Dell Latitude D530 User Manual
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Dell Latitude D530 User Manual

Dell Latitude D530 User Manual

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See also: Service Manual , Quick Reference Manual
Dell™ Latitude™ D530 User's Guide
Model PP17L
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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  • Page 1 Dell™ Latitude™ D530 User’s Guide Model PP17L w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
  • Page 2 Trademarks used in this text: Dell, the DELL logo, Latitude, ExpressCharge, Dell TravelLite, and Undock & Go are trademarks of Dell Inc.; Core is a trademark and Intel and Celeron are registered trademarks of Intel Corporation; Microsoft, Windows, Outlook, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries;...

  • Page 3: Table Of Contents

    Using a Battery Battery Performance Checking the Battery Charge Dell™ QuickSet Battery Meter Microsoft ....... .
  • Page 4 Charge Gauge Low-Battery Warning Conserving Battery Power Power Management Modes Standby and Sleep Mode Hibernate Mode Configuring Power Management Settings Accessing Power Options Properties Charging the Battery Replacing the Battery Storing a Battery Using the Keyboard Numeric Keypad Key Combinations System Functions Battery CD or DVD Tray...
  • Page 5 Using the Display Adjusting Brightness Using a Projector Making Images and Text Look Bigger or Sharper ® Microsoft Windows Vista™ Using Both a Monitor and Your Computer Display ® Microsoft Windows Vista™ Using a Monitor as Your Primary Display ® Microsoft Windows Vista™...
  • Page 6 Broadband Modem Connecting to a WLAN Mobile Broadband/Wireless Wide Area Network (WWAN) 85 What You Need to Establish a Mobile Broadband Network Connection Checking Your Dell Mobile Broadband Card Connecting to a Mobile Broadband Network Microsoft Using Cards Card Types...
  • Page 7 Removing a Card or Blank 10 Securing Your Computer Security Cable Lock ......Passwords About Passwords Using a Primary (or System) Password Using an Administrator Password Using a Hard Drive Password Trusted Platform Module (TPM)
  • Page 8 12 Troubleshooting Dell Technical Update Service Dell Diagnostics When to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard Drive 103 Starting the Dell Diagnostics From the Optional Drivers and Utilities Media Dell Diagnostics Main Menu Dell Support Utility...
  • Page 9 Windows XP and Microsoft Windows Vista™ Operating Systems Restoring Your Operating System Using Microsoft Windows System Restore Using Dell™ PC Restore and Dell Factory Image Restore 134 Using the Operating System Media 15 Dell™ QuickSet 16 Traveling With Your Computer Identifying Your Computer .
  • Page 10 Travel Tips 17 Getting Help Obtaining Assistance Problems With Your Order Product Information Returning Items for Warranty Repair or Credit Before You Call Contacting Dell 18 Specifications 19 Appendix FCC Notice (U.S. Only) Macrovision Product Notice Glossary 161 Contents ....
  • Page 11 Contents...
  • Page 12 Contents...

  • Page 13: Finding Information

    You can use the Drivers and Utilities media to reinstall drivers (see "Reinstalling Drivers and Utilities" on page 128) or to run the Dell Diagnostics (see "Dell Diagnostics" on page 103). Readme files may be included on your...
  • Page 14 What Are You Looking For? • How to set up my computer • Basic troubleshooting information • How to run the Dell Diagnostics • Warranty information • Terms and Conditions (U.S. only) • Safety instructions • Regulatory information • Ergonomics information •...
  • Page 15 Service Code. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct your call when contacting support. • Use the product key on the license label if you need to reinstall your operating system.
  • Page 16 • Service and support — Service call status and support history, service contract, and online discussions with technical support • Dell Technical Update Service — Proactive e-mail notification of software and hardware updates for your computer • Reference — Computer documentation,...
  • Page 17 • How to transfer files and settings from another computer Find It Here Dell Support Utility The Dell Support Utility is an automated upgrade and notification system installed on your computer. This support provides real-time health scans of your computing environment, software updates, and relevant self-support information.
  • Page 18 Click the topic that describes your problem. Follow the instructions on the screen. Dell QuickSet Help To view Dell QuickSet Help, right-click the QuickSet icon in the Microsoft Windows taskbar, and select Help. The taskbar is located in the lower-right corner of your screen.
  • Page 19 What Are You Looking For? Find It Here The operating system is already installed on your computer. To reinstall your operating system, use the Operating System media (see "Restoring Your Operating System" on page 131). After you reinstall your operating system, use the Drivers and Utilities media to reinstall drivers for the devices that came with your computer.
  • Page 20 Finding Information...

  • Page 21: About Your Computer

    About Your Computer Front View About Your Computer...
  • Page 22 display keyboard display latch touch pad buttons power button D I S P L A Y — For more information about your display, see "Using the Display" on page 53. D E V I C E S T A T U S L I G H T S Turns on when you turn on the computer and blinks when the computer is in a power management mode.
  • Page 23 – Solid green: The battery is charging. – Flashing green: The battery is almost fully charged. – Off: The battery is adequately charged (or external power is not available to charge the battery). If the computer is running on a battery, the –...
  • Page 24 K E Y B O A R D S T A T U S L I G H T S The green lights located above the keyboard indicate the following: Turns on when the numeric keypad is enabled. Turns on when wireless devices are enabled. Turns on when the uppercase letter function is enabled.

