Armed with a 20x or 30x optical zoom lens, the camera is able to capture fine details at top-notch quality. By combining both H.265 and VIVOTEK’s Smart Stream II technology, it is capable of reducing both bandwidth and storage consumption by up to 80%* while maintaining the highest standard of image quality.
VIVOTEK Read Before Use The use of surveillance devices may be prohibited by law in your country. The Network Camera is not only a high-performance web-ready camera but can also be part of a flexible surveillance system. It is the user’s responsibility to ensure that the operation of such devices is legal before installing this unit for its intended use.
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3. If powered by a power adapter, the adapter should be properly grounded. 4. Maintenance and repair work must always be carried out by qualified technical personnel. 5. Disconnect power from the unit when performing a maintenance task. 6. Please contact VIVOTEK's certified dealers for power adapters. NOTE: Camera Hardware Preventative Maintenance: 1.
VIVOTEK Physical Description Outer View This drawing shows a camera with its dome cover removed. Lens Reset Button MicroSD card slot Status LED Inner View IR unit connector Safety wire hook LAN connector I/O combo connector Alignment marks User's Manual - 7...
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VIVOTEK NOTE: 1. This equipment is only to be connected to PoE networks without routing to outside plants. 2. For PoE input, use only UL listed I.T.E. with PoE output. Tips: 1. If you forget the root (administrator) password for the camera, you can restore the camera defaults by pressing the reset button for longer than 5 seconds.
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VIVOTEK Wet contact with external DC power source to supply a relay. Switch DC 0V External DC power External AC power with Protected Earth Relay External Device Dry contact and using camera’s DO+ to supply a relay. Switch External AC power...
VIVOTEK Hardware Installation 1. Jot down the camera's MAC address for later reference. 2. The camera weighs 3kg. Select a rigid mounting location to prevent vibration to the camera. Attach the alignment sticker to the wall. 3. Drill 4 pilot holes (9.5mm in diameter and 4cm deep) into the wall, and then hammer in threaded anchors.
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VIVOTEK 5. Connect power or I/O wires, and use foam tapes or seal foam to ensure the back-end connection is waterproof. 6. Route your I/O combo and Ethernet cables along the routing guide poles to form drip loops. LAN I/O combo...
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VIVOTEK 7. Secure the bracket to wall. The cable length hanging on the outside of the bracket should be 15cm. 8. Remove the cable gland from the LAN port. If I/O wires or 24V power are preferred, use the T20 L-wrench to remove 15cm the top cover on the I/O connectors.
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VIVOTEK 9. Install the safety wire bracket and a self-supplied ground wire to one of its screws. Hook up the safety wire between the bracket and the camera. 10. Install the components of the waterproof cable gland to the Ethernet and I/O combo cables.
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VIVOTEK 11. Connect the I/O wire headers to camera and then secure the top cover. 12. Connect the Ethernet cable (along with its cable gland) to the camera. IMPORTANT: Make sure all waterproof cable glands have been properly installed. Water leakage will cause irrepairable damage to the camera.
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VIVOTEK 13. Install the camera to bracket by aligning the mark on bracket with the #1 marking on the cam- era. 14. Turn the camera clockwise. The camera should be locked in place. NOTE: To disconnect a LAN cable, loosen the cable gland and pull the cable against the socket wall towards the side of the locking tab.
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VIVOTEK 15. Secure the connection using the T25 L-wrench from the top. 16. Open the dome cover using the T20 L-wrench. Install a microSD card, and replace the desic- cant bag on the inner side of camera chassis. icro 16 - User's Manual...
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VIVOTEK 17. Remove the foam blocks in the chassis, and the front and rear of the lens module. Also re- move the plastic sheet from the inside of the dome cover. 18. When done, secure the dome cover using the T20 L-wrench.
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VIVOTEK IR Unit Installation 1. Remove the sun shield from the camera, and then install the IR unit by driving 3 Phillips screws. Align the cable with the routing groove on camera. 2. Remove the metal cap on the IR unit connector. Install the connector by aligning the indica- tors.
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VIVOTEK 3. Pess the cable into the routing groove so that the cable will not get in the way when installing the camera. Pendant Mount The camera can also be mounted through a 3/4” pendant mount combination as shown below.
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VIVOTEK Mechanical Dimensions Shown below are the dimensions of the wall mount bracket and its mounting holes: You can find the installation instructions on VIVOTEK’s website for other options such as para- pet mount: http://www.vivotek.com/web/product/accessories.aspx 20 - User's Manual...
VIVOTEK Network Deployment Setting up the Network Camera over the Internet There are several ways to set up the Network Camera over the Internet. The first way is to set up the Network Camera behind a router. The second way is to utilize a static...
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For more information with network configuration options (such as that of streaming ports), please refer to Configuration > Network Settings. VIVOTEK also provides the automatic port forwarding feature as an NAT traversal function with the precondition that your router must support the UPnP port forwarding feature.
