Summary of Contents for Lexmark LEXMARK OPTRA 4069-XXX
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Lexmark Optra 4069-XXX • Table of Contents • Start Diagnostics • Safety and Notices • Trademarks • Index • Manuals Menu Lexmark and Optra are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
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You can purchase additional copies of publications related to this product by calling 1-800-553-9727. In other countries, contact your point of purchase. Lexmark and Optra are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
4069-XXX Notices and Safety Information Laser Notices The following laser notice labels may be affixed to this printer as shown: Laser Advisory Label Notices and Safety Information...
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4069-XXX Class 1 Laser Statement Label Service Manual...
4069-XXX Laser Notice The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825.
4069-XXX Les produits laser de Classe I sont considérés comme des produits non dangereux. Cette imprimante est équipée d’un laser de Classe IIIb (3b) (arséniure de gallium d’une puissance nominale de 5 milliwatts) émettant sur des longueurs d’onde comprises entre 770 et 795 nanomètres.
Laserinformatie De printer voldoet aan de eisen die gesteld worden aan een laserprodukt van klasse I. Voor de Verenigde Staten zijn deze eisen vastgelegd in DHHS 21 CFR Subchapter J, voor andere landen in IEC 60825.
4069-XXX Lasermeddelelse Printeren er godkendt som et Klasse I-laserprodukt, i overenstemmelse med kravene i IEC 60825. Klasse I-laserprodukter betragtes ikke som farlige. Printeren indeholder internt en Klasse IIIB (3b)-laser, der nominelt er en 5 milliwatt galliumarsenid laser, som arbejder på bølgelængdeområdet 770-795 nanometer.
4069-XXX Laserprodukter i Klass I anses ej hälsovådliga. Skrivaren har en inbyggd laser av Klass IIIb (3b) som består av en laserenhet av gallium-arsenid på 5 milliwatt som arbetar i våglängdsområdet 770- 795 nanometer. Lasersystemet och skrivaren är utformade så att det aldrig finns risk för att någon person utsätts för laserstrålning över Klass I-nivå...
This product is designed, tested and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts. •...
4069-XXX sécurité de certains éléments ne sont pas toujours évidentes. Lexmark ne peut être tenu responsable de l'utilisation d'autres pièces de rechange. • Les consignes d'entretien et de réparation de ce produit s'adressent uniquement à un personnel de maintenance qualifié.
Lexmark. Puede que las características de seguridad de algunas piezas no sean siempre evidentes. Lexmark no se hace responsable del uso de otras piezas de recambio. •...
Lexmark. Les característiques de seguretat d'algunes peces pot ser que no sempre siguin òbvies. Lexmark no es responsabilitza de l'us d'altres peces de recanvi. • La informació pel manteniment d’aquest producte està...
4069-XXX Chinese Safety Information Korean Safety Information Ozone Information This product does not produce measurable amounts of ozone gas. Notices and Safety Information...
This manual is divided into the following chapters: • “General Information” contains a general description of the printer, options, and the maintenance approach used to repair it. General environmental and safety instructions as well as special tools and test equipment are listed in this chapter.
1. General Information The Optra™ T laser printers are letter quality page printers designed to attach to IBM-compatible PC’s and to most computer networks. The Optra T laser printer is available in the following models. Model Name Optra T 610...
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4069-XXX Look at the printer serial label to identify the printer you are working on. There are two service levels of Optra T printers. Some printers are at a service level B as indicated by the B on the label.
4069-XXX Options The following options are available. Some options are not available in every country. Contact your point of purchase for options available in your country. Memory options of 4MB, 8MB, 16MB, 32MB, 64MB and 128MB SDRAM DIMM Flash memory options of 2MB, 4MB, 8MB and 16MB DIMM Integrated network options Token-Ring Ethernet...
(FRU) or part. Use the service error codes, user status messages, user error messages, service checks, and diagnostic aids to determine the printer problem and repair the failure. After you complete the repair, perform tests as needed to verify the repair.
4069-XXX Acronyms Customer Setup DIMM Dual In-Line Memory Module DRAM Dynamic Random Access Memory Enhanced Data Out Electrophotographic Process EPROM Erasable, Programmable Read-Only Memory Electrostatic Discharge Field Replaceable Unit Gigabyte HVPS High Voltage Power Supply LASER Light Amplification by Stimulated Emission of Radiation Liquid Crystal Display Light-Emitting Diode...
2-2 User status messages provide the user with information on the current status of the printer. Ready is displayed on the first line of the display unless Power Saver is invoked, and then Power Saver is displayed. If a user status message is displayed, go to the Status Messages”...
Error Code Action 900 RIP Software Contact the next support level or call Lexmark. 901 Engine Flash Indicates that the flash which the engine board code is programmed into is bad. Replace the engine board.
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Fuser failed to reach standby temperature. Go to the “Fuser Service Check” on page 923 Fuser Error Fuser is too hot during printing or when printer is idle. Go to the 924 Fuser Error An open circuit has been detected in the Fuser Thermistor Circuit.
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Models 41b/41e/41l and models 010/212/414/616 at service level B do not have erase lamps installed. Go to “Printer Serial Label” on page 7-2 service level. Check to make sure the correct HVPS is installed if this error displays on these models.
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4069-XXX Error Code Action 939 Controller - The controller board and the engine board cannot Engine communicate with one another. The controller board, Communications engine board or interconnect board is defective. Check Error each board for correct installation and secure ground. If no problem is found, replace the FRUs in the following order: controller board...
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ID from the controller software which is not valid for the level of engine code existing in the printer. Setting the configuration ID correctly should fix this error. The ID can be set via the NPA data stream or operator panel.
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978 - Bad checksum while programming Network Card x. Replace Network Card x. 979 - Flash parts failed while programming Network Card x. If the printer is a network model, replace the controller board. 980 <device> The engine is experiencing unreliable communications Comm to the specified device.
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When a 9XX or 2XX error displays: Press and hold return and press select to enter for sub error codes. The following is an example of how the printer displays a duplex unit sub error code. Byte 1...
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A sheet of paper may still be over the sensor. 84 xx 10 The main motor is stalled or the incorrect main motor is installed in the printer. 84 xx 11 The paper activated the input sensor too soon.
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Explanation Byte 1 There was no envelope feeder error reported. Printer failed POST - Homing of Envelope feeder Printer failed POST - Halted Envelope Feeder The envelope feeder failed to feed, envelope jam. The D.C. motor failed to reach operating speed.
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The duplex logic thinks a sheet of paper is feeding to the duplex unit due to a sensor malfunction in the paper path when in fact the printer has not sent a command to send a sheet of paper to the duplex unit.
User Status Message Ready Ready/Hex Busy Flushing Buffer 2-12 Service Manual Status The printer is ready to receive and process data. The printer is ready and HEX Trace is active, which is known as HEX Trace Ready. The printer is busy receiving or processing data, or printing data.
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4069-XXX User Status Message Printing Menu Settings Printing Directory List Status The printer is processing or printing a list of current settings menus because Print Menu Settings is selected from the menu. A directory of the flash and disk contents is...
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On. When the tests are complete, the printer returns to Ready. The printer is in the Not Ready state, which means it is not ready to receive or process data. This message displays when Menu>...
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The printer menus have been disabled. This occurs when Menu> or <Menu is pressed while the printer is Ready and Menu Lockout is active. The printer display shows this message for one second and then returns to the Ready message.
If the paper is not jammed in the duplex unit, then it may be jammed in the rear of the printer. Open the printer rear door to access the jam. Paper is jammed around Tray X (X=tray 1 thru 5).
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Error code 31 is displayed when the top front cover is closed and a defective print cartridge is detected. It may take the printer 10-20 seconds to determine if the print cartridge is defective. Depending on the setting of the Machine Class ID the printer may be allowed to print pages during this 10-20 second interval.
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(framing or parity) is detected on the optional serial port. This usually indicates the optional serial port is not set up correctly. This error is displayed when data is sent to the printer across the standard serial port, but the port has been disabled.
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300K page count interval. It is necessary to replace the fuser assembly, transfer roller, and charge roll at this interval to maintain the print quality and reliability of the printer. The parts are available as a maintenance kit. For more information, go to “Scheduled Maintenance”...
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2 is blank. If any of the messages in the table are displayed the following actions can be taken: Press Menu> or <Menu to take the printer offline and access the Ready Menu group. Note: The Menu buttons are not active if Menu Lockout is turned Press Stop to take the printer offline.
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Tray X Low User Line 2 Link Messages If the printer is locked on a particular link, the link indication displays. If the printer is ready to process any link, no messages display. The link messages are listed in the following table.
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User Message LocalTalk X Infrared Infrared X Check Device Connection Messages The messages in the following table display when the printer looses communications with one of the following devices. User Status Message Check Output Bin X Connection Check Env Feeder...
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• If the option is experiencing a hardware problem, turn the printer off and back on. If the error occurs again, turn the printer off, remove the option and call for service. User Status Message...
