Table of Contents
Advertisement
Troubleshooting
Problem
The induction hob cannot
be turned on.
The touch controls are
unresponsive.
The touch controls are
difficult to operate.
The glass is being
scratched.
Some pans make crackling
or clicking noises.
The induction hob makes
a low humming noise
when used on
a high heat setting.
Fan noise coming from the
induction hob.
Pans do not become hot.
Possible causes
No power.
The controls are locked.
There may be a slight film of water
over the controls or you may be using
the tip of your finger when touching
the controls.
Rough-edged cookware.
Unsuitable, abrasive scourer or
cleaning products being used.
This may be caused by the
construction of your cookware
(layers of different metals vibrating
differently).
This is caused by the technology
of induction cooking.
A cooling fan built into your induction
hob has turned on to prevent the
electronics from overheating. It may
continue to run even after you've
turned the induction hob off.
The induction hob cannot detect the
pan because it is not suitable for
induction cooking.
The induction hob cannot detect the
pan because it is too small for the
cooking zone or it is not properly
centred on the zone.
What to do
Make sure the induction hob is connected
to the power supply and that it is switched
on.
Check whether there is a power outage in
your home or area. If
you have checked everything and the
problem persists, call a qualified technician.
Unlock the controls. See section
'Using your induction cooktop' for
instructions.
Make sure the touch control area is dry and
use the ball of your finger when touching
the controls.
Use cookware with flat and smooth bases.
See 'Choosing the right cookware'.
See 'Care and cleaning'.
This is normal for cookware and does not
indicate a fault.
This is normal, but the noise should quieten
down or disappear completely when you
decrease the heat setting.
This is normal and needs no action. Do not
switch the power to the induction hob off
at the wall while the fan is running.
Use cookware suitable for induction
cooking. See section 'Choosing the right
cookware'.
Centre the pan and make sure that its base
matches the size of the cooking zone.
15
Advertisement
Table of Contents