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VIVOTEK Internet connection with static IP Choose this connection type if you are required to use a static IP for the Network Camera. Please refer to LAN on page 79 for details. Internet connection via PPPoE (Point-to-Point over Ethernet) Choose this connection type if you are connected to the Internet via a DSL Line. Please refer to PPPoE on page 80 for details.
Software Installation 19. Install the Shepherd utility, which helps you locate and configure your Network Camera in the local network. If your camera comes without the CD, go to VIVOTEK’s website, and locate the utility in the Downloads > Software page.
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VIVOTEK 19-3. The program will search for all VIVOTEK network devices on the same LAN. 19-4. After a brief search, the installer window will prompt. Click on the MAC and model name that matches the one printed on the product label. You can then double-click on the address to open a management session with the Network Camera.
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VIVOTEK Forceful Password Configuration 20. The first time you log in to the camera, the firmware will prompt for a password configuration for security concerns. Protecting your camera with a password can deter the majority of cyber attacks. 20-1. Enter the combination of alphabetic and numeric characters to fulfill the password strength.
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VIVOTEK 20-2. Another prompt will request for the password you just configured. Enter the password and then you can start configure your camera and see the live view. Hardware Reset The reset button is used to reset the system or restore the factory default settings. Sometimes resetting the system can return the camera to normal operation.
VIVOTEK Ready to Use 1. A browser session with the Network Camera should prompt as shown below. 2. You should be able to see live video from your camera. You may also install the 32-channel recording software from the software CD in a deployment consisting of multiple cameras. For its installation details, please refer to its related documents.
3. Live video will display in your web browser. 4. If it is the first time installing the VIVOTEK network camera, an information bar will pop up as shown below. Follow the instructions to install the required plug-in on your computer.
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VIVOTEK ► By default, the Network Camera is not password-protected. To prevent unauthorized access, it is highly recommended to set a password for the Network Camera. For more information about how to enable password protection, please refer to Security on page 97.
VIVOTEK Using RTSP Players To view the streaming media using RTSP players, you can use one of the following players that support RTSP streaming. VLC media player VLC media player 1. Launch the RTSP player. mpegable Player 2. Choose File > Open URL. A URL dialog box will pop up.
VIVOTEK Using 3GPP-compatible Mobile Devices To view the streaming media through 3GPP-compatible mobile devices, make sure the Network Camera can be accessed over the Internet. For more information on how to set up the Network Camera over the Internet, please refer to Setup the Network Camera over the Internet on page To utilize this feature, please check the following settings on your Network Camera: 1.
Network Camera to the Channel list. For detailed information about how to use the recording software, please refer to the user’s manual of the software or download it from http://www.vivotek.com. 1. If you encounter problems with displaying live view or the onscreen plug-in control, you may try to remove the plug-ins that might have been installed on your computer.
VIVOTEK Main Page This chapter explains the layout of the main page. It is composed of the following sections: VIVOTEK INC. Logo, Host Name, Camera Control Area, Configuration Area, and Live Video Window. VIVOTEK INC. Resize Buttons Host Name Logo...
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VIVOTEK VIVOTEK INC. Logo Click this logo to visit the VIVOTEK website. Host Name The host name can be customized to fit your needs. For more information, please refer to System on page 46. Camera Control Area Video Stream: This Network Camera supports multiple streams (stream 1 ~ 4) simultaneously. You can select either one for live viewing.
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VIVOTEK Pan /Tilt /Zoom /Focus speed: Adjust the speed of Pan/ Tilt/ Zoom/ Focus: Pan speed Tilt speed Zoom speed Focus speed Slower Faster Note that mouse screen control is also supported. You can refer to page 112 for related information.
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VIVOTEK Resize Buttons Click the Auto button, the video cell will resize automatically to fit the monitor. Click 100% is to display the original homepage size. Click 50% is to resize the homepage to 50% of its original size. Click 25% is to resize the homepage to 25% of its original size.
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VIVOTEK Snapshot: Click this button to capture and save still images. The captured images will be displayed in a pop-up window. Right-click the image and choose Save Picture As to save it in JPEG (*.jpg) or BMP (*.bmp) format. Digital Zoom: Click and deselect the “Disable digital zoom” to enable the zoom operation. The navigation screen indicates the part of the image being magnified.
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VIVOTEK ■ The following window is displayed when the video mode is set to MJPEG: Video Title Time Video (HTTP-V) 2011/03/10 17:08:56 Title and Time Video 17:08:56 2011/03/10 Video Control Buttons Video Title: The video title can be configured. For more information, please refer to Media > Image on page 60.
VIVOTEK Client Settings This chapter explains how to select the stream transmission mode and saving options on the local computer. When completed with the settings on this page, click Save on the page bottom to enable the settings. H.265/H.264 Media Options Select to stream video or audio data or both.
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VIVOTEK Two way audio Half duplex: Audio is transmitted from one direction at a time, e.g., from a PC holding a web console with the camera. Full duplex: Audio is transmitted in both directions simultaneously. MP4 Saving Options Users can record live video as they are watching it by clicking the button - Start MP4 Recording - on the main page.
