Ricoh IM C530 Series User Manual page 216

8. Troubleshooting
Message
"Memory storage
device not detected.
Insert the device."
"No response from
the server.
Authentication has
failed."
"Output tray has
been changed."
"Paper size and/or
type mismatched or
no ppr. in Bypass
Tray."
214
Cause
An SD card or USB • Use an SD card with a maximum capacity of 32
flash memory
device is not
• An SD card or USB flash memory may not be
recognized
properly.
• Do not use an SD card or USB flash memory that is
• Use media that is formatted for FAT16 or FAT32.
• Try another SD card or USB flash memory.
Turn off the power of the machine, wait for 10 seconds
or more after confirming that the main power indicator
is turned off, and then turn on the power.
In LDAP or Consult the administrator of the authentication server.
Windows
When using the Active Directory of the Windows server
authentication, a
for LDAP authentication (Custom authentication),
timeout error
change [Settings]
occurred while
Administrator]
submitting an
[Administrator Authentication/User Authentication/App
authentication
Auth.]
query to the server.
Server" to [Inactive].
The destination to Specify the correct destination to deliver the output
deliver the output paper.
paper was changed
because of the
paper size limitation
of the output
destination.
The paper size or Specify [Driver/Command] in [Settings]
paper type Paper Settings]
specified in the [Bypass Tray].
printer driver does
not match the paper
settings, in the
machine, for the
bypass tray.
Solution and reference
GB or a USB flash memory that supports USB 2.0.
recognized in some situations such as if the media
is inserted before the application starts. Insert the
SD card or USB flash memory after the application
has started.
not secured or protected by a password.
[System Settings]
[Authentication/Charge]
[LDAP Search] "Follow Referrals on LDAP
[Printer] [Tray Setting Priority]
[Settings for
[Tray/