  • Page 25: Left Side View

    Turns on when Bluetooth enabled. To enable or disable Bluetooth wireless technology or other wireless devices, press NOTE: feature on your computer, so the Bluetooth wireless technology is installed on your computer. For more information, see the documentation that came with your Bluetooth wireless technology.
  • Page 26 to the computer (see "Security Cable Lock" on page 93). O N N E C T O R IEEE 1394 C transfer rates, such as some digital video cameras. A R D X P R E S S A R D S L O T P C C network adapter, or an ExpressCard (with a PCMCIA adapter).

  • Page 27: Right Side View

    — You can install devices such as an optical drive, second battery, or a M E D I A B A Y Dell TravelLite™ module in the media bay. D E V I C E L A T C H R E L E A S E —...
  • Page 28 USB connectors (2) network connector (RJ-45) serial connector AC adapter connector C O N N E C T O R S U S B M O D E M C O N N E C T O R (RJ-11) N E T W O R K C O N N E C T O R (RJ-45) NOTICE: The network connector is slightly larger than the modem connector.
  • Page 29 V I D E O O U T C O N N E C T O R Connects your computer to a TV. For more information, see "Connecting Your Computer to a TV or Audio Device" on page 62. S E R I A L C O N N E C T O R Connects serial devices, such as a mouse or handheld device.
  • Page 30 The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned either on or off. CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage.

  • Page 31: Bottom View

    Bottom View memory module/modem/WLAN Mini-Card/coin-cell battery cover battery charge gauge/health gauge docking-device connector hard drive M E M O R Y M O D U L E M O D E M Covers the compartment that contains one memory module, the modem, the WLAN Mini-Card, and the coin-cell battery.
  • Page 32 (see "Using a Battery" on page 39). D O C K I N G D E V I C E C O N N E C T O R See the Dell documentation that came with your docking device for more information. NOTICE: Your computer features Undock &...

  • Page 33: Setting Up Your Computer

    Setting Up Your Computer Transferring Information to a New Computer You can use your operating system wizards to help you transfer files and other data from one computer to another—for example, from an old computer to a new computer. For instructions, see the following section that corresponds to the operating system that your computer is running.
  • Page 34 For transferring information to a new computer, you must run the Files and Settings Transfer Wizard. You can use the optional Operating System media for this process or you can create a wizard disk with the Files and Settings Transfer Wizard. Running the Files and Settings Transfer Wizard With the Operating System Media NOTE: This procedure requires the Operating System media.
  • Page 35 1 On the Now go to your old computer screen on the new computer, click Next. 2 On the Where are the files and settings? screen, select the method you chose for transferring your settings and files and click Next. The wizard reads the collected files and settings and applies them to your new computer.

  • Page 36: Microsoft Windows Vista

    #154781 (What Are The Different Methods To Transfer Files From My Old Computer To My New Dell™ Computer Using the Microsoft Operating System?). NOTE: Access to the Dell™ Knowledge Base document may not be available in certain countries. Microsoft Windows Vista™ 1 Click the Windows Vista Start button and settings→...

  • Page 37: Turning Off Your Computer

    Follow the instructions provided on the screen by the Windows Easy Transfer wizard. Turning Off Your Computer NOTICE: To avoid losing data, save and close all open files and exit all open programs before you turn off your computer. 1 Shut down the operating system: Save and close all open files and exit all open programs.
  • Page 38 Setting Up Your Computer...

  • Page 39: Using A Battery

    Using a Battery Battery Performance NOTE: For information about the Dell warranty for your computer, see the Product Information Guide or separate paper warranty document that shipped with your computer. For optimal computer performance and to help preserve BIOS settings, operate your Dell™...

  • Page 40: Checking The Battery Charge

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use a battery from other computers with your computer.

  • Page 41: Microsoft ® Windows ® Power Meter

    You can check battery health in one of two ways: by using the charge gauge on the battery as described below and by using the Battery Meter in Dell QuickSet. For information about QuickSet, right-click the icon in the taskbar, and click Help.

  • Page 42: Low-Battery Warning

    Low-Battery Warning NOTICE: To avoid losing or corrupting data, save your work immediately after a low-battery warning. Then connect the computer to an electrical outlet, or install a second battery in the media bay. If the battery runs completely out of power, hibernate mode begins automatically.

  • Page 43: Power Management Modes

    Power Management Modes Standby and Sleep Mode Standby mode (sleep mode in Microsoft Windows Vista™) conserves power by turning off the display and the hard drive after a predetermined period of inactivity (a time-out). When the computer exits standby or sleep mode, it returns to the same operating state it was in before entering standby or sleep mode.

  • Page 44: Configuring Power Management Settings

    To manually enter hibernate mode in Windows XP , click the Start button, click Turn off computer, press and hold <Shift>, and then click Hibernate. To manually enter hibernate mode in Windows Vista, click the Windows Vista Start button Depending on how you set the power management options in the Power Options Properties window or the QuickSet Power Management Wizard, you may also use one of the following methods to enter hibernate mode: •...

