Ricoh IM C530 Series User Manual page 228

8. Troubleshooting
Message
"Cannot specify any
more scanning area."
"Communication error
has occurred on the
network."
"Entered User Code is
not registered or you do
not have access
privileges to use the
scanner function, please
contact your
administrator."
"Error has occurred in the
scanner."
226
Cause
The maximum number of
scanning areas that can
be registered exceeds
the maximum number
(100).
A communication error
has occurred on the
network.
The correct user code is
not registered in the
TWAIN drive when
User Code
authentication is
specified on the
machine.
The User Code
registered in the TWAIN
driver is not assigned
with the privileges to use
the scanner function.
The scan condition
specified in the
application exceeds the
range that can be
specified on the
machine.
A malfunction is
occurring in the driver.
A malfunction is
temporarily occurring
on the machine.
Solution and reference
Delete scanning areas that are no longer
necessary.
Check that the settings for the communication
protocol (TCP/IP) are configured correctly on
the computer.
Register the User Code on [Details]
[Authenticate] tab in the TWAIN driver. For the
User Code, consult the user administrator.
Consult the user administrator. The user
administrator can change the access
permissions in the address book.
See "Confirming the Available Functions", User
Guide (Full Version).
Specify the scan condition within the range
that can be specified on the machine.
page 245 "List of Specifications"
• Restart the application, and perform
scanning again.
• Install the TWAIN driver again.
Turn off the power of the machine, wait for 10
seconds or more after confirming that the main
power indicator is turned off, and then turn on
the power.
page 9 "Turning On and Off the Power"