Trane Symbio 800 Installation, Operation And Maintenance Manual
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Trane Symbio 800 Installation, Operation And Maintenance Manual

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Installation, Operation, and Maintenance
Symbio™ ™ 800 Controller
Only qualified personnel should install and service the equipment. The installation, starting up, and servicing of heating, ventilating, and air-conditioning
equipment can be hazardous and requires specific knowledge and training. Improperly installed, adjusted or altered equipment by an unqualified person
could result in death or serious injury. When working on the equipment, observe all precautions in the literature and on the tags, stickers, and labels that
are attached to the equipment.
April 2021
S S A A F F E E T T Y Y W W A A R R N N I I N N G G
B B A A S S - - S S V V X X 0 0 8 8 0 0 B B - - E E N N

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  • Page 1 Installation, Operation, and Maintenance Symbio™ ™ 800 Controller S S A A F F E E T T Y Y W W A A R R N N I I N N G G Only qualified personnel should install and service the equipment. The installation, starting up, and servicing of heating, ventilating, and air-conditioning equipment can be hazardous and requires specific knowledge and training.
  • Page 2 CFCs and HCFCs such as saturated or unsaturated HFCs and HCFCs. Important Responsible Refrigerant Practices Trane believes that responsible refrigerant practices are important to the environment, our customers, and the air conditioning industry. All technicians who handle refrigerants must be certified according to local rules.
  • Page 3 N N o o n n - - T T r r a a n n e e p p e e r r s s o o n n n n e e l l s s h h o o u u l l d d a a l l w w a a y y s s f f o o l l l l o o w w l l o o c c a a l l r r e e g g u u l l a a t t i i o o n n s s . . Copyright This document and the information in it are the property of Trane, and may not be used or reproduced in whole or in part without written permission. Trane reserves the right to revise this publication at any time, and to make changes to its content without obligation to notify any person of such revision or change.

  • Page 4: Table Of Contents

    LEDs and the 7–Segment Display..........11 Powering Up the Symbio 800 Unit Controller ......11 The LEDs and the 7–Segment Display .
  • Page 5 T T a a b b l l e e o o f f C C o o n n t t e e n n t t s s Password Screen............25 Screen Overview .
  • Page 6 Registering a Symbio 800 with TIS Command Center ......A–1 Modifying a Previously Registered Symbio 800....... A–2...
  • Page 7 Creating Additional Trane Connect Users ........

  • Page 8: Overview

    (I/O). N N o o t t e e : : The Symbio 800 is factory mounted on a variety of equipment and supports different displays (TD7 or TD12). Installations have different facotry programming and slightly different Symbio UI screen views.

  • Page 9: Specifications

    Between 5% to 95% (non-condensing) Input: If the max operating temperature is 60°F or less, the current draw for the Symbio 800 is 400mA at 24VDC, which includes up to 1000mA of Power: current supplied to the USB host ports.

  • Page 10: Dimensions

    The battery (BR2032 3 V) backs up the internal real-time clock over power fail. Under normal operating conditions, the battery life is 10 years. N N o o t t e e : : When replacing the battery or closing the battery tray, have the Symbio 800 controller powered up to maximize battery life.

  • Page 11: Expansion Module Usage

    Factory-mounted Symbio 800 controllers on air handlers do not use LLIDs. N N o o t t e e : : Field installation of the Symbio 800 is not supported. LEDs and the 7–Segment Display This section describes how to interpret the activity of the Symbio 800 LEDs and the 7–segment display.

  • Page 12: Interpreting The Leds

    Data transmission and reception Interpreting the 7–Segment Display The 7–segment display shows the operating status of the Symbio 800 as described in the following table. N N o o t t e e : : Many of the 7–segment codes Power Up or Normal Communication. Many of the codes are diagnostic in nature.
  • Page 13 "Dancing dash" dashes flash one at a Normal operation. Green time: top, middle, bottom Power button was pressed and Symbio 800 is shutting down. May 3,-,2,-,1,- (sequence repeats) Green take 10 or more seconds. Main program shutting down due to reboot command. In most cases,...

  • Page 14: Additional Ordering Options

    Tracer XM90 expansion module (order number: X13651673010) • Tracer BACnet Term (2 pack) (order number: X1365152401) • Trane Large enclosure 120 Vac with display capable door (order number: X13651552010) • Trane Large enclosure 230 Vac with display capable door (order number: X13651554010) •...

  • Page 15: Btl Certification

    The Symbio 800 is primarily listed as a B-AAC listed device intended for equipment control applications only. The Symbio 800's internal BACnet code module meets B-BC compliance standards. However, the Symbio 800 controller is not certified as a B-BC controller. It is strongly advised not to use the Symbio 800 as a building controller.