4069-XXX Power-On Self Test (POST) When you turn the printer On, it performs a Power-On Self Test. Check for correct POST functioning of the base printer by observing the following: 1. The LED comes on. 2. The operator panel displays one and a half row of pels, and then clears.
Operator Panel - Display is blank. Printer sounds 5 beeps. Operator Panel - Display is blank. Printer does not sound 5 beeps. Operator Panel continuously displays all diamonds, sounds 5 beeps and does not complete POST.
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Unable to clear a “32-Unsupported Print Cartridge” User Error Message Symptom Table - High Capacity Feeder Option (2000 Sheet) Symptom The printer does not recognize the high capacity feeder option installed. Paper feed problem with the high capacity feeder option.
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Duplex Option. Symptom Table - Envelope Feeder Option Symptom Envelopes do not feed from the envelope feeder. Envelopes do not feed properly into base printer. Action Go to the “Input Tray(s) Option Service Check” on page Go to the “Input Tray(s) Option...
Print Quality Problems: Go to and print a test page to help diagnose problems page 3-24 before changing any settings or working on the printer. • Use the resident diagnostics test provided to help isolate a problem before taking the machine apart or removing any options.
3. Remove the charge roll from the left side charge roll bearing and remove the roll from the printer. Leave the paper wrapped around the charge roll until it is reinstalled. Charge Roll Assembly...
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4069-XXX Right Side Charge Roll Link Right Charge Roll Bushing 2-30 Service Manual Action Check the right side charge roll link assembly for correct assembly operation. If incorrect, replace the charge roll link assembly with the charge roll link assembly kit. If correct, check the right charge roll link assembly bearing for signs of wear or contamination.
4069-XXX Cover Open Switch/Cable Service Check Toner Cartridge Cover Open Switch/Cable Assembly Action Check the toner cartridge to make sure it is correctly installed and that the right and left cartridge tracks are not loose or broken. Check to make sure the cover open switch activation tab on the toner cartridge is not broken and that the tab correctly...
4069-XXX Dead Machine Service Check Note: If a high capacity input tray is installed, remove the option and check the base printer for correct operation. If the base printer operates correctly, go to Check” on page 2-55 correctly, remove any other attached paper handling options.
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If correct, replace the engine board. If incorrect, go to step 6. Remove the LVPS from the printer and check fuse F1. Replace the fuse if the fuse is blown. Replace fuse F1 if necessary. Turn...
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If incorrect, replace the FRUs in the following order: engine board interconnect board If correct, turn the printer off and reconnect one cable at a time until you find the defective assembly. Service Tip: A short or low...
4069-XXX Duplex Option Service Check The printer does not recognize the Duplex Option is attached. The printer does not recognize tray options below the duplex option are installed. Fuse F1 on Duplex Option System Board Autoconnect Cables/ Connectors Action If fuse F1 is blown, replace the fuse.
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4069-XXX POST fails, 230 Paper Jam, Check Duplex message displays. Duplex D.C. Servo Drive Motor Input Sensor, Input Sensor Flag Paper Exit Sensor and Flag 2-36 Service Manual Action Check the D.C. servo motor cables for signs of cuts or other damage. Check the D.C.
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4069-XXX 230 Paper Jam - Check Duplex message displays. The page is not duplexed and only exits half way out of the redrive. Duplex Stepper Motor Action Check the stepper motor cable for cuts or pinched wiring. Check the routing of the motor leads along the left side of the bottom tray.
J1-7, tray 1 is the only tray option that is recognized. Note: If a 260 Paper Jam Check Envelope message displays, check “Sub Error Codes For 9XX and 2XX Error Codes” on page 2-8 Printer does not recognize the envelope feeder as an attached input option. Envelope Feeder...
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4069-XXX Autoconnect on the Envelope Option Action Check the connector for any signs of damage to the connector or contacts. If you find damage, replace the damaged cable/connector assembly. Disconnect the autoconnect cable at J1 on the envelope system board and measure the following voltages: J1-3 measures +5 V dc J1-5 measures +5 V dc...
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4069-XXX Operator panel displays 260 Paper Jam immediately when envelope feed is requested - POST incomplete. Pass through Sensor 2-40 Service Manual Action Check for any debris, pieces of envelope and so on over the pass thru sensor. Check for correct installation of the pass thru sensor flag.
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If the test fails, remove any envelopes in the hopper, turn the printer off and disconnect J3 from the system board. Turn the printer on and check the voltage at J3-3 on the system board. The voltage measures approximately +5 V dc. If incorrect, replace the envelope system board.
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4069-XXX 990 Service Error, Envelopes fail to feed from the hopper. D.C. Feed Motor Assembly Envelope Feeder System Board 260 Paper Jam displays, unable to clear and envelopes fail to feed from the hopper. Kick rolls ARE NOT rotating. Main Drive Belt Gears Clutch Latch Assembly Master Cam Gear Master/...
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4069-XXX 260 Paper Jam displays, unable to clear and envelopes fail to feed from the hopper. Kick rolls ARE rotating. Check the deflector gap adjustment before continuing this service check. Deflector Gap Adjustment Weight Assembly Envelope Edge Guide Action Check the deflector gap adjustment. The adjustment may be too narrow.
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Envelope Feeder multifeeds or may not display a 260 Paper Jam message. Envelopes Deflector Restraint Roll Bias Spring 260 Paper Jam displays. An envelope stopped in the paper path of the feeder and an envelope also stopped in the base printer paper path. Latch Lever 2-44 Service Manual Action Check all the rolls for any signs of oil, grease or other contamination.
4069-XXX Erase Lamp Service Check (010/212/414/616) Error code 928 may be displayed when the printer detects that the erase lamp assembly, cable or engine board is defective. Note: If the erase lamp assembly is defective, both the erase lamp and lens are replaced as a kit. Models 41b/41e/41l and any model at service level B do not have erase lamps installed.
Check the cable connections at J1 on the engine board and at the main fan assembly. The main fan runs continuously when the printer is powered on unless the printer is in the Power Saver mode. Main Fan Main Fan to Engine Board...
920 error caused by low line voltage can sometimes be cleared by turning the machine off and then on again. A 925 service error indicates the wrong fuser lamp is installed in the printer and does not match the one stored in the printer code.
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Diagnostic Print Test and observe the lamp through the left side frame. If the lamp doesn’t come on, unplug the printer and check the continuity between the two pins on the fuser lamp cable going to the fuser assembly. If you do not...
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DC fuser cable (engine board to auto docking connector) in the printer. If there is no continuity, replace the cable. If there is continuity, check the voltage on J2-2 on the fuser control board. It measures approximately +5 V dc.
4069-XXX Fuser Solenoid Service Check Service Tip: Try changing the envelope enhance level setting. A different setting may correct the problem. Note: Check the fuser envelope conditioner solenoid adjustment as described in the adjustment section page 4-3 Fuser Envelope Conditioner Solenoid Fuser Control Board LVPS...
4069-XXX Input Sensor Service Check Service Tip: Run the Base Sensor Test. Check the input sensor for proper operation. The display changes from open to closed as the sensor flag is manually moved in and out of the sensor. Service Tip: Run a Diagnostic Print Test in the continuous mode with the controller board removed.
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4069-XXX Tray X option System Board or Compensator Assembly or Autoconnect Cable 2-52 Service Manual Action Check the autoconect cables and connectors for any signs of damage. Replace if necessary. Check the cables for continuity. If incorrect, replace the compensator assembly cable.
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4069-XXX 24X Paper Jam message displays, Paper jammed over the Pass Thru Sensor. (The printer displays the value of X for the paper tray where the error occurs. Example: 241 is a Paper Jam Tray 1) Pass Thru Sensor and Flag...
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4069-XXX Tray X Low message displays when Tray X is full or has adequate paper in the tray. Paper Low Sensor Assembly Paper Low Sensor Flag Tray X Option System Board Tray X Empty message displays when Tray X has paper in the tray. Paper Out Sensor Flag Paper Out Sensor (On Option System Board)
4069-XXX Printer does not recognize Tray X is installed. Autoconect Cables Tray X System Board Paper from Tray X does not reach the Pass Thru Sensor. Service Tip: Check the media in tray x to make sure it is within specifications.
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4069-XXX The base printer indicates a dead machine condition when the high capacity input tray is installed. AC Line Cord AC Jumper (HCIT to Printer) AC input and Output Receptacles AC Wiring Harness 2-56 Service Manual Action If the base printer works normally...
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4069-XXX The base printer does not recognize that the high capacity input tray is installed. High Capacity Feeder Autoconnect Mechanical Check Base Printer or option mounted above LVPS Option System Board Action Check the high capacity feeder input tray to make sure it is mounted...
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The voltage measures +24 V dc. If incorrect, check the autoconnect system for any problems. +24 V dc must come from the base printer through the autoconnect system to the high capacity input for the high capacity feeder to be recognized. If...
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4069-XXX 24X Paper Jam message displays, Paper jammed over the Pass Thru Sensor. (X=The printer displays the value of X for the paper tray where the error occurs. Example: 242 is a Paper Jam Tray 2) Pass Thru Sensor and Flag...
