Lexmark  OPTRA 4069-XXX User Manual
Lexmark  OPTRA 4069-XXX User Manual

Lexmark OPTRA 4069-XXX User Manual

Lexmark printer user manual
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TM
Lexmark Optra
T
4069-XXX
• Table of Contents
• Start Diagnostics
• Safety and Notices
• Trademarks
• Index
• Manuals Menu
Lexmark and Optra are trademarks of
Lexmark International, Inc., registered
in the United States and/or other
countries.

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Summary of Contents for Lexmark LEXMARK OPTRA 4069-XXX

  • Page 1 Lexmark Optra 4069-XXX • Table of Contents • Start Diagnostics • Safety and Notices • Trademarks • Index • Manuals Menu Lexmark and Optra are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
  • Page 2 You can purchase additional copies of publications related to this product by calling 1-800-553-9727. In other countries, contact your point of purchase. Lexmark and Optra are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
  • Page 3: Table Of Contents

    4069-XXX Contents Notices and Safety Information Laser Notices........ix Safety Information .
  • Page 4 Printer Setup ........3-20...
  • Page 5 4069-XXX Maintenance Page Count ......3-21 Setting Configuration ID ......3-21 Restore EP Factory Defaults .
  • Page 6 4069-XXX Fuser Exit Sensor Flag Assembly ....4-35 Fuser Lamp ........4-35 Fuser Lower Exit Guide Assembly.
  • Page 7 How To Use This Parts Catalog ..... . . 7-1 Printer Serial Label ....... 7-2 Assembly 1: Covers .
  • Page 8 4069-XXX viii Service Manual...
  • Page 9: Notices And Safety Information

    4069-XXX Notices and Safety Information Laser Notices The following laser notice labels may be affixed to this printer as shown: Laser Advisory Label Notices and Safety Information...
  • Page 10 4069-XXX Class 1 Laser Statement Label Service Manual...
  • Page 11: Laser Notice

    4069-XXX Laser Notice The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825.
  • Page 12: Avvertenze Sui Prodotti Laser

    4069-XXX Les produits laser de Classe I sont considérés comme des produits non dangereux. Cette imprimante est équipée d’un laser de Classe IIIb (3b) (arséniure de gallium d’une puissance nominale de 5 milliwatts) émettant sur des longueurs d’onde comprises entre 770 et 795 nanomètres.
  • Page 13: Declaração Sobre Laser

    Laserinformatie De printer voldoet aan de eisen die gesteld worden aan een laserprodukt van klasse I. Voor de Verenigde Staten zijn deze eisen vastgelegd in DHHS 21 CFR Subchapter J, voor andere landen in IEC 60825.
  • Page 14: Huomautus Laserlaitteesta

    4069-XXX Lasermeddelelse Printeren er godkendt som et Klasse I-laserprodukt, i overenstemmelse med kravene i IEC 60825. Klasse I-laserprodukter betragtes ikke som farlige. Printeren indeholder internt en Klasse IIIB (3b)-laser, der nominelt er en 5 milliwatt galliumarsenid laser, som arbejder på bølgelængdeområdet 770-795 nanometer.
  • Page 15: Avís Sobre El Làser

    4069-XXX Laserprodukter i Klass I anses ej hälsovådliga. Skrivaren har en inbyggd laser av Klass IIIb (3b) som består av en laserenhet av gallium-arsenid på 5 milliwatt som arbetar i våglängdsområdet 770- 795 nanometer. Lasersystemet och skrivaren är utformade så att det aldrig finns risk för att någon person utsätts för laserstrålning över Klass I-nivå...
  • Page 16: Japanese Laser Notice

    4069-XXX Japanese Laser Notice Chinese Laser Notice Service Manual...
  • Page 17: Korean Laser Notice

    This product is designed, tested and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts. •...
  • Page 18: Norme Di Sicurezza

    4069-XXX sécurité de certains éléments ne sont pas toujours évidentes. Lexmark ne peut être tenu responsable de l'utilisation d'autres pièces de rechange. • Les consignes d'entretien et de réparation de ce produit s'adressent uniquement à un personnel de maintenance qualifié.
  • Page 19: Pautas De Seguridad

    Lexmark. Puede que las características de seguridad de algunas piezas no sean siempre evidentes. Lexmark no se hace responsable del uso de otras piezas de recambio. •...
  • Page 20: Informació De Seguretat

    Lexmark. Les característiques de seguretat d'algunes peces pot ser que no sempre siguin òbvies. Lexmark no es responsabilitza de l'us d'altres peces de recanvi. • La informació pel manteniment d’aquest producte està...
  • Page 21: Ozone Information

    4069-XXX Chinese Safety Information Korean Safety Information Ozone Information This product does not produce measurable amounts of ozone gas. Notices and Safety Information...
  • Page 22: Preface

    This manual is divided into the following chapters: • “General Information” contains a general description of the printer, options, and the maintenance approach used to repair it. General environmental and safety instructions as well as special tools and test equipment are listed in this chapter.
  • Page 23: General Information

    1. General Information The Optra™ T laser printers are letter quality page printers designed to attach to IBM-compatible PC’s and to most computer networks. The Optra T laser printer is available in the following models. Model Name Optra T 610...
  • Page 24 4069-XXX Look at the printer serial label to identify the printer you are working on. There are two service levels of Optra T printers. Some printers are at a service level B as indicated by the B on the label.
  • Page 25: Options

    4069-XXX Options The following options are available. Some options are not available in every country. Contact your point of purchase for options available in your country. Memory options of 4MB, 8MB, 16MB, 32MB, 64MB and 128MB SDRAM DIMM Flash memory options of 2MB, 4MB, 8MB and 16MB DIMM Integrated network options Token-Ring Ethernet...
  • Page 26: Maintenance Approach

    (FRU) or part. Use the service error codes, user status messages, user error messages, service checks, and diagnostic aids to determine the printer problem and repair the failure. After you complete the repair, perform tests as needed to verify the repair.
  • Page 27: Acronyms

    4069-XXX Acronyms Customer Setup DIMM Dual In-Line Memory Module DRAM Dynamic Random Access Memory Enhanced Data Out Electrophotographic Process EPROM Erasable, Programmable Read-Only Memory Electrostatic Discharge Field Replaceable Unit Gigabyte HVPS High Voltage Power Supply LASER Light Amplification by Stimulated Emission of Radiation Liquid Crystal Display Light-Emitting Diode...
  • Page 28 4069-XXX Service Manual...
  • Page 29: Diagnostic Information

    2-2 User status messages provide the user with information on the current status of the printer. Ready is displayed on the first line of the display unless Power Saver is invoked, and then Power Saver is displayed. If a user status message is displayed, go to the Status Messages”...
  • Page 30: Service Error Codes

    Error Code Action 900 RIP Software Contact the next support level or call Lexmark. 901 Engine Flash Indicates that the flash which the engine board code is programmed into is bad. Replace the engine board.
  • Page 31 Fuser failed to reach standby temperature. Go to the “Fuser Service Check” on page 923 Fuser Error Fuser is too hot during printing or when printer is idle. Go to the 924 Fuser Error An open circuit has been detected in the Fuser Thermistor Circuit.
  • Page 32 Models 41b/41e/41l and models 010/212/414/616 at service level B do not have erase lamps installed. Go to “Printer Serial Label” on page 7-2 service level. Check to make sure the correct HVPS is installed if this error displays on these models.
  • Page 33 4069-XXX Error Code Action 939 Controller - The controller board and the engine board cannot Engine communicate with one another. The controller board, Communications engine board or interconnect board is defective. Check Error each board for correct installation and secure ground. If no problem is found, replace the FRUs in the following order: controller board...
  • Page 34 ID from the controller software which is not valid for the level of engine code existing in the printer. Setting the configuration ID correctly should fix this error. The ID can be set via the NPA data stream or operator panel.
  • Page 35 978 - Bad checksum while programming Network Card x. Replace Network Card x. 979 - Flash parts failed while programming Network Card x. If the printer is a network model, replace the controller board. 980 <device> The engine is experiencing unreliable communications Comm to the specified device.
  • Page 36 When a 9XX or 2XX error displays: Press and hold return and press select to enter for sub error codes. The following is an example of how the printer displays a duplex unit sub error code. Byte 1...
  • Page 37 A sheet of paper may still be over the sensor. 84 xx 10 The main motor is stalled or the incorrect main motor is installed in the printer. 84 xx 11 The paper activated the input sensor too soon.
  • Page 38 Explanation Byte 1 There was no envelope feeder error reported. Printer failed POST - Homing of Envelope feeder Printer failed POST - Halted Envelope Feeder The envelope feeder failed to feed, envelope jam. The D.C. motor failed to reach operating speed.
  • Page 39 The duplex logic thinks a sheet of paper is feeding to the duplex unit due to a sensor malfunction in the paper path when in fact the printer has not sent a command to send a sheet of paper to the duplex unit.
  • Page 40: User Status Messages

    User Status Message Ready Ready/Hex Busy Flushing Buffer 2-12 Service Manual Status The printer is ready to receive and process data. The printer is ready and HEX Trace is active, which is known as HEX Trace Ready. The printer is busy receiving or processing data, or printing data.
  • Page 41 4069-XXX User Status Message Printing Menu Settings Printing Directory List Status The printer is processing or printing a list of current settings menus because Print Menu Settings is selected from the menu. A directory of the flash and disk contents is...
  • Page 42 On. When the tests are complete, the printer returns to Ready. The printer is in the Not Ready state, which means it is not ready to receive or process data. This message displays when Menu>...
  • Page 43 The printer menus have been disabled. This occurs when Menu> or <Menu is pressed while the printer is Ready and Menu Lockout is active. The printer display shows this message for one second and then returns to the Ready message.
  • Page 44: User Error Messages

    If the paper is not jammed in the duplex unit, then it may be jammed in the rear of the printer. Open the printer rear door to access the jam. Paper is jammed around Tray X (X=tray 1 thru 5).
  • Page 45 Error code 31 is displayed when the top front cover is closed and a defective print cartridge is detected. It may take the printer 10-20 seconds to determine if the print cartridge is defective. Depending on the setting of the Machine Class ID the printer may be allowed to print pages during this 10-20 second interval.
  • Page 46 (framing or parity) is detected on the optional serial port. This usually indicates the optional serial port is not set up correctly. This error is displayed when data is sent to the printer across the standard serial port, but the port has been disabled.
  • Page 47 300K page count interval. It is necessary to replace the fuser assembly, transfer roller, and charge roll at this interval to maintain the print quality and reliability of the printer. The parts are available as a maintenance kit. For more information, go to “Scheduled Maintenance”...
  • Page 48 2 is blank. If any of the messages in the table are displayed the following actions can be taken: Press Menu> or <Menu to take the printer offline and access the Ready Menu group. Note: The Menu buttons are not active if Menu Lockout is turned Press Stop to take the printer offline.
  • Page 49 Tray X Low User Line 2 Link Messages If the printer is locked on a particular link, the link indication displays. If the printer is ready to process any link, no messages display. The link messages are listed in the following table.
  • Page 50 User Message LocalTalk X Infrared Infrared X Check Device Connection Messages The messages in the following table display when the printer looses communications with one of the following devices. User Status Message Check Output Bin X Connection Check Env Feeder...
  • Page 51 • If the option is experiencing a hardware problem, turn the printer off and back on. If the error occurs again, turn the printer off, remove the option and call for service. User Status Message...
  • Page 52: Power-On Self Test (Post)

    4069-XXX Power-On Self Test (POST) When you turn the printer On, it performs a Power-On Self Test. Check for correct POST functioning of the base printer by observing the following: 1. The LED comes on. 2. The operator panel displays one and a half row of pels, and then clears.
  • Page 53: Symptom Tables

    Operator Panel - Display is blank. Printer sounds 5 beeps. Operator Panel - Display is blank. Printer does not sound 5 beeps. Operator Panel continuously displays all diamonds, sounds 5 beeps and does not complete POST.
  • Page 54 Unable to clear a “32-Unsupported Print Cartridge” User Error Message Symptom Table - High Capacity Feeder Option (2000 Sheet) Symptom The printer does not recognize the high capacity feeder option installed. Paper feed problem with the high capacity feeder option.
  • Page 55 Duplex Option. Symptom Table - Envelope Feeder Option Symptom Envelopes do not feed from the envelope feeder. Envelopes do not feed properly into base printer. Action Go to the “Input Tray(s) Option Service Check” on page Go to the “Input Tray(s) Option...
  • Page 56: Service Checks

    Print Quality Problems: Go to and print a test page to help diagnose problems page 3-24 before changing any settings or working on the printer. • Use the resident diagnostics test provided to help isolate a problem before taking the machine apart or removing any options.
  • Page 57: Charge Roll Service Check

    3. Remove the charge roll from the left side charge roll bearing and remove the roll from the printer. Leave the paper wrapped around the charge roll until it is reinstalled. Charge Roll Assembly...
  • Page 58 4069-XXX Right Side Charge Roll Link Right Charge Roll Bushing 2-30 Service Manual Action Check the right side charge roll link assembly for correct assembly operation. If incorrect, replace the charge roll link assembly with the charge roll link assembly kit. If correct, check the right charge roll link assembly bearing for signs of wear or contamination.
  • Page 59: Cover Open Switch/Cable Service Check

    4069-XXX Cover Open Switch/Cable Service Check Toner Cartridge Cover Open Switch/Cable Assembly Action Check the toner cartridge to make sure it is correctly installed and that the right and left cartridge tracks are not loose or broken. Check to make sure the cover open switch activation tab on the toner cartridge is not broken and that the tab correctly...
  • Page 60: Dead Machine Service Check

