Messages That Appear On The Computer - Ricoh IM C530 Series User Manual

Messages that Appear on the Computer

Message
"Any of Login User
Name, Login Password
or Driver Encryption Key
is incorrect."
"The authentication
password and/or
authentication algorithm
may be incorrect, or the
machine does not
support the
authentication algorithm.
Please check."
"Authentication
succeeded. However, the
access privileges for
scanner function has
been denied."
"Cannot add any more
scanning mode."
"Cannot connect to the
scanner. Check the
network Access Mask
settings in User Tools."
"Cannot find the scanner.
Check if the scanner
main power is on."
Cause
The login user name or
password entered in
[General User
Authentication] is
incorrect.
The driver encryption
key is not registered
correctly in the TWAIN
driver.
The SNMPv3
authentication
information registered in
Network Connection
Tool does not match the
information of the
machine.
The logged-in user does
not have access
privileges to use the
scanner function.
The maximum number of
scanning modes that
can be registered
exceeds the maximum
number (100).
An access mask is
specified.
The firewall function is
enabled on the
computer.
When a Message Appears While Using the Scanner Function
Solution and reference
Enter the correct login user name and
password in [General User Authentication] that
is displayed after clicking [Scan]. For the login
user name and password, consult the user
administrator.
Register the driver encryption key on [Details]
[Authenticate] tab in the TWAIN driver. For
the driver encryption key, consult the network
administrator.
Consult the network administrator for the
SNMPv3 authentication information, and
change the information registered in Network
Connection Tool.
See "Installing the TWAIN/WIA Driver", User
Guide (Full Version).
Consult the user administrator. The user
administrator can change the access
permissions in the address book.
See "Confirming the Available Functions", User
Guide (Full Version).
Delete scanning modes that are no longer
necessary.
Consult your administrator.
Configure the firewall function of the computer
to allow communication of the application
used, or disable the firewall function.
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