ClearCube R1200 User Manual

ClearCube R1200 User Manual

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  • Page 1 R Series Data Center Products User’s Guide...
  • Page 2: Technical Support

    ClearCube Technology, Inc. This information is subject to change without notice and ClearCube shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this material.
  • Page 3: Table Of Contents

    WEEE Information ........... 2 Warning Regarding Medical and Clinical Use of ClearCube Products... . 2 Symbols –...
  • Page 4 Electro-Magnetic Interference (EMI) Immunity......85 Power Harmonics and Flicker ......... 85 Safety Compliance .
  • Page 5: Introduction

    Thank you for purchasing your quality ClearCube products. The ClearCube Architecture was developed to bring you unprecedented levels of manageability, security, reliability, and space savings. The ease of use of ClearCube’s products will make installation straightforward. This manual provides all the product and installation information needed to set up and run ClearCube Technology’s R Series Architecture for managed desktop...
  • Page 6: Weee Information

    Because each end-user system environment is customized and differs from ClearCube testing platforms and because a user may use ClearCube products in combination with other products in a manner not evaluated or contemplated by ClearCube, the user is ultimately...
  • Page 7: Informations Sur La Deee

    Du fait que l'environnement de chaque uti- lisateur final est unique et diffère de celui des plate-formes de tests de ClearCube, et que l'utilisateur peut employer les produits ClearCube avec d'autres appareils d'une manière qui n'a pas été...
  • Page 8: Informationen Über Weee

    Endbenutzerumgebung speziell angepasst ist und sich von ClearCube-Testplattformen unterscheidet, und da ein Benutzer ClearCube-Produkte zusammen mit anderen Pro- dukten auf eine nicht von ClearCube in Betracht gezogene Art verwenden kann, liegt die endgültige Verantwortung über die Prüfung und Validierung der Eignung von Clear- Cube-Produkten beim Benutzer, wenn ClearCube-Produkte in ein System eingebunden sind, einschließlich und ohne Einschränkung, das geeignete Design, der Prozess und...
  • Page 9: La Información De Reee

    Tecnología ClearCube apoya el volver a emplear, reciclar, la recuperación, y la disposición responsable de todos los productos semejantes, no solamente nuestros sistemas. La Tecnología ClearCube esta cometida a cumplir con los requisitos de la directiva de la Unión Europea WEEE, y al corriente fomenta la implementación de planes país-especifico que conforman con la legislación de REEE.
  • Page 10: Symbols - English

    Symbols are used on the equipment to convey specific information to the operator and service person. It is important to understand the intended meaning of these symbols. Below are the graphical symbols that are used on ClearCube Technology, Inc. Products and their meaning.
  • Page 11: Safety Guidelines

    WARNING and CAUTION notices. This equipment contains voltage hazardous to human life and is capable of inflicting personal injury. • Installations – ClearCube equipment is required to be installed in accordance with the local electrical codes and may be subject to inspection by the authority having jurisdiction.
  • Page 12 • IT Power Systems – ClearCube equipment has been evaluated and found to be compatible with IT power distribution systems with a phase-to-phase voltage not to exceed 240 V. • Live Circuits – Operating personnel and service personnel must not remove protective covers when operating the ClearCube chassis.
  • Page 13: Symboles - Français

    Il est important de bien comprendre la signification de ces symboles. Les symboles graphiques et leur signification, ci-dessous, sont utilisés sur les produits de ClearCube Technology, Inc. Tous ces symboles sont utilisés dans ce document aux chapitres appropriés, afin d'indiquer les situations qui demandent une vérification ou la consultation d'un autre...
  • Page 14: Guide De Sécurité