    4069-XXX Dead Machine Service Check Note: If a high capacity input tray is installed, remove the option and check the base printer for correct operation. If the base printer operates correctly, go to Check” on page 2-55 correctly, remove any other attached paper handling options.
  • Page 61 If correct, replace the engine board. If incorrect, go to step 6. Remove the LVPS from the printer and check fuse F1. Replace the fuse if the fuse is blown. Replace fuse F1 if necessary. Turn...
  • Page 62 If incorrect, replace the FRUs in the following order: engine board interconnect board If correct, turn the printer off and reconnect one cable at a time until you find the defective assembly. Service Tip: A short or low...
  • Page 63: Duplex Option Service Check

    4069-XXX Duplex Option Service Check The printer does not recognize the Duplex Option is attached. The printer does not recognize tray options below the duplex option are installed. Fuse F1 on Duplex Option System Board Autoconnect Cables/ Connectors Action If fuse F1 is blown, replace the fuse.
  • Page 64 4069-XXX POST fails, 230 Paper Jam, Check Duplex message displays. Duplex D.C. Servo Drive Motor Input Sensor, Input Sensor Flag Paper Exit Sensor and Flag 2-36 Service Manual Action Check the D.C. servo motor cables for signs of cuts or other damage. Check the D.C.
  • Page 65 4069-XXX 230 Paper Jam - Check Duplex message displays. The page is not duplexed and only exits half way out of the redrive. Duplex Stepper Motor Action Check the stepper motor cable for cuts or pinched wiring. Check the routing of the motor leads along the left side of the bottom tray.
  • Page 66: Envelope Feeder Option Service Check

    J1-7, tray 1 is the only tray option that is recognized. Note: If a 260 Paper Jam Check Envelope message displays, check “Sub Error Codes For 9XX and 2XX Error Codes” on page 2-8 Printer does not recognize the envelope feeder as an attached input option. Envelope Feeder...
  • Page 67 4069-XXX Autoconnect on the Envelope Option Action Check the connector for any signs of damage to the connector or contacts. If you find damage, replace the damaged cable/connector assembly. Disconnect the autoconnect cable at J1 on the envelope system board and measure the following voltages: J1-3 measures +5 V dc J1-5 measures +5 V dc...
  • Page 68 4069-XXX Operator panel displays 260 Paper Jam immediately when envelope feed is requested - POST incomplete. Pass through Sensor 2-40 Service Manual Action Check for any debris, pieces of envelope and so on over the pass thru sensor. Check for correct installation of the pass thru sensor flag.
  • Page 69 If the test fails, remove any envelopes in the hopper, turn the printer off and disconnect J3 from the system board. Turn the printer on and check the voltage at J3-3 on the system board. The voltage measures approximately +5 V dc. If incorrect, replace the envelope system board.
  • Page 70 4069-XXX 990 Service Error, Envelopes fail to feed from the hopper. D.C. Feed Motor Assembly Envelope Feeder System Board 260 Paper Jam displays, unable to clear and envelopes fail to feed from the hopper. Kick rolls ARE NOT rotating. Main Drive Belt Gears Clutch Latch Assembly Master Cam Gear Master/...
  • Page 71 4069-XXX 260 Paper Jam displays, unable to clear and envelopes fail to feed from the hopper. Kick rolls ARE rotating. Check the deflector gap adjustment before continuing this service check. Deflector Gap Adjustment Weight Assembly Envelope Edge Guide Action Check the deflector gap adjustment. The adjustment may be too narrow.
  • Page 72 Envelope Feeder multifeeds or may not display a 260 Paper Jam message. Envelopes Deflector Restraint Roll Bias Spring 260 Paper Jam displays. An envelope stopped in the paper path of the feeder and an envelope also stopped in the base printer paper path. Latch Lever 2-44 Service Manual Action Check all the rolls for any signs of oil, grease or other contamination.
  • Page 73: Erase Lamp Service Check (010/212/414/616)

    4069-XXX Erase Lamp Service Check (010/212/414/616) Error code 928 may be displayed when the printer detects that the erase lamp assembly, cable or engine board is defective. Note: If the erase lamp assembly is defective, both the erase lamp and lens are replaced as a kit. Models 41b/41e/41l and any model at service level B do not have erase lamps installed.
  • Page 74: Fan Service Check

    Check the cable connections at J1 on the engine board and at the main fan assembly. The main fan runs continuously when the printer is powered on unless the printer is in the Power Saver mode. Main Fan Main Fan to Engine Board...
  • Page 75: Fuser Service Check

    920 error caused by low line voltage can sometimes be cleared by turning the machine off and then on again. A 925 service error indicates the wrong fuser lamp is installed in the printer and does not match the one stored in the printer code.
  • Page 76 Diagnostic Print Test and observe the lamp through the left side frame. If the lamp doesn’t come on, unplug the printer and check the continuity between the two pins on the fuser lamp cable going to the fuser assembly. If you do not...
  • Page 77 DC fuser cable (engine board to auto docking connector) in the printer. If there is no continuity, replace the cable. If there is continuity, check the voltage on J2-2 on the fuser control board. It measures approximately +5 V dc.
  • Page 78: Fuser Solenoid Service Check

    4069-XXX Fuser Solenoid Service Check Service Tip: Try changing the envelope enhance level setting. A different setting may correct the problem. Note: Check the fuser envelope conditioner solenoid adjustment as described in the adjustment section page 4-3 Fuser Envelope Conditioner Solenoid Fuser Control Board LVPS...
  • Page 79: Input Sensor Service Check

    4069-XXX Input Sensor Service Check Service Tip: Run the Base Sensor Test. Check the input sensor for proper operation. The display changes from open to closed as the sensor flag is manually moved in and out of the sensor. Service Tip: Run a Diagnostic Print Test in the continuous mode with the controller board removed.
  • Page 80 4069-XXX Tray X option System Board or Compensator Assembly or Autoconnect Cable 2-52 Service Manual Action Check the autoconect cables and connectors for any signs of damage. Replace if necessary. Check the cables for continuity. If incorrect, replace the compensator assembly cable.
  • Page 81 4069-XXX 24X Paper Jam message displays, Paper jammed over the Pass Thru Sensor. (The printer displays the value of X for the paper tray where the error occurs. Example: 241 is a Paper Jam Tray 1) Pass Thru Sensor and Flag...
  • Page 82 4069-XXX Tray X Low message displays when Tray X is full or has adequate paper in the tray. Paper Low Sensor Assembly Paper Low Sensor Flag Tray X Option System Board Tray X Empty message displays when Tray X has paper in the tray. Paper Out Sensor Flag Paper Out Sensor (On Option System Board)
  • Page 83: High Capacity Feeder Input Tray Service Check

    4069-XXX Printer does not recognize Tray X is installed. Autoconect Cables Tray X System Board Paper from Tray X does not reach the Pass Thru Sensor. Service Tip: Check the media in tray x to make sure it is within specifications.
  • Page 84 4069-XXX The base printer indicates a dead machine condition when the high capacity input tray is installed. AC Line Cord AC Jumper (HCIT to Printer) AC input and Output Receptacles AC Wiring Harness 2-56 Service Manual Action If the base printer works normally...
  • Page 85 4069-XXX The base printer does not recognize that the high capacity input tray is installed. High Capacity Feeder Autoconnect Mechanical Check Base Printer or option mounted above LVPS Option System Board Action Check the high capacity feeder input tray to make sure it is mounted...
  • Page 86 The voltage measures +24 V dc. If incorrect, check the autoconnect system for any problems. +24 V dc must come from the base printer through the autoconnect system to the high capacity input for the high capacity feeder to be recognized. If...
  • Page 87 4069-XXX 24X Paper Jam message displays, Paper jammed over the Pass Thru Sensor. (X=The printer displays the value of X for the paper tray where the error occurs. Example: 242 is a Paper Jam Tray 2) Pass Thru Sensor and Flag...
  • Page 88 4069-XXX Tray X Paper Low Message displays when Tray X is full or has adequate Paper in the tray. Paper Low Switch Paper Low Switch Cable High Capacity Feeder Input System Board Tray X empty message displays when there is paper in the high capacity feeder input tray.
  • Page 89 4069-XXX The elevator tray fails to stop at the correct position and continues to drive into the bottom frame. Lower Limit Switch Lower Limit Switch Cable High Capacity Feeder Control Board The elevator tray down button does not operate. The tray moves to the upper position.
  • Page 90 4069-XXX Paper from the high capacity feeder input tray does not reach the pass thru sensor. Service Tip: Check to be sure the paper in tray is within specifications. Autocompensator Assembly Wear Strips 2-62 Service Manual Action Check the autocompensator pick arm rollers for sign of glazing, toner or other buildup.
  • Page 91 4069-XXX The elevator tray does not move up or down. The printer recognizes that the option is installed. DC Drive Motor High Capacity Feeder Option System Board Action Be sure the motor cable is correctly installed at J1 on the board. Check the cables, damaged or loose wires.
  • Page 92 4069-XXX The elevator moves in one direction only. DC Drive Motor Assembly High Capacity Feeder System Board 2-64 Service Manual Action Check the voltages at J1 on the high capacity system board. The voltages measure as follows: Static (Motor Not Running) J1-1 (Brown): approximately 0 V dc J1-2 (yellow): approximately 0V dc Motor Running Forward...
  • Page 93 4069-XXX Paper size switch not selecting paper size that is selected. Paper Size Switch High Capacity Feeder Option Control Board 24X Paper Jam Check Tray X Message displays when Tray X is empty. No Tray X Message displays. High Capacity Feeder Option Control Board Elevator Top Optical Sensor Cable...
  • Page 94 4069-XXX Tray X Empty message displays. Tray does not respond to loading paper. No response from the front door switch. High Capacity Feeder Option Control Board Elevator Top Optical Sensor Cable Elevator Top Optical Sensor Tray X Paper Low Message displays when the high capacity feeder input tray is full or has adequate paper in the tray.
  • Page 95 4069-XXX Excessive Noise or Vibration DC Motor Assembly Idler Pulley DC Motor Assembly Drive Pulley Motor Drive Belt Tray Drive Belt Action Check to make sure all the motor plate mounting screws are tight. Check to make sure the idler pulley is not binding on the pulley shaft.
  • Page 96: Main Drive Service Check

    4069-XXX Main Drive Service Check Service Tip: Excessive gear or main drive assembly noise is usually caused by a defective motor assembly or engine board. Service Tip: If there are equally spaced horizontal lines across the page, go to “Print Quality - Evenly spaced horizontal lines or marks” on page 2-96 WARNING: Whenever the gearbox assembly is removed from the machine it must be handled very carefully.
  • Page 97: Operator Panel Service Check

    4069-XXX Motor does not turn, no gear error code 936 or User message 201 Paper Jam displays. Operator Panel Service Check Operator Panel Buttons Service Check Note: Before continuing with this service check do the in the diagnostic aids chapter. on page 3-9 Operator Panel Assembly Action...
  • Page 98 SERVICE TIP: The printer has detected a problem with the engine board, operator panel cable or operator panel assembly if POST does not complete and the printer emits 5 beeps and stops in a continuous pattern until the printer is turned off. The operator panel cable is an individual cable on some printers and a combination cable assembly with the cover switch cable on later models.
  • Page 99: Options Service Check

    Run a copy of the test page and check to see if the option you are checking is listed. The printer does not recognize the option being installed if the option is not listed. Check to make sure that the Memory DIMM is installed correctly and is not broken or damaged.
  • Page 100 4069-XXX Hard Disk Option Service Tip: The Optra T printers support one hard disk option. Check to make sure only one hard disk option is installed. • 2.1 GB or larger Check to make sure the fixed disk and the fixed disk board are correctly installed.
  • Page 101: Output Bin Sensor Standard Tray Service Check

    Therefore, unless the flag is in the up position or out of the sensor slot, a Remove Paper Standard Bin message is not displayed. Engine Board Printer fails to display Remove Paper Standard Bin message. Output Bin Sensor Test fails...
  • Page 102: Output Expander Service Check

    Service Tip: If more than a single output expander option is installed, check each one to see if the printer recognizes any single option as being installed. If the printer recognizes any of the output expander options then the base printer autoconnect system is operating correctly and the problem is in the unrecognized expander option.
  • Page 103 Action Make sure the output expander option is the only option that is not recognized by the base printer. If the output expander is the only option not recognized by the printer, continue with step 2. If not, check the...
  • Page 104 4069-XXX 202 Paper Jam Open Rear Door Message displays. A sheet of paper is jammed prior to the pass through sensor flag. 202 Paper Jam Open Rear Door Message displays. A sheet of paper feeds out to the standard bin even though bin x is selected. Paper exits half way out of the redrive.
  • Page 105 4069-XXX Remove Paper - Output Bin X is displayed, POST Incomplete, Unable to clear the message. Dual Output Bin Sensor Flag 271 Paper Jam - Check Bin X. POST Incomplete Pass Thru Sensor and Flag Assembly Control Board 271 Paper Jam - Check Bin X, POST Complete, First Sheet of paper feeds into Output Bin X.
  • Page 106 4069-XXX 990 Service - BIN X D.C. Motor Mechanical Linkage Assembly Output Expander Control Board 2-78 Service Manual Action Check the DC motor cable connector to be sure it is correctly installed at J4 on the output expander option board. If correct, disconnect J4 from the option board and check the resistance of the motor on the cable connector:...
  • Page 107: High-Capacity Output Stacker Service Check

