Contents
Reports.................................................................................................................................................................. 51
Troubleshooting.................................................................................................................................................52
Securing the printer................................................................................... 53
Locating the security slot................................................................................................................................ 53
Erasing printer memory................................................................................................................................... 53
Statement of Volatility...................................................................................................................................... 54
Networking..........................................................................................................................................................55
Cleaning the printer.......................................................................................................................................... 57
Ordering parts and supplies........................................................................................................................... 57
Replacing parts and supplies.........................................................................................................................60
Moving the printer............................................................................................................................................. 70
Saving energy and paper................................................................................................................................. 71
Recycling..............................................................................................................................................................72
Clearing jams...............................................................................................74
Avoiding jams..................................................................................................................................................... 74
Identifying jam locations.................................................................................................................................. 75
Paper jam in door A.......................................................................................................................................... 76
Paper jam in the rear door.............................................................................................................................. 79
Paper jam in the standard bin........................................................................................................................ 80
Paper jam in the duplex unit............................................................................................................................81
Paper jam in trays..............................................................................................................................................82
Troubleshooting..........................................................................................84
Network connection problems...................................................................................................................... 84
Issues with supplies..........................................................................................................................................85
Paper feed problems........................................................................................................................................ 87
Printing problems.............................................................................................................................................. 90
Contacting customer support........................................................................................................................ 117
Hardware.............................................................................................................................................................118
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