Lexmark CS317 User Manual page 147

Troubleshooting
Action
Step 3
a
Remove held jobs stored in the printer memory.
b
Resend the print job.
Did the job print?
Step 4
a
Disable the Page Protect feature.
From the printer control panel, navigate to:
Settings > General Settings > Print Recovery > Page Protect
> Off
b
Resend the print job.
Did the job print?
Step 5
Install additional printer memory, and then resend the print job.
Did the job print?
Tray linking does not work
Notes:
•
The trays can detect paper length.
•
The multipurpose feeder does not automatically detect the paper size. You must set the size from the
Paper Size/Type menu.
Action
Step 1
a
Open the trays, and then check if they contain paper of the
same size and type.
•
Check if the paper guides are in the correct positions for
the size of the paper loaded in each tray.
•
Check if the paper size indicators on the paper guides are
aligned with the paper size indicators on the tray.
b
Resend the print job.
Do the trays link correctly?
Yes No
The problem is Go to step 4.
solved.
The problem is Go to step 5.
solved.
The problem is Contact
solved. support.
Yes No
The problem is Go to step 2.
solved.
147
customer