    4069-XXX No indication that Bin X is Full OR No indication that Bin X is Near Full Dual Output Bin X Sensor Assembly Control Board High-Capacity Output Stacker Service Check Service Tip: The majority of the mechanical components can be observed during operation by removing the left, right and front covers.
  • Page 108 Service Tip: If more than a single output option is installed, check each one to see if the printer recognizes any single option as installed. If the printer recognizes any of the output options, the base printer autoconnect system is operating correctly. The problem is in the unrecognized option.
  • Page 109 If the DC motor is functioning properly check the gears, clutch and other linkage parts for correct operation and any signs of wear, broken gear teeth or damaged parts. If incorrect, replace the mechanical linkage assembly/DC Motor Assembly. “Base Printer Sub Error Diagnostic Information 2-81...
  • Page 110: 5-Bin Mailbox Service Check

    4069-XXX Remove Paper - Output Bin X Full displays. You may not be able to clear the message. Dual Output Bin Sensor Flag (Upper Assembly) 271 Paper Jam - Check Bin X. POST Incomplete Upper Pass Thru Sensor Flag Assembly Upper Control Board 5-Bin Mailbox Service Check Service Tip: The majority of the mechanical components can be...
  • Page 111 Service Tip: If more than a single output option is installed, check each one to see if the printer recognizes any single option as being installed. If the printer recognizes any of the output options then the base printer autoconnect system is operating correctly and the problem is in the unrecognized option.
  • Page 112 4069-XXX 271 Paper Jam - Check Bin 1 displays Bottom Pass Thru Sensor Flag Assembly Control Board 274 Paper Jam - Check Bin 4 Displays Service Tip: When a 274 Paper Jam Check Bin 4 message displays, a problem exists with the top pass thru sensor assembly or the control board.
  • Page 113 4069-XXX Ready Bin X Full message displays - May be able to clear message and will feed paper into Bin selected. Bin X Sensor Bin X Sensor Cable Bin X Sensor Flag Control Board Bin X is full - No message that Bin X is full displays Bin X Sensor Bin X Sensor Cable Bin X Sensor Flag...
  • Page 114 4069-XXX Paper does not feed into the bin selected. 271 Paper Jam - Check Bin 1 displays Deflector Deflector Spring Deflector Cover Deflector Cover Spring Shaft assemblies Bin X Solenoid Assembly Control Board Mechanical Linkage Motor Assembly 2-86 Service Manual Action Check all the bin parts for signs of missing or loose springs, binds in the...
  • Page 115 4069-XXX 990 Service Error displays Mechanical Linkage DC Motor Assembly Control Board Action Check the DC motor cable connector to be sure it is correctly installed at J2 on the control board. If correct, disconnect J2 from the control board and check the resistance of the motor on the cable connector.
  • Page 116: Paper Feed Service Check

    4069-XXX Paper Feed Service Check If you have a 936 Transport Motor Error go to the Check” on page 2-68 Alignment Assembly Inner Deflector Autocompensator fails to feed paper. Failures occur randomly throughout the stack of paper. Pass Through Sensor Autocompensator Assembly Wear Strips in Tray X...
  • Page 117 4069-XXX Paper feed failures occur only near the top of the stack of paper. The most common cause of this problem is paper curl. Remove the paper from tray x and check for the natural curvature in the paper. Reinstall the paper in the correct manner. If the problem persists, it may be necessary to reduce the stack height.
  • Page 118: Parallel Port Service Check

    Note: The Parallel Wrap Test is designed to check the parallel port hardware by using a wrap plug (P/N 1319128) and invoking the Parallel Diagnostic Test. This test helps isolate the printer from the parallel cable and host. The test provides failure information on the display for approximately three seconds.
  • Page 119: Printhead Service Check

    The printhead assembly does not contain any service replaceable parts or components. If service error code 930 displays, the wrong printhead is installed in the printer. Note: A 201 paper jam may also indicate a failing printhead. The paper may have jammed prior to or at the input sensor. Print the error log and see if 201 or 931 errors are logged.
  • Page 120: Print Quality Service Check

    • Install another print cartridge if available before proceeding with the service checks. • Use Tray 1 to test for print quality of the base printer. • Replace the charge roll if it is damaged or contaminated. • Replace the transfer roll if it is damaged or contaminated.
  • Page 121 4069-XXX Print Quality - All Black Page Service Tip: An all black page is generally caused by a problem in the high voltage system or an incorrect high voltage in the printing process resulting in toner development on the entire photoconductor drum.
  • Page 122 Generally a 93x service error is posted if the printhead assembly fails and the printer does not give a blank copy symptom. The printhead used in the printer does not have a mechanical shutter as previous laser printers.
  • Page 123 4069-XXX Print Quality - Random Marks Service Tip: The primary cause of random marks is due to loose material moving around inside the printer and attaching to the photoconductor, charge roll or transfer roll. Symptom Random Marks Print Quality - Blurred or Fuzzy Print...
  • Page 124 4069-XXX Print Quality - Evenly spaced horizontal lines or marks Lines spaced 3.19 mm (.126 inch) apart Lines spaced 22.32 mm (.882 inch) apart Lines spaced 28.7 mm (1.130 inch) apart Lines spaced 47.83 mm (1.883 inch) apart Lines spaced 63.77 mm (2.511 inch) apart Lines spaced 38.26 mm (1.506 inch) apart...
  • Page 125 (4.519 inch) apart Print Quality - Background Service Tip: Some background problems can be caused by rough papers, non-Lexmark toner cartridges or if the media texture is set to the rough setting. Some slick or coated papers may also cause background. Some problems occur with printers that run a large amount of graphics in a humid environment.
  • Page 126 4069-XXX Erase Lamp/Lens Assembly (models 010/ 212/414/616) Printhead Transfer Roll Assembly High Voltage Contacts 2-98 Service Manual Action Check the erase lamp lens for any signs of toner, paper dust or other types of contamination. Clean the lens with a soft dry cloth if necessary.
  • Page 127 Engine Board HVPS Connector Action Check the following voltages at J10 on the engine board. Measure the voltages from J10 to printer ground. Printer Idle J10-1 approximately 0 V dc J10-2 approximately 4 V dc J10-4 approximately 0 V dc...
  • Page 128 Banding is primarily due to a variation in the speed of the paper as it feeds thru the printer, especially in the development and transfer process. Inspect the alignment assembly, main drive assembly and all other paper feed components for signs of wear, dirt, binds, or damage, especially the drive gears.
  • Page 129 If there is continuity, replace the HVPS. If this does not correct the problem, replace the engine board. Turn the printer Off and check the resistance between J10-7 and printer ground. The resistance measures approximately 0 ohms. If incorrect, make sure the engine board is mounted correctly and securely grounded.
  • Page 130 4069-XXX Print Quality - Residual Image Service Tip: Install a new print cartridge if available before doing this service check. Residual image can be caused by the photoconductor, cleaning blade and other parts inside the print cartridge. Erase Lamp Assembly (models 010/212/414/616/) Hot Roll Fuser Assembly 2-102...
  • Page 131 4069-XXX Print Quality - Light Print Service Tip: Check the toner saver and print darkness settings first if the print is light. Transfer Roll Right Side Transfer Roll Arm Assembly Action Check the right end of the transfer roll shaft for signs of wear or contamination.
  • Page 132 Print Quality - Toner on backside of printed page Service Tip: This is generally caused by loose toner in the machine in the paper path being carried through the printer on the backside of the paper. Hot Roll Fuser Assembly...
  • Page 133: Smart Cartridge Service Check

    Note: If you are unable to clear a “32-Unsupported Cartridge” User Error Message, make sure an Optra T print cartridge is correctly installed in the printer. The cartridge is easily identified by the smart chip located on the top right side of the cartridge. Install another print cartridge before attempting to troubleshoot the printer.
  • Page 134: Serial Port Service Check

    Note: The Serial Wrap Test is designed to check the serial port hardware by using a wrap plug (P/N 1329048) and invoking the Serial Post Diagnostic Test. The test helps isolate the printer from the serial cable and host. The test provides failure information on the display for approximately three seconds.
  • Page 135: Transfer Roll Service Check

    Note: Error Code 917 A 917 transfer roll error code on all models at service level B may display if an incorrect level HVPS is installed in a printer that has the Action Check the toner sensor portion of...
  • Page 136 Left Transfer Arm Assembly Right Transfer Arm Assembly 2-108 Service Manual “Printer Serial Label” on page 7-2 Action Check the transfer roll for any signs of toner buildup, surface damage to the roll, oil or other contaminants on the surface of the roll. Replace the transfer roll as necessary.
  • Page 137 Action Check the voltage at J10-3. The voltage changes from +24 V dc with the printer idle to 0 V dc when the printer runs the print test. If the voltage is incorrect, check the continuity of line J10-3 in the front cable harness to the HVPS.
  • Page 138 4069-XXX 2-110 Service Manual...
  • Page 139: Diagnostic Aids

    3. Diagnostic Aids This chapter explains the tests and procedures to identify printer failures and verify repairs have corrected the problem. To run the printer diagnostic tests described in this chapter, you must put the printer in Diagnostic Mode. Diagnostic Mode To enter the Diagnostic Mode: 1.
  • Page 140: Device Tests

    4069-XXX Device Tests Quick Disk Test This test performs a non-destructive read/write on one block per track on the disk. The test reads one block on each track, saves the data, and proceeds to write and read four test patterns to the bytes in the block.
  • Page 141: Flash Test

    Error Code 965: Download Emulation Outdated. Time stamps indicate the download emulation and RIP code are incompatible. To help resolve Download Emulation problems the following steps are necessary to instruct the printer to POR without activating any download emulations. To Disable the Download Emulation: 1.
  • Page 142: Duplex Tests

    2. Select Single or Continuous. – The single Duplex Quick test cannot be canceled. The printer attempts to print the Quick Test Page from the default paper source. If the default paper source only supports envelopes, then the page is printed from Tray 1.
  • Page 143: Duplex Sensor Test

    To run the Duplex Motor Test: 1. Select Motor Test from the Duplex Tests menu. The duplex motor test continues to run until the printer is powered off. – The power indicator blinks while the test is running. – The duplexer runs the motor at a high speed and then a low speed and takes an average of the power required for each speed.
  • Page 144 4069-XXX The following appears on the printer display: DUPLEX MOTOR AA BB CC DD EE FF To pass the test the following results must display: AA = 00 BB = in the range of 20 through 3F inclusively (hex) CC = in the range of 3A through 5D inclusively (hex) DD = in the range of 11 through 1F inclusively (hex) Ignore bytes EE and FF.
  • Page 145: Duplex Feed 1 Test

    – The power indicator blinks while the paper is feeding. – "Duplex Feed 1/Feeding" message displays while the paper is feeding through the printer. – “Duplex Feed 1/Clear Paper” message displays when the paper reaches paper stop position 1 and the power indicator turns on solid.
  • Page 146: Error Log

    Viewing the Error Log The error log is helpful to the servicer by providing a history of printer errors. The error log contains the 12 most recent errors that have occurred on the printer. The most recent error displays in position 1 and the oldest error displays in position 12 (if 12 errors have occurred).
  • Page 147: Hardware Tests

    4069-XXX Hardware Tests The following Hardware Tests can be selected from this menu: LCD Test Button Test DRAM Memory Test ROM Memory Test Parallel Wrap (if available) Serial Wrap (if available) Serial 1 Wrap (if available) Serial 3 Wrap (if available) LCD Test To run the LCD Test: 1.
  • Page 148: Sdram Memory Test

    4069-XXX SDRAM Memory Test The purpose of this test is to check the validity of SDRAM, both standard and optional. The test writes patterns of data to SDRAM to verify that each bit in memory can be set and read correctly. To run the SDRAM Memory Test: 1.
  • Page 149: Parallel Wrap Test

    4069-XXX Each time the test finishes, the screen updates with the result. If the test passes, the Pass Count increases by 1, however if the test fails, one of the following messages displays for approximately three seconds: ROM Checksum Error ROM Burst Read Error Once the maximum pass count or fail count is reached, the test stops with the power indicator on solid.
  • Page 150: Serial Wrap Test

    4069-XXX DMA Address Error DMA Interrupt Error DMA Memory Error DMA Background Error Clear Init Rise Error False Init Rise Error Autofeed Rising Interrupt Error Clear Autofeed Rise Error False Autofeed Rise Error Autofeed Falling Interrupt Error Clear Autofeed Fall Error Once the maximum count is reached the test stops.
  • Page 151 4069-XXX Each time the test finishes, the screen updates with the result. If the test passes, the Pass Count increases by 1, however if the test fails, one of the following failure messages displays for approximately three seconds and the Fail Count increases by 1: Receive Status Interrupt Error Status Error Receive Data Interrupt Error...
  • Page 152: Input Tray Tests

    A blank sheet of paper feeds through the printer as the laser turns off during this test. The only way to observe the paper path is to open the lower front door that is used to access the envelope or multipurpose feeder.
  • Page 153: Output Bin Test - Standard Bin

    1. Select Feed Test from the Output Bin Test menu. 2. Select the output bin you want the paper to exit into. All output bins installed on the printer are shown on the feed test menu. 3. Select either Single (one sheet of media feeds to the selected output bin) or Continuous (media continues feeding to the selected output bin) until Return/Stop is pressed.
  • Page 154: Output Bin Sensor Test

    4069-XXX Output Bin Sensor Test This test is used to verify if the output bin sensors are working correctly. To run the Output Bin Sensor Test: 1. Select Sensor Test from the Output Bin Test menu. – "Output Bin/Full=OP/Input=OP" message displays. –...
  • Page 155: Base Sensor Test

    L = NF, indicates bin is near full L = FL, indicates bin is full Base Sensor Test This test is used to determine if the sensors located inside the printer are working correctly. The following sensors can be checked: Toner Optical Sensor Input Sensor...
  • Page 156: 5-Bin Mailbox Diverter Test