  • Page 45: Charging The Battery

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell™ computer. Do not use a battery from other computers with your computer.

  • Page 46: Storing A Battery

    1 If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions. 2 Ensure that the computer is turned off. 3 Slide the battery-bay latch release on the bottom of the computer, and then remove the battery from the bay.

  • Page 47: Using The Keyboard

    Using the Keyboard Numeric Keypad numeric keypad The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys. To type a number or symbol, hold down <Fn>...

  • Page 48: Key Combinations

    Opens the Task Manager window. Displays the Dell™ QuickSet Battery Meter (see "Dell™ QuickSet" on page 139). Ejects the tray out of the drive (if Dell QuickSet is installed; see "Dell™ QuickSet" on page 139). Switches the video image to the next display option.

  • Page 49: Power Management

    Advanced tab in the Power Options Properties window. Puts the computer into hibernate mode. Dell QuickSet is required. Increases the volume of the integrated speakers and external speakers, if attached. Decreases the volume of the integrated speakers and external speakers, if attached.

  • Page 50: Microsoft® Windows Vista® Logo Key Functions

    ® Microsoft Windows Vista Windows logo key and <TAB> Ctrl+Windows logo key and <TAB> Windows logo key and <SPACEBAR> Windows logo key and <g> Windows logo key and <u> Windows logo key and <x> Windows logo key and any number key Windows logo key and <m>...

  • Page 51: Touch Pad

    To adjust keyboard operation, such as the character repeat rate, open the Control Panel, click Printers and Other Hardware, and click Keyboard. For information about the Control Panel, see Windows Help and Support. To access Help and Support, see "Windows Help and Support" on page 18. Touch Pad The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display.

  • Page 52: Customizing The Touch Pad

    • To select and move (or drag) an object, position the cursor on the object and tap twice on the touch pad. On the second tap, leave your finger on the touch pad and move the selected object by sliding your finger over the surface.

  • Page 53: Using The Display

    Using the Display Adjusting Brightness When a Dell™ computer is running on battery power, you can conserve power by setting the display brightness to the lowest comfortable setting by pressing <Fn> and the up- or down-arrow key on the keyboard.

  • Page 54: Microsoft Windows Xp

    NOTE: Use only the Dell-installed video drivers, which are designed to offer the best performance with your Dell-installed operating system. If you choose a resolution or color palette that is higher than the display supports, the settings adjust automatically to the closest supported values.

  • Page 55: Using Both A Monitor And Your Computer Display

    the desktop may no longer be visible. To view the parts of the video image that are not visible, you can use the touch pad or track stick to pan (or move) the image up, down, left, and right. NOTICE: You can damage an external monitor by using an unsupported refresh rate.

  • Page 56: Windows Vista

    10 If prompted, click Yes to keep the settings. 11 Click OK to close the Display Properties window. To disable dual independent display mode: 1 Click the Settings tab in the Display Properties window. 2 Click the monitor 2 icon, uncheck the Extend my Windows desktop onto this monitor option, and then click Apply.

  • Page 57: Windows Vista

    See the documentation that came with your video card for additional information. Windows Vista™ 1 Click the Windows Vista Start button 2 Under Appearance and Personalization, click Adjust screen resolution. 3 In the Display Settings window, click the monitor 2 icon, click the This is my main monitor check box, and then click Apply.
  • Page 58 Using the Display...

  • Page 59: Using Multimedia

    Using Multimedia Playing CDs or DVDs NOTICE: Do not press down on the CD/DVD tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer while playing CDs or DVDs. 1 Press the eject button on the front of the drive.
  • Page 60 NOTE: If you use a module that shipped with another computer, you need to install the drivers and software necessary to play DVDs or write data. For more information, see the Drivers and Utilities media (the Drivers and Utilities media is optional and may not be available for your computer or in certain countries).

  • Page 61: For More Information On Playing Cds Or Dvds, Click Help On The Cd Or Dvd Player (If Available)

    For more information on playing CDs or DVDs, click Help on the CD or DVD player (if available). Adjusting the Volume NOTE: When the speakers are muted, you do not hear the CD or DVD playing. 1 Open the Volume Control window. 2 Click and drag the bar in the Volume Control column and slide it up or down to increase or decrease the volume.

  • Page 62: Adjusting The Picture

    Video and audio cables for connecting your computer to a TV or other audio device may not be included with your computer. Cables and TV/digital audio adapter cables are available for purchase from Dell. Using Multimedia click Control Panel, and then...
  • Page 63 Your computer has an S-video TV-out connector that, together with a standard S-video cable, a composite video adapter cable, or a component video adapter cable (available from Dell), enable you to connect the computer to a TV. Your TV has either an S-video input connector, a composite video-input connector, or a component video-input connector.
  • Page 64 S-video TV-out connector S/PDIF digital audio connector Pb (blue) component video- output connector If you want to connect your computer to a TV or audio device, it is recommended that you connect video and audio cables to your computer in one of the following combinations.