  • Page 16: Wiring And Powering The Symbio 800

    24 VDC power supply input at the device, or any other chassis ground connection on the device. N N o o t t e e : : The device is not grounded through the DIN rail connection nor is the Symbio 800 grounded through the PM014 power supply (if used).

  • Page 17: Symbio 800 Power Supply Requirements

    Powering the Symbio 800 from a XM70, or XM90 Expansion Module is not advised. If the max operating temp is 60°C or less, the current draw for the Symbio 800 is 400mA @24VDC, which includes up to 1000mA of current supplied to the 5 Volt USB Host ports. At max operating temperature of 70°C, the current on the USB Host ports is limited to 500mA.

  • Page 18: Usb Port Power Requirements

    X13790904030 (Factory Indoor Flush). Symbio 800 DC Power Budget Depending on the power source, Symbio 800 has a maximum current available for peripheral devices. It is a best practice to erform a power budget if you have more than three external devices connected through the IMC.

  • Page 19: Configuring The Symbio 800 For Communications

    001 to 999. N N o o t t e e : : Valid rotary switch values used with the Symbio 800 are 001 to 120 for BACnet TP. Figure 6. Setting rotary switch values on Symbio 800...

  • Page 20: Device Id Assignment For Bacnet Tp Devices

    C C o o n n f f i i g g u u r r i i n n g g t t h h e e S S y y m m b b i i o o 8 8 0 0 0 0 f f o o r r C C o o m m m m u u n n i i c c a a t t i i o o n n s s I I m m p p o o r r t t a a n n t t : : Each Symbio 800 device on the BACnet link must have a unique rotary switch value, otherwise communication problems will occur.

  • Page 21: Tracer Bacnet Terminator

    Multiple Modbus TCP clients can communicate to the Symbio 800 controller. N N o o t t e e : : The Symbio 800 controller uses the P2 Modbus Dev link to communicate to factory installed Modbus RTU server devices. It c c a a n n n n o o t t be used for other integration purposes.

  • Page 22: Setup A Wi-Fi Network (Host Mode)

    C C o o n n f f i i g g u u r r i i n n g g t t h h e e S S y y m m b b i i o o 8 8 0 0 0 0 f f o o r r C C o o m m m m u u n n i i c c a a t t i i o o n n s s The only supported mode is Host mode for Symbio 800. This allows a tech to connect to the Symbio 800 over Wi-Fi, but doesn’t allow the Symbio 800 to join a customer network or support...

  • Page 23: Using Tracer Tu With Symbio 800

    Using Tracer TU with Symbio 800 Tracer TU, a software tool that runs on a PC, is primarily used by technicians for advanced tasks. For Tracer TU availability, contact your local Trane sales office. Basic communication setup functions are performed in the Symbio UI.

  • Page 24: Using The Td7 Or Td12 Display

    Using the TD7 or TD12 Display The Symbio 800 controller can be used with either a TD7 or TD12 display (7" or 12"). For example, Intellipak units use the TD7 and chiller units generally use either the TD7 or TD12. On these units, the display comes standard from the factory with the equipment.

  • Page 25: Password Screen

    U U s s i i n n g g t t h h e e T T D D 7 7 o o r r T T D D 1 1 2 2 D D i i s s p p l l a a y y Password Screen Enter a valid User ID and Password to unlock the display.

  • Page 26: Top Display Area

    U U s s i i n n g g t t h h e e T T D D 7 7 o o r r T T D D 1 1 2 2 D D i i s s p p l l a a y y Figure 11.

  • Page 27: Bottom Display Area

    U U s s i i n n g g t t h h e e T T D D 7 7 o o r r T T D D 1 1 2 2 D D i i s s p p l l a a y y Figure 13.

  • Page 28: Alarms

    U U s s i i n n g g t t h h e e T T D D 7 7 o o r r T T D D 1 1 2 2 D D i i s s p p l l a a y y Table 9.
  • Page 29 U U s s i i n n g g t t h h e e T T D D 7 7 o o r r T T D D 1 1 2 2 D D i i s s p p l l a a y y Figure 14.

  • Page 30: Reports

    U U s s i i n n g g t t h h e e T T D D 7 7 o o r r T T D D 1 1 2 2 D D i i s s p p l l a a y y Table 10.