    Note: This test checks the operation of each mailbox output diverter. Also if more than one 5-bin mailbox option is installed, the test checks all of the diverters installed on the printer. When the test is selected from the diagnostic menu the following is...
  • Page 157: Print Registration

    4069-XXX Print Registration The print registration range is as follows: Bottom Margin: -20 to +20 Each increment causes approximately.55 mm shift in the bottom margin. Top Margin: -25 to +25 Left Margin: -25 to +25 Right Margin: -10 to +10 To set Print Registration: 1.
  • Page 158: Printer Setup

    This lets the servicer change the page count from the diagnostic menu. This is used whenever the engine board is replaced because this board contains the printer's NVRAM Memory where the page count is stored. To set the Page Count: 1.
  • Page 159: Maintenance Page Count

    2. Select Configuration ID from the Printer Setup menu. – The current ID displays on the screen. The Configuration ID is on a label located inside the printer. The label is attached to the top front cover hinge assembly and is visible when the top front cover is open.
  • Page 160: Restore Ep Factory Defaults

    ID" message displays on Line 2 before the ID redisplays. You have to reenter the Configuration ID until a valid ID is verified. If the ID is valid then the ID is saved in NVRAM and the printer automatically PORs to activate the new setting.
  • Page 161: Print Tests

    HIGH Print Tests The purpose of the diagnostic Print Tests is to verify that the printer can print on media from each of the installed input options. Each of the installed options is listed in the following order in the menu:...
  • Page 162: Print Quality Test Pages

    4069-XXX The contents of the Print Test Page varies depending on the media installed in the selected input source. Note: The Print Test Page always prints on one side of the paper, regardless of the duplex setting or the presence of a duplex option. If a source is selected that contains envelopes, an envelope test pattern is printed.
  • Page 163: Print Test With Rip (Controller Board) Removed

    3. Turn on the printer. 4. Release the buttons once Performing the Self Test displays. 5. The printer performs its normal POR cycle then print one copy of the Print Quality Test pages. If you want more than one copy, perform these steps again.
  • Page 164: Printing Menu Settings Page

    2. Select Print Menus from the TESTS MENU. The page contains the following information: • A list of all the printer settings contained in the control panel menus and their values. • A list of the installed options and features such as RAM memory SIMMs, optional input paper trays, envelope feeder, duplexer, output bins, flash or disk.
  • Page 165: Autoconnect System, Paper Tray Options, Envelope Feeder And Output Expander Operations

    Communication between the option and the base printer stops when you remove an option located above or below the printer. The printer no longer recognizes the option and deletes associated messages. Each installed option...
  • Page 166 4069-XXX option attached below it. The output expander option attached above the base printer provides power to the option above it. We do not recommend to attach or “Hot Plug” any options with the base printer power turned On. Duplex Option...
  • Page 167: Fuser Operation

    Fuser Operation Hot Roll Fuser The hot roll fuser in the Optra T printer is made up of two primary assemblies. The first assembly is the top fuser cover which contains the thermistor/cable, thermal fuse, cable assembly, left and right lamp brackets and cover.
  • Page 168: Paper Feed Jams

    Paper Jams - Base Printer Error Message 200 - Paper Jam - Remove Cartridge This message indicates that paper is jammed at the printer input sensor. This condition can be caused by the paper jamming prior to activating the input sensor flag, the sensor not detecting paper over the sensor or paper arriving at the sensor too late.
  • Page 169 4069-XXX Error Message 24x (x=Tray 1 through 5) Paper Jam Check Tray x. The paper has not cleared the pass through sensor or reached the pass through sensor of the option above tray x. Error Message 250 - Paper Jam - Check MP Feeder The paper is jammed in the multipurpose feeder and has not reached the base machine input sensor or has not reached the input sensor in time.
  • Page 170 4069-XXX 3-32 Service Manual...
  • Page 171: Repair Information

    4069-XXX 4. Repair Information WARNING: Read the following before handling electronic parts. Handling ESD-Sensitive Parts Many electronic products use parts that are known to be sensitive to electrostatic discharge (ESD). To prevent damage to ESD-sensitive parts, follow the instructions below in addition to all the usual precautions, such as turning off power before removing logic boards: •...
  • Page 172: Adjustment Procedures

    4069-XXX Adjustment Procedures Duplex Motor Drive Belts Do the duplex motor belt and drive belt adjustment whenever you remove or replace the duplex motor or loosen the motor or drive belt idler pulley. Service Tip: Excessive belt tension can result in stalling the duplex motor.
  • Page 173: Fuser Solenoid Adjustment

    Gap Adjustment The gap adjustment allows you to increase the minimum gap between sheets of paper as they are fed through the printer. This adjustment does not reduce the printer's overall performance such as pages per minute but can help in reducing the amount of curl of some printed media thus improving media stacking in the output bin.
  • Page 174: Printhead Assembly Adjustment

    To perform the registration adjustment: 1. Turn the printer off. 2. Press and hold: Return and Go. 3. Turn the printer On and release the buttons when “Performing Self Test" displays. 4. Select Registration from the menu. 5. Select Quick Test Page. The test page should only be printed on letter or A4 paper from Tray 1.
  • Page 175: Paper Alignment Assembly Adjustment

    3. Back the reference adjustment screw out far enough to allow the alignment assembly to be removed from the printer. It is not necessary to completely remove the screw. 4. Install the new alignment assembly. Turn the reference screw clockwise with a 7 mm nut driver until it touches the back of the reference plate and tighten the nut with a 5.5 mm wrench.
  • Page 176 4069-XXX b. Print a copy of the Quick Test Page and check the margin adjustments printed on the test page. These settings should be within the range specified in page 3-19. The reference screw can be adjusted without loosening the locknut. Turn the screw a few turns and print a copy of the Quick Test Page as you check the diamonds on the left margin.
  • Page 177: Screw Identification Table

    Screw Identification Table The following table contains screw types, locations, and quantities necessary to service the printer. Each screw callout in the removal procedure graphic displays the screw reference number listed in the table. Pay careful attention to each screw type location when doing removals.
  • Page 178 4069-XXX Reference Screw Type Number M3.5x8 mm Thread Cutting M3.5x12 mm Thread Cutting M3x5 mm Taptite Service Manual Location spring controller board integrated tray ITC board stacker support to right side frame engine board shield to left frame paper alignment assembly toner cartridge guide track...
  • Page 179 4069-XXX Reference Screw Type Number M3x6 mm Taptite M3x8 mm Taptite Location outer shield inner redrive deflector interconnect board to center pan engine board (bottom holes) controller board to interconnect board ground controller board to inner shield controller board (back) engine board to interconnect shield ground...
  • Page 180 4069-XXX Reference Screw Type Number M3x12 mm Taptite Panhead M3x28 mm Taptite Panhead M3x6 mm Taptite Panhead 4-10 Service Manual Location HVPS board developer drive ground (bottom hole) stacker duct engine board controller to shield controller board in pan shield ground LVPS fuser cover cable clip...
  • Page 181 4069-XXX Reference Screw Type Number M3.5x8 mm Plastite Thread Forming M3.5x10 mm Plastite Thread Forming M3x6 mm SEMS Machine Screw with washer M3.5x12 mm Plastite Thread Forming with washer Location autocompensator right side cover right side frame to pan left side frame to pan fuser board printhead to EP frame Repair Information...
  • Page 182: Removal Procedures

    Use the hand grips on the side of the printer. Make sure your fingers are not under the printer when you lift or set the printer down.
  • Page 183 4069-XXX Right Cover 1. Open the upper and bottom front covers. 2. Release the cover latch (A) and remove the right cover mounting screw (B). 4-13 Repair Information...
  • Page 184 4069-XXX 3. Remove the redrive assembly. 4. Remove the right side cover mounting screw (B). 5. Remove the right side cover. 4-14 Service Manual...
  • Page 185 4069-XXX Upper Front Cover 1. Raise the upper front cover. 2. Remove the upper front cover mounting screws (A). 3. Rotate the cover upward to allow the rear cover hinges to clear the mounting slots and remove the cover. 4-15 Repair Information...
  • Page 186: Center Pan Assembly

    4069-XXX Laser Assembly Cover 1. Remove the left door. 2. Remove the right cover. 3. Remove the rear paper deflector. 4. Press the fuser wiper cover latch and remove the cover. 5. Remove the paper full sensor flag assembly from the mounting bracket.
  • Page 187: Controller Board

    4069-XXX Controller Board 1. Remove the inner EMC shield. 2. Remove the controller board mounting screw (A). 3. Remove the controller board mounting screws (C). 4. Remove the controller board parallel port mounting screws (B). 5. Remove the serial port mounting screws if present. 6.
  • Page 188: Developer Drive Assembly

    4069-XXX Developer Drive Assembly 1. Remove the inner EMC shield. 2. Remove the developer drive assembly mounting screws (A). 3. Remove the developer drive assembly. Note: Be sure the developer drive assembly wheel aligns with the hub on the main drive assembly when reinstalling the assembly. 4-18 Service Manual...
  • Page 189: Duplex Board

    4069-XXX Duplex Board 1. Lift the base printer from the duplex assembly. 2. Remove the four duplex board cover mounting screws. 3. Gently disconnect the cables from the duplex board. Use caution to avoid damage to the cables and connectors.
  • Page 190: Duplex Motor

    4069-XXX Duplex Motor 1. Remove the duplex front cover door. 2. Gently disconnect the cables from the duplex board. Use caution to avoid damage to the cables and connectors. 3. Remove the four mounting screws from the left and right return guides and remove the guides.
  • Page 191: Emc Shields

    4069-XXX EMC Shields Inner EMC Shield 1. Remove the left door. 2. Remove the outer EMC shield. 3. Remove all option boards from the connector board slots. 4. Remove the inner EMC shield mounting screws (A). 5. Remove the inner EMC shield. 4-21 Repair Information...
  • Page 192 4069-XXX Outer EMC Shield 1. Remove the left door. 2. Loosen the outer EMC shield mounting screws (A) and remove the shield. 4-22 Service Manual...
  • Page 193: Engine Board

    4069-XXX Engine Board 1. Remove the inner EMC shield. 2. Disconnect all cables from the engine board. 3. Remove the engine board mounting screws (A). 4. Remove the engine board cage mounting screw (B) from the main drive motor assembly. 5.
  • Page 194: Fans

    4069-XXX Fans Auxiliary Fan (Models 614/616) 1. Remove the right cover. 2. Remove the inner EMC shield. 3. Remove the fuser wiper cover. 4. Disconnect the auxiliary fan cable from the engine board at connector J7. 5. Note the routing of the auxiliary fan cable (A) and remove the fan (B).
  • Page 195 4069-XXX Main Fan 1. Remove the top rear cover. 2. Remove the inner EMC shield. 3. Note the routing of the main fan cable (A) and disconnect the cable from the engine board at connector J1. 4. Release the four latches (B) and remove the fan from the left side frame.
  • Page 196: Frames

    4069-XXX Frames EP Frame Assembly 1. Remove the left and right side frames. 2. Remove the EP frame assembly. Left Side Frame 1. Remove the engine board. 2. Remove the main drive assembly. 3. Remove the upper front cover hinge assembly. 4.
  • Page 197 4069-XXX 7. Place the printer on its back and remove the left side frame mounting screws (A). 8. Remove the left side frame. 4-27 Repair Information...
  • Page 198 4069-XXX Right Side Frame 1. Remove the right side cover. 2. Remove the LVPS. 3. Remove the multipurpose tray assembly. 4. Remove the auxiliary fan assembly. 5. Disconnect the auto compensator arm bias spring from the right side frame. 6. Remove the toner sensor mounting screw (A), disconnect the sensor cable and remove the toner sensor.
  • Page 199: Fuser

    4069-XXX Caution: Be sure the fuser assembly has cooled before working on any of the fuser FRUs. Fuser 1. Remove the redrive assembly. 2. Loosen the fuser mounting screws and remove the fuser. 4-29 Repair Information...
  • Page 200: Fuser Board

    4069-XXX Fuser Board 1. Remove the fuser assembly. 2. Remove the fuser board cover. 3. Disconnect the cables from the fuser board. 4. Remove the fuser board mounting screw. 5. Release the fuser board from the standoff tab and lift the fuser board from the fuser assembly.
  • Page 201: Fuser Cover

    4069-XXX Fuser Cover 1. Remove the fuser assembly. 2. Note the thermistor cable routing and disconnect the cable from the fuser board. 3. Remove the left and right lamp bracket mounting screws (A). 4. Remove the left and right fuser cover mounting screws (B) and lift the cover from the fuser assembly.
  • Page 202: Fuser Detack Housing Assembly

    4069-XXX Fuser Detack Housing Assembly 1. Remove the fuser assembly. 2. Remove the fuser cover assembly. 3. Remove the fuser lamp. Use care when handling the lamp. 4. Disengage the hotroll bearing clips to free the fuser frame walls. 5. Gently apply outward pressure on the left and right fuser side frames (A) to release the detack housing assembly (B).
  • Page 203: Fuser Transfer Plate

    4069-XXX Fuser Transfer Plate 1. Remove the upper paper deflector. 2. Remove the fuser transfer roll. 3. Remove the inner paper deflector. 4. Lift the left side of the fuser transfer plate (A) and move the plate to the left to clear the right side from its mounting. 5.
  • Page 204: Fuser Envelope Conditioner Solenoid

