Ricoh IM C530 Series User Manual page 229

Message
"Error has occurred in the
scanner driver."
"Fatal error has occurred
in the scanner."
"Insufficient memory.
Close all other
applications, then restart
scanning."
"Insufficient memory.
Reduce the scanning
area."
"Invalid Winsock version.
Please use version 1.1 or
higher."
Cause
An error is occurring in
the driver or operating
system.
There is a problem with
the network
environment.
An unrecoverable error
is occurring on the
machine.
Other applications are
running on the
computer, and the
amount of free memory
is insufficient.
The memory allocated
for the scanner function
is insufficient.
Winsock is corrupted.
When a Message Appears While Using the Scanner Function
Solution and reference
Restart the computer.
Check that the computer is connected to the
network correctly and in an environment
where the TCP/IP protocol can be used.
Contact your service representative.
• Close applications on the computer.
• If the same message is displayed when
no other applications are running after
starting the computer, uninstall the
TWAIN driver, restart the computer, and
then install the TWAIN driver again.
• Reduce the scan size or resolution. You
may be able to resolve the error also by
reducing the brightness value when
Duotone (black and white) or a high
resolution is specified.
• Specify [No Compression] on [Initial
Settings] [Compression] tab in the
TWAIN driver.
Restore Winsock on the computer.
227