  • Page 65: S-Video And Standard Audio

    S-Video and Standard Audio audio connector standard S-video cable 1 Turn off the computer and the TV and/or audio device that you want to connect. NOTE: If your TV or audio device supports S-video but not S/PDIF digital audio, you can connect an S-video cable directly to the S-video TV-out connector on the computer (without the TV/digital audio adapter cable).

  • Page 66: S-Video And S/Pdif Digital Audio

    4 Plug the single-connector end of the audio cable into the headphone connector on your computer. 5 Plug the two RCA connectors on the other end of the audio cable into the audio input connectors on your TV or other audio device. 6 Turn on the TV and any audio device that you connected (if applicable), and then turn on the computer.
  • Page 67 composite video adapter S/PDIF digital audio cable 1 Turn off the computer and the TV and/or the audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV-out connector on your computer. 3 Plug one end of the S-video cable into the S-video output connector on the composite video adapter.

  • Page 68: Composite Video And Standard Audio

    composite video adapter 6 Plug the other end of the S/PDIF digital audio cable into the audio input connector on your TV or audio device. 7 Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer. 8 See "Enabling the Display Settings for a TV"...
  • Page 69 composite video adapter standard audio cable 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV-out connector on your computer. 3 Plug one end of the composite video cable into the composite video- output connector on the composite video adapter.

  • Page 70: Composite Video And S/Pdif Digital Audio

    5 Plug the single-connector end of the audio cable into the headphone connector on the computer. 6 Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on your TV or other audio device. 7 Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer.
  • Page 71 composite video adapter standard audio cable 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV-out connector on the computer. 3 Plug one end of the composite video cable into the composite video-input connector on the composite video adapter.

  • Page 72: Component Video And Standard Audio

    composite video adapter 6 Plug the other end of the digital audio cable into the S/PDIF input connector on your TV or other audio device. 7 Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer. 8 See "Enabling the Display Settings for a TV"...
  • Page 73 component video adapter standard audio cable 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the component video adapter to the S-video TV-out connector on your computer. 3 Plug all three ends of the component video cable into the component video-output connectors on the component video adapter.

  • Page 74: Component Video And S/Pdif Digital Audio

    component video adapter 4 Plug all three connectors from the other end of the component video cable into the component video-input connectors on the TV. Make sure that the red, green, and blue colors of the cable match the colors of the TV input connectors.
  • Page 75 component video adapter standard audio cable 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the component video adapter to the S-video TV-out connector on the computer. 3 Plug all three ends of the component video cable into the component video-output connectors on the component video adapter.
  • Page 76 component video adapter component video cable 4 Plug all three connectors from the other end of the component video cable into the component video-input connectors on the TV. Make sure that the red, green, and blue colors of the cable match the colors of the TV input connectors.

  • Page 77: Setting Up The Cyberlink (Cl) Headphones

    4 Click the DVD option. 5 Click the DVD Audio Setting icon. 6 Click the arrows beside the Speaker Configuration setting to scroll through the options, and select the SPDIF option. 7 Click the Back button once, and then click the Back button again to return to the main menu screen.

  • Page 78: Enabling The Display Settings For A Tv

    9 Click the Back button once, and then click the Back button again to return to the main menu screen. Enabling the Display Settings for a TV NOTE: To ensure that the display options appear correctly, connect the TV to the computer before you enable the display settings.

  • Page 79: Setting Up And Using Networks

    Setting Up and Using Networks Setting up a computer network provides connectivity between your computer and the Internet, another computer, or a network. For example, with a network set up in a home or small office you can print to a shared printer, access drives and files on another computer, browse other networks, or access the Internet.

  • Page 80: Setting Up A Network In The Microsoft® Windows® Xp Operating System

    Setting Up a Network in the Microsoft® Windows® XP Operating System 1 Click Start→ All Programs→ Accessories→ Communications→ Network Setup Wizard→ Next→ Checklist for creating a network. NOTE: Selecting the connection method labeled This computer connects directly to the Internet enables the integrated firewall provided with Windows XP Service Pack 2 (SP2).

  • Page 81: Checking Your Wireless Network Card

    • A wireless network card for each computer that you want to connect to your WLAN • A network cable with a network (RJ-45) connector Checking Your Wireless Network Card Depending on what you selected when you purchased your computer, the computer has a variety of configurations.

  • Page 82: Setting Up A New Wlan Using A Wireless Router And A Broadband Modem

    Setting Up a New WLAN Using a Wireless Router and a Broadband Modem 1 Contact your Internet service provider (ISP) to obtain specific information about the connection requirements for your broadband modem. 2 Ensure that you have wired Internet access through your broadband modem before you attempt to set up a wireless Internet connection (see "Connecting a Network or Broadband Modem Cable"...

  • Page 83: Connecting To A Wlan

    If the software is removed or corrupted, follow the instructions in the user documentation for your wireless network card. Verify the type of wireless network card installed in your computer and then search for that name on the Dell™ Support website at support.dell.com. For information on the type of wireless network card that is installed in your computer, see "Checking Your Wireless Network Card"...
  • Page 84 • The Windows XP or Windows Vista operating system To determine which wireless configuration utility is managing your wireless network card in Windows XP: 1 Click Start→ Settings→ Control Panel→ Network Connections. 2 Right-click the Wireless Network Connection icon, and then click View Available Wireless Networks.