    4069-XXX Fuser Envelope Conditioner Solenoid 1. Remove the fuser assembly. 2. Remove the solenoid mounting screw (A). 3. Disconnect the solenoid link (B). 4. Remove the solenoid from the fuser assembly. Note: Do the “Fuser Solenoid Adjustment” on page 4-3 you replace the fuser solenoid.
  • Page 205: Fuser Narrow Media Sensor/Flag Assembly

    4069-XXX Fuser Narrow Media Sensor/Flag Assembly 1. Remove the fuser assembly. 2. Remove the exit roll assembly. 3. Remove the fuser board cover. 4. Disconnect the sensors from the fuser board. 5. Remove the lower exit guide assembly 6. Remove the sensor/flag assembly from the lower exit guide assembly Fuser Exit Sensor Flag Assembly 1.
  • Page 206: Fuser Lower Exit Guide Assembly

    4069-XXX The fuser lamp FRU is color coded. The left and right fuser lamp bracket access holes let you view the end of the lamp. Use the following table to identify and install the correct lamp. Description Fuser Lamp 115V 550W Fuser Lamp 115V 875W Fuser Lamp 220V 550W Fuser Lamp 220V 875W...
  • Page 207: High Voltage Power Supply

    4069-XXX High Voltage Power Supply 1. Remove the inner paper deflector. 2. Remove the toner sensor cable from the retainer (A) on the front of the HVPS. 3. Remove the right side cover. 4. Disconnect the HVPS cable from the HVPS at connector (C). 5.
  • Page 208: Integrated Tray Compensator Assembly

    5. Place the printer on its side. 6. Locate the integrated tray compensator assembly (B) on the bottom of the printer and disconnect the compensator arm bias spring from the frame. 7. Remove the c-clip that rests against the right sideframe from the autocompensator pivot shaft.
  • Page 209: Integrated Tray Compensator Pick Roll Assembly

    1. Remove the paper tray. 2. Place the printer on its side. 3. Locate the compensator assembly on the bottom of the printer and pull the compensator arm away from the printer. 4. Unsnap the pick roll assembly (D) from its mounting and remove.
  • Page 210: Interconnect Board Assembly

    2. Remove the engine board and shield. 3. Remove the LVPS. 4. Disconnect all cables from the interconnect board. 5. Place the printer on its back and remove the mounting screws (A). Note: Go to “Interconnect Board” on page 5-12 correct jumper locations for your printer.
  • Page 211 4069-XXX 6. Remove the interconnect board assembly. 4-41 Repair Information...
  • Page 212: Low Voltage Power Supply

    2. Remove the LVPS mounting screws (A) from the rear of the bottom pan. 3. Pull the LVPS assembly from the right side of the printer. Initial resistance is felt as the automate plug disconnects. 4. Press the release latch on the fuser lamp cable connector and disconnect from the LVPS.
  • Page 213: Main Drive Assembly

    1. Remove the inner EMC shield. 2. Remove the gear guard. 3. Remove the developer drive assembly. 4. Remove the transfer shaft (A) through the bottom of the printer. 5. Remove all cables from the cable clamps (B) on the main drive assembly.
  • Page 214 4069-XXX 10. Remove the main drive assembly. Note: Do not remove the screws (E) on the main drive assembly. Be sure the main drive assembly gear shaft aligns with the hub on the left side frame when reinstalling the main drive assembly. 4-44 Service Manual...
  • Page 215: Main Drive Motor

    4069-XXX Main Drive Motor 1. Remove the main drive assembly. 2. Remove the main drive motor mounting screws (A). 3. Remove the main drive motor. 4-45 Repair Information...
  • Page 216: Multipurpose Tray/Lower Deflector Assembly

    4069-XXX Multipurpose Tray/Lower Deflector Assembly 1. Open the multipurpose tray to a position that allows the left and right tray hinge slots (A) to align with the rectangular mounting posts (B). Pull upward on each tray hinge to remove the tray from the two mounting posts.
  • Page 217 4069-XXX 2. Remove the upper deflector. 3. Remove the solenoid mounting screw. 4. Remove the screws (A) mounting the multipurpose tray/lower deflector assembly. 5. Remove the multipurpose tray/lower deflector assembly. 4-47 Repair Information...
  • Page 218: Operator Panel Assembly

    4069-XXX Operator Panel Assembly 1. Remove the upper front cover. 2. Disconnect the operator panel cable. 3. Gently press the operator panel lens tab (A) and remove the operator panel. 4-48 Service Manual...
  • Page 219: Operator Panel Cable/Cover Open Switch Assembly

    7. Be sure the torroid is on the opposite end of the cables near the engine board connectors. Route the cables through the printer and down the inside of the engine board shield. Plug the cables into the engine board connectors.
  • Page 220: Optional 250/500 Paper Tray Assembly

    4069-XXX Optional 250/500 Paper Tray Assembly Note: Remove the printer and other paper feed options to access the failing optional paper tray assembly. Paper Tray Compensator Assembly 1. Remove the printer and other paper feed options. 2. Disconnect the compensator assembly bias spring from the tray frame.
  • Page 221: Paper Alignment Assembly

    1. Remove the upper paper deflector assembly. 2. Remove the inner paper deflector assembly. 3. Release the input paper sensor from its mounting and remove. 4. Remove the left door. 5. Remove the paper alignment assembly mounting screws (A) located inside the printer. 4-51 Repair Information...
  • Page 222 4069-XXX 6. Locate the paper alignment assembly reference adjustment screw (B) through the left frame and remove the screw. 7. Remove the paper alignment assembly. Note: Do the “Paper Alignment Assembly Adjustment” on page 4-5 when you reinstall the assembly. 4-52 Service Manual...
  • Page 223: Paper Deflectors

    3. Place the printer on its side. 4. Remove the lower deflector assembly. 5. Gently pry the inner paper deflector from the left and right mounting posts (A) located on the bottom of the printer and remove the deflector. Upper Paper Deflector Assembly 1.
  • Page 224: Paper Input Sensor

    4069-XXX Paper Input Sensor 1. Remove the inner paper deflector assembly. 2. Disconnect the paper input sensor cable from the input sensor. 3. Release the input paper sensor from its mounting and remove. Paper Size Sensing Board 1. Disconnect the paper size sensing board cable from the board. 2.
  • Page 225: Pick Roll

    4069-XXX Pick Roll 1. Remove the upper paper deflector. 2. Release the pick roll retaining tab and slide the pick roll off the shaft. 4-55 Repair Information...
  • Page 226: Printhead

    4069-XXX Printhead 1. Remove the laser assembly cover. 2. Disconnect the printhead cables (A) from the printhead assembly. 3. Remove the printhead mounting screws (B) and remove the printhead. Note: Do the “Printhead Assembly Adjustment” on page 4-4 whenever you remove or replace the printhead assembly or loosen the mounting screws.
  • Page 227: Redrive Assembly

    4069-XXX Redrive Assembly 1. Remove the redrive door assembly. 2. Remove the redrive exit cover. 3. Remove the redrive assembly mounting screws (A). 4. Release the redrive assembly mounting latches (B) and remove the redrive assembly. 4-57 Repair Information...
  • Page 228: Smart Cartridge Contacts

    4069-XXX Smart Cartridge Contacts 1. Remove the upper front cover. 2. Release tab (A) and remove the contact cover. 3. Remove the contact plunger (B). 4. Remove the screws (C) and remove the contacts (D). 4-58 Service Manual...
  • Page 229: Toner Sensor

    4069-XXX Toner Sensor 1. Remove the right side cover. 2. Remove the toner sensor mounting screw (A). Disconnect the toner sensor cable and remove the toner sensor. 4-59 Repair Information...
  • Page 230: Transfer Roll Assembly

    2. Unsnap the transfer roll assembly from the left pivot arm. 3. Lift the transfer roller assembly toward the left and remove the transfer roller assembly from the printer. Upper Paper Deflector Assembly 1. Open the multipurpose tray and remove the tray from the two mounting posts.
  • Page 231: Upper Front Cover Hinge Assembly

    4069-XXX Upper Front Cover Hinge Assembly 1. Remove the upper front cover. 2. Remove the laser assembly cover. 3. Remove the C-clips (A) from the upper front cover hinge assembly left and right hinge pins and remove the pins. Note the pin orientation and the C-clip location on the inside of each hinge.
  • Page 232: Upper Front Cover Interlock Switch Assembly

    4069-XXX Upper Front Cover Interlock Switch Assembly 1. Remove the upper front cover. 2. Remove the operator panel. 3. Remove the inner EMC shield. 4. Pull up on the switch (A) to remove from the mounting posts (B). 5. Note the routing of the interlock switch assembly cable and disconnect the cable on the engine board.
  • Page 233: Connector Locations

    4069-XXX 5. Connector Locations Low Voltage Power Supply Connector CN3 Interconnect Board Pin No. Signal +5 V dc +5 V dc Ground Ground Ground Ground +24 V dc +24 V dc Heat on +5 V dc +5 V dc Ground Ground Ground Ground...
  • Page 234 4069-XXX Service Manual...
  • Page 235: High Voltage Power Supply

    4069-XXX High Voltage Power Supply Connector CN1 Engine Board Pin No. Signal Developer PWM +24 V dc Return Charge PWM +24 V dc IN TX PWM TX Enable TX CUR PWM SVRO OUT Connector Locations...
  • Page 236: Engine Board

    4069-XXX Engine Board Connector J1 Main Fan J3 Printhead (Mirror Motor) J4 Cover Closed Switch J5 Printhead Service Manual Pin No. Signal Fan Stall Ground Main Fan +24 V dc Return +24 V dc Return ReFREQ LOCKn Start* +24 V dc Return +24 V dc Cover Closed Ground...
  • Page 237 4069-XXX Connector J6 Output Level Sensor J7 Auxiliary Fan 414/616 J8 Printhead HYSNC Pin No. Signal Ground Ground Opt2 Ground +5 V dc Cartfan Ground Ground HSYNC* Ground +5 V dc Connector Locations...
  • Page 238 4069-XXX Connector J10 Erase/Cartridge/ Sensor/Input Sensor/ HVPS J11 Operator Panel Service Manual Pin No. Signal AT Servo (HVPS) Servo OutT (HVPS) TXENABLE (HVPS) Transfer (HVPS) +24 V dc (HVPS) Charge (HVPS) Ground (HVPS) Developer (HVPS) Ground (In Sens) In Sns* (In Sens) +5 V dc (C-Sens) CTSENSE* (C-Sens) Ground (C-Sens)
  • Page 239 4069-XXX Connector J12 Transport Motor J13 Autoconnect (Options) J14 Autoconnect (Options) Pin No. Signal +24 V dc +24 V dc Return +24 V dc Return Motor3 Motor4 Motor1 +5 V dc Motor2 Ground Motor0 RXDIN Ground +5 V dc Ground Ground RXDIN Ground...
  • Page 240 4069-XXX Connector J15 Integrated Paper Tray - Paper Size Sensor J16 Fuser J17 MPT Pick Service Manual Pin No. Signal +5 V dc PSIZE2 Ground PSIZE1 +24 V dc Ground POUT +5 V dc Paper Low +5 V dc Exit Sensor Thumpret +5 V dc Thumpleft...
  • Page 241 4069-XXX Connector J18 Auto Compensator J19 MPT Paper Out J20 Interconnect Board J21 Smart Cartridge Pin No. Signal +24 V dc Ground Ground +5 V dc Ground POSENSE +5 V dc Scart Scart Ground Ground Connector Locations...
  • Page 242 4069-XXX 5-10 Service Manual...
  • Page 243: Fuser Board

    4069-XXX Fuser Board Connector J1 Engine Board J2 Thermistor J3 Thumper J4 Thumper Solenoid J5 Narrow Media Sensor Pin No. Signal NarMedia ThermGnd HRTherm Ground ThumpA +5 V dc ThumpB ExitSns* ThermGnd HRTherm Ground +42V dc ThumpB ThumpA +5 V dc Nar Media Ground Connector Locations...
  • Page 244: Interconnect Board

    4069-XXX Interconnect Board Connector J1 Fuser Solenoid J2 LVPS J3 LVPS J4 Autoconnect Top 5-12 Service Manual Pin No. Signal +42 V dc Ground +42 V dc Heaton Xeroxing +24 V dc +24 V dc +24 V dc Ground Ground Ground Ground Ground...
  • Page 245 4069-XXX Connector J5 Autoconnect BTM/FNT J6 Engine Board J7 Controller Board J11 INA 1 J12 INA 2 Connector J8 ID-1 J9 ID-2 J10 ID-3 Note: A 902 service error may display if the jumpers are not correctly installed. • Models 010 and 01n have a jumper on J10 between the center pin and pin 5.
  • Page 246 4069-XXX • Models 616 and 61n have a jumper between the center pin and pin1 of J8 and a jumper between the center pin and pin 3 of J9. 5-14 Service Manual...
  • Page 247: Envelope Option Board

    4069-XXX Envelope Option Board Connector Pin No. Signal Ground Tx (EOC) Ground Rx (EOC) +24 V dc Return +24 V dc Ground Paper Present +5 V dc Ground Paper Present +5 V dc Motor - Phase B- Motor - Phase A- Motor - Phase B+ Motor - Phase A+ Connector Locations...
  • Page 248 4069-XXX 5-16 Service Manual...
  • Page 249: Duplex Option Board

    4069-XXX Duplex Option Board Note: Duplex connectors J10 and J11 are interchangeable. No problem results if the connectors are switched. Connector J1 Motor J2 DC Motor Sensor/Encoder Board J3 Stepper Motor J4 Fan J5 Paper Input Sensor J6 Rear Cover Open Switch J7 Jam Removal Tray Open Switch...
  • Page 250 4069-XXX Connector J9 Autoconnect, Option Below J10 Autoconnect, Option Below J11 Printer Autoconnect J12 Printer Autoconnect 5-18 Service Manual Pin No. Signal Ground PrtxDout Ground PrtRxd +24 V dc Ground +24 V dc Ground Ground PrtxDin Ground PrtRxD...
  • Page 251: Autoconnect - Top