  • Page 31: Custom Graphics

    U U s s i i n n g g t t h h e e T T D D 7 7 o o r r T T D D 1 1 2 2 D D i i s s p p l l a a y y Custom Graphics The TD7 Display supports a maximum of 12 custom graphics.
  • Page 32 U U s s i i n n g g t t h h e e T T D D 7 7 o o r r T T D D 1 1 2 2 D D i i s s p p l l a a y y Figure 18.
  • Page 33 U U s s i i n n g g t t h h e e T T D D 7 7 o o r r T T D D 1 1 2 2 D D i i s s p p l l a a y y Editing a Custom Report 1.

  • Page 34: Points

    U U s s i i n n g g t t h h e e T T D D 7 7 o o r r T T D D 1 1 2 2 D D i i s s p p l l a a y y Points Touch the Points button to view the Points report screen, which contains access to screens for ®...

  • Page 35: Analog Overrides

    U U s s i i n n g g t t h h e e T T D D 7 7 o o r r T T D D 1 1 2 2 D D i i s s p p l l a a y y Figure 24.

  • Page 36: Binary Overrides

    U U s s i i n n g g t t h h e e T T D D 7 7 o o r r T T D D 1 1 2 2 D D i i s s p p l l a a y y Figure 25.

  • Page 37: Multistate Overrides

    U U s s i i n n g g t t h h e e T T D D 7 7 o o r r T T D D 1 1 2 2 D D i i s s p p l l a a y y Figure 26.

  • Page 38: Override Summary

    U U s s i i n n g g t t h h e e T T D D 7 7 o o r r T T D D 1 1 2 2 D D i i s s p p l l a a y y temporary override is 99 hours 59 minutes.
  • Page 39 U U s s i i n n g g t t h h e e T T D D 7 7 o o r r T T D D 1 1 2 2 D D i i s s p p l l a a y y For the point alarms to appear on the TD7 display, the point must have an alarm notification class ®...

  • Page 40: Expansion Modules

    U U s s i i n n g g t t h h e e T T D D 7 7 o o r r T T D D 1 1 2 2 D D i i s s p p l l a a y y Point Alarm and Even Log Icons Point Alarm icons appear in the left-most column of the Active Point alarms and Event Log screens.

  • Page 41: Tgp2 Programs

    U U s s i i n n g g t t h h e e T T D D 7 7 o o r r T T D D 1 1 2 2 D D i i s s p p l l a a y y Figure 31.

  • Page 42: Unit

    U U s s i i n n g g t t h h e e T T D D 7 7 o o r r T T D D 1 1 2 2 D D i i s s p p l l a a y y Figure 32.

  • Page 43: Operating Modes

    U U s s i i n n g g t t h h e e T T D D 7 7 o o r r T T D D 1 1 2 2 D D i i s s p p l l a a y y Figure 33.
  • Page 44 U U s s i i n n g g t t h h e e T T D D 7 7 o o r r T T D D 1 1 2 2 D D i i s s p p l l a a y y Figure 34.
  • Page 45 U U s s i i n n g g t t h h e e T T D D 7 7 o o r r T T D D 1 1 2 2 D D i i s s p p l l a a y y 3.
  • Page 46 U U s s i i n n g g t t h h e e T T D D 7 7 o o r r T T D D 1 1 2 2 D D i i s s p p l l a a y y 8.

  • Page 47: Settings

    U U s s i i n n g g t t h h e e T T D D 7 7 o o r r T T D D 1 1 2 2 D D i i s s p p l l a a y y Editing the Y-Axis The default values on the right and left Y-axes can be changed according to your specifications.

  • Page 48: Supply Fan Vfd Bypass

    U U s s i i n n g g t t h h e e T T D D 7 7 o o r r T T D D 1 1 2 2 D D i i s s p p l l a a y y Figure 41.

  • Page 49: Entering A Supply Fan Vfd Bypass Event

    U U s s i i n n g g t t h h e e T T D D 7 7 o o r r T T D D 1 1 2 2 D D i i s s p p l l a a y y Figure 42.

  • Page 50: Ventilation Override (If Configured)

    U U s s i i n n g g t t h h e e T T D D 7 7 o o r r T T D D 1 1 2 2 D D i i s s p p l l a a y y –...

  • Page 51: Arbitration Method

    U U s s i i n n g g t t h h e e T T D D 7 7 o o r r T T D D 1 1 2 2 D D i i s s p p l l a a y y Table 12.