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4069-XXX Tray X Paper Low Message displays when Tray X is full or has adequate Paper in the tray. Paper Low Switch Paper Low Switch Cable High Capacity Feeder Input System Board Tray X empty message displays when there is paper in the high capacity feeder input tray.
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4069-XXX The elevator tray fails to stop at the correct position and continues to drive into the bottom frame. Lower Limit Switch Lower Limit Switch Cable High Capacity Feeder Control Board The elevator tray down button does not operate. The tray moves to the upper position.
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4069-XXX Paper from the high capacity feeder input tray does not reach the pass thru sensor. Service Tip: Check to be sure the paper in tray is within specifications. Autocompensator Assembly Wear Strips 2-62 Service Manual Action Check the autocompensator pick arm rollers for sign of glazing, toner or other buildup.
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4069-XXX The elevator tray does not move up or down. The printer recognizes that the option is installed. DC Drive Motor High Capacity Feeder Option System Board Action Be sure the motor cable is correctly installed at J1 on the board. Check the cables, damaged or loose wires.
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4069-XXX The elevator moves in one direction only. DC Drive Motor Assembly High Capacity Feeder System Board 2-64 Service Manual Action Check the voltages at J1 on the high capacity system board. The voltages measure as follows: Static (Motor Not Running) J1-1 (Brown): approximately 0 V dc J1-2 (yellow): approximately 0V dc Motor Running Forward...
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4069-XXX Paper size switch not selecting paper size that is selected. Paper Size Switch High Capacity Feeder Option Control Board 24X Paper Jam Check Tray X Message displays when Tray X is empty. No Tray X Message displays. High Capacity Feeder Option Control Board Elevator Top Optical Sensor Cable...
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4069-XXX Tray X Empty message displays. Tray does not respond to loading paper. No response from the front door switch. High Capacity Feeder Option Control Board Elevator Top Optical Sensor Cable Elevator Top Optical Sensor Tray X Paper Low Message displays when the high capacity feeder input tray is full or has adequate paper in the tray.
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4069-XXX Excessive Noise or Vibration DC Motor Assembly Idler Pulley DC Motor Assembly Drive Pulley Motor Drive Belt Tray Drive Belt Action Check to make sure all the motor plate mounting screws are tight. Check to make sure the idler pulley is not binding on the pulley shaft.
4069-XXX Main Drive Service Check Service Tip: Excessive gear or main drive assembly noise is usually caused by a defective motor assembly or engine board. Service Tip: If there are equally spaced horizontal lines across the page, go to “Print Quality - Evenly spaced horizontal lines or marks” on page 2-96 WARNING: Whenever the gearbox assembly is removed from the machine it must be handled very carefully.
4069-XXX Motor does not turn, no gear error code 936 or User message 201 Paper Jam displays. Operator Panel Service Check Operator Panel Buttons Service Check Note: Before continuing with this service check do the in the diagnostic aids chapter. on page 3-9 Operator Panel Assembly Action...
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SERVICE TIP: The printer has detected a problem with the engine board, operator panel cable or operator panel assembly if POST does not complete and the printer emits 5 beeps and stops in a continuous pattern until the printer is turned off. The operator panel cable is an individual cable on some printers and a combination cable assembly with the cover switch cable on later models.
Run a copy of the test page and check to see if the option you are checking is listed. The printer does not recognize the option being installed if the option is not listed. Check to make sure that the Memory DIMM is installed correctly and is not broken or damaged.
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4069-XXX Hard Disk Option Service Tip: The Optra T printers support one hard disk option. Check to make sure only one hard disk option is installed. • 2.1 GB or larger Check to make sure the fixed disk and the fixed disk board are correctly installed.
Therefore, unless the flag is in the up position or out of the sensor slot, a Remove Paper Standard Bin message is not displayed. Engine Board Printer fails to display Remove Paper Standard Bin message. Output Bin Sensor Test fails...
Service Tip: If more than a single output expander option is installed, check each one to see if the printer recognizes any single option as being installed. If the printer recognizes any of the output expander options then the base printer autoconnect system is operating correctly and the problem is in the unrecognized expander option.
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Action Make sure the output expander option is the only option that is not recognized by the base printer. If the output expander is the only option not recognized by the printer, continue with step 2. If not, check the...
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4069-XXX 202 Paper Jam Open Rear Door Message displays. A sheet of paper is jammed prior to the pass through sensor flag. 202 Paper Jam Open Rear Door Message displays. A sheet of paper feeds out to the standard bin even though bin x is selected. Paper exits half way out of the redrive.
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4069-XXX Remove Paper - Output Bin X is displayed, POST Incomplete, Unable to clear the message. Dual Output Bin Sensor Flag 271 Paper Jam - Check Bin X. POST Incomplete Pass Thru Sensor and Flag Assembly Control Board 271 Paper Jam - Check Bin X, POST Complete, First Sheet of paper feeds into Output Bin X.
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4069-XXX 990 Service - BIN X D.C. Motor Mechanical Linkage Assembly Output Expander Control Board 2-78 Service Manual Action Check the DC motor cable connector to be sure it is correctly installed at J4 on the output expander option board. If correct, disconnect J4 from the option board and check the resistance of the motor on the cable connector:...
4069-XXX No indication that Bin X is Full OR No indication that Bin X is Near Full Dual Output Bin X Sensor Assembly Control Board High-Capacity Output Stacker Service Check Service Tip: The majority of the mechanical components can be observed during operation by removing the left, right and front covers.
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Service Tip: If more than a single output option is installed, check each one to see if the printer recognizes any single option as installed. If the printer recognizes any of the output options, the base printer autoconnect system is operating correctly. The problem is in the unrecognized option.
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If the DC motor is functioning properly check the gears, clutch and other linkage parts for correct operation and any signs of wear, broken gear teeth or damaged parts. If incorrect, replace the mechanical linkage assembly/DC Motor Assembly. “Base Printer Sub Error Diagnostic Information 2-81...
4069-XXX Remove Paper - Output Bin X Full displays. You may not be able to clear the message. Dual Output Bin Sensor Flag (Upper Assembly) 271 Paper Jam - Check Bin X. POST Incomplete Upper Pass Thru Sensor Flag Assembly Upper Control Board 5-Bin Mailbox Service Check Service Tip: The majority of the mechanical components can be...
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Service Tip: If more than a single output option is installed, check each one to see if the printer recognizes any single option as being installed. If the printer recognizes any of the output options then the base printer autoconnect system is operating correctly and the problem is in the unrecognized option.
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4069-XXX 271 Paper Jam - Check Bin 1 displays Bottom Pass Thru Sensor Flag Assembly Control Board 274 Paper Jam - Check Bin 4 Displays Service Tip: When a 274 Paper Jam Check Bin 4 message displays, a problem exists with the top pass thru sensor assembly or the control board.
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4069-XXX Ready Bin X Full message displays - May be able to clear message and will feed paper into Bin selected. Bin X Sensor Bin X Sensor Cable Bin X Sensor Flag Control Board Bin X is full - No message that Bin X is full displays Bin X Sensor Bin X Sensor Cable Bin X Sensor Flag...
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4069-XXX Paper does not feed into the bin selected. 271 Paper Jam - Check Bin 1 displays Deflector Deflector Spring Deflector Cover Deflector Cover Spring Shaft assemblies Bin X Solenoid Assembly Control Board Mechanical Linkage Motor Assembly 2-86 Service Manual Action Check all the bin parts for signs of missing or loose springs, binds in the...
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4069-XXX 990 Service Error displays Mechanical Linkage DC Motor Assembly Control Board Action Check the DC motor cable connector to be sure it is correctly installed at J2 on the control board. If correct, disconnect J2 from the control board and check the resistance of the motor on the cable connector.
4069-XXX Paper Feed Service Check If you have a 936 Transport Motor Error go to the Check” on page 2-68 Alignment Assembly Inner Deflector Autocompensator fails to feed paper. Failures occur randomly throughout the stack of paper. Pass Through Sensor Autocompensator Assembly Wear Strips in Tray X...
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4069-XXX Paper feed failures occur only near the top of the stack of paper. The most common cause of this problem is paper curl. Remove the paper from tray x and check for the natural curvature in the paper. Reinstall the paper in the correct manner. If the problem persists, it may be necessary to reduce the stack height.
Note: The Parallel Wrap Test is designed to check the parallel port hardware by using a wrap plug (P/N 1319128) and invoking the Parallel Diagnostic Test. This test helps isolate the printer from the parallel cable and host. The test provides failure information on the display for approximately three seconds.
The printhead assembly does not contain any service replaceable parts or components. If service error code 930 displays, the wrong printhead is installed in the printer. Note: A 201 paper jam may also indicate a failing printhead. The paper may have jammed prior to or at the input sensor. Print the error log and see if 201 or 931 errors are logged.
• Install another print cartridge if available before proceeding with the service checks. • Use Tray 1 to test for print quality of the base printer. • Replace the charge roll if it is damaged or contaminated. • Replace the transfer roll if it is damaged or contaminated.
