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Adaptec Technical Support If you have questions about installing or using your Adaptec product, check this document first—you will find answers to most of your questions here. If you need further assistance, use the support options listed below. Technical Support Identification (TSID) Number Before contacting Technical Support, you need your unique 12-digit TSID number.
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Hong Kong and China Visit our Web site at www.adaptec.com Fax Technical Support at +852 2869 7100. Singapore Visit our Web site at www.adaptec.com. Japan Search the Adaptec Support Knowledgebase (ASK) at Visit our Web site at www.adaptec.co.jp ask.adaptec.co.jp...
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Limited 5-Year Hardware Warranty 1. Adaptec, Inc. (“Adaptec”) warrants to the purchaser of this product that it will be free from defects in material and workmanship for a period of five (5) years from the date of purchase. If the product should become defective within the warranty period, Adaptec, at its option, will repair or replace the product, or refund the purchaser’s purchase price for the product,...
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Software is furnished will be free from defects in material or workmanship under normal use and service for a period of thirty (30) days from the date of delivery to you. ADAPTEC AND ITS LICENSORS DO NOT AND CANNOT WARRANT THE PERFORMANCE OR RESULTS YOU MAY OBTAIN BY USING THE SOFTWARE OR DOCUMENTATION.
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This warranty gives you specific legal rights and you may also have other rights which vary from state to state. 8. The entire liability of Adaptec and its licensors, and your exclusive remedy for a breach of this warranty, shall be: a.
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This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation. Adaptec, Inc. FOR HOME OR OFFICE USE European Union Compliance Statement...
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Canadian Compliance Statement This Class B digital apparatus meets all requirements of the Canadian Interference- Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Japanese Compliance (Voluntary Control Council Initiative) This equipment complies to class B Information Technology equipment based on VCCI (Voluntary Control Council for Interface).
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This guide explains how to install the DuoConnect Host Bus Adapter in a PCI slot and how to install its associated drivers. It also describes how to connect a USB device and a digital video camera. Overview The DuoConnect adapter enables you to connect USB 1.1 (EHCI), USB 2.0 (OHCI), and FireWire (IEEE 1394) devices to your PC- compatible or Macintosh computer.
G3s. For the latest information on operating system support, see the Web site at http://www.adaptec.com An available PCI slot (32-bit or 64-bit, 3.3-volt or 5-volt, 33-MHz and 66-MHz) A CD-ROM drive file on the CD or check the Adaptec Readme Overview...
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Installing the DuoConnect Adapter 1 Discharge any static electricity from your body by touching a grounded metal object (such as the exposed metal parts on the back of your computer). 2 Turn off power to the computer and disconnect the power cord. 3 Open the computer cabinet.
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FireWire ports. If your system does not have a spare power connector, you can buy one at most computer and electronics stores. Check 7 Close the computer cabinet and reattach the power cord. Installing the DuoConnect Adapter for more information. www.adaptec.com Adapter power connector System power connector...
Found New Hardware Wizard to walk you through the device driver installation. 2 Select Install from a list or specific location (Advanced), then select Next. Installing the Windows Drivers Description NEC USB OHCI-compliant Adaptec AUA-3121 PCI to USB EHCI-compliant Texas Instruments OHCI-compliant IEEE 1394...
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Next. 4 Click Next again. 5 Click Have Disk. 6 Insert the Adaptec USB2connect CD into the CD-ROM drive. Type the drive letter for your CD-ROM drive in the manufacturer’s files from Note: Your CD-ROM drive may have a different drive letter than the one shown in the example above.
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Installing the Windows Drivers 7 On the next screen, click Continue Anyway. 8 When the installation is complete, click Finish. 9 If you are prompted to restart the computer, click Yes.
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10 To verify that the driver is installed, right-click the My Computer desktop icon, select Properties, click the Hardware tab, then click the Device Manager button. Expand Universal Serial Bus controllers and verify that the information shown below appears. FireWire controller USB 2.0 controller (see note) USB 1.1 controllers...
Windows 2000 1 Turn on the computer and insert the DuoConnect CD. 2 Log in as Administrator Note: You need to log in as administrator or acquire administrator privileges for your computer in order to complete the driver installation. During the operating system startup, the adapter is detected and Windows searches for embedded drivers for the card.
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4 In the Install Hardware Device Drivers window, select Search for a suitable driver for my device (Recommended), and click Next. 5 In the Locate Driver Files window, uncheck all options except CD-ROM drives, and click Next. Installing the Windows Drivers...
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6 In the Driver Files Search Results window, ensure that the Install one of the other drivers check box is not checked, and click Next. Note: The driver name may differ from the one shown in the example above, but it will be an 7 When Windows is finished copying drivers, click Finish.
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Installing the Windows Drivers 9 To verify that the driver is installed, right-click the My Computer desktop icon, select Properties, click the Hardware tab, and click the Device Manager button. Then, expand IEEE 1394 Bus host controllers and Universal Serial Bus Controllers.
Windows Me 1 Turn on or restart your computer and insert the DuoConnect 2 When the Add New Hardware Wizard appears, select Automatic search for a better driver (Recommended) and click Next. 3 After the driver is copied, click Finish. 4 Windows will now install the FireWire drivers.