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VIVOTEK Joystick Settings Enable Joystick Connect to the USB plug of the joystick to a USB port on your management computer. Once a USB joystick is connected, the related joystick configuration will be available on the Client settings window. The joystick should work properly without installing any other driver or software.
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VIVOTEK Buttons Configuration In the Joystick Settings window, you can use the combinations of pull-down menus, Actions and Button number, to assign joystick buttons with different functions. The number of buttons may differ from the joystick you attached. Please follow the steps below to configure your joystick buttons: 1.
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VIVOTEK NOTE: • If you want to assign Preset actions to your joystick, the PTZ preset locations should be configured in advance. • If your joystick is not working properly, it may need to be calibrated. Click the Calibrate button to open the Game Controllers window located in Microsoft Windows control panel and follow the instructions for trouble shooting.
VIVOTEK Configuration Click Configuration on the main page to enter the camera setting pages. Note that only Administrators can access the configuration page. Please refer to page 97 Security > User Account for how to configure access rights for different users.
VIVOTEK System > General settings This section explains how to configure the basic settings for the Network Camera, such as the host name and system time. It is composed of the following two columns: System and System Time. System Host name: Enter a desired name for the Network Camera. The text will be displayed at the top of the main page.
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VIVOTEK System time Keep current date and time: Select this option to preserve the current date and time of the Network Camera. The Network Camera’s internal real-time clock maintains the date and time even when the power of the system is turned off.
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VIVOTEK Western Argentina Summer Time (WARST) is 3 hours behind the prime meridian all year. There is a dummy fall-back transition on December 31 at 25:00 daylight saving time (i.e., 24:00 standard time, equivalent to January 1 at 00:00 standard time), and a simultaneous spring- forward transition on January 1 at 00:00 standard time, so daylight saving time is in effect all year and the initial WART is a placeholder.
Theme Options (the second tab on this page). The settings will be displayed automatically in this Preview field. The following shows the homepage using the default settings: ■ Hide Powered by VIVOTEK: If you check this item, such wording will be removed from the homepage. Logo graph Here you can change the logo at the top of your homepage.
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VIVOTEK Theme Options Here you can change the color of your homepage layout. There are three types of preset patterns for you to choose from. The new layout will simultaneously appear in the Preview filed. Click Save to enable the settings.
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6. Click Save to enable the settings. Below are the options for system integrators or VARs. You can use the checkboxes to replace VIVOTEK’s company logo, the embedded website address or the slogan “Powered by VIVOTEK.“ When done, use the Save button to complete the configuration.
VIVOTEK System > Logs This section explains how to configure the Network Camera to send the system log to the remote server as backup. Log server settings Follow the steps below to set up the remote log: 1. Select Enable remote log.
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VIVOTEK Access log Access log displays the access time and IP address of all viewers (including operators and administrators) in a chronological order. The access log is stored in the Network Camera’s buffer area and will be overwritten when reaching a certain limit.
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You can install the included VAST recording software, which provides an Event Management function group for delivering event messages via emails, GSM short messages, onscreen event panel, or to trigger an alarm, etc. For more information, refer to the VAST User Manual. VIVOTEK Network Cameras Internet 3G Cell phone...
VIVOTEK System > Parameters The View Parameters page lists the entire system’s parameters in an alphabetical order. If you need technical assistance, please provide the information listed on this page. User's Manual - 55...
Note: Do not power off the Network Camera during the upgrade! Follow the steps below to upgrade the firmware: 1. Download the latest firmware file from the VIVOTEK website. The file is in .pkg file format. 2. Click Browse… and specify the firmware file.
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VIVOTEK IMPORTANT: Through extensive use, temporary files may accumulate that disable a firmware upgrade. You can use the Clean up function in the Application > Package management window to solve this problem. General settings > Reboot This feature allows you to reboot the Network Camera, which takes about one minute to complete.
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VIVOTEK General settings > Restore This feature allows you to restore the Network Camera’s factory defaults. Network: Select this option to retain the Network Type settings (please refer to Network Type on page 79). Daylight Saving Time: Select this option to retain the Daylight Saving Time settings (please refer to Import/Export files below on this page).
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VIVOTEK The following message is displayed when attempting to upload an incorrect file format. Export language file: Click to export language strings. VIVOTEK provides nine languages: English, Deutsch, Español, Français, Italiano, 日本語, Português, 簡体中文, and 繁體中文 . Update custom language file: Click Browse… and specify your own custom language file to upload.
VIVOTEK Media > Image This section explains how to configure the image settings of the Network Camera. It is composed of the following four columns: General settings, Picture settings, Exposure, and Privacy mask. General settings Video title Show_timestamp and video title in videos_and_snapshots: Enter a name that will be displayed on the title bar of the live video as the picture shown below.
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The Network Camera automatically removes the IR cut filter when a Digital Input is triggerred. For example, the digital input can come from a housing that is equipped with IR illumination and control circuits such as VIVOTEK’s AM-214. ■ Schedule mode The Network Camera switches between day mode and night mode based on a specified schedule.
