Call on behalf of................................................................................................................................27
Boss's Call Status............................................................................................................................. 27
Boss' Held Call.................................................................................................................................. 29
Operating Calls.......................................................................................... 29
Placing Calls......................................................................................................................................30
Calling Contacts......................................................................................................................30
Dialing the Number.................................................................................................................31
Placing Multiple Calls............................................................................................................. 31
Answering Calls................................................................................................................................. 32
Answering a Call.....................................................................................................................32
Muting and Unmuting Audio..............................................................................................................32
Holding and Resuming Calls.............................................................................................................32
Placing a Call on Hold........................................................................................................... 33
Resuming a Call..................................................................................................................... 33
Transferring Calls...............................................................................................................................33
Parking Teams Calls...............................................................................................................35
Retrieving Parked Calls.......................................................................................................... 35
Call Queue.........................................................................................................................................36
Anonymous Call.................................................................................................................................36
Group Call Pickup............................................................................................................................. 37
Conference Calls....................................................................................... 37
| Contents | iii