    • Mise à la masse du châssis – Le châssis et le transceiver fibre de ClearCube ont été conçus avec un socle de connecteur trois conducteurs IEC 60320 qui, avec le cordon d'alimentation adéquat, connecte la masse protectrice externe du bâtiment à...
  • Page 15 • Système d'alimentation IT – L'équipement ClearCube a été évalué et déclaré compatible avec les systèmes de distribution d'alimentation IT d'une tension composée d'un réseau triphasé ne devant pas dépasser 240 V. • Circuits sous tension – Les agents installateurs et de maintenance ne doivent pas enlever les caches protecteurs lorsqu'ils travaillent sur le châssis ClearCube.
  • Page 16: Symbole - Deutsche

    Informationen. Es ist wichtig, die beabsichtigte Bedeutung dieser Symbole zu verstehen. Die nachstehend angezeigten Symbole verweisen auf die durch ClearCube Technology, Inc. verwendeten Symbole und ihre Bedeutungen. Diese Symbole werden im Dokument verwendet, um auf Situationen hinzuweisen, in denen dieses oder ein weiteres Handbuch zu Rate gezogen werden sollten, oder falls die Möglichkeit von Schäden oder Verletzungen besteht.
  • Page 17 Auswechslung von Netzkabeln finden Sie im Anhang C – Technischer Support (Appendix C – Technical Support). • Netzadapter – ClearCube oder der ClearCube Vertrieb bieten Netzadapter an, die jeweils für das bestimmte Gerät entwickelt wurden und deren Verwendung durch die örtlichen Behörden des jeweiligen Landes, in dem das Gerät betrieben wird, genehmigt ist.
  • Page 18 240 V befunden. • Angeschlossene Stromkreise – Betriebs- und Wartungspersonal sollten die Schutzabdeckungen nicht entfernen, wenn der ClearCube Chassis in Betrieb ist. Justierungen und Wartungsarbeiten an internen Komponenten sollten nur durch qualifiziertes Fachpersonal vorgenommen werden. Der Hauptanschluss muss während allen Wartungsarbeiten an diesem Produkt, außer dem Austausch eines PC-Blades oder des Lüftereinsatzes, vom Netz getrennt werden.
  • Page 19: Símbolos - Español

    Es importante entender la intención del significado de estos símbolos. Abajo se muestran los símbolos gráficos que se usan en los productos ClearCube Technology, Inc., así como su significado. R Series Data Center Products User’s Guide, Rev. B...
  • Page 20: Directrices De Seguridad

    • Conexión a tierra del chasis – El chassis de ClearCube y el Transceptor de Fibra han sido diseñados con una entrada de aparato con tres conductores IEC 60320 que (con el cable de alimentación apropiado) conecta al conductor aterrizado externo protectivo de construcción a todas las partes accesibles de...
  • Page 21 Productos de ClearCube Technology que usan láser muestran el siguiente gráfico en la etiqueta de especificaciones. Los dispositivos marcados cumplen con el código federal FDA 21 CFR 1040 por notificación 50 y/o el acta canadiense REDR C1370 para dispositivos con emisión de...
  • Page 22 This page intentionally left blank. 18 • Introduction R Series Data Center Products User’s Guide, Rev. B...
  • Page 23: Clearcube Architecture And Product Overview

    • System Management – ClearCube Management Suite software and monitoring hardware that is built into the blades, chassis, and user ports. This guide is one of a series of manuals that describe the ClearCube architecture. Other manuals include: • I/Port User’s Guide •...
  • Page 24 ClearCube Sentral software can be used to program as many as 10 alphanumeric characters into the display. Figure 1 shows the R series PC blades. A display area at the front of each blade provides active status indicators. The four LEDs on the front panel of the blade are described in Table 1 and shown in Figure 2.
  • Page 25: R Series Chassis

    Figure 2 ClearCube R Series Blade Front Panel Display R Series Chassis The ClearCube R Series chassis is a centralized chassis that houses as many as eight single-processor PC blades and as many as four dual processor PC blades. A standard 42U 19-inch rack can hold as many as 14 chassis, for a total of 112 single-processor PC blades, 56 dual-processor blades, or a combination of both.
  • Page 26 Figure 3 ClearCube R Series Chassis Front View Figure 4 R4300 Chassis Back View 22 • ClearCube Architecture and Product Overview R Series Data Center Products User’s Guide, Rev. B...
  • Page 27: C/Port