    4069-XXX Autoconnect - Top Connector Top Autoconnect Pin No. Signal 0 V dc +5 V dc 0 V dc 0 V dc 0 V dc +5 V dc 0 V dc +24 V dc Connector Locations 5-19...
  • Page 252: Output Expander Control Board

    4069-XXX Output Expander Control Board Connector J1A Autoconnect J2A Autoconnect J3 Pass Thru Sensor J4 DC Motor 5-20 Service Manual Pin No. Signal +24 V dc Ground +5 V dc Prtxdin Ground prtrxd Ground +24 V dc Ground +5 V dc prtxdout Ground prtrxd...
  • Page 253 4069-XXX Connector J5 Bin Full/Near Full Dual Sensor J6 Jumper Connector Pin No. Signal Ground Ground binful binful RVsnsr Not Used Not Used Not Used Connector Locations 5-21...
  • Page 254: High-Capacity Output Stacker Board

    4069-XXX High-Capacity Output Stacker Board Connector J1A Autoconnect J2A Autoconnect J3 Pass Thru Sensor J4 DC Motor 5-22 Service Manual Pin No. Signal +24 V dc Ground +5 V dc Prtxdin Ground prtrxd Ground +24 V dc Ground +5 V dc prtxdout Ground prtrxd...
  • Page 255 4069-XXX Connector J5 Bin Full/Near Full Dual Sensor J6 Jumper Connector J6 Connector Jumper Locations High-Capacity Stacker Board Upper Unit Board Lower Unit Board Pin No. Signal Ground Ground binful binful RVsnsr Upper Unit Upper/Lower Unit Lower Unit Pin 1 Pin 2 Not Used Connector Locations...
  • Page 256 4069-XXX 5-24 Service Manual...
  • Page 257: Preventive Maintenance

    Damaged, missing, or altered covers, especially in the area of the top cover and the power supply cover • Possible safety exposure from any non-Lexmark attachments Lubrication Specifications Lubricate only when parts are replaced or as needed, not on a scheduled basis.
  • Page 258: Scheduled Maintenance

    Maintenance” at each 300K page count interval. It is necessary to replace the fuser assembly, transfer roller and charge roll at this interval to maintain the print quality and reliability of the printer. The parts are available as a maintenance kit with the following part...
  • Page 259: Parts Catalog

    4069-XXX 7. Parts Catalog How To Use This Parts Catalog • SIMILAR ASSEMBLIES: If two assemblies contain a majority of identical parts, they are shown on the same list. Common parts are shown by one index number. Parts peculiar to one or the other of the assemblies are listed separately and identified by description.
  • Page 260: Printer Serial Label

    4069-XXX Printer Serial Label Look at the printer serial label to identify the printer you are working on. There are two service levels of Optra T printers. Some printers are at a service level B as indicated by the B on the label.
  • Page 261 4069-XXX Use the Model Name/Type table to identify model specific replacement FRUs. The parts catalog uses the Type last three digits to identify model specific FRUs. Model Name Optra T 610 Optra T 610n Optra T 612 Optra T 612n Optra T 614 Optra T 614 Optra T 614n...
  • Page 262: Assembly 1: Covers

    4069-XXX Assembly 1: Covers Service Manual...
  • Page 263 4069-XXX Asm- Part Index Number 99A1512 99A1508 99A1506 99A1507 99A1593 99A0816 99A0815 99A1595 99A0834 1-10 99A1775 1-11 99A1503 1-12 99A1504 1-12 99A1505 Units Description Cover Assembly, Redrive Cap Cover, Fuser Wick Assembly Cover Asm, Laser Assembly 010/212/23v/ Cover Asm, Laser 500 Output 414/616/41b/ 41e/41l Screw, Laser Cover PP 99A0263 Cable, Smart Cartridge...
  • Page 264 4069-XXX Assembly 1: Covers (continued) Service Manual...
  • Page 265 4069-XXX Asm- Part Index Number 1-13 99A0007 1-14 99A1502 1-15 99A0004 1-16 99A1511 1-17 99A1501 1-18 99A1577 1-19 99A1509 1-19 99A1510 1-20 99A1587 99A0577 99A1594 Units Description Label, TLI/ID/Serial No. - Blank Latch, Upper Cover Spring, Latch Cover Assembly, Lower Front Operator Panel Assembly Switch, Cover Open w/Operator Panel Cable Assembly...
  • Page 266: Assembly 2: Frame

    4069-XXX Assembly 2: Frame Service Manual...
  • Page 267 4069-XXX Asm- Part Index Number 99A1643 99A1592 99A0803 99A0138 99A1580 99A1613 99A1879 99A1515 99A1516 99A0867 99A1832 99A1662 2-10 99A0113 2-11 99A1924 2-13 99A1519 2-14 99A0058 2-15 99A1588 2-16 99A1663 2-16 99A1968 2-17 99A1535 2-18 99A0049 2-19 99A1518 2-20 99A0028 2-21 Units Description Shroud, Fan 250 010/01n/23v/23e...
  • Page 268 4069-XXX Assembly 2: Frame (continued) 7-10 Service Manual...
  • Page 269 4069-XXX Asm- Part Index Number 2-22 99A0466 2-23 99A0039 2-24 99A0026 2-25 99A1522 2-26 99A1525 2-27 99A1850 2-27 99A0055 2-28 99A1897 2-28 99A1833 2-29 99A0053 2-30 99A1517 2-31 99A0549 2-32 99A0063 2-33 99A1514 2-34 99A0128 2-35 99A1896 2-36 99A0899 2-37 99A0567 2-38 99A0556...
  • Page 270: Assembly 3: Printhead

    4069-XXX Assembly 3: Printhead 7-12 Service Manual...
  • Page 271 4069-XXX Asm- Part Index Number 99A1526 99A1527 99A1528 99A1867 99A1873 Units Description Printhead Assembly, 010/01n Printhead Assembly, 212/21n/23v/23e Printhead Assembly, 414 Printhead Assembly, 41b/41e/41l Printhead Assembly, 616/61n Screw, Printhead Mounting PP 99A0263 7-13 Parts Catalog...
  • Page 272: Assembly 4: Paper Feed (Autocompensator)

    4069-XXX Assembly 4: Paper Feed (Autocompensator) 7-14 Service Manual...
  • Page 273 4069-XXX Asm- Part Index Number 99A0060 99A1056 99A1530 99A0070 99A1616 99A1609 99A1927 99A1930 Units Description Sensor, Paper Out Internal Tray Pick Arm Assembly (250) 010/01n/23v/23e Pick Arm Assembly (500) 212/414/616/21n/ 41b/41l/41e/61n Pick Rolls Screw, Hanger PP 99A0263 Flag, Paper Out 500 Tray 212/414/616/21n/ 41b/41l/41e/61n Flag, Paper Out 250 Internal Tray 010/01n/ 23v/23e...
  • Page 274: Assembly 5: Paper Feed - Multipurpose Unit

    4069-XXX Assembly 5: Paper Feed - Multipurpose Unit 7-16 Service Manual...
  • Page 275 4069-XXX Asm- Part Index Number 99A0075 99A0071 99A0076 99A0081 99A0083 99A1608 99A1531 99A0084 5-10 99A0082 5-11 99A0078 5-12 99A0073 5-13 5-14 99A0072 5-15 99A0074 Units Description Screw, Socket Set M4X5 mm Arm Assembly, MPT Pick Roll Assembly Spring Assembly, Separator MPT Pad Assembly Kit o Restraint Pad o MPT Pad Assembly...
  • Page 276: Assembly 6: Paper Feed - Alignment

    4069-XXX Assembly 6: Paper Feed - Alignment 7-18 Service Manual...
  • Page 277 4069-XXX Asm- Part Index Number 99A0089 99A1953 99A0490 99A0492 99A0565 99A0566 99A0559 Units Description Alignment Assembly Paper Feed Screw, Reference Ground Clip Clip, Reference Ground Screw, Paper Reference Adjustment Washer, Reference Adjustment Nut, Paper Reference Adjustment Lever, Bellcrank Release Screw, Alignment Asm Mtg PP 99A0263 7-19 Parts Catalog...
  • Page 278: Assembly 7: Paper Feed - Output

    4069-XXX Assembly 7: Paper Feed - Output 7-20 Service Manual...
  • Page 279 4069-XXX Asm- Part Index Number 99A1586 99A1604 99A1533 99A1644 99A1534 99A0104 99A1857 Units Description Redrive Assembly, Inner 250 010/01n/23v/ Redrive Assembly, 212 Redrive Assembly, Inner 500 414/616/61n/ 41b/41l/41e/21n Door Assembly, Redrive 250 010/212/21n/ 23v/23e Door Assembly, Redrive 500 414/616/41b/ 41l/41e/61n Spring, Upper Diverter Deflector, Upper Redrive Screw, SEMS-Duplex Path PP 99A0263...
  • Page 280: Assembly 8: Integrated Paper Tray - 250 Sheet

    4069-XXX Assembly 8: Integrated Paper Tray - 250 Sheet 7-22 Service Manual...
  • Page 281 4069-XXX Asm- Part Index Number 99A1536 99A1601 99A0120 99A1894 99A0119 99A1812 99A0121 99A0126 99A0124 8-10 99A0127 8-11 99A1952 8-12 99A0893 8-13 99A1537 Units Description Tray, Integrated 250 Sheet 010/01n/23v/23e Latch, Back Restraint Restraint Pad Restraint, Side 250 Sheet Tray Wear Strips Label, Tray Option Number Clip, 250 Tray Wear Finger, Autosize...
  • Page 282: Assembly 9: Integrated Paper Tray - 500 Sheet

    4069-XXX Assembly 9: Integrated Paper Tray - 500 Sheet 7-24 Service Manual...
  • Page 283 4069-XXX Asm- Part Index Number 99A1601 99A1576 99A1895 99A0292 99A1812 99A1750 99A0126 99A0124 99A1952 9-10 99A1537 9-11 99A1582 9-12 99A0120 9-13 99A1602 Units Description Latch, Back Restraint Tray Assembly 500 Sheet 212/414/616/21n/ 41b/41l/41e/61n Restraint, Side Strip, Wear Label, Tray Option Number Plate, 500 Tray Wear Finger, Autosize Plate, Snap-in...
  • Page 284: Assembly 10: Main Drive

    4069-XXX Assembly 10: Main Drive 7-26 Service Manual...
  • Page 285 4069-XXX Asm- Part Index Number 10-1 99A1543 10-1 99A0129 10-1 99A0801 10-2 99A0134 10-2 99A1569 10-3 99A0275 10-4 99A0954 99A0260 Units Description Gearbox, w/Motor 010/212/01n/21n/23v/23e Gearbox, w/Motor 414/41b/41l/41e Gearbox, w/Motor 616/61n Shaft, Power Take Off 010/01n/23v/23e Shaft, Power Take Off 500 212/414/616/21n/ 41b/41l/41e/61n Spring, Power Takeoff Shaft Gear, Bevel with Grease Packet...
  • Page 286: Assembly 11: Developer Drive

    4069-XXX Assembly 11: Developer Drive 7-28 Service Manual...
  • Page 287 4069-XXX Asm- Part Index Number 11-1 99A1544 11-2 99A0136 11-3 99A0564 11-4 11-5 Units Description Developer Drive Assembly Shaft, Developer Drive Coupler, Gear #55 Screw, Developer Drive Ground PP 99A0263 Screw, Developer Drive Mtg PP 99A0263 7-29 Parts Catalog...
  • Page 288: Assembly 12: Hot Roll Fuser

    4069-XXX Assembly 12: Hot Roll Fuser 7-30 Service Manual...
  • Page 289 4069-XXX Asm- Part Index Number 12-1 99A1584 12-1 99A1585 12-1 99A1660 12-1 99A1661 12-2 99A0725 12-3 99A1603 12-4 12-5 99A1631 12-6 99A1520 12-7 99A0833 12-8 99A1521 12-8 99A1549 12-9 99A0159 12-10 99A1621 12-11 99A0173 12-12 12-13 12-14 99A0160 12-14 99A0158 12-15 99A1598 12-16...
  • Page 290 4069-XXX Assembly 12: Hot Roll Fuser (continued) 7-32 Service Manual...
  • Page 291 4069-XXX Asm- Part Index Number 12-21 12-22 99A0142 12-23 99A0150 12-24 99A0143 12-25 99A1554 12-26 99A1600 12-26 99A1659 12-27 99A1591 12-28 12-29 99A0410 12-30 99A1648 12-31 99A1597 12-32 99A0157 12-33 99A0148 12-34 99A0297 12-35 99A1651 12-36 99A1551 12-37 99A0897 12-38 99A0167 12-39 99A1550...
  • Page 292: Assembly 13: Transfer

    4069-XXX Assembly 13: Transfer 7-34 Service Manual...
  • Page 293 4069-XXX Asm- Part Index Number 13-1 99A1015 13-2 99A0349 13-3 99A0184 13-4 99A0186 13-5 99A0185 13-6 99A0181 13-7 99A1578 Units Description Transfer Roll Assembly Arm, Transfer Roll Assembly Right Spring, Transfer Roll Right Erase Lamp Assembly Kit 010/212/414/616/ 01n/21n/61n o Lamp, Erase Assembly o Lens, Erase Lamp Shaft, Transfer Pivot Spring, Transfer Roll Left...
  • Page 294: Assembly 14: Charging

