Memory Problems; Network Problems - Dell Latitude D531 User Manual

• Verify that the device drivers do not conflict with the program.
• If necessary, uninstall and then reinstall the program.
B A C K U P Y O U R F I L E S I M M E D I A T E L Y
S E A V I R U S S C A N N I N G P R O G R A M T O C H E C K T H E H A R D D R I V E
U -
S A V E A N D C L O S E A N Y O P E N F I L E S O R P R O G R A M S A N D S H U T D O W N Y O U R C O M P U T E R T H R O U G H T H E
S C A N T H E C O M P U T E R F O R S P Y W A R E
pop-up advertisements, or you are having problems connecting to the Internet, your computer might be infected
with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an
upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for
the keyword spyware.
U N T H E E L L I A G N O S T I C S
R D D
is related to a software problem.

Memory Problems

Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 137) as you complete these
checks.
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
F Y O U R E C E I V E A N I N S U F F I C I E N T M E M O R Y M E S S A G E
I
• Save and close any open files and exit any open programs you are not using to see if that resolves the
problem.
• See the software documentation for minimum memory requirements. If necessary, install additional
memory (see "Memory" on page 114).
• Reseat the memory modules to ensure that your computer is successfully communicating with the
memory (see "Memory" on page 114).
• Run the Dell Diagnostics (see "Dell Diagnostics" on page 77).
I F Y O U E X P E R I E N C E O T H E R M E M O R Y P R O B L E M S
• Reseat the memory modules (see "Memory" on page 114) to ensure that your computer is successfully
communicating with the memory.
• Ensure that you are following the memory installation guidelines (see "Memory" on page 114).
• Run the
Dell Diagnostics (see

Network Problems

CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
C H E C K T H E N E T W O R K C A B L E C O N N E C T O R
network connector on the back of the computer and the network connector.
90
Troubleshooting
— If you are experiencing slow computer performance, you frequently receive
— See "Dell Diagnostics" on page 77. If all tests run successfully, the error condition
"Dell Diagnostics" on page 77
— Ensure that the network cable is firmly inserted into both the
F L O P P Y D I S K S O R S
, , C D
).
Start
M E N U