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4069-XXX Print Quality - All Black Page Service Tip: An all black page is generally caused by a problem in the high voltage system or an incorrect high voltage in the printing process resulting in toner development on the entire photoconductor drum.
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Generally a 93x service error is posted if the printhead assembly fails and the printer does not give a blank copy symptom. The printhead used in the printer does not have a mechanical shutter as previous laser printers.
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4069-XXX Print Quality - Random Marks Service Tip: The primary cause of random marks is due to loose material moving around inside the printer and attaching to the photoconductor, charge roll or transfer roll. Symptom Random Marks Print Quality - Blurred or Fuzzy Print...
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4069-XXX Print Quality - Evenly spaced horizontal lines or marks Lines spaced 3.19 mm (.126 inch) apart Lines spaced 22.32 mm (.882 inch) apart Lines spaced 28.7 mm (1.130 inch) apart Lines spaced 47.83 mm (1.883 inch) apart Lines spaced 63.77 mm (2.511 inch) apart Lines spaced 38.26 mm (1.506 inch) apart...
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(4.519 inch) apart Print Quality - Background Service Tip: Some background problems can be caused by rough papers, non-Lexmark toner cartridges or if the media texture is set to the rough setting. Some slick or coated papers may also cause background. Some problems occur with printers that run a large amount of graphics in a humid environment.
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4069-XXX Erase Lamp/Lens Assembly (models 010/ 212/414/616) Printhead Transfer Roll Assembly High Voltage Contacts 2-98 Service Manual Action Check the erase lamp lens for any signs of toner, paper dust or other types of contamination. Clean the lens with a soft dry cloth if necessary.
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Engine Board HVPS Connector Action Check the following voltages at J10 on the engine board. Measure the voltages from J10 to printer ground. Printer Idle J10-1 approximately 0 V dc J10-2 approximately 4 V dc J10-4 approximately 0 V dc...
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Banding is primarily due to a variation in the speed of the paper as it feeds thru the printer, especially in the development and transfer process. Inspect the alignment assembly, main drive assembly and all other paper feed components for signs of wear, dirt, binds, or damage, especially the drive gears.
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If there is continuity, replace the HVPS. If this does not correct the problem, replace the engine board. Turn the printer Off and check the resistance between J10-7 and printer ground. The resistance measures approximately 0 ohms. If incorrect, make sure the engine board is mounted correctly and securely grounded.
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4069-XXX Print Quality - Residual Image Service Tip: Install a new print cartridge if available before doing this service check. Residual image can be caused by the photoconductor, cleaning blade and other parts inside the print cartridge. Erase Lamp Assembly (models 010/212/414/616/) Hot Roll Fuser Assembly 2-102...
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4069-XXX Print Quality - Light Print Service Tip: Check the toner saver and print darkness settings first if the print is light. Transfer Roll Right Side Transfer Roll Arm Assembly Action Check the right end of the transfer roll shaft for signs of wear or contamination.
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Print Quality - Toner on backside of printed page Service Tip: This is generally caused by loose toner in the machine in the paper path being carried through the printer on the backside of the paper. Hot Roll Fuser Assembly...
Note: If you are unable to clear a “32-Unsupported Cartridge” User Error Message, make sure an Optra T print cartridge is correctly installed in the printer. The cartridge is easily identified by the smart chip located on the top right side of the cartridge. Install another print cartridge before attempting to troubleshoot the printer.
Note: The Serial Wrap Test is designed to check the serial port hardware by using a wrap plug (P/N 1329048) and invoking the Serial Post Diagnostic Test. The test helps isolate the printer from the serial cable and host. The test provides failure information on the display for approximately three seconds.
Note: Error Code 917 A 917 transfer roll error code on all models at service level B may display if an incorrect level HVPS is installed in a printer that has the Action Check the toner sensor portion of...
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Left Transfer Arm Assembly Right Transfer Arm Assembly 2-108 Service Manual “Printer Serial Label” on page 7-2 Action Check the transfer roll for any signs of toner buildup, surface damage to the roll, oil or other contaminants on the surface of the roll. Replace the transfer roll as necessary.
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Action Check the voltage at J10-3. The voltage changes from +24 V dc with the printer idle to 0 V dc when the printer runs the print test. If the voltage is incorrect, check the continuity of line J10-3 in the front cable harness to the HVPS.
3. Diagnostic Aids This chapter explains the tests and procedures to identify printer failures and verify repairs have corrected the problem. To run the printer diagnostic tests described in this chapter, you must put the printer in Diagnostic Mode. Diagnostic Mode To enter the Diagnostic Mode: 1.
4069-XXX Device Tests Quick Disk Test This test performs a non-destructive read/write on one block per track on the disk. The test reads one block on each track, saves the data, and proceeds to write and read four test patterns to the bytes in the block.
Error Code 965: Download Emulation Outdated. Time stamps indicate the download emulation and RIP code are incompatible. To help resolve Download Emulation problems the following steps are necessary to instruct the printer to POR without activating any download emulations. To Disable the Download Emulation: 1.
2. Select Single or Continuous. – The single Duplex Quick test cannot be canceled. The printer attempts to print the Quick Test Page from the default paper source. If the default paper source only supports envelopes, then the page is printed from Tray 1.
To run the Duplex Motor Test: 1. Select Motor Test from the Duplex Tests menu. The duplex motor test continues to run until the printer is powered off. – The power indicator blinks while the test is running. – The duplexer runs the motor at a high speed and then a low speed and takes an average of the power required for each speed.
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4069-XXX The following appears on the printer display: DUPLEX MOTOR AA BB CC DD EE FF To pass the test the following results must display: AA = 00 BB = in the range of 20 through 3F inclusively (hex) CC = in the range of 3A through 5D inclusively (hex) DD = in the range of 11 through 1F inclusively (hex) Ignore bytes EE and FF.
– The power indicator blinks while the paper is feeding. – "Duplex Feed 1/Feeding" message displays while the paper is feeding through the printer. – “Duplex Feed 1/Clear Paper” message displays when the paper reaches paper stop position 1 and the power indicator turns on solid.
Viewing the Error Log The error log is helpful to the servicer by providing a history of printer errors. The error log contains the 12 most recent errors that have occurred on the printer. The most recent error displays in position 1 and the oldest error displays in position 12 (if 12 errors have occurred).
4069-XXX Hardware Tests The following Hardware Tests can be selected from this menu: LCD Test Button Test DRAM Memory Test ROM Memory Test Parallel Wrap (if available) Serial Wrap (if available) Serial 1 Wrap (if available) Serial 3 Wrap (if available) LCD Test To run the LCD Test: 1.
4069-XXX SDRAM Memory Test The purpose of this test is to check the validity of SDRAM, both standard and optional. The test writes patterns of data to SDRAM to verify that each bit in memory can be set and read correctly. To run the SDRAM Memory Test: 1.
4069-XXX Each time the test finishes, the screen updates with the result. If the test passes, the Pass Count increases by 1, however if the test fails, one of the following messages displays for approximately three seconds: ROM Checksum Error ROM Burst Read Error Once the maximum pass count or fail count is reached, the test stops with the power indicator on solid.
4069-XXX DMA Address Error DMA Interrupt Error DMA Memory Error DMA Background Error Clear Init Rise Error False Init Rise Error Autofeed Rising Interrupt Error Clear Autofeed Rise Error False Autofeed Rise Error Autofeed Falling Interrupt Error Clear Autofeed Fall Error Once the maximum count is reached the test stops.
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4069-XXX Each time the test finishes, the screen updates with the result. If the test passes, the Pass Count increases by 1, however if the test fails, one of the following failure messages displays for approximately three seconds and the Fail Count increases by 1: Receive Status Interrupt Error Status Error Receive Data Interrupt Error...
A blank sheet of paper feeds through the printer as the laser turns off during this test. The only way to observe the paper path is to open the lower front door that is used to access the envelope or multipurpose feeder.
1. Select Feed Test from the Output Bin Test menu. 2. Select the output bin you want the paper to exit into. All output bins installed on the printer are shown on the feed test menu. 3. Select either Single (one sheet of media feeds to the selected output bin) or Continuous (media continues feeding to the selected output bin) until Return/Stop is pressed.
4069-XXX Output Bin Sensor Test This test is used to verify if the output bin sensors are working correctly. To run the Output Bin Sensor Test: 1. Select Sensor Test from the Output Bin Test menu. – "Output Bin/Full=OP/Input=OP" message displays. –...
L = NF, indicates bin is near full L = FL, indicates bin is full Base Sensor Test This test is used to determine if the sensors located inside the printer are working correctly. The following sensors can be checked: Toner Optical Sensor Input Sensor...
Note: This test checks the operation of each mailbox output diverter. Also if more than one 5-bin mailbox option is installed, the test checks all of the diverters installed on the printer. When the test is selected from the diagnostic menu the following is...
4069-XXX Print Registration The print registration range is as follows: Bottom Margin: -20 to +20 Each increment causes approximately.55 mm shift in the bottom margin. Top Margin: -25 to +25 Left Margin: -25 to +25 Right Margin: -10 to +10 To set Print Registration: 1.