    C/Port and Multi Video Expander User’s Guide. Multi-Video Solution The ClearCube multi-video solution provides a revolutionary way to multi-task and process information. While the C/Port provides all the peripheral and USB connections, the multiplexed video signal can be passed through to the Multi-Video Expander (MVX) via a noise-limiting VGA connector cable.
  • Page 28: Fiber Optic Extension System

    Fiber Optic Extension System The Fiber Optic Extension System adds fiber optic connectivity to the ClearCube architecture via a pair of multi-mode fiber optic cables. The system is compatible with ClearCube R4300 chassis, BackPacks, and blades. It securely extends user desktops from centralized PC blades to a distance as great as 500 meters over a pair of 62.5 micron multi-mode fibers.
  • Page 29: Fiber C/Port

    User’s Guide. I/Port The ClearCube I/Port is a user port that connects to PC blades over a standard Ethernet network. The I/Port delivers video and peripheral signals to a local user from a centralized PC blade, just like the C/Port. However, the key difference is that the I/Port connection uses the Ethernet protocol, allowing it to work over standard switched networks.
  • Page 30 I9420 I8020 / I8820 I8330 Figure 9 ClearCube I/Ports 26 • ClearCube Architecture and Product Overview R Series Data Center Products User’s Guide, Rev. B...
  • Page 31: Network Planning And Site Preparation

    Preparation Rack and Cabinet Requirements Before installing the components of the ClearCube Architecture it is very important to properly prepare the site where you will install the chassis and PC blades. This chapter provides important information on how to plan for installation.
  • Page 32: Space And Floor Support Requirements

    Fully enclosed electrical cabinets are the preferred option for mounting your ClearCube chassis. When using cabinets, make sure that both front and back panels and doors are vented to provide sufficient airflow for intake and exhaust. If you plan to...
  • Page 33: Cooling And Airflow Requirements

    Power Requirements Your ClearCube system centralizes all computing components in a single location thereby concentrating the majority of the power needed to this one area. Although the ClearCube solution reduces the overall power required when compared to traditional box PCs, the power demands in the IT center are increased.
  • Page 34: Cable Requirements

    C/Ports require straight-through cables with all four twisted pairs available. Network connections follow standard Ethernet guidelines. In practice, identical copper media can be used for C/Ports and for network connections, although ClearCube recommends using different cable colors for C/Port and network connections to simplify installation and maintenance.
  • Page 35: Fiber Transceiver

    Admin C/Port and Terminal C/Port Ethernet Cables Cables 3 m or shorter Network Switch ClearCube Fiber Transceiver Figure 12 ClearCube Fiber C/Port Architecture Cabling Diagram R Series Data Center Products User’s Guide, Rev. B Network Planning and Site Preparation • 31...
  • Page 36: Free Ip Address Requirement

    User Desktops with I/Ports Figure 13 ClearCube I/Port Architecture Cabling Diagram Free IP Address Requirement With the R4300 chassis, the default startup configuration is DHCP (Dynamic Host Configuration Protocol), which automatically requests an IP address from your DHCP server. If you do not have a DHCP server, the R4300 chassis defaults to a static IP address of 192.168.1.251.
  • Page 37: Chassis And Blade Installation

    Chassis and Blade Installation Installation of ClearCube products is straightforward and can be accomplished in just a few hours. The following instructions are intended for use by IT technicians familiar with computer systems at the hardware configuration level. Tools for Installation...
  • Page 38: Chassis Installation