  • Page 85: Mobile Broadband/Wireless Wide Area Network (Wwan)

    NOTE: If you select a secure network, you must enter a WEP or WPA key when prompted. Network security settings are unique to your network. Dell cannot provide this information. NOTE: Your computer can take up to 1 minute to connect to the network.

  • Page 86: What You Need To Establish A Mobile Broadband Network Connection

    CD that accompanied your card if purchased separately from your computer) If the utility is corrupted or deleted from your computer, see the Dell Mobile Broadband Card Utility user’s guide for instructions. The user’s guide is available through Windows Help and Support (see "Windows Help and Support"...

  • Page 87: Connecting To A Mobile Broadband Network

    Dell Mobile Broadband Card Utility, see the user's guide available through Windows Help and Support (see "Windows Help and Support" on page 18). The user's guide is also available on the Dell Support website at support.dell.com and on the CD included with your Mobile Broadband card if you purchased the card separately from your computer.
  • Page 88 When Windows Firewall is enabled for a network connection, the firewall icon appears with a red background in the Network Connections section of the Control Panel. NOTE: Enabling Windows Firewall does not reduce the need for virus-checking software. For more information, click Start→ Control Panel→ Security→ Windows Firewall, or see "Windows Help and Support"...

  • Page 89: Using Cards

    Using Cards Card Types See "Specifications" on page 151 for information on supported PC Cards. 54-mm ExpressCard (not supported by your computer) PC Card (supported by your computer) NOTE: A PC Card is not a bootable device. The PC Card slot has one connector that supports a single Type I or Type II card.

  • Page 90: Card Blanks

    Card Blanks Your computer shipped with a plastic blank installed in the card slot. Blanks protect unused slots from dust and other particles. Save the blank for use when no card is installed in the slot; blanks from other computers may not fit your computer.
  • Page 91 If you encounter too much resistance, do not force the card. Check the card orientation and try again. The computer recognizes most PC Cards and automatically loads the appropriate device driver. If the configuration program tells you to load the manufacturer's drivers, use the floppy disk or CD that came with the PC Card.

  • Page 92: Removing A Card Or Blank

    2 Slide the adapter into the card slot until the adapter is completely seated in its connector. If you encounter too much resistance, do not force the adapter. Check the ExpressCard and adapter orientation and try again. The computer recognizes most cards and automatically loads the appropriate device driver.

  • Page 93: Securing Your Computer

    Your computer does not ship with a security cable lock. A security cable lock is a commercially available antitheft device. To use the lock, attach it to the security cable slot on your Dell™ computer. For more information, see the instructions included with the device.

  • Page 94: Using A Primary (Or System) Password

    • Ensure that people are not watching you when you type your password(s). If you forget any of your passwords, contact Dell (see "Contacting Dell" on page 149). For your protection, Dell technical support staff will ask you for proof of your identity to ensure that only an authorized person can use the computer.

  • Page 95: Using An Administrator Password

    If you forget the primary password and do not have an administrator password assigned, or if you have both a primary and an administrator password assigned but forget them both, contact your system administrator or contact Dell (see "Contacting Dell" on page 149). Securing Your Computer...

  • Page 96: Using A Hard Drive Password

    Using a Hard Drive Password The hard drive password helps protect the data on your hard drive from unauthorized access. You can also assign a password for an external hard drive (if one is being used) that can be the same as or different from the password for the primary hard drive.

  • Page 97: Enabling The Tpm Feature

    To secure your TPM data and encryption keys, follow the backup procedures documented in the Broadcom Secure Foundation Getting Started Guide. In the event of these backups being incomplete, lost, or damaged, Dell will be unable to assist in the recovery of encrypted data.

  • Page 98: Activating The Security Management Software

    Computer tracking software may enable you to locate your computer if it is lost or stolen. The software is optional and may be purchased when you order your Dell™ computer, or you can contact your Dell sales representative for information about this security feature.

  • Page 99: If Your Computer Is Lost Or Stolen

    Dell for technical assistance and gives your Service Tag, the computer is identified automatically as missing or stolen. The representative will attempt to get the phone number and address of the caller. Dell will then contact the law enforcement agency to which you reported the missing computer.
  • Page 100 Securing Your Computer...

  • Page 101: Cleaning Your Computer

    3 Remove any installed batteries (see the Service Manual for your system on support.dell.com). 4 Moisten a soft, lint-free cloth with water, and wipe it gently across the surface of the touch pad. Do not allow water from the cloth to seep between the touch pad and the surrounding palm rest.

  • Page 102: Floppy Drive

    Floppy Drive NOTICE: Do not attempt to clean drive heads with a swab. You might accidentally misalign the heads which prevents the drive from operating. Clean your floppy drive using a commercially available cleaning kit. These kits contain pretreated floppy disks to remove contaminants that accumulate during normal operation.

  • Page 103: Troubleshooting

    NOTE: The Drivers and Utilities media is optional and may not ship with your computer. Start the Dell Diagnostics from either your hard drive or from the optional Drivers and Utilities media. Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

  • Page 104: Starting The Dell Diagnostics From The Optional Drivers And Utilities Media

    NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the optional Drivers and Utilities CD. The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, hard drive, and display.