This lets the servicer change the page count from the diagnostic menu. This is used whenever the engine board is replaced because this board contains the printer's NVRAM Memory where the page count is stored. To set the Page Count: 1.
2. Select Configuration ID from the Printer Setup menu. – The current ID displays on the screen. The Configuration ID is on a label located inside the printer. The label is attached to the top front cover hinge assembly and is visible when the top front cover is open.
ID" message displays on Line 2 before the ID redisplays. You have to reenter the Configuration ID until a valid ID is verified. If the ID is valid then the ID is saved in NVRAM and the printer automatically PORs to activate the new setting.
HIGH Print Tests The purpose of the diagnostic Print Tests is to verify that the printer can print on media from each of the installed input options. Each of the installed options is listed in the following order in the menu:...
4069-XXX The contents of the Print Test Page varies depending on the media installed in the selected input source. Note: The Print Test Page always prints on one side of the paper, regardless of the duplex setting or the presence of a duplex option. If a source is selected that contains envelopes, an envelope test pattern is printed.
3. Turn on the printer. 4. Release the buttons once Performing the Self Test displays. 5. The printer performs its normal POR cycle then print one copy of the Print Quality Test pages. If you want more than one copy, perform these steps again.
2. Select Print Menus from the TESTS MENU. The page contains the following information: • A list of all the printer settings contained in the control panel menus and their values. • A list of the installed options and features such as RAM memory SIMMs, optional input paper trays, envelope feeder, duplexer, output bins, flash or disk.
Communication between the option and the base printer stops when you remove an option located above or below the printer. The printer no longer recognizes the option and deletes associated messages. Each installed option...
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4069-XXX option attached below it. The output expander option attached above the base printer provides power to the option above it. We do not recommend to attach or “Hot Plug” any options with the base printer power turned On. Duplex Option...
Fuser Operation Hot Roll Fuser The hot roll fuser in the Optra T printer is made up of two primary assemblies. The first assembly is the top fuser cover which contains the thermistor/cable, thermal fuse, cable assembly, left and right lamp brackets and cover.
Paper Jams - Base Printer Error Message 200 - Paper Jam - Remove Cartridge This message indicates that paper is jammed at the printer input sensor. This condition can be caused by the paper jamming prior to activating the input sensor flag, the sensor not detecting paper over the sensor or paper arriving at the sensor too late.
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4069-XXX Error Message 24x (x=Tray 1 through 5) Paper Jam Check Tray x. The paper has not cleared the pass through sensor or reached the pass through sensor of the option above tray x. Error Message 250 - Paper Jam - Check MP Feeder The paper is jammed in the multipurpose feeder and has not reached the base machine input sensor or has not reached the input sensor in time.
4069-XXX 4. Repair Information WARNING: Read the following before handling electronic parts. Handling ESD-Sensitive Parts Many electronic products use parts that are known to be sensitive to electrostatic discharge (ESD). To prevent damage to ESD-sensitive parts, follow the instructions below in addition to all the usual precautions, such as turning off power before removing logic boards: •...
4069-XXX Adjustment Procedures Duplex Motor Drive Belts Do the duplex motor belt and drive belt adjustment whenever you remove or replace the duplex motor or loosen the motor or drive belt idler pulley. Service Tip: Excessive belt tension can result in stalling the duplex motor.
Gap Adjustment The gap adjustment allows you to increase the minimum gap between sheets of paper as they are fed through the printer. This adjustment does not reduce the printer's overall performance such as pages per minute but can help in reducing the amount of curl of some printed media thus improving media stacking in the output bin.
To perform the registration adjustment: 1. Turn the printer off. 2. Press and hold: Return and Go. 3. Turn the printer On and release the buttons when “Performing Self Test" displays. 4. Select Registration from the menu. 5. Select Quick Test Page. The test page should only be printed on letter or A4 paper from Tray 1.
3. Back the reference adjustment screw out far enough to allow the alignment assembly to be removed from the printer. It is not necessary to completely remove the screw. 4. Install the new alignment assembly. Turn the reference screw clockwise with a 7 mm nut driver until it touches the back of the reference plate and tighten the nut with a 5.5 mm wrench.
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4069-XXX b. Print a copy of the Quick Test Page and check the margin adjustments printed on the test page. These settings should be within the range specified in page 3-19. The reference screw can be adjusted without loosening the locknut. Turn the screw a few turns and print a copy of the Quick Test Page as you check the diamonds on the left margin.
Screw Identification Table The following table contains screw types, locations, and quantities necessary to service the printer. Each screw callout in the removal procedure graphic displays the screw reference number listed in the table. Pay careful attention to each screw type location when doing removals.
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4069-XXX Reference Screw Type Number M3.5x8 mm Thread Cutting M3.5x12 mm Thread Cutting M3x5 mm Taptite Service Manual Location spring controller board integrated tray ITC board stacker support to right side frame engine board shield to left frame paper alignment assembly toner cartridge guide track...
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4069-XXX Reference Screw Type Number M3x6 mm Taptite M3x8 mm Taptite Location outer shield inner redrive deflector interconnect board to center pan engine board (bottom holes) controller board to interconnect board ground controller board to inner shield controller board (back) engine board to interconnect shield ground...
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4069-XXX Reference Screw Type Number M3x12 mm Taptite Panhead M3x28 mm Taptite Panhead M3x6 mm Taptite Panhead 4-10 Service Manual Location HVPS board developer drive ground (bottom hole) stacker duct engine board controller to shield controller board in pan shield ground LVPS fuser cover cable clip...
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4069-XXX Reference Screw Type Number M3.5x8 mm Plastite Thread Forming M3.5x10 mm Plastite Thread Forming M3x6 mm SEMS Machine Screw with washer M3.5x12 mm Plastite Thread Forming with washer Location autocompensator right side cover right side frame to pan left side frame to pan fuser board printhead to EP frame Repair Information...
Use the hand grips on the side of the printer. Make sure your fingers are not under the printer when you lift or set the printer down.
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4069-XXX Right Cover 1. Open the upper and bottom front covers. 2. Release the cover latch (A) and remove the right cover mounting screw (B). 4-13 Repair Information...
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4069-XXX 3. Remove the redrive assembly. 4. Remove the right side cover mounting screw (B). 5. Remove the right side cover. 4-14 Service Manual...
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4069-XXX Upper Front Cover 1. Raise the upper front cover. 2. Remove the upper front cover mounting screws (A). 3. Rotate the cover upward to allow the rear cover hinges to clear the mounting slots and remove the cover. 4-15 Repair Information...
4069-XXX Laser Assembly Cover 1. Remove the left door. 2. Remove the right cover. 3. Remove the rear paper deflector. 4. Press the fuser wiper cover latch and remove the cover. 5. Remove the paper full sensor flag assembly from the mounting bracket.
4069-XXX Controller Board 1. Remove the inner EMC shield. 2. Remove the controller board mounting screw (A). 3. Remove the controller board mounting screws (C). 4. Remove the controller board parallel port mounting screws (B). 5. Remove the serial port mounting screws if present. 6.
4069-XXX Developer Drive Assembly 1. Remove the inner EMC shield. 2. Remove the developer drive assembly mounting screws (A). 3. Remove the developer drive assembly. Note: Be sure the developer drive assembly wheel aligns with the hub on the main drive assembly when reinstalling the assembly. 4-18 Service Manual...
4069-XXX Duplex Board 1. Lift the base printer from the duplex assembly. 2. Remove the four duplex board cover mounting screws. 3. Gently disconnect the cables from the duplex board. Use caution to avoid damage to the cables and connectors.
4069-XXX Duplex Motor 1. Remove the duplex front cover door. 2. Gently disconnect the cables from the duplex board. Use caution to avoid damage to the cables and connectors. 3. Remove the four mounting screws from the left and right return guides and remove the guides.
4069-XXX EMC Shields Inner EMC Shield 1. Remove the left door. 2. Remove the outer EMC shield. 3. Remove all option boards from the connector board slots. 4. Remove the inner EMC shield mounting screws (A). 5. Remove the inner EMC shield. 4-21 Repair Information...
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4069-XXX Outer EMC Shield 1. Remove the left door. 2. Loosen the outer EMC shield mounting screws (A) and remove the shield. 4-22 Service Manual...
4069-XXX Engine Board 1. Remove the inner EMC shield. 2. Disconnect all cables from the engine board. 3. Remove the engine board mounting screws (A). 4. Remove the engine board cage mounting screw (B) from the main drive motor assembly. 5.
4069-XXX Fans Auxiliary Fan (Models 614/616) 1. Remove the right cover. 2. Remove the inner EMC shield. 3. Remove the fuser wiper cover. 4. Disconnect the auxiliary fan cable from the engine board at connector J7. 5. Note the routing of the auxiliary fan cable (A) and remove the fan (B).
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4069-XXX Main Fan 1. Remove the top rear cover. 2. Remove the inner EMC shield. 3. Note the routing of the main fan cable (A) and disconnect the cable from the engine board at connector J1. 4. Release the four latches (B) and remove the fan from the left side frame.