    The standard Chassis Accessory Kit fits all standard 19” racks and provides a set of front and back mounting brackets, with the necessary hardware. The optional CRM kit is specially designed to fit ClearCube-supplied cabinets and racks that feature four posts with square mounting holes for snap-in rack nuts. While this is an industry-standard style for mounting hardware, not all third-party racks can accept the CRM kit.
  • Page 39 A chassis assembly using the Chassis Accessory Kit can be installed either from the front or from the back of the rack. A chassis assembly using the CRM kit can be installed only from the front of the rack. Begin installing your chassis assemblies at the bottom of the rack or cabinet. This provides support for each chassis before it is securely mounted, and greatly simplifies getting the chassis square and level in the rack.
  • Page 40 (UPS) or power strip. Use the cable retention clamp on the chassis to avoid inadvertently disconnecting the power At this point, if the installation of a ClearCube system is part of a larger office renovation or build-out, complete the chassis hardware installation and wiring, but delay installation of the PC blade computers until the rest of the area has been finished and cleaned.
  • Page 41 Front Rack Ears Locking Latch Main Bracket 1. Unscrew the thumbscrew holding each pair of chassis and rack brackets together, and slide the brackets apart. 2. Mount the chassis bracket to the chassis with 4 flathead screws. Repeat on the other side.
  • Page 42: Chassis Power Requirements

    corresponding holes as the back ears, so that the rack bracket is level. To remove, pull the finger tab inward with your finger and slide the ears forward. 5. Repeat steps 2 and 3 with the other chassis bracket on the opposite side of the rack, in mirrored orientation.
  • Page 43: Chassis Configuration And Operation

    Chassis Configuration and Operation R4300 Chassis By using a range of hot-swappable modules, the R4300 chassis provides a wide range of options for C/Port and I/Port connections to blades and to the network. Modules can be installed either when the chassis is installed, or when the blades are installed.
  • Page 44 R4300 Modules The R4300 modules are installed by sliding them into their respective bays and seating the connector. The three bays are of different sizes and shapes, and a module cannot be accidentally inserted into the wrong bay. All modules are hot-swappable, and can be replaced without affecting any existing switching configurations within the chassis.
  • Page 45: Network Module

    Figure 19 shows the back apron of the R4300, with the three module bays designated. Figure 20 shows typical R4300 modules. Connect Bay Network Bay Management Bay Figure 19 R4300 Module Bays Connect Module Management Module Network Module Figure 20 R4300 Modules On the left in Figure 19, the Connect Module provides connectors for C/Ports, USB ports, and sparing.
  • Page 46 Table 3 R4300 Connect Module Features Digital Link Spare Daisy Chain Selected LED Connections C/Port Connections Admin Daisy Chain Connections Color Label Code RJ45 connection that links the Admin C/Port into the Admin daisy chain, or passes the Admin connection to another chassis by connecting to that chassis’ ADMIN OUT port. As ADMIN IN Yellow many as 14 chassis per Control Chain can be connected on one Admin daisy chain.
  • Page 47 These bi-color LEDs that indicate status for the connections on the module whose blue LED is lit. Status for each set of connections can be viewed by pressing the Mode switch on the Management Bay module. The blue LED over the connections being monitored is lit.
  • Page 48 Table 5 R4300 Remote Management Module Features Ethernet LEDs Ethernet LEDs LINK ACTIVITY Control Chain Connections Color Label Code RJ45 connection that receives control and management signals from the previous chassis in the Control Chain via RS-485. As many as 14 chassis can be connected per Control CONTROL IN Green Chain.
  • Page 49: Power Modules

    Bi-color LED indicates power supply status • Green = 2 supplies good DC POWER — • Red = 1 supply bad • Off = no power or RMM not seated properly Bi-color LED indicates system health • Green = good •...
  • Page 50: Power Supply Unit

    Figure 21 R4300 Power Modules desktop employ and terminate all four twisted pairs. Standard Ethernet works with only two of the four pairs connected, but the ClearCube C/Port operates only when all four pairs of wire are used. Power Supply Unit (PSU) R Series Data Center Products User’s Guide, Rev.
  • Page 51: Spare Allocation Examples

