Symbio 210 Firmware Restore And Recovery Methods - Trane Symbio 210 Installation, Operation And Maintenance Manual

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Equipment Damage!
The Symbio 210 controller outputs are switched to ground. Do not jumper 24 Vac to binary
output TRIAC(s) because damage will occur.

Symbio 210 Firmware Restore and Recovery Methods

Rotary 999 - Return to Factory Defaults
In some cases, a corrupt database or similar problem may require returning the controller to factory
defaults.
999 returns the controller to factory defaults and clears database. Any custom programs will be
lost. The factory applied license file will not be cleared. The factory default program is located in
a special memory section on the controller that cannot be erased or overwritten. 999 accesses this
memory space when returning the controller to factory defaults. No USB stick or external file is
required for this process.
Follow this procedure to return controller to factory defaults:
1. Power down the Symbio 210.
2. Set the rotary switches to "999".
3. Power up the Symbio 210.
4. The green LED will be flashing code 45 which means within 30 seconds, you must set the rotary
5. Controller operation can be now be restored using Tracer TU or a backup file.
Rotary 998 - Restore from a USB Stick
Restore from a USB stick containing a firmware file. Restoring with 988 is intended to preserve the
configuration and settings of the controller. It is recommended to be in contact with technical
support before attempting this recovery.
In the event the Symbio 210 becomes unresponsive, you can attempt to restore is by following the
instructions below:
1. Power down the Symbio 210.
2. Set the rotary switches to 998.
3. Insert the USB stick containing only one full firmware (.scfx) file into the USB port on the
4. Power up the Symbio 210.
5. The green LED will flash several different codes as it progresses through the restore process.
6. Set the rotary switches to the correct address and cycle power.
7. Once the controller finishes booting after the power cycle it will start controlling equipment
BAS-SVX084A-EN
– Check for correct binary outputs. It should have 24 Vac. If it does not, measure the power
input to XFMR 24 Vac input and
be between 20.4 to 27.6 Vac (24 Vac cataloged). However, voltages at either extreme may
result in system instability.
Heat TRIAC(s) can be checked by purchasing a 24 Vac LED and connecting to the TRIAC output.
If they are lit, it is calling heat output to be OPEN or CLOSED by the Symbio 210 controller. If
LED is not lit, replace the Symbio 210 controller.
switches to the intended normal value. (If the rotary switches are not reset to the intended
normal value within 30 seconds, the Symbio 210 will power down leaving the database intact).
controller.
When finished the controller will flash 36 repeatedly.
based upon existing application code.
of the Symbio 210 controller. The supply voltage should
NOTICE
Troubleshooting
71

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