4069-XXX Frames EP Frame Assembly 1. Remove the left and right side frames. 2. Remove the EP frame assembly. Left Side Frame 1. Remove the engine board. 2. Remove the main drive assembly. 3. Remove the upper front cover hinge assembly. 4.
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4069-XXX 7. Place the printer on its back and remove the left side frame mounting screws (A). 8. Remove the left side frame. 4-27 Repair Information...
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4069-XXX Right Side Frame 1. Remove the right side cover. 2. Remove the LVPS. 3. Remove the multipurpose tray assembly. 4. Remove the auxiliary fan assembly. 5. Disconnect the auto compensator arm bias spring from the right side frame. 6. Remove the toner sensor mounting screw (A), disconnect the sensor cable and remove the toner sensor.
4069-XXX Caution: Be sure the fuser assembly has cooled before working on any of the fuser FRUs. Fuser 1. Remove the redrive assembly. 2. Loosen the fuser mounting screws and remove the fuser. 4-29 Repair Information...
4069-XXX Fuser Board 1. Remove the fuser assembly. 2. Remove the fuser board cover. 3. Disconnect the cables from the fuser board. 4. Remove the fuser board mounting screw. 5. Release the fuser board from the standoff tab and lift the fuser board from the fuser assembly.
4069-XXX Fuser Cover 1. Remove the fuser assembly. 2. Note the thermistor cable routing and disconnect the cable from the fuser board. 3. Remove the left and right lamp bracket mounting screws (A). 4. Remove the left and right fuser cover mounting screws (B) and lift the cover from the fuser assembly.
4069-XXX Fuser Detack Housing Assembly 1. Remove the fuser assembly. 2. Remove the fuser cover assembly. 3. Remove the fuser lamp. Use care when handling the lamp. 4. Disengage the hotroll bearing clips to free the fuser frame walls. 5. Gently apply outward pressure on the left and right fuser side frames (A) to release the detack housing assembly (B).
4069-XXX Fuser Transfer Plate 1. Remove the upper paper deflector. 2. Remove the fuser transfer roll. 3. Remove the inner paper deflector. 4. Lift the left side of the fuser transfer plate (A) and move the plate to the left to clear the right side from its mounting. 5.
4069-XXX Fuser Envelope Conditioner Solenoid 1. Remove the fuser assembly. 2. Remove the solenoid mounting screw (A). 3. Disconnect the solenoid link (B). 4. Remove the solenoid from the fuser assembly. Note: Do the “Fuser Solenoid Adjustment” on page 4-3 you replace the fuser solenoid.
4069-XXX Fuser Narrow Media Sensor/Flag Assembly 1. Remove the fuser assembly. 2. Remove the exit roll assembly. 3. Remove the fuser board cover. 4. Disconnect the sensors from the fuser board. 5. Remove the lower exit guide assembly 6. Remove the sensor/flag assembly from the lower exit guide assembly Fuser Exit Sensor Flag Assembly 1.
4069-XXX The fuser lamp FRU is color coded. The left and right fuser lamp bracket access holes let you view the end of the lamp. Use the following table to identify and install the correct lamp. Description Fuser Lamp 115V 550W Fuser Lamp 115V 875W Fuser Lamp 220V 550W Fuser Lamp 220V 875W...
4069-XXX High Voltage Power Supply 1. Remove the inner paper deflector. 2. Remove the toner sensor cable from the retainer (A) on the front of the HVPS. 3. Remove the right side cover. 4. Disconnect the HVPS cable from the HVPS at connector (C). 5.
5. Place the printer on its side. 6. Locate the integrated tray compensator assembly (B) on the bottom of the printer and disconnect the compensator arm bias spring from the frame. 7. Remove the c-clip that rests against the right sideframe from the autocompensator pivot shaft.
1. Remove the paper tray. 2. Place the printer on its side. 3. Locate the compensator assembly on the bottom of the printer and pull the compensator arm away from the printer. 4. Unsnap the pick roll assembly (D) from its mounting and remove.
2. Remove the engine board and shield. 3. Remove the LVPS. 4. Disconnect all cables from the interconnect board. 5. Place the printer on its back and remove the mounting screws (A). Note: Go to “Interconnect Board” on page 5-12 correct jumper locations for your printer.
2. Remove the LVPS mounting screws (A) from the rear of the bottom pan. 3. Pull the LVPS assembly from the right side of the printer. Initial resistance is felt as the automate plug disconnects. 4. Press the release latch on the fuser lamp cable connector and disconnect from the LVPS.
1. Remove the inner EMC shield. 2. Remove the gear guard. 3. Remove the developer drive assembly. 4. Remove the transfer shaft (A) through the bottom of the printer. 5. Remove all cables from the cable clamps (B) on the main drive assembly.
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4069-XXX 10. Remove the main drive assembly. Note: Do not remove the screws (E) on the main drive assembly. Be sure the main drive assembly gear shaft aligns with the hub on the left side frame when reinstalling the main drive assembly. 4-44 Service Manual...
4069-XXX Main Drive Motor 1. Remove the main drive assembly. 2. Remove the main drive motor mounting screws (A). 3. Remove the main drive motor. 4-45 Repair Information...
4069-XXX Multipurpose Tray/Lower Deflector Assembly 1. Open the multipurpose tray to a position that allows the left and right tray hinge slots (A) to align with the rectangular mounting posts (B). Pull upward on each tray hinge to remove the tray from the two mounting posts.
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4069-XXX 2. Remove the upper deflector. 3. Remove the solenoid mounting screw. 4. Remove the screws (A) mounting the multipurpose tray/lower deflector assembly. 5. Remove the multipurpose tray/lower deflector assembly. 4-47 Repair Information...
4069-XXX Operator Panel Assembly 1. Remove the upper front cover. 2. Disconnect the operator panel cable. 3. Gently press the operator panel lens tab (A) and remove the operator panel. 4-48 Service Manual...
7. Be sure the torroid is on the opposite end of the cables near the engine board connectors. Route the cables through the printer and down the inside of the engine board shield. Plug the cables into the engine board connectors.
4069-XXX Optional 250/500 Paper Tray Assembly Note: Remove the printer and other paper feed options to access the failing optional paper tray assembly. Paper Tray Compensator Assembly 1. Remove the printer and other paper feed options. 2. Disconnect the compensator assembly bias spring from the tray frame.
1. Remove the upper paper deflector assembly. 2. Remove the inner paper deflector assembly. 3. Release the input paper sensor from its mounting and remove. 4. Remove the left door. 5. Remove the paper alignment assembly mounting screws (A) located inside the printer. 4-51 Repair Information...
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4069-XXX 6. Locate the paper alignment assembly reference adjustment screw (B) through the left frame and remove the screw. 7. Remove the paper alignment assembly. Note: Do the “Paper Alignment Assembly Adjustment” on page 4-5 when you reinstall the assembly. 4-52 Service Manual...
3. Place the printer on its side. 4. Remove the lower deflector assembly. 5. Gently pry the inner paper deflector from the left and right mounting posts (A) located on the bottom of the printer and remove the deflector. Upper Paper Deflector Assembly 1.
4069-XXX Paper Input Sensor 1. Remove the inner paper deflector assembly. 2. Disconnect the paper input sensor cable from the input sensor. 3. Release the input paper sensor from its mounting and remove. Paper Size Sensing Board 1. Disconnect the paper size sensing board cable from the board. 2.
4069-XXX Pick Roll 1. Remove the upper paper deflector. 2. Release the pick roll retaining tab and slide the pick roll off the shaft. 4-55 Repair Information...
4069-XXX Printhead 1. Remove the laser assembly cover. 2. Disconnect the printhead cables (A) from the printhead assembly. 3. Remove the printhead mounting screws (B) and remove the printhead. Note: Do the “Printhead Assembly Adjustment” on page 4-4 whenever you remove or replace the printhead assembly or loosen the mounting screws.
4069-XXX Smart Cartridge Contacts 1. Remove the upper front cover. 2. Release tab (A) and remove the contact cover. 3. Remove the contact plunger (B). 4. Remove the screws (C) and remove the contacts (D). 4-58 Service Manual...
4069-XXX Toner Sensor 1. Remove the right side cover. 2. Remove the toner sensor mounting screw (A). Disconnect the toner sensor cable and remove the toner sensor. 4-59 Repair Information...
2. Unsnap the transfer roll assembly from the left pivot arm. 3. Lift the transfer roller assembly toward the left and remove the transfer roller assembly from the printer. Upper Paper Deflector Assembly 1. Open the multipurpose tray and remove the tray from the two mounting posts.
4069-XXX Upper Front Cover Hinge Assembly 1. Remove the upper front cover. 2. Remove the laser assembly cover. 3. Remove the C-clips (A) from the upper front cover hinge assembly left and right hinge pins and remove the pins. Note the pin orientation and the C-clip location on the inside of each hinge.