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VIVOTEK Image settings On this page, you can tune the White balance and Image adjustment settings. Sensor Setting 1: For normal situations White balance: Adjust the value for the best color temperature. ■ Select one of the white balance modes: 1.
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VIVOTEK Enable 3D Noise reduction ■ Check to enable noise reduction in order to reduce noises and flickers in image. This applies to the onboard 3D Noise Reduction feature. Use the pull-down menu to adjust the reduction strength. Note that applying this function to the video channel will consume system computing power.
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VIVOTEK Exposure control: ■ Exposure level: You can manually set the Exposure level, which ranges from -2.0 to +2.0 (dark to bright). You can also select other values from the Exposure mode menus and select a preferred scenario or manually configure the associated settings. You may prefer a shorter shutter time to better capture moving objects, while a faster shutter reduces light and needs to be compensated by electrical brightness gains.
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VIVOTEK ■ Maximum gain control: Select a maximum value for the electronic gain from the slide bar. The gain value also has its effect on the sensitivity of the IR cut filter. When applying the gain control, IR cut filter setting will change accordingly.
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VIVOTEK Exposure Profile: (Only available when the IR cut filter is not set to the Auto mode) If you want to configure another sensor and exposure setting for an individual day/night/schedule mode, please click Profile mode to open the Profile of exposure settings page as shown below.
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VIVOTEK Focus Focus here refers to the Remote Focus, is applicable to Network Cameras that are equipped with stepping motor lens. Focus window Chances are while moving the lens around the surveillance area, focusing can be slow when zooming in on a complex scene with no distinctive objects especially in the center of the field of view.
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VIVOTEK Privacy mask On this page, you can block out sensitive view areas to address privacy concerns. NOTE: 1. The navigation buttons here also support the continuous move. You can click and hold down the button to move across the screen until you release the button.
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VIVOTEK NOTE: • The camera supports "3D Privacy Mask." Privacy masks should stay at the same positions regardless of how the camera lens may move. • When the "Enabled privacy mask" checkbox is deselected, no privacy masks will appear on screen.
VIVOTEK Media > Video Stream settings This Network Camera supports multiple streams with frame sizes ranging from 384 x 216 to 1920 x 1080 pixels. The definition of multiple streams: ■ Stream 1: Users can define the Frame sizes, compression format, image quality, etc.
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VIVOTEK Click the stream item to display the detailed information. . This Network Camera offers real-time H.265, H.264, and MJPEG compression standards (Multiple Codec) for real-time viewing. If the H.265 / H.264 mode is selected, the video is streamed via RTSP protocol.
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VIVOTEK ■ Frame size You can set up different video resolution for different viewing devices. For example, set a smaller frame size and lower bit rate for remote viewing on mobile phones and a larger video size and a higher bit rate for live viewing on web browsers.
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VIVOTEK Dynamic Intra Frame w/ static scenes Static scene P P P P P P P P P P P P P P P P P P P I Dynamic Intra Frame w/ activities in scenes P P P P P P P I...
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VIVOTEK non-interested ROI_0 ROI_0 As the result, the lower screen is constantly displayed in high details, while the upper half is transmitted using a lower-quality format. Although the upper half is transmitted using a lower quality format, you still have an awareness of what is happening on the whole screen.
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VIVOTEK - Quality priority: Use the slide bar to tune the quality contrast between the ROI and non- interested areas. The farther the slide bar button is to the right, the higher the image quality of the ROI areas. On the contrary, the farther the slide bar button to the left, the higher the image quality of the non-interested area.
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VIVOTEK JPEG mode is selected, the Network Camera sends consecutive JPEG images to the client, producing a moving effect similar to a filmstrip. Every single JPEG image transmitted guarantees the same image quality, which in turn comes at the expense of variable bandwidth usage. Because the media contents are a combination of JPEG images, no audio data is transmitted to the client.
VIVOTEK Media > Audio Audio Settings Mute: Select this option to disable audio transmission from the Network Camera to all clients. Note that if muted, no audio data will be transmitted even if audio transmission is enabled on the Client Settings page.
VIVOTEK Media profiles You can configure a different video stream for each of the 3 default profiles, Max. view, Recording, Live view, and App. The related video stream information will display, including stream number, resolution, codec used, frame rate, etc. The Multicast port number, and address for video, audio, and Metadata configuration will also be listed.
Use fixed IP address: Select this option to manually assign a static IP address to the Network Camera. 1. You can make use of VIVOTEK Installation Wizard 2 on the software CD to easily set up the Network Camera on LAN. Please refer to Software Installation on page 24 for details.
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VIVOTEK Primary DNS: The primary domain name server that translates host names into IP addresses. Secondary DNS: Secondary domain name server that backs up the Primary DNS. Primary WINS server: The primary WINS server that maintains the database of computer names and IP addresses.
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VIVOTEK NOTE: ► If the default ports are already used by other devices connected to the same router, the Network Camera will select other ports for the Network Camera. ► If UPnP is not supported by your router, you will see the following message: Error: Router does not support UPnP port forwarding.
