Messages That Appear When An Application Site Cannot Be Used - Ricoh IM C530 Series User Manual

8. Troubleshooting

Messages that Appear When an Application Site Cannot Be Used

Message
"A server error has
occurred."
"Cannot connect to
server which installs
applications. Check
maintenance information
on Information screen or
network settings."
"Could not update the
firmware."
"Failed to download the
application"
"Failed to install the
application because an
error has occurred."
"Could not restore the
firmware because the
required data does not
exist."
"The specified page
cannot be found."
242
Cause
An unexpected error
has occurred on the
server.
Cannot connect to the
installation server.
The firmware from
Application Site has not
been updated.
An error has occurred in
Application Site.
Solution and reference
• See the server maintenance information in
[Information].
• Check whether the network settings
([DNS Configuration], [Control Panel:
Proxy Settings]) are correctly configured.
See "Installing an Application from
Application Site", User Guide (Full
Version).
The firmware cannot be recovered.
See the server maintenance information in
[Information].