  • Page 105: Dell Diagnostics Main Menu

    4 Select the Boot from CD-ROM option from the menu that appears and press <Enter>. 5 Type 1 to start the menu and press <Enter> to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.
  • Page 106 The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag. 3 If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.

  • Page 107: Dell Support Utility

    2 Ensure that the Show icon on the taskbar option is checked. NOTE: If the Dell Support Utility is not available from the Start menu, go to support.dell.com and download the software. The Dell Support Utility is customized for your computing environment.

  • Page 108: Double-Clicking The Dell Support Icon

    If an error message occurs in a program, see the program’s documentation. NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. Drive Problems...
  • Page 109 ® ® Windows XP and Microsoft Windows Vista™ — See "Dell Diagnostics" on page 103. — — See "Sound and Speaker Problems" on — The optical drive must receive a steady stream of data I N D O W S B E F O R E W R I T I N G T O A D I S C —...

  • Page 110: E-Mail, Modem, And Internet Problems

    Windows Vista: Start Click and click Computer. Right-click Local Disk C:. Click Properties→ Tools→ Check Now. The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action.

  • Page 111: Error Messages

    → Click Start All Programs Follow the instructions on the screen to identify and resolve modem problems. Modem Helper is not available on certain computers. Windows Vista: → Start Click All Programs Follow the instructions on the screen to identify and resolve modem problems. Modem diagnostics are not available on all computers.

  • Page 112: Ieee 1394 Device Problems

    L O S E S O M E P R O G R A M S A N D T R Y — Contact Dell (see "Contacting Dell" on D E V I C E I S P R O P E R L Y I N S E R T E D I N T O...

  • Page 113: Lockups And Software Problems

    F Y O U H A V E P R O B L E M S W I T H A "Contacting Dell" on page 149). F Y O U H A V E P R O B L E M S W I T H A N Contact the IEEE 1394 device manufacturer.

  • Page 114: Your Computer

    A program is designed for an earlier Windows operating system U N T H E R O G R A M O M P A T I B I L I T Y Windows XP: The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-XP operating system environments.

  • Page 115: Memory Problems

    • Run the Dell Diagnostics (see "Dell Diagnostics" on page 103). F Y O U E X P E R I E N C E O T H E R M E M O R Y P R O B L E M S •...

  • Page 116: Power Problems

    F T H E P O W E R L I G H T I S S T E A D Y A M B E R incorrectly installed. • Remove and then reinstall all memory modules (see the Service Manual for your system on support.dell.com). Troubleshooting — Contact your network administrator or the R O U B L E S H O O T E R —...

  • Page 117: Printer Problems

    • Remove and then reinstall any expansion cards, including graphics cards (see the Service Manual for your system on support.dell.com). L I M I N A T E I N T E R F E R E N C E •...

  • Page 118: Scanner Problems

    I N F O R M A T I O N O N R E I N S T A L L I N G T H E P R I N T E R D R I V E R CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

  • Page 119: Touch Pad Or Mouse Problems

    the sound is not muted. I S C O N N E C T H E A D P H O N E S F R O M T H E H E A D P H O N E C O N N E C T O R speakers is automatically disabled when headphones are connected to the computer’s front-panel headphone connector.

  • Page 120: Video And Display Problems

    E S T T H E M O U S E C O N T R O L L E R pointer movement) and the operation of the touch pad or mouse buttons, run the Mouse test in the Pointing Devices test group in the Dell Diagnostics (see "Dell Diagnostics" on page 103).

  • Page 121: If The Display Is Difficult To Read

    If the external monitor works, the computer display or video controller may be defective. Contact Dell (see "Contacting Dell" on page 149). — Press <Fn> and the up- or down-arrow key. — Turn off nearby fans, fluorescent lights, —...
  • Page 122 Troubleshooting...

  • Page 123: System Setup Program

    • System security and hard-drive password settings NOTE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the system setup settings. Certain changes might make your computer work incorrectly.

  • Page 124: Viewing The System Setup Screens

    Viewing the System Setup Screens 1 Turn on (or restart) your computer. 2 When the DELL™ logo appears, press <F2> immediately. If you wait too long and the Microsoft you see the Windows desktop. Then shut down your computer and try again.
  • Page 125 Performing a One-Time Boot You can set a one-time-only boot sequence without entering the system setup program. (You can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive.) 1 Shut down the computer through the Start menu.

  • Page 126: Changing Com Ports

    The next time you reboot the computer, the previous boot order is restored. Changing COM Ports Serial Port allows you to map the serial port COM address or disable the serial port and its address, which frees computer resources for another device to use. Enabling the Infrared Sensor 1 Press <Alt><p>...

  • Page 127: Reinstalling Software

    A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes. Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed. NOTICE: The Drivers and Utilities media may contain drivers for operating systems that are not on your computer.

  • Page 128: Reinstalling Drivers And Utilities

    Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows Device Driver Rollback...
  • Page 129 4 Click the Drivers tab→ Roll Back Driver. If Device Driver Rollback does not resolve the problem, then use System Restore (see "Restoring Your Operating System" on page 131) to return your computer to the operating state that existed before you installed the new driver.
  • Page 130 following subsections, or click Extract, follow the extracting instructions, and then read the readme file. If instructed to navigate to the driver files, click the CD/DVD directory on the driver information window to display the files associated with that driver. Manually Reinstalling Drivers NOTE: If you are reinstalling an infrared sensor driver, you must first enable the...