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VIVOTEK 4. In the Networking Services dialog box, select Universal Plug and Play and click OK. 5. Click Next in the following window. 6. Click Finish. UPnP is enabled. ► How does UPnP work? UPnP networking technology provides automatic IP configuration and dynamic discovery of devices added to a network.
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VIVOTEK Enable IPv6 Select this option and click Save to enable IPv6 settings. Please note that this only works if your network environment and hardware equipment support IPv6. The ® browser should be Microsoft Internet Explorer 6.5, Mozilla Firefox 3.0 or above.
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VIVOTEK Please follow the steps below to link to an IPv6 address: 1. Open your web browser. 2. Enter the link-global or link-local IPv6 address in the address bar of your web browser. 3. The format should be: http://[2001:0c08:2500:0002:0202:d1ff:fe04:65f4]/ IPv6 address 4.
VIVOTEK Network > Streaming protocols NOTE: The metadata information can only be transmitted through the HTTP main port. Metadata is not available through the secondary HTTP port. HTTP streaming To utilize HTTP authentication, make sure that your have set a password for the Network Camera first;...
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VIVOTEK URL command -- http://<ip address>:<http port>/<access name for stream 1, 2, 3, 4, or 5> For example, when the Access name for stream 2 is set to video2.mjpg: 1. Launch the Mozilla Firefox browser. 2. Type the above URL command in the address bar. Press Enter.
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VIVOTEK Authentication: Depending on your network security requirements, the Network Camera provides three types of security settings for streaming via RTSP protocol: disable, basic, and digest. basic authentication is selected, the password is sent in plain text format, but there can be potential digest risks of it being intercepted.
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Unrestricted in scope IMPORTANT: The Multicast metadata port is utilized by VIVOTEK VADP modules to transfer video analytics results, PTZ stream, textual data, and event messages between the camera and the client side running and observing the video analysis. If your client side computer is located outside the local network, you may need to open the associated TCP port on routers and firewall.
IP address, to have a fixed host and domain name. Express link Express Link is a free service provided by VIVOTEK server, which allows users to register a domain name for a network device. One URL can only be mapped to one MAC address. This service will examine if the host name is valid and automatically open a port on your router.
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DDNS: Dynamic domain name service Enable DDNS: Select this option to enable the DDNS setting. Provider: Select a DDNS provider from the provider drop-down list. VIVOTEK offers Safe100.net, a free dynamic domain name service, to VIVOTEK customers. It is recommended that you register Safe100.net to access VIVOTEK’s Network Cameras from the Internet.
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4. Select Enable DDNS and click Save to enable the setting. ■ CustomSafe100 VIVOTEK offers documents to establish a CustomSafe100 DDNS server for distributors and system integrators. You can use CustomSafe100 to register a dynamic domain name if your distributor or system integrators offer such services.
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VIVOTEK Network > QoS (Quality of Service) Quality of Service refers to a resource reservation control mechanism, which guarantees a certain quality to different services on the network. Quality of service guarantees are important if the network capacity is insufficient, especially for real-time streaming multimedia applications. Quality can be defined as, for instance, a maintained level of bit rate, low latency, no packet dropping, etc.
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VIVOTEK QoS/DSCP (the DiffServ model) DSCP-ECN defines QoS at Layer 3 (Network Layer). The Differentiated Services (DiffServ) model is based on packet marking and router queuing disciplines. The marking is done by adding a field to the IP header, called the DSCP (Differentiated Services Codepoint). This is a 6-bit field that provides 64 different class IDs.
VIVOTEK Network > SNMP (Simple Network Management Protocol) This section explains how to use the SNMP on the network camera. The Simple Network Management Protocol is an application layer protocol that facilitates the exchange of management information between network devices. It helps network administrators to remotely manage network devices and find, solve network problems with ease.
FTP function. You can disable the FTP server function when it is not in use. FTP port: The FTP server allows the user to save recorded video clips. You can utilize VIVOTEK's Shepherd utility to upgrade the firmware via FTP server. By default, the FTP port is set to 21. It can also be assigned to another port number between 1025 and 65535.
VIVOTEK Security > User accounts This section explains how to enable password protection and create multiple accounts. Account management The administrator account name is “root”, which is permanent and can not be deleted. If you want to add more accounts in the Account management window, please apply the password for the “root” account first.
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VIVOTEK Privilege management Digital Output & PTZ control: You can modify the management privilege as operators or viewers. Select or de-select the checkboxes, and then click Save to enable the settings. If you give Viewers the privilege, Operators will also have the ability to control the Network Camera through the main page.
VIVOTEK Security > HTTPS (Hypertext Transfer Protocol over SSL) This section explains how to enable authentication and encrypted communication over SSL (Secure Socket Layer). It helps protect streaming data transmission over the Internet on higher security level. Create and Install Certificate Method Before using HTTPS for communication with the Network Camera, a Certificate must be created first.