  • Page 52: Feature Settings

    U U s s i i n n g g t t h h e e T T D D 7 7 o o r r T T D D 1 1 2 2 D D i i s s p p l l a a y y Feature Settings Feature Settings allows you to enable or disable features and functions.
  • Page 53 U U s s i i n n g g t t h h e e T T D D 7 7 o o r r T T D D 1 1 2 2 D D i i s s p p l l a a y y The following tables list all the possible components that can be placed into manual control after selecting the U U n n i i t t , , C C i i r r c c u u i i t t , or C C o o m m p p r r e e s s s s o o r r C C o o n n t t r r o o l l button located at the bottom of the M M a a n n u u a a l l C C o o n n t t r r o o l l S S e e t t t t i i n n g g s s screen shown above.

  • Page 54: Beginning A Manual Override Event

    U U s s i i n n g g t t h h e e T T D D 7 7 o o r r T T D D 1 1 2 2 D D i i s s p p l l a a y y Table 15.

  • Page 55: Display Preference

    U U s s i i n n g g t t h h e e T T D D 7 7 o o r r T T D D 1 1 2 2 D D i i s s p p l l a a y y 2.

  • Page 56: Language

    U U s s i i n n g g t t h h e e T T D D 7 7 o o r r T T D D 1 1 2 2 D D i i s s p p l l a a y y •...

  • Page 57: Date And Time

    U U s s i i n n g g t t h h e e T T D D 7 7 o o r r T T D D 1 1 2 2 D D i i s s p p l l a a y y Figure 47.

  • Page 58: Clean Touchscreen

    U U s s i i n n g g t t h h e e T T D D 7 7 o o r r T T D D 1 1 2 2 D D i i s s p p l l a a y y Clean Touchscreen Touch the C C l l e e a a n n T T o o u u c c h h s s c c r r e e e e n n button to safely clean the TD7 touchscreen using any brand of common household glass cleaner.

  • Page 59: Symbio Ui

    Symbio UI is a term for web pages that are served up from the USB service tool port of the Symbio 800 at address 198.80.18.1 through an optional USB cable to the technician's laptop. These pages are intended for general communication setup of the unit, and replace the need for a communication setup tool (BACnet setup tool for example).

  • Page 60: Admin

    S S y y m m b b i i o o U U I I • Mozilla Firefox (most recent version) • Google Chrome (most recent version) Apple Mac OS (latest version -1) • Mozilla Firefox (most recent version) •...

  • Page 61: Setting Password Requirements

    S S y y m m b b i i o o U U I I Setting Password Requirements To set password requirements: 1. From the global navigation bar, select Admin > S S e e c c u u r r i i t t y y . 2.

  • Page 62: Alarms

    S S y y m m b b i i o o U U I I Alarms These alarms represent the BACnet® point alarms. BACnet® Alarms correlate closely to the “Active Point Alarms” within Reports from the TD7 display. Figure 52. Symbio UI™ ™ Alarms screen For the alarms to appear in this list, the point must have an alarm notification class selected.

  • Page 63: Data Logs

    S S y y m m b b i i o o U U I I according to the blue column heading. By touching the blue column heading again, the column will change the sort direction. • Severity (!): Active alarms are at the top, followed by the most severe, followed by the most recent.

  • Page 64: Points

    S S y y m m b b i i o o U U I I Figure 54. Symbio UI Data Log Points Points are how the controller communicates data and integrates into systems via standard protocols such as BACnet®, Modbusy®, and LonTalk. Click left navigation pane P P o o i i n n t t s s to view all point types supported by the controller for the equipment it is configured.

  • Page 65: Deleting Points

    S S y y m m b b i i o o U U I I Figure 55. Symbio™ ™ UI Points Deleting Points Deleting points is convenient for removing unwanted data from the controller communication interface. The point is not permanently deleted; rather the point is simply moved to R R e e c c y y c c l l e e d d P P o o i i n n t t s s .

  • Page 66: Schedules

    Creating a Schedule Symbio™ UI leads you through the process of creating a schedule for your Symbio 800. If you need help completing the steps, click the help icon located on each page. You can create a schedule to control the following points and applications based on time and date: •...

  • Page 67: Alarm Configuration

    Figure 57. Symbio™ ™ UI Alarm Configuration screen Tools To effectively manage Symbio 800, a selection of task-based tools are available. The following tools described in this section are accessible from the Tools page: •...

  • Page 68: Bacnet® Information

    Tracer TU service tool. To view the status of programs after they have been downloaded to Symbio 800, select T T o o o o l l s s > > P P r r o o g g r r a a m m s s from the left navigation menu. The P P r r o o g g r r a a m m s s list page shows the how often programs in Symbio 800 run and the most recent run time.

