Clean The Printhead - Entrust EM1 User Reference Manual

Clean the Printhead

Clean the printhead in the following situations:
• There are unprinted lines on the finished card. This usually indicates
dirt or contaminants on the printhead.
• The printhead is touched accidentally. Oils from hands can affect
print quality and damage the printhead.
• A ribbon break caused part of the ribbon to stick to the printhead or
printhead cover.
• The printhead has been replaced.
1. Power off the printer.
2. Unlock the printer and open the printer cover.
3. Open and remove a cleaning swab from its package.
4. Lift the printhead protective cover. Use the sides of the cover to
rotate it away from the printhead.
5. Use gentle pressure to move the cleaning swab back and forth along
the full length of the printhead edge until it is completely clean.
6. Close the printer cover.
7. Power on the printer.
8. Print a sample card to verify the quality of printing.
User Reference Guide
User Reference Guide
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