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VIVOTEK 5. Click Save to preserve your configuration, and your current session with the camera will change to the encrypted connection. 6. If your web session does not automatically change to an encrypted HTTPS session, click Home to re- turn to the main page. Change the URL address from “http://” to “https://“ in the address bar and press Enter on your keyboard.
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VIVOTEK Create certificate request and install 1. Select the option from the Method pull-down menu. 2. Click Create certificate to proceed. 3. The following information will show up in a pop-up window after clicking Create. Then click Save to generate the certificate request.
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VIVOTEK 5. Look for a trusted certificate authority, such as Symantec’s VeriSign Authentication Services, that issues digital certificates. Sign in and purchase the SSL certification service. Copy the certificate request from your request prompt and paste it in the CA’s signing request window. Proceed with the rest of the process as CA’s instructions on their webpage.
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VIVOTEK 7. Open a new edit, paste the certificate contents, and press ENTER at the end of the contents to add an empty line. 8. Convert file format from DOS to UNIX. Open File menu > Conversions > DOS to Unix.
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VIVOTEK 9. Save the edit using the “.crt” extension, using a file name like “CAcert.crt.” 10. Return to the original firmware session, use the Browse button to locate the crt certificate file, and click Upload to enable the certification. 104 - User's Manual...
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VIVOTEK Note that a 11. When the certifice file is successfully loaded, its status will be stated as Active. certificate must have been created and installed before you can click on the “Save" button for the configuration to take effect.
VIVOTEK Security > Access List This section explains how to control access permission by verifying the client PC’s IP address. General Settings Maximum number of concurrent streaming connection(s) limited to: Simultaneous live viewing for 1~10 clients (including all streams). The default value is 10. If you modify the value and click Save, all current connections will be disconnected and automatically attempt to re-link (IE Explorer or VLC Player).
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VIVOTEK ■ Disconnect: If you want to break off the current connections, please select them and click this button. Please note that those checked connections will only be disconnected temporarily and they will automatically retry a connection (IE Explorer or VLC Player).
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VIVOTEK Network: This rule allows the user to assign a network address and corresponding subnet mask to the Allow/Deny List in the CIDR format, e.g. 192.168.xx.xx/24. For example: IP address 192.168.2.x will be blocked. Range: This rule allows the user to assign a range of IP addresses to the Allow/Deny List.
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Authentication server (usually a RADIUS server): Checks the client certificate and decides whether to accept the end user’s access request. ■ VIVOTEK Network Cameras support two types of EAP methods to perform authentication: EAP-PEAP and EAP-TLS. Please follow the steps below to enable 802.1x settings: 1.
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VIVOTEK 3. When all settings are complete, move the Network Camera to the protected LAN by connecting it to an 802.1x enabled switch. The devices will then start the authentication automatically. NOTE: ► Below is the authentication process for 802.1x: 1.
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VIVOTEK Security > Miscellaneous The embedded TrendMicro utitlity provides the protection against Cross-Site Request Forgery. Cross-site request forgery is also known as one-click attack or session riding and is abbreviated as CSRF. CSRF is a type of malicious exploit of a website, in this case, the camera.
VIVOTEK PTZ > PTZ settings This section explains how to control the Network Camera’s Pan/Tilt/Zoom operation. The camera comes with built-in PTZ mechanisms. NOTE: The navigation buttons here also support the continuous move. You can click and hold down the button to move across the screen until you release the button.
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You can also restore the home posiotion to the factory default, which is approximately 45 degree looking down with the lens lined up with the VIVOTEK logo. Patrol list This column displays the configured patrols.
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VIVOTEK To create a recorded patrol, 1. Enter a name for the patrol. 2. Use mouse clicks or the PTZ panel to select a field of view as your start point. 3. Select the Pan/Tilt/Zoom/Focus speed, and the PTZ control mode.
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VIVOTEK Misc. settings: Use the checkboxes and the pull-down menus for the camera to automatically resume the previous action or return to the home position after the camera has stayed idle for a period of time. PTZ control panel operation mode: This determines how your mouse and PTZ control panel works on a live view window.
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VIVOTEK another. Only the preset points are displayed. Apply previous action if the camera idles for __(1~999) seconds: You can assign an action to be taken when the camera sits idle for a configurable period time. For example, you can let camera resume a patrol tour.
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VIVOTEK Auto tracking In this window, you can modify the minimum object size as the triggering factor while performing the Auto Tracking function. You can move the camera view to an area of your interest, estimate, and define the possible size of objects. For example, you can designate the object size such as that of a human trespasser.
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VIVOTEK Auto tracking is configured by designating the minimum object size. Moving objects that enter the current region of view will trigger the tracking action. Auto tracking, if applied, is designed to track an intruder in a place where human traffic is not heavy, such as a warehouse or a load area.
VIVOTEK Event > Event settings This section explains how to configure the Network Camera to responds to particular situations (event). A typical application is that when a motion is detected, the Network Camera sends buffered images to an FTP server or e-mail address as notifications. Click on Help, there is an illustration shown in the pop-up window explaining that an event can be triggered by many sources, such as motion detection or external digital input devices.