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6 If you see a message that the PCI Universal Serial Bus driver was not located, select Automatic search for a better driver (Recommended). Then, insert the DuoConnect CD and click Next. 7 When Windows has finished copying the USB 2.0 drivers from the DuoConnect CD, click Finish.
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Installing the Windows Drivers 9 To verify that the driver is installed, right-click the My Computer desktop icon, select Properties, and click the Device Manager tab. Expand 1394 Bus Controller and Universal Serial Bus Controllers. Verify that the information shown below appears. FireWire controller USB 2.0 controller USB controllers...
Windows 98 SE 1 Turn on or restart your computer and insert the DuoConnect 2 When the Add New Hardware Wizard opens, click Next. 3 Select Search for the best driver for your device (Recommended), and click Next. 4 In the window that appears, uncheck all options and click Next. Installing the Windows Drivers...
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5 In the window shown below, click Next. Note: The driver name may differ from the one shown in the example above, but it will be an 6 Click Next again. If Windows prompts you to restart your computer, click No. 7 When the Add New Hardware Wizard opens, click Next.
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Installing the Windows Drivers 8 Select Search for the best driver for your device (Recommended), and click Next. 9 In the window shown below, uncheck all options and click Next.
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10 Select The updated driver (Recommended), and click Next. 11 You may see a message that Windows is searching for the driver. Click Next. 12 When you see the following prompt, insert your Windows 98 SE CD and click OK. 13 Type the drive letter for your CD-ROM drive in the Copy files from box and click OK.
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Note: If you have copied the driver files onto your hard drive and know where they are located, you can browse to that folder instead of inserting the Windows 98 SE CD. 14 When the third driver has been copied onto your system, the following window appears.
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17 Select Search for the best driver for your device (Recommended), and click Next. 18 Check the CD-ROM drive option, insert the DuoConnect CD, and click Next. Installing the Windows Drivers...
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19 If the following screen appears, select The updated driver (Recommended), and click Next. Otherwise, proceed to 20 Windows shows you the location of the driver. Click Next. 21 When Windows is finished copying files, click Finish. 22 Windows will now install the FireWire drivers. When the wizard starts, click Next.
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Installing the Windows Drivers 23 Select Search for the best driver for your device (Recommended), and click Next. 24 In the window shown below, uncheck all options and click Next.
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25 Select The updated driver (Recommended), and click Next. 26 You may see a message that Windows is searching for the driver. Click Next. 27 When you see the following prompt, insert your Windows 98 SE CD in your CD-ROM drive and click OK. Installing the Windows Drivers...
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28 Type the drive letter for your CD-ROM drive in the Copy files from box, and click OK. Your CD-ROM drive letter may be shown below) or some other letter. Note: If you have copied your driver files onto your hard drive and know where they are located, you can browse to that folder instead of inserting the Windows 98 SE CD.
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Installing the Windows Drivers 30 To verify that the drivers are installed, right-click the My Computer desktop icon, select Properties, and click the Device Manager tab. Then, expand IEEE 1394 Bus Controller and Universal Serial Bus Controllers. Verify that the information shown below appears.
Installing the Macintosh Driver In this procedure, you install the DisableSleep driver, which prepares your Macintosh computer to use the DuoConnect card. Note: Blue and white G3s are not supported. 1 Turn on or restart the computer and insert the DuoConnect CD. 2 Double-click the Start Installation Here file on the CD.
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If you do not see the DuoConnect adapter listed, verify that the Apple USB extensions are loaded and enabled. Also, verify that the adapter is seated properly. If you are still unable to resolve a problem, see the Adaptec Web site at or the Adaptec Support http://www.adaptec.com...
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Installing the Macintosh Driver DuoConnect and Deep Sleep The DuoConnect adapter does not support Deep Sleep on Power Macintosh G4 computers. When you use the DuoConnect installer as described on page 27, the DisableSleep driver (shown at right) is installed and the Deep Sleep feature is disabled.
Connecting USB Devices You can connect standard USB 1.1 or high-speed USB 2.0 devices to the connectors of the DuoConnect adapter, as shown below. Hotplugging The DuoConnect adapter supports hot-plugging, allowing USB devices to be attached and recognized while the computer is on. Device manufacturers support hot-plugging in different ways.
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Connecting a Digital Video Camera Two types of FireWire connectors are commonly used: a 4-pin and a 6-pin. The DuoConnect adapter contains two external 6-pin connectors suitable for use with a camera. Digital video cameras use a 4-pin connector and may not include a cable. (Other peripherals typically use a 6-pin connector.) To attach a digital video camera 1 Using a standard 6-to-4 pin FireWire cable (included in the kit)
Windows 2000 Event Log. Refer to the Windows documentation for details. Power Macintosh only: Is the adapter seen by the Apple System Profiler. See Step 6 on page 27 For more troubleshooting information, visit http://ask.adaptec.com http://www.adaptec.com file on the CD. for details. http://www.adaptec.com Troubleshooting...
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