    PC blade. A more common ratio is one spare for every seven active blades. The lowest ratio of sparing that ClearCube recommends is one spare for 47 PC blades (configured by daisy-chaining the spare connections). Figure 22 shows these sparing scenarios as examples.
  • Page 52 To connect cables to R4300-equipped chassis, do the following: 1. Label, identify, or use different color cables to discriminate between desktop and network wiring. This color code is recommended, and matches the jumper cables provided by ClearCube: • • •...
  • Page 53 5. Connect eight network cables from the EP8 ports marked ETHERNET to your Ethernet network patch panel, hub, or switch. 6. Daisy-chain the ADMIN IN port on one chassis to the ADMIN OUT port on the next chassis using the yellow daisy-chain cable provided. Connect the remaining ADMIN OUT port to the Admin C/Port.
  • Page 54 Figure 24 Mixed-Mode Daisy-Chain Cabling Example NOTE: With an RMC-equipped BSBP as Primary, no other chassis in the Control 50 • Chassis and Blade Installation CLEARCUBE Admin C/Port Chain can serve as Secondary, because Secondary mode is not supported on the RMC.
  • Page 55 Admin C/Port and Terminal Primary Chassis with E-net Control Link Spare Configuration Cable Spare Daisy Chain Admin Daisy Chain Control Chain Control Chain with Single Daisy Chains R Series Data Center Products User’s Guide, Rev. B Admin C/Port and Terminal Spare Configuration To Network...
  • Page 56: Rmm Firmware Update Procedures

    Updating RMM Firmware with Telnet To install an RMM firmware update using telnet, do the following: 1. Download the firmware update package from the ClearCube Support website. 2. Unzip the package, and copy the files to the directory where the TFTP server is configured to get the file.
  • Page 57 NOTE: If the Sentral server is also the TFTP server, do not copy the firmware update To update RMM firmware using Sentral, do the following: 1. Download the update package from the ClearCube support website. 2. Unzip the update package and read the enclosed Technical Bulletin (a PDF file) to learn any special considerations for the package.
  • Page 58: Remote Management Card Configuration

    Remote Management Card Configuration Control Chain Auto-Negotiation Two types of Remote Management Cards may be present in your network: • Remote Management Module (RMM) in R4300 chassis • Remote Management Card (RMC) in R4200 chassis The RMC in Blade Switching (BSBP) and Direct Connect (DCBP) BackPacks is not capable of auto-negotiation.
  • Page 59: Configuring The Rmm

    NOTE: Maintain the default setting of JP1 on the RMM (auto-negotiation enabled). Configuring the RMM ClearCube recommends using Sentral as the primary configuration tool for RMMs. See the Sentral Administrator’s Guide for complete information. The RMM can also be configured with Telnet. To configure an RMM using Telnet, do the following: 1.
  • Page 60 3. Enter the command to change a parameter in the format: where ParameterName is the parameter and Value is its desired new value. 4. When finished changing parameters, type exit to close the Telnet window. Resetting the RMM Settings to the Factory Defaults In normal use, the RMM is configured using Sentral.
  • Page 61: Setting Options

    192.168.1.252 8080 Disabled 192.168.1.253 8080 2 (highest) Disable 192.168.1.254 8080 2 (highest) Note: All RMM ALerts are in English Public Disabled Disabled Enabled Enabled Local clearcube clearcube Set from realtime clock 5 minutes 192.168.1.252 Chassis and Blade Installation • 57...
  • Page 62: Configuring The Rmc