  • Page 131: Troubleshooting Software And Hardware Problems In The Microsoft

    5 Click the Driver tab→ Update Driver→ Browse my computer for driver software. 6 Click Browse and browse to the location to which you previously copied the driver files. 7 When the name of the appropriate driver appears, click the name of the driver→...

  • Page 132: Using Microsoft Windows System Restore

    NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. Starting System Restore Windows XP:...
  • Page 133 2 Click either Restore my computer to an earlier time or Create a restore point. 3 Click Next and follow the remaining on-screen prompts. Windows Vista: 1 Click Start 2 In the Start Search box, type System Restore and press <Enter>. NOTE: The User Account Control window may appear.

  • Page 134: Using Dell™ Pc Restore And Dell Factory Image Restore

    If possible, back up the data before using these options. Use PC Restore or Dell Factory Image Restore only if System Restore did not resolve your operating system problem.
  • Page 135 NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your computer. After you have removed Dell PC Restore, you will not be able to use it to restore your computer operating system. Dell PC Restore enables you to restore your hard drive to the operating state it was in when you purchased your computer.
  • Page 136 7 Click Finish to close the PC Restore Removal window and restart the computer. Windows Vista: Dell Factory Image Restore 1 Turn on the computer. When the Dell logo appears, press <F8> several times to access the Vista Advanced Boot Options Window. 2 Select Repair Your Computer.

  • Page 137: Using The Operating System Media

    The Operating System media provides options for reinstalling Windows XP. The options can overwrite files and possibly affect programs that are installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so.
  • Page 138 NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft computer and try again. NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program.

  • Page 139: Dell™ Quickset

    • Power management • Display • System information Depending on what you want to do in Dell™ QuickSet, you can start it by either clicking, double-clicking, or right-clicking the QuickSet icon in the ® ® Microsoft Windows corner of your screen.
  • Page 140 Dell™ QuickSet...

  • Page 141: Traveling With Your Computer

    Remove any extraneous items, such as paper clips, pens, and paper, from the keyboard and palm rest and close the display. • Use the optional Dell™ carrying case to pack the computer and its accessories together safely. • Avoid packing the computer with items such as shaving cream, colognes, perfumes, or food.

  • Page 142: Travel Tips

    NOTICE: If the computer has been exposed to extreme temperatures, allow it to acclimate to room temperature for 1 hour before turning it on. • Protect the computer, the batteries, and the hard drive from hazards such as extreme temperatures and overexposure to sunlight, dirt, dust, or liquids.

  • Page 143: Getting Help

    1 See "Troubleshooting" on page 103 for information and procedures that pertain to the problem your computer is experiencing. 2 See "Dell Diagnostics" on page 103 for procedures on how to run Dell Diagnostics. 3 Fill out the "Diagnostics Checklist" on page 148.

  • Page 144: Technical Support And Customer Service

    Dell's support service is available to answer your questions about Dell™ hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers. To contact Dell's support service, see "Before You Call" on page 146, and then see the contact information for your region or go to support.dell.com. DellConnect...

  • Page 145: Autotech Service

    "Contacting Dell" on page 149. Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order.

  • Page 146: Product Information

    If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see "Contacting Dell"...
  • Page 147 Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 148). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself.
  • Page 148 Address: Phone number: Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No...

  • Page 149: Contacting Dell

    NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.
  • Page 150 Getting Help...

  • Page 151: Specifications

    Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start→ Help and Support and select the option to view information about your computer. Processor Processor type L1 cache L2 cache External bus frequency System Information System chipset Data bus width...
  • Page 152 PC Card (continued) Cards supported PC Card connector size Data width (maximum) Memory Memory module connector Memory module capacities Memory type Minimum memory Maximum memory Ports and Connectors Serial Video Audio S-video TV-out Infrared sensor Modem IEEE 1394a Mini-Card Specifications 3.3 V and 5 V PC Cards 1.5 V ExpressCards (with adapter) 68 pins...
  • Page 153 PCI Express up to 358 MB (shared with the system memory) LVDS NTSC or PAL in S-video and composite modes (through Dell™ D/Port advanced port replicator only) High Definition Audio (HDA) SigmaTel STAC9205, 5V 20-bit (stereo digital-to-analog), 18-bit (stereo analog-to-digital)
  • Page 154 Audio (continued) External Speaker Internal speaker amplifier Volume controls Display Type (active-matrix TFT) Dimensions: Height Width Diagonal Operating angle Viewing angles: XGA horizontal XGA vertical SXGA+ horizontal SXGA+ vertical Pixel pitch: SXGA+ Power consumption (panel with backlight) (typical): SXGA+ Controls Specifications microphone mini-connector, stereo headphones/speakers mini-connector...
  • Page 155 Keyboard Number of keys Key travel Key spacing Layout Touch Pad X/Y position resolution (graphics table mode) Size: Width Height Battery Type Dimensions: Depth Height Width Weight Voltage Charge time (approximate) Computer off 87 (U.S. and Canada); 87 (China); 89 (Brazil);...
  • Page 156 Battery (continued) Operating time Life span (approximate) Temperature range: Operating Storage AC Adapter Input voltage Input current (maximum) Input frequency Output current Output power Rated output voltage Dimensions and weight (65-W AC adapter): Height Width Depth Weight (with cables) Dimensions and weight (90-W AC adapter): Height Width...
  • Page 157 35.8 mm (1.4 in) 338.3 mm (13.3 in) 273.0 mm (10.8 in) approximately 5.45 lb (2.47 kg, with a 15.1-in XGA display, Dell TravelLite™ module, and 4-cell battery; weight varies, depending on configuration and manufacturing variability 0° to 35°C (32° to 95°F) –40°...
  • Page 158 Environmental (continued) Maximum shock (measured with hard drive in operating status and a 2-ms half-sine pulse for operating; also measured with hard drive in head-parked position and a 2-ms half- sine pulse for storage): Operating Storage Altitude (maximum): Operating Storage Specifications 142 G, 70 in/sec 163 G, 80 in/sec...