  • Page 69: Resource Usage

    Figure 59. Symbio UI Resource Usage System Logs System logs are an advanced informational files that may be requested by Trane Technical Support. From the left navigation menu click T T o o o o l l s s > > S S y y s s t t e e m m L L o o g g s s .

  • Page 70: Regional Specifications

    Figure 61. Regional Specifications Symbio™ ™ 800 System Units This link enables you to view the system units that were selected for the Symbio 800 during initial installation. They cannot be edited. Figure 62. Symbio 800 System Units Identification and Communications The Identification and Communications page allows you to view and edit configurations for the equipment name, location name, Protocol, IP and network address settings, Air-Fi®...

  • Page 71: Usb Ports And Microsd

    Figure 63. Identification and Communications USB Ports and microSD On this page, you can view the USB ports and microSD for your Symbio 800. In addition, you can enable and disable individual USB ports and safely unmount mass storage devices from the USB ports and microSD.

  • Page 72: Defaults For User Preferences

    Regional Preferences and Data Display Units. Figure 66. Defaults for User Preferences Application Defaults For setting the alarm capacity for Symbio 800 and hardware alarms priority. Valid range is from 100 to 500 events. Default hardware alarms priority is 250: Information. BAS-SVX080B-EN...

  • Page 73: Smtp Settings

    S S y y m m b b i i o o U U I I Figure 67. Application Defaults SMTP Settings Use to set up your Simple Mail Transfer Protocol (SMTP) so that events can be routed to users by e-mail.

  • Page 74: Login Page

    S S y y m m b b i i o o U U I I Login Page On the Login page you can upload language packs and personalize your login page by adding background images. Figure 70. Login Page BAS-SVX080B-EN...

  • Page 75: Setting Up Trane Connect Remote Access For Customer

    1. Log on to mybuilding.trane.com.

  • Page 76: Modifying A Previously Registered Symbio 800

    1.
  • Page 77 (This information is only required if setting up remote access for customers.) Only two customer Admins can be created for each Symbio 800. The Customer Admin user is the only user who can set up other customer users. A customer user can remotely access a Symbio 800 using Trane Connect Remote Access.

  • Page 78: Creating Initial Customer Account

    S S e e t t t t i i n n g g U U p p T T r r a a n n e e C C o o n n n n e e c c t t R R e e m m o o t t e e A A c c c c e e s s s s f f o o r r C C u u s s t t o o m m e e r r Figure 74.
  • Page 79 I I m m p p o o r r t t a a n n t t : : The customer administrator must activate the link in the e-mail within 7 days or the account activation will expire. Contact your local Trane office for any additional assistance.
  • Page 80 S S e e t t t t i i n n g g U U p p T T r r a a n n e e C C o o n n n n e e c c t t R R e e m m o o t t e e A A c c c c e e s s s s f f o o r r C C u u s s t t o o m m e e r r 3. Click the Trane Connect image to launch traneconnect.com.

  • Page 81: Initial Login To Trane Connect

    1. Log into Trane Connect. Click the S S e e t t U U p p icon located at the top of the left navigation menu and then select U U s s e e r r M M a a n n a a g g e e m m e e n n t t . A list of current users is displayed.
  • Page 82 S S e e t t t t i i n n g g U U p p T T r r a a n n e e C C o o n n n n e e c c t t R R e e m m o o t t e e A A c c c c e e s s s s f f o o r r C C u u s s t t o o m m e e r r 2.

  • Page 83: Security

    Trane Connect role, and appropriate devices for the user. 4. Click S S a a v v e e U U s s e e r r and the user will receive a Welcome to Trane Connect e-mail. The user has 7 days to activate the link in the e-mail or else the account activation expires.

  • Page 84: Troubleshooting

    P P o o s s s s i i b b l l e e c c a a u u s s e e : : The “Soft Set Device ID”...

  • Page 85: Force Return To Factory Defaults (Using 999

    6. This procedure (999) will not clear the license file. N N o o t t e e : : The preferred method for to reset a Symbio 800 to its factory settings is to restore the baseline backup.

  • Page 86: Firmware Updates

    Appendix C. Firmware Updates Symbio 800™ software upgrades can be performed at the Symbio UI, with a USB memory stick, or with Tracer TU File Transfer Utility. Symbio UI A service tool is no longer required to upgrade/downgrade Symbio 800 and can be performed from the Symbio UI.
  • Page 87 N N o o t t e e s s BAS-SVX080B-EN...
  • Page 88 For more information, please visit trane.com or tranetechnologies.com. Trane has a policy of continuous product and product data improvements and reserves the right to change design and specifications without notice. We are committed to using environmentally conscious print practices.

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