4069-XXX Upper Front Cover Interlock Switch Assembly 1. Remove the upper front cover. 2. Remove the operator panel. 3. Remove the inner EMC shield. 4. Pull up on the switch (A) to remove from the mounting posts (B). 5. Note the routing of the interlock switch assembly cable and disconnect the cable on the engine board.
4069-XXX 5. Connector Locations Low Voltage Power Supply Connector CN3 Interconnect Board Pin No. Signal +5 V dc +5 V dc Ground Ground Ground Ground +24 V dc +24 V dc Heat on +5 V dc +5 V dc Ground Ground Ground Ground...
4069-XXX High Voltage Power Supply Connector CN1 Engine Board Pin No. Signal Developer PWM +24 V dc Return Charge PWM +24 V dc IN TX PWM TX Enable TX CUR PWM SVRO OUT Connector Locations...
4069-XXX Engine Board Connector J1 Main Fan J3 Printhead (Mirror Motor) J4 Cover Closed Switch J5 Printhead Service Manual Pin No. Signal Fan Stall Ground Main Fan +24 V dc Return +24 V dc Return ReFREQ LOCKn Start* +24 V dc Return +24 V dc Cover Closed Ground...
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4069-XXX Connector J6 Output Level Sensor J7 Auxiliary Fan 414/616 J8 Printhead HYSNC Pin No. Signal Ground Ground Opt2 Ground +5 V dc Cartfan Ground Ground HSYNC* Ground +5 V dc Connector Locations...
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4069-XXX Connector J10 Erase/Cartridge/ Sensor/Input Sensor/ HVPS J11 Operator Panel Service Manual Pin No. Signal AT Servo (HVPS) Servo OutT (HVPS) TXENABLE (HVPS) Transfer (HVPS) +24 V dc (HVPS) Charge (HVPS) Ground (HVPS) Developer (HVPS) Ground (In Sens) In Sns* (In Sens) +5 V dc (C-Sens) CTSENSE* (C-Sens) Ground (C-Sens)
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4069-XXX Connector J12 Transport Motor J13 Autoconnect (Options) J14 Autoconnect (Options) Pin No. Signal +24 V dc +24 V dc Return +24 V dc Return Motor3 Motor4 Motor1 +5 V dc Motor2 Ground Motor0 RXDIN Ground +5 V dc Ground Ground RXDIN Ground...
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4069-XXX Connector J15 Integrated Paper Tray - Paper Size Sensor J16 Fuser J17 MPT Pick Service Manual Pin No. Signal +5 V dc PSIZE2 Ground PSIZE1 +24 V dc Ground POUT +5 V dc Paper Low +5 V dc Exit Sensor Thumpret +5 V dc Thumpleft...
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4069-XXX Connector J18 Auto Compensator J19 MPT Paper Out J20 Interconnect Board J21 Smart Cartridge Pin No. Signal +24 V dc Ground Ground +5 V dc Ground POSENSE +5 V dc Scart Scart Ground Ground Connector Locations...
4069-XXX Interconnect Board Connector J1 Fuser Solenoid J2 LVPS J3 LVPS J4 Autoconnect Top 5-12 Service Manual Pin No. Signal +42 V dc Ground +42 V dc Heaton Xeroxing +24 V dc +24 V dc +24 V dc Ground Ground Ground Ground Ground...
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4069-XXX Connector J5 Autoconnect BTM/FNT J6 Engine Board J7 Controller Board J11 INA 1 J12 INA 2 Connector J8 ID-1 J9 ID-2 J10 ID-3 Note: A 902 service error may display if the jumpers are not correctly installed. • Models 010 and 01n have a jumper on J10 between the center pin and pin 5.
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4069-XXX • Models 616 and 61n have a jumper between the center pin and pin1 of J8 and a jumper between the center pin and pin 3 of J9. 5-14 Service Manual...
4069-XXX Envelope Option Board Connector Pin No. Signal Ground Tx (EOC) Ground Rx (EOC) +24 V dc Return +24 V dc Ground Paper Present +5 V dc Ground Paper Present +5 V dc Motor - Phase B- Motor - Phase A- Motor - Phase B+ Motor - Phase A+ Connector Locations...
4069-XXX Duplex Option Board Note: Duplex connectors J10 and J11 are interchangeable. No problem results if the connectors are switched. Connector J1 Motor J2 DC Motor Sensor/Encoder Board J3 Stepper Motor J4 Fan J5 Paper Input Sensor J6 Rear Cover Open Switch J7 Jam Removal Tray Open Switch...
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4069-XXX Connector J9 Autoconnect, Option Below J10 Autoconnect, Option Below J11 Printer Autoconnect J12 Printer Autoconnect 5-18 Service Manual Pin No. Signal Ground PrtxDout Ground PrtRxd +24 V dc Ground +24 V dc Ground Ground PrtxDin Ground PrtRxD...
4069-XXX Autoconnect - Top Connector Top Autoconnect Pin No. Signal 0 V dc +5 V dc 0 V dc 0 V dc 0 V dc +5 V dc 0 V dc +24 V dc Connector Locations 5-19...
4069-XXX Output Expander Control Board Connector J1A Autoconnect J2A Autoconnect J3 Pass Thru Sensor J4 DC Motor 5-20 Service Manual Pin No. Signal +24 V dc Ground +5 V dc Prtxdin Ground prtrxd Ground +24 V dc Ground +5 V dc prtxdout Ground prtrxd...
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4069-XXX Connector J5 Bin Full/Near Full Dual Sensor J6 Jumper Connector Pin No. Signal Ground Ground binful binful RVsnsr Not Used Not Used Not Used Connector Locations 5-21...
4069-XXX High-Capacity Output Stacker Board Connector J1A Autoconnect J2A Autoconnect J3 Pass Thru Sensor J4 DC Motor 5-22 Service Manual Pin No. Signal +24 V dc Ground +5 V dc Prtxdin Ground prtrxd Ground +24 V dc Ground +5 V dc prtxdout Ground prtrxd...
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4069-XXX Connector J5 Bin Full/Near Full Dual Sensor J6 Jumper Connector J6 Connector Jumper Locations High-Capacity Stacker Board Upper Unit Board Lower Unit Board Pin No. Signal Ground Ground binful binful RVsnsr Upper Unit Upper/Lower Unit Lower Unit Pin 1 Pin 2 Not Used Connector Locations...
Damaged, missing, or altered covers, especially in the area of the top cover and the power supply cover • Possible safety exposure from any non-Lexmark attachments Lubrication Specifications Lubricate only when parts are replaced or as needed, not on a scheduled basis.
Maintenance” at each 300K page count interval. It is necessary to replace the fuser assembly, transfer roller and charge roll at this interval to maintain the print quality and reliability of the printer. The parts are available as a maintenance kit with the following part...
4069-XXX 7. Parts Catalog How To Use This Parts Catalog • SIMILAR ASSEMBLIES: If two assemblies contain a majority of identical parts, they are shown on the same list. Common parts are shown by one index number. Parts peculiar to one or the other of the assemblies are listed separately and identified by description.
4069-XXX Printer Serial Label Look at the printer serial label to identify the printer you are working on. There are two service levels of Optra T printers. Some printers are at a service level B as indicated by the B on the label.
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4069-XXX Use the Model Name/Type table to identify model specific replacement FRUs. The parts catalog uses the Type last three digits to identify model specific FRUs. Model Name Optra T 610 Optra T 610n Optra T 612 Optra T 612n Optra T 614 Optra T 614 Optra T 614n...
4069-XXX Assembly 4: Paper Feed (Autocompensator) 7-14 Service Manual...
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4069-XXX Asm- Part Index Number 99A0060 99A1056 99A1530 99A0070 99A1616 99A1609 99A1927 99A1930 Units Description Sensor, Paper Out Internal Tray Pick Arm Assembly (250) 010/01n/23v/23e Pick Arm Assembly (500) 212/414/616/21n/ 41b/41l/41e/61n Pick Rolls Screw, Hanger PP 99A0263 Flag, Paper Out 500 Tray 212/414/616/21n/ 41b/41l/41e/61n Flag, Paper Out 250 Internal Tray 010/01n/ 23v/23e...
4069-XXX Assembly 5: Paper Feed - Multipurpose Unit 7-16 Service Manual...
Page 275
4069-XXX Asm- Part Index Number 99A0075 99A0071 99A0076 99A0081 99A0083 99A1608 99A1531 99A0084 5-10 99A0082 5-11 99A0078 5-12 99A0073 5-13 5-14 99A0072 5-15 99A0074 Units Description Screw, Socket Set M4X5 mm Arm Assembly, MPT Pick Roll Assembly Spring Assembly, Separator MPT Pad Assembly Kit o Restraint Pad o MPT Pad Assembly...
4069-XXX Assembly 10: Main Drive 7-26 Service Manual...