    4069-XXX Assembly 14: Charging 7-36 Service Manual...
  • Page 295 4069-XXX Asm- Part Index Number 14-1 99A0512 14-2 99A0513 14-3 99A1017 14-4 99A1555 Units Description Link Assembly, Charge Left Kit Link Assembly, Charge Right Kit Roll Assembly, Charge Bushing, Charge Roll Screw, Charge Roll PP 99A0263 7-37 Parts Catalog...
  • Page 296: Assembly 15: Electronics

    4069-XXX Assembly 15: Electronics 7-38 Service Manual...
  • Page 297 4069-XXX Asm- Part Index Number 15-1 99A1869 15-1 99A1871 15-1 99A1923 15-1 99A1878 15-2 1342514 15-2 43H5248 15-2 1339538 15-2 1342536 15-2 1339537 15-2 1339539 15-2 1339540 15-2 1339541 15-2 1339546 15-2 1342534 15-2 1339543 15-2 1339542 15-2 1374067 15-2 1339544 15-2 1339545...
  • Page 298 4069-XXX Assembly 15: Electronics (continued) 7-40 Service Manual...
  • Page 299 15-4 99A1943 15-5 15-6 15-7 Note: Be sure and check the printer service level before replacing the HVPS. Go to correct replacement FRU. 99A1823 High Voltage Power Supply 010/212/414/616/01n/21n/61n 99A1863 High Voltage Power Supply (all service level B printers)/ 23v/23e...
  • Page 300 4069-XXX Assembly 15: Electronics (continued) 7-42 Service Manual...
  • Page 301 4069-XXX Asm- Part Index Number 15-13 99A1954 15-13 99A1955 15-13 99A1956 15-13 99A1957 15-13 99A1958 15-13 99A1959 15-13 99A1960 15-14 15-14 15-14 99A1612 99A0346 Units Description Controller Board Assembly 010 Controller Board Assembly 212/23v Controller Board Assembly 414/41b Controller Board Assembly 616 Controller Board Assembly 01n Controller Board Assembly 23e/21n Controller Board Assembly 41n/41l/41e/61n...
  • Page 302 4069-XXX Assembly 15: Electronics (continued) 7-44 Service Manual...
  • Page 303 4069-XXX Asm- Part Index Number 15-15 99A0408 15-16 15-16 15-16 15-17 99A1566 15-18 99A1570 15-18 99A1571 15-19 99A0207 15-19 99A0206 15-20 15-20 15-21 99A0260 99A1611 99A1610 Units Description Cover, INA Flat (Blank) Screw, INA Cover Mounting PP 99A0263 Screw, INA Cover Mounting PP 99A0263 Screw, INA Cover Mounting PP 99A0263 Engine Board Shield Assembly Shield, Inner Assembly, 1 slot 010/01n/23v/...
  • Page 304 4069-XXX Assembly 15: Electronics (continued) 7-46 Service Manual...
  • Page 305 4069-XXX Asm- Part Index Number 15-22 99A0138 15-23 99A0803 15-24 99A0255 15-25 99A1543 15-25 99A0129 15-25 99A0801 15-26 99A0256 15-27 99A0128 15-28 99A1632 15-29 99A0257 Units Description Sensor, Standard Bin Level Fan, Main Cable, Main Drive Motor Gearbox, w/Motor 010/212/01n/21n/23v/23e Gearbox, w/Motor 414/41b/41l/41n Gearbox, w/Motor 616/61n Cable, Integrated Tray...
  • Page 306 4069-XXX Assembly 15: Electronics (continued) 7-48 Service Manual...
  • Page 307 4069-XXX Asm- Part Index Number 15-30 99A0049 15-31 99A0466 15-32 99A1593 15-33 99A1501 15-34 99A1577 15-35 99A0053 15-36 99A0078 15-37 99A0072 15-38 99A0186 15-39 99A0576 15-40 99A0815 Units Description Fan, Auxiliary 414/616 Sensor, Toner Cartridge Level Cable, Smart Cartridge Operator Panel Assembly Switch, Cover Open w/Operator Panel Cable Assembly Sensor, Input...
  • Page 308 4069-XXX Assembly 15: Electronics (continued) 7-50 Service Manual...
  • Page 309 4069-XXX Asm- Part Index Number 15-41 99A1526 15-41 99A1527 15-41 99A1528 15-41 99A1873 15-41 99A1867 15-42 99A0889 15-43 99A1573 15-44 99A0173 15-45 99A1553 15-46 99A1551 15-47 99A1603 15-48 99A1648 15-49 99A1651 15-50 99A1554 15-51 99A1575 15-52 99A0247 15-53 99A0250 99A1612 Units Description Printhead Assembly 010/01n...
  • Page 310: Assembly 16: 250 Sheet Tray

    4069-XXX Assembly 16: 250 Sheet Tray 7-52 Service Manual...
  • Page 311 4069-XXX Asm- Part Index Number 16-1 16-2 99A1967 16-3 99A0627 16-4 16-5 99A0063 16-6 99A0445 16-7 99A0448 16-8 16-9 99A1054 16-10 99A0277 16-11 16-12 99A0276 16-13 99A0451 16-14 99A0282 16-15 99A0450 16-16 99A0350 16-17 99A0679 16-18 16-19 Units Description Screw, Option Board Mounting PP 99A0263 Board, Option Tray Jumper, 2-pin...
  • Page 312 4069-XXX Assembly 16: 250 Sheet Tray (continued) 7-54 Service Manual...
  • Page 313 4069-XXX Asm- Part Index Number 16-20 99A0070 99A0438 16-21 99A1638 16-22 99A0026 16-23 99A0419 16-24 99A0058 16-25 99A0288 16-26 99A1666 16-27 99A0272 16-28 99A0275 99A0278 16-29 99A0280 16-30 99A0274 16-31 99A0273 16-32 99A0279 16-33 99A0281 99A1929 Units Description Roll Assembly, Pick Bushing, Drive Roll Base, 250 Option Tray Bias Arm Assembly...
  • Page 314 4069-XXX Assembly 16: 250 Sheet Tray (continued) 7-56 Service Manual...
  • Page 315 4069-XXX Asm- Part Index Number 16-34 99A1601 16-35 99A0120 16-36 99A1536 16-37 99A1894 16-38 99A0119 16-39 99A1637 16-40 99A0121 16-41 99A0126 16-42 99A0124 16-43 99A1952 16-44 99A1537 16-45 99A0893 16-46 99A0127 99A0286 Units Description Latch, Back Restraint Restraint Pad Tray Assembly, 250 Sheet Option Restraint, Side 250 Sheet Tray Wear Strips Label, Tray Option Number...
  • Page 316: Assembly 17: 500 Sheet Tray

    4069-XXX Assembly 17: 500 Sheet Tray 7-58 Service Manual...
  • Page 317 4069-XXX Asm- Part Index Number 17-1 99A0350 17-2 17-3 99A0405 17-4 99A0070 17-5 99A1636 17-6 99A0058 17-7 99A0419 17-8 99A0026 16-9 99A0288 17-10 99A1895 17-11 99A0292 17-12 99A1829 17-13 99A1583 17-14 99A0126 17-15 99A0124 17-16 99A1952 17-17 99A1582 17-18 99A0120 17-19 99A1576 17-20...
  • Page 318 4069-XXX Assembly 17: 500 Sheet Tray (continued) 7-60 Service Manual...
  • Page 319 4069-XXX Asm- Part Index Number 17-26 99A0282 17-27 99A1750 17-28 99A0276 17-29 17-30 99A0450 17-31 99A0451 17-32 99A0438 17-33 99A0275 17-34 17-35 17-36 99A0280 17-37 99A0446 17-38 99A0274 17-39 99A0063 17-40 99A0286 17-41 99A1664 17-42 99A0273 17-43 99A0279 17-44 99A0281 17-45 99A1702 17-46...
  • Page 320: Assembly 18: Duplex

    4069-XXX Assembly 18: Duplex 7-62 Service Manual...
  • Page 321 4069-XXX Asm- Part Index Number 18-1 99A1674 18-2 99A0322 18-2 99A1693 18-3 99A0324 18-4 99A0326 18-5 99A0323 18-6 99A1675 18-7 99A1904 18-8 18-9 99A0328 18-10 99A0329 18-11 99A0321 18-12 99A1673 18-13 18-14 99A0312 18-15 18-16 99A1130 18-17 18-18 99A0340 18-18 99A1680 18-19 99A1579...
  • Page 322 4069-XXX Assembly 18: Duplex (continued) 7-64 Service Manual...
  • Page 323 4069-XXX Asm- Part Index Number 18-21 99A0342 18-21 99A1682 18-22 99A1131 18-23 99A0341 18-24 18-25 99A1668 18-25 99A1677 18-26 99A0316 18-27 99A0315 18-28 99A0325 18-29 99A0280 18-30 99A0311 18-31 99A0274 18-32 99A0310 18-33 18-34 99A0317 18-35 99A0434 18-36 99A0279 18-37 99A0191 18-38 99A1669...
  • Page 324 4069-XXX Assembly 18: Duplex (continued) 7-66 Service Manual...
  • Page 325 4069-XXX Asm- Part Index Number 18-42 99A1290 18-42 99A1280 18-43 99A1634 18-43 99A1679 18-44 99A0435 18-44 99A1691 18-45 99A1672 18-46 99A0332 18-47 99A0307 18-48 99A0335 18-49 99A0334 18-50 99A0952 18-51 18-52 99A0330 18-53 18-54 99A0308 18-55 18-56 99A0337 18-57 99A0319 18-57 99A1676 18-58...
  • Page 326: Assembly 19: Output Expander

    4069-XXX Assembly 19: Output Expander 7-68 Service Manual...
  • Page 327 4069-XXX Asm- Part Index Number 19-1 99A1857 19-2 99A0104 19-3 99A0369 19-4 99A0052 19-5 19-6 99A0915 19-7 99A0571 19-8 99A1817 19-9 99A1666 19-10 99A1689 19-11 99A1688 19-12 99A0482 19-13 99A1784 19-14 99A0914 19-15 99A0372 19-16 99A0415 19-17 99A0481 19-18 19-19 99A0409 19-20 99A1580...
  • Page 328 4069-XXX Assembly 19: Output Expander (continued) 7-70 Service Manual...
  • Page 329 4069-XXX Asm- Part Index Number 19-22 99A1748 19-23 99A0368 19-24 99A0363 19-25 99A0371 19-26 99A0361 19-27 99A0362 19-28 99A0364 19-29 99A0351 19-30 99A0913 19-31 99A0912 Units Description Door Assembly, Rear Access Shaft Assembly, Lower Also order PP 99A0572 Pulley, Drive Cover, Right Side Belt, 160 Gear Arm Assembly, Belt Idler...
  • Page 330: Assembly 20: Envelope Feeder

    4069-XXX Assembly 20: Envelope Feeder 7-72 Service Manual...
  • Page 331 4069-XXX Asm- Part Index Number 20-1 99A0389 20-2 99A1694 20-3 99A1696 20-4 99A0485 20-5 99A0393 20-6 99A1697 20-7 99A0390 20-8 99A0488 20-9 99A0382 20-10 99A1666 20-11 99A0388 20-12 99A1700 99A0484 99A0491 99A0400 99A0489 99A0487 Units Description Paper Weight Assembly Guide, Edge Cover, Top Sensor, Envelope Pass Thru Clutch, Restraint/Gear...
  • Page 332 4069-XXX Assembly 20: Envelope Feeder (continued) 7-74 Service Manual...
  • Page 333 4069-XXX Asm- Part Index Number 20-13 20-14 99A1698 99A0384 99A0385 99A0494 99A0427 99A0469 99A1699 Units Description Gear Kit, PP 99A0271 o Gear, Feed o Gear, Master Cam o Gear, Drive Roll Shaft o Gear, Master/Feed Kick o Gear, Drive Idler o Gear, Comp Drive/Clutch o Gear, Kick Roll Connect o Gear, Kick CNCT Idler...
  • Page 334: Assembly 21: High Capacity Feeder