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VIVOTEK ■ Event name: Enter a name for the event setting. ■ Enable this event: Select this option to enable the event setting. ■ Priority: Select the relative importance of this event (High, Normal, or Low). Events with a higher priority setting will be executed first.
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VIVOTEK ■ Audio detection A preset threshold can be configured with an external microphone as the trigger to system event. The triggering condition can be an input exceeding or falling below a threshold. Audio detection can take place as a complement to motion detection or as a method to detect activities not covered by the camera's view.
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VIVOTEK 3. Action Define the actions to be performed by the Network Camera when a trigger is activated. ■ Trigger digital output for seconds Select this option to turn on the external digital output device when a trigger is activated. Specify the length of the trigger interval in the text box.
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VIVOTEK NOTE: If you configured a motion detection window as a trigger, the motion detection may become invalid when the camera’s field of view moved away from the detection window. You can let camera return to the motion detection position to detect the coming event by re-configuring your Home position in PTZ >...
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VIVOTEK Add server Click Add server to unfold the server setting window. You can specify where the notification messages are sent when a trigger is activated. A total of 5 server settings can be configured. There are four choices of server types available: Email, FTP, HTTP, and Network storage. Select the item to display the detailed configuration options.
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VIVOTEK To verify if the email settings are correctly configured, click Test. The result will be shown in a pop-up window. If successful, you will also receive an email indicating the result. Click Save server to enable the settings, then click Close to exit the Add server page.
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VIVOTEK ■ Passive mode Most firewalls do not accept new connections initiated from external requests. If the FTP server supports passive mode, select this option to enable passive mode FTP and allow data transmission to pass through the firewall. To verify if the FTP settings are correctly configured, click Test. The result will be shown in a pop-up window as shown below.
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VIVOTEK Network storage: Select to send the media files to a network storage location when a trigger is activated. Please refer to NAS server on page 145 for details. Click Save server to enable the settings, then click Close to exit the Add server page.
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VIVOTEK Add media Add media Click to open the media setting window. You can specify the type of media that will be sent and preserved when a trigger is activated. A total of 5 media settings can be configured. There are three choices of media types available: Snapshot, Video Clip, and System log.
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VIVOTEK ■ Add date and time suffix to the file name Select this option to add a date/time suffix to the file name. For example: Snapshot_20110320_100341 File name prefix Date and time suffix The format is: YYYYMMDD_HHMMSS Click Save media to enable the settings, then click Close to exit the Add media page.
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VIVOTEK ■ Maximum duration Specify the maximum recording duration in seconds. Up to 20 seconds can be set. For example, if pre-event recording is set to 5 seconds and the maximum duration is set to 10 seconds, the Network Camera continues to record for another 4 seconds after a trigger is activated.
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VIVOTEK ■ View: Click this button to open a file list window. This function only apllies when an SD card and networked storage are available. If you click View button of SD card, a Local storage page will pop up for you to manage recorded files on SD card.
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VIVOTEK Here is an example of the Event setting: When completed the settings with steps 1~3 to arrange Schedule, Trigger, and Action of an event, click Save event to enable the settings and click Close to exit the page. The following is an example of the Event setting page:...
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VIVOTEK When the Event Status is ON, once an event is triggered by motion detection, the Network Camera will automatically send snapshots via e-mails. status or click Delete to remove If you want to stop the event trigger, you can click to turn it to the event setting.
VIVOTEK Applications > Motion detection This section explains how to configure the Network Camera to enable motion detection. A total of 5 motion detection windows can be configured. Motion Detection Setting 2: For special situations Motion Detection Setting 1: For normal situations Follow the steps below to enable motion detection: 1.
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VIVOTEK Photos or videos can be captured instantly and configured to be sent to a remote server (via an Email or FTP server). For more information on how to configure an event setting, please refer to Event settings on page 119.
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VIVOTEK This motion detection window will also be displayed on the Event Settings page. You can go to Event > Event settings > Trigger to select it as a trigger source. Please refer to page 120 for detailed information. NOTE: ►...
VIVOTEK Applications > DI and DO Digital input: Select High or Low to define normal status for the digital input. Connect a digital input from a sensor device to the camera, the Network Camera will report the current signal status. You may then configure the Normal status (non-trigger status) as High or Low.
VIVOTEK Applications > Audio detection Audio detection, along with video motion detection, is applicable in the following scenarios: 1. Detection of activities not covered by camera view, e.g., a loud input by gun shots or breaking a door/ window. 2. A usually noisy environment, such as a factory, suddenly becomes quiet due to a breakdown of machines.
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VIVOTEK You can use the Profile window to configure a different Audio detection setting. For example, a place can be noisy in the day time and become very quiet in the night. 1. Click on the Enable this profile checkbox. Once the Audio detection window is opened, the current sound input will be interactively indicated by a fluctuating yellow wave diagram.