    Configuring the RMC The following steps outline the process required to set up and configure your choice of chassis control computer/server. These steps also explain the setup of the communication link to the chassis. This description assumes that you are choosing to control your chassis with an RMC, rather than with the recommended RMM.
  • Page 63 • Install and run Sentral: The Blade Switching BackPack is controlled by ClearCube Sentral. Installation of the tools on the controlling computer is via a CD-ROM drive. Figure 23 on page 49, Figure 24 on page 50, and Figure 25 on page 51 show examples of three chassis connected together to support Spare, Administrator, Supervisor, and 8 x 8 modes.
  • Page 64 Password: clearcube RMC Configuration 1. IP address: 192.168.1.251 2. Gateway: 192.168.1.1 3. Network: 192.168.1.0 4. Netmask: 255.255.255.0 5. Password: clearcube 6. Exit to change the IP address. For example: >1 >1 new ip: >1 new ip: 192.168.1.100 (your desired IP address) RMC Configuration 1.
  • Page 65 The result should be: The RMC accepts only a lowercase y as a valid positive response. If you type changes... NOTE: You may have to close the telnet window by selecting the X in the top right corner. Connect the CONTROL IN port to your regular network using a standard network cable. Make sure not to use the cross-over cable you were just using.
  • Page 66: R4300 Chassis Upgrade Kit Installation

    R4300 Chassis Upgrade Kit Installation An R4200 chassis can be upgraded to an R4300 chassis with an available chassis upgrade kit. To install the R4300 chassis upgrade kit, do the following: 1. Power down the blades in the chassis. 2. Disconnect AC power from the chassis. 3.
  • Page 67: Fiber Transceiver

    19. Reseat the blades and power up the chassis. 20. Power up the blades. Fiber Transceiver See ClearCube F6150 Fiber Transceiver User’s Guide for information about installing and using the fiber transceiver and for information about transceiver power requirements. http://www.clearcube.com/support/controller/home.php Fiber Transceiver User’s Guide.
  • Page 68 • The Fiber Optic Extension System only works with the R4300 chassis, and with R4200 chassis that are revision “E” or higher. The version can be determined from the label on the side of the R4200 chassis. • The Fiber Optic Extension System only works with “straight-through” fiber optic cable.
  • Page 69: Pc Blade Installation

    PC blade boxes and remove the PC blades. Examine each PC blade for damage as a result of shipping. If you find any damage contact the carrier to file a claim and call the ClearCube Customer Service Department for replacement.
  • Page 70: Connecting Ethernet Cables

    5. In a rack installation, you can lock the chassis front bezel using a Kensington lock on each side of the chassis. In a cabinet installation, use a locking front door to secure the chassis and blades. Since the R2200 is a double-slot blade, it needs to be installed in the correct slot pair. Install double-slot blades only in slots 1&2, 3&4, 5&6, or 7&8.
  • Page 71 • In an R4200 chassis, only the primary ports on the R1300 are connected. The single Ethernet port on the R1200 and previous blades is accessible as follows: • For a 16-port EP6 module in an R4300 chassis, the Ethernet port on the blade is connected to the corresponding primary port on the EP6.
  • Page 72: Video Resolution

    The R1200, R2100, and previous model blades do not provide back-apron USB 2.0 connectivity. R1350 Monitor Support The following table lists each R1350 video option and the number of supported monitors for each option. Intel® GMA 950 integrated graphics engine NVIDIA®...
  • Page 73: Configuring Raid

    Configuring RAID CAUTION: Improper RAID configuration will result in data loss. Never change RAID configuration without making a complete system back-up, and never configure RAID on systems with only one installed hard drive. To configure RAID on the R2200, do the following: 1.
  • Page 74 RAID in the ClearCube labs. screen asking you to load support for mass storage device(s). hardware support disk into Drive A: When prompted, insert the floppy disk containing the following files (prepared in step 6 above) and press the Enter key: –...
  • Page 75 d. After pressing Enter, you are presented with a list of available SCSI Adapters. e. The next screen confirms your selected controller. Press the Enter key to 9. Finish the O.S. install. The system will eventually reboot. Remove the diskette at so the system does not attempt to reboot from the diskette.
  • Page 76 Locking out Mass Storage Devices When using ClearCube’s C/Ports, you have an additional feature that provides increased levels of security. The R Series PC blades offer a unique Mass Storage Lockout (MSL) security feature that disables the use of any USB mass storage device connected to the C/Port at the desktop (e.g., key drives, floppy drives, CD-ROM...
  • Page 77 NOTE: When the MSL jumper is physically set to lock out mass storage devices, the MSL Jumper USB Mass Storage devices function normally (default) USB Mass Storage devices do not function Figure 32 Model R1300 MSL and CMOS Jumper Locations and Settings CMOS Jumper Normal operation (default)
  • Page 78: Reinstalling System Software

