision) Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Customer Care Transaction Sales Corporate Sales Slovakia (Prague) Website: support.euro.dell.com...
  • Page 150 Sweden (Upplands Vasby) Website: support.euro.dell.com International Access Code: 00 Technical Support for XPS Country Code: 46 Technical Support for all other Dell products City Code: 8 Relational Customer Care Home/Small Business Customer Care Employee Purchase Program (EPP) Support Technical Support Fax...
  • Page 151 Technical Support (servers and storage) Customer Care Transaction Sales Corporate Sales Thailand Website: support.ap.dell.com International Access Code: 001 Technical Support (OptiPlex, Latitude, and Dell Precision) Country Code: 66 Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Customer Care Corporate Sales Transaction Sales Trinidad/Tobago Website: www.dell.com/tt...
  • Page 152 Country (City) International Access Code Country Code City Code U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 E-mail: dell_direct_support@dell.com Country Code: 44 Customer Care website: support.euro.dell.com/uk/en/ECare/form/home.asp City Code: 1344 Sales Home and Small Business Sales Corporate/Public Sector Sales Customer Care...
  • Page 153 Dell Sales Dell Outlet Store (Dell refurbished computers) Software and Peripherals Sales Spare Parts Sales Extended Service and Warranty Sales Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired Department Name or Service Area, Website and E-Mail Address ) for Relationship...
  • Page 154 Country (City) International Access Code Country Code City Code U.S. Virgin Islands E-mail: la-techsupport@dell.com General Support Venezuela Website: www.dell.com/ve E-mail: la-techsupport@dell.com General Support Getting Help Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers...
  • Page 155: Glossary

    Glossary This section defines or identifies technical terms, abbreviations, and acronyms used in your system documents. A — Ampere(s). AC — Alternating current. ACPI — Advanced Configuration and Power Interface. A standard interface for enabling the operating system to direct configuration and power management. ambient temperature —...
  • Page 156 DNS — Domain Name System. A method of translating Internet domain names, such as www.dell.com, into IP addresses, such as 143.166.83.200. DRAM — Dynamic random-access memory. A system’s RAM is usually made up entirely of DRAM chips.
  • Page 157 expansion-card connector — A connector on the system board or riser board for plugging in an expansion card. F — Fahrenheit. FAT — File allocation table. The file system structure ® used by MS-DOS to organize and keep track of file ®...
  • Page 158 KB — Kilobyte(s); 1024 bytes. Kbps — Kilobit(s) per second. KBps — Kilobyte(s) per second. key combination — A command requiring you to press multiple keys at the same time (for example, <Ctrl><Alt><Del>). kg — Kilogram(s); 1000 grams. kHz — Kilohertz. KMM —...
  • Page 159 NTFS — The NT File System option in the Windows 2000 operating system. NVRAM — Nonvolatile random-access memory. Memory that does not lose its contents when you turn off your system. NVRAM is used for maintaining the date, time, and system configuration information. parity —...
  • Page 160 9-pin connector. service tag — A bar code label on the system used to identify it when you call Dell for technical support. simple disk volume — The volume of free space on a single dynamic, physical disk.
  • Page 161 UNIX — Universal Internet Exchange. UNIX, the precursor to Linux, is an operating system written in the C programming language. uplink port — A port on a network hub or switch used to connect to other hubs or switches without requiring a crossover cable.
  • Page 162 Glossary...
  • Page 163: Index

    See optical drive. chassis intrusion switch installing, 87 removing, 86 connectors back-panel, 14 front-panel, 11 SAS backplane board, 127 system board, 124 contacting Dell, 134 control panel assembly installing, 81 removing, 80 cooling fan removing, 48 replacing, 49 troubleshooting, 106 cooling shroud...
  • Page 164 Fibre Channel storage device, 78 front-panel features, 11 guidelines expansion card installation, 52 memory installation, 58 hard drives (SAS/SATA) boot device, 72 drive carrier, 75 ID numbers, 72 indicator codes, 13 installing, 74 removing, 73 troubleshooting, 110 heat sink, 63 hot-plug hard drives, 72 indicators back-panel, 14...
  • Page 165 84 system board, 89 setup password assigning, 40 changing, 41 using, 40 slots See expansion slots. startup keystrokes, 10 support contacting Dell, 133-134 system closing, 47 opening, 46 system battery replacing, 78 system board connectors, 124 installing, 93 jumpers, 121...
  • Page 166 system password assigning, 38 changing, 40 deleting, 40 using, 38 system setup entering BMC, 42 navigation keys, 31 options, 32 system setup program entering, 31 system setup screens integrated devices, 36 main, 32 memory information, 35 system securtiy, 37 tape drive (external) connecting, 77 troubleshooting, 112 telephone numbers, 134...

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