Technical.services.and.support; Support.options - Proxim AP-4000MR-LR Quick Install Manual

teChnICAl serVICes And suPPort
If.you.are.having.trouble.utilizing.your.Proxim.product,.please.review.the.AP-
4000MR-LR User Guide.and.the.additional.documentation.provided.with.your.
product..
If.you.require.additional.support,.please.refer.to.the."Technical.Services.
and.Support".chapter.in.the.AP-4000MR-LR User Guide for.details.about.the.
information.you.will.need.to.gather.before.using.the.Support.Options.listed.
below..
support options
Proxim eService Web Site Support
The.Proxim.eService.Web.site.is.available.7x24x365.at:
▪ http://support.proxim.com
Telephone Support
Contact.technical.support.via.telephone.as.follows:..
▪ Domestic:..866-674-6626
▪ International:..+1-408-542-5390
Hours.of.Operation
▪ North.America:..8.a.m..to.5.p.m..PST,.Monday.through.Friday
▪ EMEA:.8.a.m..to.5.p.m..GMT,.Monday.through.Friday
ServPak Support
Proxim.understands.that.service.and.support.requirements.vary.from.customer.
to.customer..In.recognition.of.these.varying.requirements.we.have.developed.
a.support.program.called.ServPak..ServPak.is.a.program.of.Enhanced.Service.
Options.that.can.be.purchased.individually.or.in.combinations.to.meet.your.
needs..
▪ Advanced.Replacement
▪ Extended.Warranty.
▪ 7x24x365.Technical.Support
▪ Priority.Queuing..
To.learn.more,.please.call.Proxim.Support.at.+1-408-542-5390.or.send.an.
email.to.servpak@proxim.com..To.purchase.ServPak.support.services,.please.
contact.your.authorized.Proxim.distributor....
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