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Adaptec DuoConnect AUA-3020 User Manual

Adaptec DuoConnect AUA-3020 User Manual

Adaptec duoconnect adapter user's guide aua-3020
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Summary of Contents for Adaptec DuoConnect AUA-3020

  • Page 1 ’ UIDE AUA-3020 ONNECT DAPTER...
  • Page 2 Copyright © 2001-2002 Adaptec, Inc. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of Adaptec, Inc., 691 South Milpitas Blvd., Milpitas, CA 95035.
  • Page 3 Adaptec Customer Support If you have questions about installing or using your Adaptec product, check this document first—you will find answers to most of your questions here. If you need further assistance, use the support options listed below. Technical Support Identification (TSID) Number Before contacting Technical Support, you need your unique 12-digit TSID number.
  • Page 4 Limited 5-Year Hardware Warranty 1. Adaptec, Inc. (“Adaptec”) warrants to the purchaser of this product that it will be free from defects in material and workmanship for a period of five (5) years from the date of purchase. If the product should become defective within the warranty period, Adaptec, at its option, will repair or replace the product, or refund the purchaser’s purchase price for the product,...
  • Page 5 TERMS APPLICABLE TO THE SOFTWARE, YOU MAY RETURN THE ENTIRE UNUSED PRODUCT FOR A FULL REFUND. In return for acquiring a license to use the Adaptec software (“Software”) and the related documentation, you agree to the following terms and conditions: 1.
  • Page 6 Software is furnished will be free from defects in material or workmanship under normal use and service for a period of thirty (30) days from the date of delivery to you. ADAPTEC AND ITS LICENSORS DO NOT AND CANNOT WARRANT THE PERFORMANCE OR RESULTS YOU MAY OBTAIN BY USING THE SOFTWARE OR DOCUMENTATION.
  • Page 7 This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation. Adaptec, Inc. FOR HOME OR OFFICE USE European Union Compliance Statement...
  • Page 8 Canadian Compliance Statement This Class B digital apparatus meets all requirements of the Canadian Interference- Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Japanese Compliance (Voluntary Control Council Initiative) This equipment complies to class B Information Technology equipment based on VCCI (Voluntary Control Council for Interface).
  • Page 9 In this Guide Getting Started Installing the DuoConnect Adapter Installing the Device Drivers Connecting USB Devices Troubleshooting The DuoConnect adapter is a 32-bit, 33-MHz PCI adapter and works in any 2.1 or later PCI slot. It enables you to connect USB 1.1 (OHCI), USB 2.0 (EHCI), and FireWire (IEEE 1394) devices to your PC-compatible or Macintosh computer.
  • Page 10: Getting Started

    Kit Contents DuoConnect adapter FireWire cable (6-foot/1.8 meter, 6-to-4-pin FireWire cable used to connect digital video cameras) Printed Adaptec DuoConnect Installation Guide DuoConnect CD containing device drivers, software, and documentation System Requirements In order to use the DuoConnect adapter, you need...
  • Page 11 Installing the DuoConnect Adapter 1 Discharge any static electricity from your body by touching a grounded metal object (such as the exposed metal parts on the back of your computer). 2 Turn off power to the computer and disconnect the power cord. 3 Open the computer cabinet.
  • Page 12 5 Insert the DuoConnect adapter in a PCI expansion slot and press down firmly until the adapter clicks into place. Then, replace the slot cover screw. When installed properly, the adapter should be level with the expansion slot. 6 Close the computer cabinet and reattach the power cord. Then, power on your computer.
  • Page 13: Installing The Device Drivers