VADP requirements. Please contact technical support or the vendor of your 3rd-party module for the parameters contained within. • Users can also run VIVOTEK's VADP packages as a means to access updated functionality instead of replacing the entire firmware. •...
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VIVOTEK To start a module, select the checkcircle in front, and click the Start button. If you should need to remove a module, select the checkcircle in front and then click the Stop button. By then the module status will become OFF, and the X button will appear at the end of the row.
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VIVOTEK On the License page, register and activate the license for using VIVOTEK's VADP modules. You should acquire the license key elsewhere, and manually upload to the network camera. Follow the onscreen instruction on VIVOTEK's website for the registration procedure.
VIVOTEK Recording > Recording settings This section explains how to configure the recording settings for the Network Camera. Recording Settings Insert your SD card and click here to test NOTE: ► Please remember to format your SD card when using it for the first time. Please refer to page 148 for detailed information.
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VIVOTEK If you enable adaptive recording and enable time-shift cache stream on Camera A, only when an event is triggered on Camera A will the server record video streams in the full frame rate; otherwise, it will only request the I frame data during normal monitoring, thus effectively save lots of bandwidth and storage.
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VIVOTEK 2. Destination You can select the SD card or network attached storage (NAS) for recording video files. NAS server Click Add NAS server to open the server setting window and follow the steps below to set up: 1. Fill in the information for your server.
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VIVOTEK If successful, you will receive a test.txt file on the network storage server. 3. Enter a server name. 4. Click Save to complete the settings and click Close to exit the page. ■ Capacity: You can select either the entire storage space available or specify a reserved space. The recording size limit must be larger than the reserved space for cyclic recording.
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VIVOTEK this page. When the system begins recording, it will send the recorded files to a networked storage or SD card. The new recording name will appear on the recording page as shown below. To remove a recording setting from the list, select it and click Delete.
VIVOTEK Local storage > SD card management NOTE: • It is recommended to turn OFF the recording activity before you remove an SD card from the camera. • The lifespan of an SD card is limited. Regular replacement of the SD card can be necessary.
VIVOTEK SD card control ■ Enable cyclic storage: Check this item if you want to enable cyclic recording. When the maximum capacity is reached, the oldest file will be overwritten by the latest one. ■ Enable automatic disk cleanup: Check this item and enter the number of days you wish to retain a file.
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VIVOTEK Search Results The following is an example of search results. There are four columns: Trigger time, Media type, Trigger type, and Locked. Click to sort the search results in either direction. Numbers of entries displayed on one page Click to open a live view ■...
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VIVOTEK ■ Lock/Unlock: Select the checkbox in front of a desired search result, then click this button. The selected items will become Locked, which will not be deleted during cyclic recording. You can click again to unlock the selections. For example:...
VIVOTEK Appendix URL Commands for the Network Camera 1. Overview For some customers who already have their own web site or web control application, the Network Camera/Video Server can be easily integrated through URL syntax. This section specifies the external HTTP-based application programming interface.
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VIVOTEK URL C OMMAND IST FOR Version 3.2d 2020/09/01 www.vivotek.com User's Manual - 153...
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VIVOTEK may make changes to specifications and product descriptions at any time, without notice. The following is trademarks of VIVOTEK INC., and may be used to identify VIVOTEK products only: VIVOTEK. Other product and company names contained herein may be trademarks of their respective owners.
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<boolean> 0 => Custom logo 1 => Default logo logo_link string[128] Hyperlink of the logo http://www.vivot ek.com logo_powerbyvvtk_hidd <boolean> 0 => display the power by vivotek logo 1 => hide the power by vivotek logo User's Manual - 279...
VIVOTEK Technical Specifications Technical Specifications Model SD9362-EH-v2 Compression G.711, G.726 System Information External microphone input Interface External line output Multimedia SoC (System-on-Chip) Network Flash 128MB Users Live viewing for up to 10 clients 512MB 802.1X, ARP, CIFS/SMB, CoS, DDNS, DHCP,...
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VIVOTEK Technical Specifications Microsoft Windows 8/7 Operating System Mac 10.12 (Chrome only) Chrome 58.0 or above Web Browser Internet Explorer 10/11 VLC: 1.1.11 or above Other Players QuickTime: 7 or above Included Accessories Wall mount bracket, I/O combo cable, screws, waterproof connectors, quick...
VIVOTEK Technology License Notice Notices from HEVC Advance: THIS PRODUCT IS SOLD WITH A LIMITED LICENSE AND IS AUTHORIZED TO BE USED ONLY IN CONNECTION WITH HEVC CONTENT THAT MEETS EACH OF THE THREE FOLLOWING QUALIFICATIONS: (1) HEVC CONTENT ONLY FOR PERSONAL USE; (2) HEVC CONTENT THAT IS NOT OFFERED FOR SALE;...
取扱説明書に従って正しい取り扱いをして下さい Liability VIVOTEK Inc. cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice. VIVOTEK Inc. makes no warranty of any kind with regard to the material contained within this document, including, but not limited to, the implied warranties of merchantability and fitness for any particular purpose.