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So lv ing Pr o ble m s
Yes. Turn off the computer, wait at least 30 seconds, and disconnect
the keyboard. Go to
No.
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Turn off the original computer, wait at least 30 seconds, and
4
disconnect the keyboard.
Turn off your other computer, wait at least 30 seconds, and disconnect
5
its keyboard. Connect the keyboard from the original computer, and
then turn the computer on.
Is the keyboard working properly?
Yes. There is a problem with the original computer.
technical assistance.
No. The keyboard may be defective.
assistance.
Connect a different keyboard to the computer, and then turn the
6
computer on.
Is the keyboard working properly?
Yes. The original keyboard is defective. The problem is resolved.
No.
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Diskette Drive Problems
During the power-on self-test (POST), the computer checks the diskette
drive, comparing its characteristics with the system configuration
information. The diskette-drive access light blinks as the computer
performs this check.
Basic Checks:
•
If you hear an unfamiliar scraping or grinding sound when a drive is
accessed, there could be a hardware malfunction.
technical assistance.
•
When you turn on the computer, you can hear drive activity during
the boot routine. If your computer does not boot,
technical assistance.
•
If you are trying to copy data to the diskette, ensure that it is not write-
protected.
step
6.
for technical assistance.
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for technical assistance.
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for
for technical
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for
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