    ClearCube blades are normally shipped with Windows XP factory-installed. Other operating systems may be optionally available. All factory-installed operating systems are images customized specifically for ClearCube blades, and each blade model uses an image version that is specific to that blade model. Installing an operating system image from one blade model onto another blade model (e.g., installing the system...
  • Page 79: Hardware Upgrade And Replacement Procedures

    Individual components, including memory and hard drive, chassis, and fan packs can also be upgraded or replaced by qualified technicians. These components are accessible by removing the PC blade from the chassis. To maintain your ClearCube warranty and ensure proper operation, only use ClearCube approved commodities when performing upgrades.
  • Page 80: Upgrading Memory

    Field-Replaceable Units (FRUs) are items that trained service providers and the ClearCube Systems Engineer (SE) group can replace onsite. FRUs include the CRUs, plus these: • Power supply • CPU fan, blower, or heatsink Other components such as the processor or motherboard are not intended for field replacement.
  • Page 81: Replacing Or Upgrading The Hard Drive

    NOTE: Because of a limitation in 32-bit Microsoft Windows, the operating system Always use ClearCube-supplied or ClearCube-approved memory. Replacing or Upgrading the Hard Drive If you are replacing or upgrading a hard drive, do the following: 1.
  • Page 82 Store unused drives in an anti-static bag in a climate-controlled area. Replacing the CMOS Memory Battery ClearCube blades use a lithium coin cell to maintain CMOS settings. When blades remain powered on or on stand-by power, these cells rarely require replacing. If you notice that CMOS settings do not appear to remain set, you may need to replace this battery.
  • Page 83: Replacing The R4300 Fan Pack

    Replacing the R4300 Fan Pack To replace the Fan Pack on the R4300 chassis, do the following: CAUTION: Disconnect all sources of power before servicing the R4300 chassis. 1. Power down the blades in the chassis. 2. Unplug the chassis power cords. 3.
  • Page 84: Troubleshooting

    • Non-commercial cables are frequently the culprits when equipment fails to work properly. For this reason, ClearCube strongly discourages the use of Non-commercial cables. • Check that the power supply brick is the proper one for the Fiber C/port. It should have a rated output of +5 VDC, 7 A;...
  • Page 85: The Monitor's Auto-Adjust Does Not Give A Clear, Sharp Image

    The monitor’s Auto-Adjust does not give a clear, sharp image • Monitor auto-adjust routines do not always optimally adjust the image. Using the auto-adjust routine a second or even third time may provide a better result. Because all monitor manufactures have unique adjustment settings and auto-adjust algorithms, customers should contact the monitor manufacturer directly for assistance in achieving the optimal image quality.
  • Page 86: Appendix A - Specifications

    Appendix A – Specifications R1300 • Intel Pentium 4 with Hyper Processor Threading, or Pentium D dual-core • LGA775 socket • Intel 945G with 1066 MHz front-side Chipset • DDR2-667, un-registered, non-ECC • Two DIMM sockets Memory • Dual-Channel, Interleaved •...
  • Page 87 Connections Dimensions Power Input AC Input Fuse Weight Environmental Connector I/O Fiber Type Max. Distance Fiber Signal Loss Max. Jumper Length Rack Height Power Adapter Environmental R Series Data Center Products User’s Guide, Rev. B Table 10 R4300 Chassis Specifications •...
  • Page 88: Appendix B - Regulatory Compliance

