Hard Drive Problems - Dell Precision 330 User Manual

134 So lv ing Pr o ble m s
Yes. See "System Messages" for an explanation of the message, and
then go to step 5.
No. The problem is resolved.
Insert a bootable diskette into the diskette drive and reboot the
5
computer.
Does the drive boot the operating system?
Yes. The problem is probably resolved. If you continue to experience
trouble, contact Dell
No. Contact Dell

Hard Drive Problems

Basic Checks:
• If you hear an unfamiliar scraping or grinding sound when a drive is
accessed, there could be a hardware malfunction.
technical assistance.
• When you turn on the computer, you can hear drive activity during
the boot routine. If your computer does not boot,
technical assistance.
• Test the hard drive by using one of the following methods:
– For MS-DOS, type
is the hard drive letter, and press <Enter>.
– For Microsoft Windows, run the ScanDisk utility by clicking the
Start button, pointing to Run, typing
– For Microsoft Windows NT, run the error-checking utility by
opening the property sheet of the affected volume(s) and clicking
Check Now in the Error-checking section of the Tools tab.
If the problem still exists after you complete the basic checks, fill out the
Diagnostics Checklist as you perform the following steps.
CAUTION: Before you perform this procedure, see
For You and Your
Enter system setup
1
correctly. Make any necessary changes, and reboot the system.
Is the drive operating properly?
for technical assistance.
for technical assistance.
at an MS-DOS prompt, where
scandisk x:
Computer."
and ensure that the problem drive is configured
Contact Dell for
contact Dell for
, and clicking OK.
scandskw
"Safety First—
x