Setting Up E-Mail Notifications - AKCP sensorProbe2 User Manual

Send Trap :- toggles whether the SNMP trap is on or off
Destination IP :- The destination IP address that the trap message will be sent too.
Community :- This is the Community of the host that will receive this trap. This is often set to
public
Send Keep Alive Trap :- Will send a trap message at your preset time interval. This is useful for
informing the user as to whether the unit is still online, or for if you require collection of data at
regular intervals regardless of the sensors status.
Keep Alive Resend Intervals :- The time interval in which you want the keep alive traps to be
sent.
A different trap message is sent for each sensor type such as temperature, humidity, and switch.
The trap messages include 6 var bind fields that include the current sensor status (Normal,
Critical High, Warning High, Critical Low, Warning Low, and sensorError), the current sensor
value, the level exceeded, the sensor index, the sensor name, and the sensor description.

2) Setting up E-mail notifications

As well as, or instead of, using SNMP traps you can also be notified of a sensors change in
status by an e-mail report.
To get to the entry point of this tutorial do the following :-
1) point your browser to the IP address of your unit
2) Log in as administrator
3) Click the "Mail" tab from the summary page.
Important Note: office365, TLS and SSL SMTP email servers. We do not support MS
office365 on any of our units. This is due to Microsoft frequently changes their security algorithms
causing the email alerts on the units to stop working.
The lower cost sensorProbe units also do not support TLS or SSL type SMTP servers, for
example gmail, Hotmail etc. Our sensorProbe+ units fully support the TLS and SSL type SMTP
servers. You can check the details on these units here:
https://www.akcp.com/products/sensorprobe-plus/
The sensorProbe base units do support email alerts sent via Microsoft Exchange Server.
However, the sensorProbe's only support basic authentication. MS Exchange by default, when a
connecter is set up uses TLS, then basic. You have to uncheck this option on your Exchange
server for the email alerts to be sent via MS Exchange Server.
Important Note: Problems Sending Email Alerts. Here below is a checklist when having issues
sending email alerts from the sensorProbe units.
Try changing your SMTP server from the domain name to the IP address of the server.
The SMTP server domain or IP is entered is incorrectly. (continued on next page)
Updated until firmware 476 - 21 -
SP2/SP4/SP8/SP8-X20 Manual