  • Page 159: Appendix

    NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell Inc. could void your authority to operate this equipment. These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.

  • Page 160: Macrovision Product Notice

    The following information is provided on the device or devices covered in this document in compliance with the FCC regulations: • Product name: Dell™ Latitude™ D530 • Model number: PP17L • Company name: Dell Inc. Worldwide Regulatory Compliance & Environmental Affairs...

  • Page 161: Glossary

    Glossary Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet. ACPI —...
  • Page 162 bit — The smallest unit of data interpreted by your computer. ® Bluetooth wireless technology — A wireless technology standard for short-range (9 m [29 feet]) networking devices that allows for enabled devices to automatically recognize each other. boot sequence — Specifies the order of the devices from which the computer attempts to boot.
  • Page 163 CD-RW/DVD drive — A drive, sometimes referred to as a combo drive, that can read CDs and DVDs and write to CD-RW (rewritable CDs) and CD-R (recordable CDs) discs. You can write to CD-RW discs multiple times, but you can write to CD-R discs only once.
  • Page 164 can speed up operations that retrieve data from disk storage. Computers that use disk striping generally allow the user to select the data unit size or stripe width. DMA — direct memory access — A channel that allows certain types of data transfer between RAM and a device to bypass the processor.
  • Page 165 ExpressCards. ExpressCards support both the PCI Express and USB 2.0 standard. Express Service Code — A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for assistance. Express Service Code service may not be available in some countries.
  • Page 166 FCC — Federal Communications Commission — A U.S. agency responsible for enforcing communications-related regulations that state how much radiation computers and other electronic equipment can emit. fingerprint reader — A strip sensor that uses your unique fingerprint to authenticate your user identity to help secure your computer. folder —...
  • Page 167 the computer, the memory information that was saved to the hard drive is automatically restored. HTTP — hypertext transfer protocol — A protocol for exchanging files between computers connected to the Internet. Hyper-Threading — Hyper-Threading is an Intel technology that can enhance overall computer performance by allowing one physical processor to function as two logical processors, capable of performing certain tasks simultaneously.
  • Page 168 cannot operate both devices simultaneously. ISP — Internet service provider — A company that allows you to access its host server to connect directly to the Internet, send and receive e-mail, and access websites. The ISP typically provides you with a software package, user name, and access phone numbers for a fee.
  • Page 169 — A bay that supports devices such as optical drives, a second battery, or a Dell TravelLite™ module. memory — A temporary data storage area inside your computer. Because the data in...
  • Page 170 controller). NIC — See network adapter. notification area — The section of the Windows taskbar that contains icons for providing quick access to programs and computer functions, such as the clock, volume control, and print status. Also referred to as system tray. ns —...
  • Page 171 create an image. A video resolution, such as 800 x 600, is expressed as the number of pixels across by the number of pixels up and down. Plug-and-Play — The ability of the computer to automatically configure devices. Plug and Play provides automatic installation, configuration, and compatibility with existing hardware if the BIOS, operating system, and all devices are Plug and Play compliant.
  • Page 172 Service Tag — A bar code label on your computer that identifies your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support.
  • Page 173 shortcut — An icon that provides quick access to frequently used programs, files, folders, and drives. When you place a shortcut on your Windows desktop and double- click the icon, you can open its corresponding folder or file without having to find it first.
  • Page 174 and the operating system. System setup allows you to configure user-selectable options in the BIOS, such as date and time or system password. Unless you understand what effect the settings have on the computer, do not change the settings for this program. TAPI —...
  • Page 175 networks and some computer networks. Pairs of unshielded wires are twisted to protect against electromagnetic interference, rather than relying on a metal sheath around each pair of wires to protect against interference. UXGA — ultra extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1600 x 1200.
  • Page 176 capacity of a battery. For example, a 66-WHr battery can supply 66 W of power for 1 hour or 33 W for 2 hours. wallpaper — The background pattern or picture on the Windows desktop. Change your wallpaper through the Windows Control Panel. You can also scan in your favorite picture and make it wallpaper.

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