Error Messages - Dell Latitude D531 User Manual

receive pop-up advertisements, or you are having problems connecting to the Internet, your computer might be
infected with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require
an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for
the keyword spyware.

Error Messages

Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 137) as you complete these
checks.
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
If the message is not listed, see the documentation for the operating system or the program that was
running when the message appeared.
A U X I L I A R Y D E V I C E F A I L U R E
cable connection. Enable the Pointing Device option in the system setup program. If the problem persists, contact
Dell (see "Contacting Dell" on page 137).
A D C O M M A N D O R F I L E N A M E
B
place, and used the correct pathname.
A C H E D I S A B L E D D U E T O F A I L U R E
C
(
see "Contacting Dell" on page 137
C D D R I V E C O N T R O L L E R F A I L U R E
Support Utility" on page 80).
D A T A E R R O R — The hard drive cannot read the data (see "Dell Support Utility" on page 80).
E C R E A S I N G A V A I L A B L E M E M O R Y
D
the memory modules and, if necessary, replace them (see "Memory" on page 114).
D I S K C : F A I L E D I N I T I A L I Z A T I O N
Diagnostics (see "Dell Diagnostics" on page 77).
D R I V E N O T R E A D Y — The operation requires a hard drive in the bay before it can continue. Install a hard drive in
the hard drive bay (see "Hard Drive" on page 111).
E R R O R R E A D I N G P C M C I A
PC Card (see "Installing a PC Card or an ExpressCard" on page 67).
E X T E N D E D M E M O R Y S I Z E H A S C H A N G E D
memory installed in the computer. Restart the computer. If the error appears again, contact Dell (see "Contacting
Dell" on page 137).
T H E F I L E B E I N G C O P I E D I S T O O L A R G E F O R T H E D E S T I N A T I O N D R I V E
large to fit on the disk, or the disk is too full. Try copying the file to a different disk or use a larger capacity disk.
A F I L E N A M E C A N N O T C O N T A I N A N Y O F T H E F O L L O W I N G C H A R A C T E R S
characters in filenames.
G A T E A 2 0 F A I L U R E — A memory module may be loose. Reinstall the memory modules and, if necessary, replace
them (see "Memory" on page 114).
G E N E R A L F A I L U R E — The operating system is unable to carry out the command. The message is usually followed by
84
Troubleshooting
— The touch pad or external mouse may be faulty. For an external mouse, check the
— Ensure that you have spelled the command correctly, put spaces in the proper
— The primary cache internal to the microprocessor has failed. Contact Dell
).
— The CD drive does not respond to commands from the computer (see "Dell
— One or more memory modules may be faulty or improperly seated. Reinstall
— The hard drive failed initialization. Run the hard drive tests in the Dell
C A R D — The computer cannot identify the PC Card. Reinsert the card or try another
— The amount of memory recorded in NVRAM does not match the
— The file that you are trying to copy is too
: \ / : * ? " < > | — Do not use these