    Appendix B – Regulatory Compliance Electromagnetic Compatibility (EMC) The statements contained within this appendix are limited to the C3-R chassis, R1300 Blade, R2200 Blade, C/Port, MVX, Fiber Transceiver, and the Fiber C/Port. Regulatory compliance specifications for any other equipment mentioned within this manual can be found in separate documentation.
  • Page 89: Electro-Magnetic Interference (Emi) Immunity

    Supply Systems for Equipment with rated Current = 16 A Safety Compliance The C3-R chassis system, including the R4200 and R4300 backpack, R1200, R1300, R2100, R2200 blades, C/Port, and MVX, was tested and is certified to the following safety standards: •...
  • Page 90: Ce Marking

    This equipment bears the CE marking that indicates compliance to the European Council Directive 89/336/EEC (EMC directive) and the 73/23/EEC (Low Voltage Directive). The following page is ClearCube's official Declaration of Conformity as required for CE compliance. 86 • Appendix B – Regulatory Compliance...
  • Page 91: Declaration Of Conformity

    Declaration of Conformity Manufacturer: ClearCube Technology, Inc. 8834 Capital of Texas Highway N Austin, TX 78759 Declares that the product: Product: Rack-mounted Computer and Desktop Peripheral Model Number: C3-R (includes Chassis, BackPacks and User Ports) Conforms to the following Product Specifications:...
  • Page 92 Declaration of Conformity Manufacturer: ClearCube Technology, Inc. 8834 Capital of Texas Highway N Austin, TX 78759 Declares that the product: Product: Rack-mounted Computer and Desktop Peripheral Model Number: Fiber Transceiver and Fiber C/Port Conforms to the following Product Specifications: Safety:...
  • Page 93: Appendix C - Technical Support

    Automatic notifications will allow you to keep your environment up to date with the latest ClearCube offerings. R Series Data Center Products User’s Guide, Rev. B...
  • Page 94: Return Merchandise Authorization (Rma)

    Return Merchandise Authorization (RMA) ClearCube’s policy for products under warranty is to ship replacement parts to the customer within 24-48 hours after the replacement has been approved by the ClearCube Tech Support department. If an issue arises that may require a warranty replacement part, the customer should places a telephone call to Tech Support (+1-512-652-3400 or +1-866-652-3400), use the RMA form on the CCT Support website (support.clearcube.com), or send an...
  • Page 95 The maximum steady-state current draw of a single fully loaded chassis ranges between 6 and 8 amps at 120 VAC, based on the level of user activity. The peak initial current draw is 12 amps. If you are placing multiple chassis on a single power circuit, make sure that the circuit can safely handle the combined currents of all the equipment.
  • Page 96: Appendix D - Warranty

    ROVISIONS Warranty Repair or Replacement. ClearCube warrants to you that for a period of one (1) year [or in the case of an extended warranty purchase, up to three (3) years as applicable] from the date of original purchase of the ClearCube Product or the manufacturer’s date (“Warranty Period”), such ClearCube Product will be free from...
  • Page 97 The Defective Product must be shipped back to ClearCube within five (5) business days of ClearCube’s issuance of a RMA for such Defective Product. If ClearCube issues a RMA for Defective Product and ships a Replacement Product to customer, customer will be billed in accordance with the prices and payment terms contained in its original invoice for any Defective Product that is not received by ClearCube, the ClearCube Authorized Support Provider, or other ClearCube designate within ten (10) business days of the date of such RMA.
  • Page 98: Weee Directive

    Equipment, and compliance with relevant reporting requirements, shall be in accordance with the provisions of the WEEE Directive and Waste Legislation. The licensee also agrees to defend, indemnify and hold ClearCube Technology, Inc. and its suppliers harmless against any claims arising out of its violation of the above obligations.
  • Page 100 P/N G020078 Revision C...

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