    To install the device drivers for these controllers, follow the instructions provided for your operating system: For Windows, see For Macintosh, see Description NEC USB OHCI-compliant Adaptec AUA-3020 PCI to USB EHCI-compliant Texas Instruments OHCI-compliant IEEE 1394 page page Installing the Device Drivers...
  • Page 14 Installing on Windows Computers After you install the DuoConnect adapter and power on your computer, Windows recognizes the new hardware and automatically opens the Found New Hardware Wizard. Note: It may take longer than usual for your system to start because the operating system is locating the new drivers.
  • Page 15 Windows XP Note: You must be logged on as Administrator or have administrator privileges to install the DuoConnect adapter on Windows XP. To complete the driver installation: 1 When the Found New Hardware Wizard opens, select Install from a list or specific location..., then select Next. Installing the Device Drivers...
  • Page 16 Next. 3 Click Next again. 4 Click Have Disk. 5 Insert the Adaptec DuoConnect CD into the CD-ROM drive. Type the drive letter for your CD-ROM drive in the Copy manufacturer’s files from box, as shown below, and click OK.
  • Page 17 6 On the next screen, click Continue Anyway. Note: Adaptec drivers have been fully tested and certified to work with the AUA-3020 DuoConnect adapter. 7 When the installation is complete, click Finish. 8 If you are prompted to restart the computer, click Yes.
  • Page 18 9 To verify that the driver is installed, right-click the My Computer desktop icon, select Properties, click the Hardware tab, then click the Device Manager button. Expand Universal Serial Bus controllers and verify that the information shown below appears. FireWire controller USB 2.0 controller (see note) USB 1.1 controllers...
  • Page 19 Windows 2000 Note: You must be logged on as Administrator or have administrator privileges to install the DuoConnect adapter on Windows 2000. To complete the driver installation: 1 When the Found New Hardware Wizard opens, insert the DuoConnect CD in your CD-ROM drive, then click Next. Installing the Device Drivers...
  • Page 20 2 In the Install Hardware Device Drivers window, select Search for a suitable driver for my device..., and click Next. 3 In the Locate Driver Files window, uncheck all options except CD-ROM drives, and click Next. Installing the Device Drivers...
  • Page 21 4 In the Driver Files Search Results window, ensure that the Install one of the other drivers check box is not checked, and click Next. Note: The driver name may differ from the one shown in the example above, but it will be a 5 When Windows is finished copying drivers, click Finish.
  • Page 22 7 To verify that the driver is installed, right-click the My Computer desktop icon, select Properties, click the Hardware tab, and click the Device Manager button. Then, expand IEEE 1394 Bus host controllers and Universal Serial Bus Controllers. Verify that the information shown below appears. FireWire controller USB 2.0 controller...
  • Page 23 Windows Me To complete the driver installation: 1 When the Add New Hardware Wizard appears, insert the DuoConnect CD in your CD-ROM drive. Select Automatic search for a better driver..., then click Next. 2 After the driver is copied, click Finish. 3 Select Automatic search for a better driver..., then click Next.
  • Page 24 5 If you see a message that the PCI Universal Serial Bus driver was not located, select Automatic search for a better driver..., then click Next. Windows copies the USB 2.0 drivers. 6 Click Finish. 7 Restart your computer. Note: It may take longer than usual for your system to restart because the operating system is locating and installing the new drivers.
  • Page 25 Installing the Device Drivers 8 To verify that the drivers are installed, right-click the My Computer desktop icon, select Properties, and click the Device Manager tab. Expand 1394 Bus Controller and Universal Serial Bus Controllers. Verify that the information shown below appears.
  • Page 26 Windows 98 SE The DuoConnect drivers are installed one at a time on Windows 98SE systems. Carefully follow the instructions provided to ensure all drivers are installed correctly. Note: You may need your Windows 98SE CD to complete this installation. USB 1.1 (OHCI) Driver Installation There are two USB 1.1 drivers to install.
  • Page 27 3 Uncheck all options, then click Next. 4 Click Next. Note: The driver name may differ from the one shown in the example above, but it will be a 5 Click Next again. If Windows prompts you to restart your computer, click No.
  • Page 28 Installing the Device Drivers 6 When the Add New Hardware Wizard opens, click Next. 7 Select Search for the best driver for your device..., and click Next. 8 Uncheck all options, then click Next.
  • Page 29 9 Select The updated driver..., then click Next. 10 You may see a message that Windows is searching for the driver. Click Next. 11 When this prompt appears, insert your Windows 98SE CD, then click OK. Installing the Device Drivers...
  • Page 30 12 Type the drive letter for your CD-ROM drive in the Copy files from box, then click OK. Note: Your CD-ROM drive letter may be different from the one shown in the example below. Note: If you have copied the driver files onto your hard drive and know where they are located, you can browse to that folder instead of inserting the Windows 98SE CD.
  • Page 31 Installing the Device Drivers USB 2.0 Driver Installation When both USB 1.1 (OHCI) drivers are installed, the Found New Hardware Wizard starts again. To complete the installation: 1 Click Next. 2 Select Search for the best driver for your device..., then click Next. 3 Select CD-ROM drive, insert the DuoConnect CD, then click Next.
  • Page 32 Installing the Device Drivers 4 If the following screen appears, select The updated driver..., then click Next. If this screen does not appear, skip to Step 5 Click Next. 6 Click Finish. FireWire Driver Installation When the USB 2.0 (EHCI) driver is installed, the Found New Hardware Wizard starts again.
  • Page 33 Installing the Device Drivers 3 Uncheck all options, then click Next. 4 Select The updated driver..., then click Next. 5 You may see a message that Windows is searching for the driver. Click Next.
  • Page 34 6 When this prompt appears, insert your Windows 98SE CD in your CD-ROM drive, then click OK. 7 Type the drive letter for your CD-ROM drive in the Copy files from box, then click OK. Note: Your CD-ROM drive letter may be different from the one shown in the example below.
  • Page 35 Verifying Driver Installation To verify that the drivers are installed: 1 Right-click the My Computer desktop icon, select Properties, and click the Device Manager tab. 2 Expand IEEE 1394 Bus Controller and Universal Serial Bus Controllers. Verify that the information shown below appears. FireWire controller USB 2.0 controller USB 1.1 controllers...
  • Page 36 Installing on Macintosh Computers Follow the installation instructions for your Macintosh operating system. Macintosh OS X The drivers for your DuoConnect card are imbedded in Macintosh OS X. See DuoConnect and Deep Sleep on page 30 Macintosh OS 9.x In this procedure, you install the DisableSleep driver, which prepares your Macintosh computer to use the DuoConnect card.
  • Page 37 If you do not see the DuoConnect adapter listed, verify that the Apple USB extensions are loaded and enabled. Also, verify that the adapter is seated properly. If you are still unable to resolve a problem, see the Adaptec Web site at or the Adaptec Support http://www.adaptec.com...
  • Page 38 DuoConnect and Deep Sleep The DuoConnect adapter does not support Deep Sleep on Power Macintosh G4 computers. Note: If you have Macintosh OS X version 10.1.3 or later, the Deep Sleep feature is supported. If you have an earlier version of the Macintosh OS, continue reading this section.
  • Page 39: Connecting Usb Devices