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4069-XXX Asm- Part Index Number 10-1 99A1543 10-1 99A0129 10-1 99A0801 10-2 99A0134 10-2 99A1569 10-3 99A0275 10-4 99A0954 99A0260 Units Description Gearbox, w/Motor 010/212/01n/21n/23v/23e Gearbox, w/Motor 414/41b/41l/41e Gearbox, w/Motor 616/61n Shaft, Power Take Off 010/01n/23v/23e Shaft, Power Take Off 500 212/414/616/21n/ 41b/41l/41e/61n Spring, Power Takeoff Shaft Gear, Bevel with Grease Packet...
4069-XXX Assembly 13: Transfer 7-34 Service Manual...
Page 293
4069-XXX Asm- Part Index Number 13-1 99A1015 13-2 99A0349 13-3 99A0184 13-4 99A0186 13-5 99A0185 13-6 99A0181 13-7 99A1578 Units Description Transfer Roll Assembly Arm, Transfer Roll Assembly Right Spring, Transfer Roll Right Erase Lamp Assembly Kit 010/212/414/616/ 01n/21n/61n o Lamp, Erase Assembly o Lens, Erase Lamp Shaft, Transfer Pivot Spring, Transfer Roll Left...
4069-XXX Assembly 14: Charging 7-36 Service Manual...
Page 295
4069-XXX Asm- Part Index Number 14-1 99A0512 14-2 99A0513 14-3 99A1017 14-4 99A1555 Units Description Link Assembly, Charge Left Kit Link Assembly, Charge Right Kit Roll Assembly, Charge Bushing, Charge Roll Screw, Charge Roll PP 99A0263 7-37 Parts Catalog...
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4069-XXX Assembly 15: Electronics (continued) 7-40 Service Manual...
Page 299
15-4 99A1943 15-5 15-6 15-7 Note: Be sure and check the printer service level before replacing the HVPS. Go to correct replacement FRU. 99A1823 High Voltage Power Supply 010/212/414/616/01n/21n/61n 99A1863 High Voltage Power Supply (all service level B printers)/ 23v/23e...
Page 300
4069-XXX Assembly 15: Electronics (continued) 7-42 Service Manual...
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4069-XXX Asm- Part Index Number 19-22 99A1748 19-23 99A0368 19-24 99A0363 19-25 99A0371 19-26 99A0361 19-27 99A0362 19-28 99A0364 19-29 99A0351 19-30 99A0913 19-31 99A0912 Units Description Door Assembly, Rear Access Shaft Assembly, Lower Also order PP 99A0572 Pulley, Drive Cover, Right Side Belt, 160 Gear Arm Assembly, Belt Idler...
Page 333
4069-XXX Asm- Part Index Number 20-13 20-14 99A1698 99A0384 99A0385 99A0494 99A0427 99A0469 99A1699 Units Description Gear Kit, PP 99A0271 o Gear, Feed o Gear, Master Cam o Gear, Drive Roll Shaft o Gear, Master/Feed Kick o Gear, Drive Idler o Gear, Comp Drive/Clutch o Gear, Kick Roll Connect o Gear, Kick CNCT Idler...
4069-XXX Assembly 21: High Capacity Feeder 7-76 Service Manual...
Page 335
Screw, Deflector Mounting 8-18 x 7/8 inch PP 99A0675 Label, Tray Option Number Transfer Lead Screw Assembly Bearing, Leadscrew Bottom Washer, Printer Support Frame 2 Star PP 99A0677 Nut, Printer Support Frame 2, 8-32 Hex PP 99A0676 7-77 Parts Catalog...
Page 336
4069-XXX Assembly 21: High Capacity Feeder (continued) 7-78 Service Manual...
Page 337
4069-XXX Asm- Part Index Number 21-14 21-15 21-16 21-17 99A0657 21-18 99A0655 21-19 99A0658 21-20 99A0650 21-21 99A0661 21-22 99A1806 21-23 21-24 21-25 99A0392 21-26 21-27 99A0690 Units Description Nut, 6-32 Hinge Mounting PP 99A0676 Washer, Hinge Mounting Flat PP 99A0677 Washer, Hinge Mounting Star PP 99A0677 Hinge, Door Door Assembly, Front...
Page 338
4069-XXX Assembly 21: High Capacity Feeder (continued) 7-80 Service Manual...
Page 339
4069-XXX Asm- Part Index Number 21-28 99A0188 21-29 21-30 99A0219 21-31 21-32 21-33 99A0719 21-34 21-35 21-36 21-37 99A0663 21-38 99A0664 21-39 99A1807 21-40 21-41 99A0653 21-42 21-43 21-44 99A1808 21-45 21-46 99A0714 21-47 Units Description Guide, Rear Paper with retainer arm Use with 99A0219 Screw, Top Frame Mounting PP 99A0675 Frame Assembly, Top with labels...
Page 340
4069-XXX Assembly 21: High Capacity Feeder (continued) 7-82 Service Manual...
Page 341
Sensor Assembly, Paper Out/Upper Limit Screw, Printer Support 1 Frame Mounting PP 99A0675 Washer, Printer Support Frame 1 Star PP 99A0677 Nut, Printer Support Frame 1 8-32 Hex PP 99A0676 Screw, Door to Door Frame Mounting PP 99A0675 Frame, Printer Support 1...
Page 342
4069-XXX Assembly 21: High Capacity Feeder (continued) 7-84 Service Manual...
Page 343
4069-XXX Asm- Part Index Number 21-60 21-61 21-62 99A1795 21-63 21-64 21-65 99A1796 21-66 99A1797 21-67 99A1798 21-68 99A1799 21-69 99A1800 21-70 99A1801 21-71 99A1802 21-72 99A1803 21-73 99A1804 21-74 99A1804 21-75 99A1805 Units Description Screw w/washer, Motor Mounting PP 99A1793 Nut w/lockwasher, Drive Pulley Plate PP 99A1794 Motor Assembly, DC...
Page 344
4069-XXX Assembly 21: High Capacity Feeder (continued) 7-86 Service Manual...
Page 345
4069-XXX Asm- Part Index Number 21-76 99A0281 21-77 99A0279 21-78 99A0273 21-79 21-80 99A0276 21-81 99A0451 21-82 21-83 21-84 99A0277 99A0286 21-85 99A0445 21-86 99A0280 21-87 99A0275 21-88 99A0272 21-89 99A0446 21-90 21-91 99A0274 21-92 99A0278 21-93 99A1967 21-94 Units Description Cable, 250 Auto Connect Bearing, Drive Shaft...
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4069-XXX Assembly 21: High Capacity Feeder (continued) 7-88 Service Manual...
Page 347
4069-XXX Asm- Part Index Number 21-95 21-96 99A1055 21-97 99A0070 21-98 99A0692 21-99 21-100 99A0678 21-101 99A0288 21-102 99A1812 21-103 99A1666 21-104 21-105 21-106 99A0679 99A0717 99A0720 Units Description Screw, Auto Comp Assembly Mounting PP 99A0263 Arm Assembly, Pick 2000 Roll Assembly, Pick Base, 2000 Option Screw, Deflector Mounting PP 99A0263...
Printer Stand Caster, Non Locking Printer Stand Caster, Locking Printer Stand Grommet, Wire Printer Stand Lock, Cam Printer Stand Storage Shelf Printer Stand Door Assembly, Cabinet Printer Stand Filler, Rear Top Piece Printer Stand Table Assembly, Large Printer Stand Table Assembly, Small...
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Parts Packet, Pulley - Kiosk Parts Packet, Screws - Kiosk Grease Packet, Nyogel 744 Grease Packet, IBM 23 Packaging, 4069 250/250 printer Packaging, 4069 500/250 printer Packaging, 4069 500/500 printer Packaging, 4069 500/500 plus 500 printer Parts Packet, Retainer 7-107 Parts Catalog...
Page 367
Output Bin Test - Standard Bin 5-17 3-15 Output Bin X Sensor Test 5-15 5-Bin Mailbox Diverter Test Print Registration Print Tests Printer Setup Maintenance Page Count Restore EP Factory Defaults 3-22 Setting Configuration ID Setting the Page Count Viewing the Permanent Page Count...
Page 368
4069-XXX Service Error Codes User Error Messages Error Log ESD-Sensitive Parts Flash Test Fuser Board 5-11 Gap Adjustment Hardware Tests High-Capacity Output Stacker Board 5-22 HVPS Connectors Input Tray Feed Test 3-14 Input Tray Sensor Test Interconnect Board Connectors Laser Notices LCD Test Lubrication Specifications LVPS Connectors...
Page 369
4069-XXX Removal Procedures 4-12 Removals Center Pan Assembly Controller Board 4-17 Covers 4-12 Developer Drive Assembly Duplex Board 4-19 Duplex Front Cover Assembly Duplex Front Cover Door Duplex Motor 4-20 EMC Shields 4-21 Inner EMC Shield Outer EMC Shield Engine Board 4-23 Fans 4-24...
2-107 5-Bin Mailbox 2-82 Setting Configuration ID Setting the Page Count Status Messages 2-12 Symptom Tables 2-25 Base Printer 2-25 Duplex 2-27 Envelope Feeder Option High Capacity Feeder Option Output Expander Option Paper Tray Options Unique Tools User Line 2 Link Messages...
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