    4069-XXX Assembly 21: High Capacity Feeder 7-76 Service Manual...
  • Page 335 Screw, Deflector Mounting 8-18 x 7/8 inch PP 99A0675 Label, Tray Option Number Transfer Lead Screw Assembly Bearing, Leadscrew Bottom Washer, Printer Support Frame 2 Star PP 99A0677 Nut, Printer Support Frame 2, 8-32 Hex PP 99A0676 7-77 Parts Catalog...
  • Page 336 4069-XXX Assembly 21: High Capacity Feeder (continued) 7-78 Service Manual...
  • Page 337 4069-XXX Asm- Part Index Number 21-14 21-15 21-16 21-17 99A0657 21-18 99A0655 21-19 99A0658 21-20 99A0650 21-21 99A0661 21-22 99A1806 21-23 21-24 21-25 99A0392 21-26 21-27 99A0690 Units Description Nut, 6-32 Hinge Mounting PP 99A0676 Washer, Hinge Mounting Flat PP 99A0677 Washer, Hinge Mounting Star PP 99A0677 Hinge, Door Door Assembly, Front...
  • Page 338 4069-XXX Assembly 21: High Capacity Feeder (continued) 7-80 Service Manual...
  • Page 339 4069-XXX Asm- Part Index Number 21-28 99A0188 21-29 21-30 99A0219 21-31 21-32 21-33 99A0719 21-34 21-35 21-36 21-37 99A0663 21-38 99A0664 21-39 99A1807 21-40 21-41 99A0653 21-42 21-43 21-44 99A1808 21-45 21-46 99A0714 21-47 Units Description Guide, Rear Paper with retainer arm Use with 99A0219 Screw, Top Frame Mounting PP 99A0675 Frame Assembly, Top with labels...
  • Page 340 4069-XXX Assembly 21: High Capacity Feeder (continued) 7-82 Service Manual...
  • Page 341 Sensor Assembly, Paper Out/Upper Limit Screw, Printer Support 1 Frame Mounting PP 99A0675 Washer, Printer Support Frame 1 Star PP 99A0677 Nut, Printer Support Frame 1 8-32 Hex PP 99A0676 Screw, Door to Door Frame Mounting PP 99A0675 Frame, Printer Support 1...
  • Page 342 4069-XXX Assembly 21: High Capacity Feeder (continued) 7-84 Service Manual...
  • Page 343 4069-XXX Asm- Part Index Number 21-60 21-61 21-62 99A1795 21-63 21-64 21-65 99A1796 21-66 99A1797 21-67 99A1798 21-68 99A1799 21-69 99A1800 21-70 99A1801 21-71 99A1802 21-72 99A1803 21-73 99A1804 21-74 99A1804 21-75 99A1805 Units Description Screw w/washer, Motor Mounting PP 99A1793 Nut w/lockwasher, Drive Pulley Plate PP 99A1794 Motor Assembly, DC...
  • Page 344 4069-XXX Assembly 21: High Capacity Feeder (continued) 7-86 Service Manual...
  • Page 345 4069-XXX Asm- Part Index Number 21-76 99A0281 21-77 99A0279 21-78 99A0273 21-79 21-80 99A0276 21-81 99A0451 21-82 21-83 21-84 99A0277 99A0286 21-85 99A0445 21-86 99A0280 21-87 99A0275 21-88 99A0272 21-89 99A0446 21-90 21-91 99A0274 21-92 99A0278 21-93 99A1967 21-94 Units Description Cable, 250 Auto Connect Bearing, Drive Shaft...
  • Page 346 4069-XXX Assembly 21: High Capacity Feeder (continued) 7-88 Service Manual...
  • Page 347 4069-XXX Asm- Part Index Number 21-95 21-96 99A1055 21-97 99A0070 21-98 99A0692 21-99 21-100 99A0678 21-101 99A0288 21-102 99A1812 21-103 99A1666 21-104 21-105 21-106 99A0679 99A0717 99A0720 Units Description Screw, Auto Comp Assembly Mounting PP 99A0263 Arm Assembly, Pick 2000 Roll Assembly, Pick Base, 2000 Option Screw, Deflector Mounting PP 99A0263...
  • Page 348: Assembly 22: Kiosk - Vertical Paper Adapter

    4069-XXX Assembly 22: Kiosk - Vertical Paper Adapter 7-90 Service Manual...
  • Page 349 4069-XXX Asm- Part Index Number 22-1 99A0231 22-2 99A1646 22-3 99A1819 22-4 22-5 22-6 99A1705 22-7 99A1704 22-8 99A0197 22-9 99A0079 22-10 22-11 99A0087 22-12 99A0086 22-13 99A1706 22-14 99A0125 22-15 99A0232 22-16 99A1820 22-17 99A0226 22-18 99A0122 22-19 99A0137 22-20 99A0088 22-21...
  • Page 350: Assembly 23: Kiosk - Horizontal Paper Adapter

    4069-XXX Assembly 23: Kiosk - Horizontal Paper Adapter 7-92 Service Manual...
  • Page 351 4069-XXX Asm- Part Index Number 23-1 99A0231 23-2 99A1646 23-3 99A1819 23-4 23-5 23-6 99A1705 23-7 99A1704 23-8 99A0197 23-9 99A0079 23-10 23-11 99A0087 23-12 99A0086 23-13 99A1707 23-14 99A0907 23-15 99A0232 23-16 99A1820 23-17 99A0122 23-18 99A0906 23-19 99A0088 23-20 99A0085 Units...
  • Page 352: Assembly 24: High-Capacity Output Stacker

    4069-XXX Assembly 24: High-Capacity Output Stacker 7-94 Service Manual...
  • Page 353 4069-XXX Asm- Part Index Number 24-1 99A1748 24-2 99A1785 24-3 99A1783 24-4 99A1778 24-5 99A1782 24-6 99A1790 24-7 99A1779 24-8 99A1746 24-9 99A1747 24-10 99A1701 24-11 99A1781 24-12 99A1666 24-13 99A1745 24-NS 99A1751 24-NS 99A1777 24-NS 99A1780 24-NS 99A1744 Units Description Door Asm, Rear Access Latch, Rear Door...
  • Page 354 4069-XXX Assembly 24: High-Capacity Output Stacker (cont’d) 7-96 Service Manual...
  • Page 355 4069-XXX Asm- Part Index Number 24-14 99A0107 24-15 99A0104 24-16 99A0369 24-17 99A0052 24-18 24-19 99A1749 24-20 24-21 99A1688 24-22 99A1689 24-23 99A1784 24-24 99A0415 24-25 99A0914 24-26 99A0409 24-27 99A1613 24-28 99A0414 24-NS 99A1690 Units Description Deflector, Upper Also order 99A0104 Spring, Upper Diverter Shaft Asm, Exit Upper Stacker Asm Shaft Asm, Stacker Lower Exit Upper...
  • Page 356 4069-XXX Assembly 24: High-Capacity Output Stacker (cont’d) 7-98 Service Manual...
  • Page 357 4069-XXX Asm- Part Index Number 24-29 99A0913 24-30 99A0368 24-31 99A0363 24-32 99A0361 24-33 99A0362 24-34 99A0364 24-35 99A1791 24-35 99A1792 24-36 99A0351 24-NS 99A1751 24-NS 99A0462 24-NS 99A0627 Units Description Shaft, 40T Middle Output Stacker Shaft Asm Lower Pulley, Drive Belt, 160G Upper Stacker Asm Arm Asm, Belt Idler Spring, Belt Tensioner...
  • Page 358: Assembly 25: 5-Bin Mailbox

    4069-XXX Assembly 25: 5-Bin Mailbox 7-100 Service Manual...
  • Page 359 4069-XXX Asm- Part Index Number 25-1 99A1512 25-2 99A1710 25-3 99A1711 25-4 99A1785 25-5 99A0104 25-6 99A1714 25-7 99A1723 25-8 99A1724 25-9 99A1708 25-10 99A1725 25-11 99A1742 25-12 99A1712 25-13 99A1739 25-14 99A1743 25-15 99A1666 25-16 25-17 99A1713 25-18 99A1687 25-19 99A1735 25-20...
  • Page 360 4069-XXX Assembly 25: 5-Bin Mailbox (continued) 7-102 Service Manual...
  • Page 361 4069-XXX Asm- Part Index Number 25-30 99A1741 25-31 99A1727 25-32 99A1728 25-33 99A1731 25-34 99A1729 25-35 99A1730 25-36 99A1789 25-37 99A1720 25-38 99A1732 25-39 99A1738 25-40 99A1722 25-41 99A1787 25-42 99A1721 25-NS 99A1734 25-NS 99A0462 25-NS 99A1715 25-NS 99A1717 25-NS 99A1788 Units Description...
  • Page 362: Assembly 26: Options

    4069-XXX Assembly 26: Options Asm- Part Index Number 99A1752 99A1753 99A1754 99A1755 99A1756 99A1773 99A1757 99A1758 99A1759 99A1774 99A1886 99A1887 99A1885 99A1126 99A1089 99A1884 99A0459 99A1084 99A0629 13A0296 13A0297 99A0545 13A0298 99A0467 99A0923 99A1859 99A1031 7-104 Service Manual Units Description 4MB SDRAM DIMM 8MB SDRAM DIMM 16MB SDRAM DIMM...
  • Page 363 4069-XXX Assembly 26: Options (continued) Asm- Part Index Number 99A1890 99A1647 99A1654 99A0910 99A0909 99A0863 99A0864 99A0865 99A0799 99A1605 99A0945 99A1830 12G1696 12G1697 99A0560 99A1889 99A1950 99A1951 Units Description Tray Assembly, 250 Special Media 010/212/414/616/41b/41l/23v/23e Rib Assembly, 250 Special Media Tray 010/212/414/616/41b/41l/23v/23e Tray, Universal Adjustable 250 Sheet Cartridge, Empty Shipping (2)
  • Page 364: Assembly 27: Miscellaneous

    Printer Stand Caster, Non Locking Printer Stand Caster, Locking Printer Stand Grommet, Wire Printer Stand Lock, Cam Printer Stand Storage Shelf Printer Stand Door Assembly, Cabinet Printer Stand Filler, Rear Top Piece Printer Stand Table Assembly, Large Printer Stand Table Assembly, Small...
  • Page 365 Parts Packet, Pulley - Kiosk Parts Packet, Screws - Kiosk Grease Packet, Nyogel 744 Grease Packet, IBM 23 Packaging, 4069 250/250 printer Packaging, 4069 500/250 printer Packaging, 4069 500/500 printer Packaging, 4069 500/500 plus 500 printer Parts Packet, Retainer 7-107 Parts Catalog...
  • Page 366 4069-XXX 7-108 Service Manual...
  • Page 367 Output Bin Test - Standard Bin 5-17 3-15 Output Bin X Sensor Test 5-15 5-Bin Mailbox Diverter Test Print Registration Print Tests Printer Setup Maintenance Page Count Restore EP Factory Defaults 3-22 Setting Configuration ID Setting the Page Count Viewing the Permanent Page Count...
  • Page 368 4069-XXX Service Error Codes User Error Messages Error Log ESD-Sensitive Parts Flash Test Fuser Board 5-11 Gap Adjustment Hardware Tests High-Capacity Output Stacker Board 5-22 HVPS Connectors Input Tray Feed Test 3-14 Input Tray Sensor Test Interconnect Board Connectors Laser Notices LCD Test Lubrication Specifications LVPS Connectors...
  • Page 369 4069-XXX Removal Procedures 4-12 Removals Center Pan Assembly Controller Board 4-17 Covers 4-12 Developer Drive Assembly Duplex Board 4-19 Duplex Front Cover Assembly Duplex Front Cover Door Duplex Motor 4-20 EMC Shields 4-21 Inner EMC Shield Outer EMC Shield Engine Board 4-23 Fans 4-24...
  • Page 370: Part Numbers

    2-107 5-Bin Mailbox 2-82 Setting Configuration ID Setting the Page Count Status Messages 2-12 Symptom Tables 2-25 Base Printer 2-25 Duplex 2-27 Envelope Feeder Option High Capacity Feeder Option Output Expander Option Paper Tray Options Unique Tools User Line 2 Link Messages...
  • Page 371: Index

    4069-XXX 99A0120 7-23 7-25 7-57 99A0121 7-23 7-57 99A0122 7-91 7-93 99A0124 7-23 7-25 7-57 99A0125 7-91 99A0126 7-23 7-25 7-57 99A0127 7-23 7-57 99A0128 7-11 7-47 99A0129 7-27 7-47 99A0134 7-27 99A0136 7-29 99A0137 7-91 99A0138 7-47 99A0142 7-33 99A0143 7-33 99A0144...
  • Page 372 4069-XXX 99A0341 7-65 99A0342 7-65 99A0346 7-43 99A0349 7-35 99A0350 7-53 7-59 99A0351 7-71 7-99 99A0361 7-71 7-99 99A0362 7-71 7-99 99A0363 7-71 7-99 99A0364 7-71 7-99 99A0368 7-71 7-99 99A0369 7-69 7-97 99A0371 7-71 99A0372 7-69 99A0382 7-73 99A0384 7-75 99A0385 7-75...
  • Page 373 4069-XXX 99A0675 7-106 99A0676 7-106 99A0677 7-106 99A0678 7-89 99A0679 7-53 7-89 99A0681 7-77 99A0684 7-83 99A0685 7-83 99A0690 7-79 99A0691 7-77 99A0692 7-89 99A0695 7-83 99A0698 7-77 99A0702 7-106 99A0703 7-106 99A0704 7-106 99A0705 7-106 99A0706 7-106 99A0707 7-106 99A0710 7-106 99A0711...
  • Page 374 4069-XXX 99A1522 7-11 99A1524 7-11 99A1525 7-11 99A1526 7-13 7-51 99A1527 7-13 7-51 99A1528 7-13 7-51 99A1530 7-15 99A1531 7-17 99A1533 7-21 99A1534 7-21 99A1535 99A1536 7-23 7-57 99A1537 7-23 7-25 7-57 99A1538 7-11 99A1540 7-11 99A1541 7-11 99A1543 7-27 7-47 99A1544 7-29...
  • Page 375 4069-XXX 99A1661 7-31 99A1662 99A1664 7-61 99A1665 7-61 99A1666 7-55 7-59 7-65 7-73 7-89 7-95 7-101 99A1667 7-61 99A1668 7-65 99A1669 7-65 99A1672 7-67 99A1673 7-63 99A1674 7-63 99A1675 7-63 99A1676 7-67 99A1677 7-65 99A1679 7-67 99A1680 7-63 99A1682 7-65 99A1687 7-101 99A1688...
  • Page 376 4069-XXX 99A1779 7-95 99A1780 7-95 99A1781 7-95 99A1782 7-95 99A1783 7-95 99A1784 7-23 7-69 99A1785 7-95 7-101 99A1786 7-101 99A1787 7-103 99A1788 7-103 99A1789 7-103 99A1790 7-95 99A1791 7-99 99A1792 7-99 99A1795 7-85 99A1796 7-85 99A1797 7-85 99A1798 7-85 99A1799 7-85 99A1800 7-85...

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