    Connecting USB Devices You can connect standard USB 1.1 or high-speed USB 2.0 devices to the connectors of the DuoConnect adapter, as shown below. Hotplugging The DuoConnect adapter supports hot-plugging, allowing USB devices to be attached and recognized while the computer is on. Device manufacturers support hot-plugging in different ways.
  • Page 40 Hubs The following figure shows the recommended configuration for connecting USB 1.1 and USB 2.0 devices. Note that you could connect USB 2.0 devices to a USB 1.1 hub, but the USB 2.0 devices would run at USB 1.1 speeds. DuoConnect adapter USB 2.0 hub USB 2.0 or...
  • Page 41 Connecting USB Devices 2 Plug the smaller, 4-pin connector of the FireWire cable into the FireWire port on your digital video camera. Caution: When inserting the FireWire 4-pin connector into the digital video camera, make sure the connector and the port are properly aligned.
  • Page 42: Troubleshooting

    Power Macintosh only: Is the adapter seen by the Apple System Profiler. See Step 6 on page 28 Power Macintosh only: Check you have the latest Firewire and USB drivers installed. For more troubleshooting information, visit http://ask.adaptec.com http://www.adaptec.com for details. http://www.apple.com http://www.adaptec.com Troubleshooting...
  • Page 43 Adaptec, Inc. 691 South Milpitas Boulevard Milpitas, CA 95035 USA © 2001-2002 Adaptec, Inc. All rights reserved. Adaptec and the Adaptec logo are trademarks of Adaptec, Inc. which may be registered in some jurisdictions. Part Number: 512925-06, Ver. AF LB 10/02...