Bush HA42U5232MEKB Instruction Manual page 93

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Troubleshooting Guide
I cannot set the picture levels while on apps
This is because the application sets the picture levels.
I cannot access Freeview Play
To enable Freeview Play to operate correctly, you must have the set tuned in and set up in the UK and installed as
country setting UK. In addition, it needs to be connected to the internet.
Why am I not able to use letters in my PIN?
Your PIN is a quick code used for accessing some of the higher functions of your set. This only contains numbers so
that they can be entered using your remote control keypad.
Can I log in to multiple Google accounts?
It is possible to enter more than one Google account on your set.
How do I add and remove Apps from the favourite bar?
To remove an App from the favourite bar, select the app to be deleted, press and hold [OK] button until pop-up
menu appears. Choose option "Uninstall" and confi rm with [OK].
Can I set parental controls?
Parental controls are possible when receiving digital television channels (should this service be provided by the
broadcaster).
Parental control within apps is determined by the functionality of the app. For details on this you will need to go into
the app settings. It is possible to prevent apps from being downloaded to the set to view options go to Settings >
Apps.
What do I do if my apps do not work?
First check that your set is connected to the internet, if it is, ensure that the internet connection is consistent and reliable. If
this does not resolve the issue, remove the mains supply from the set and turn back on a few minutes later.If this does not
work, reset the set via Settings > Device Preferences > Reset.
Do I need an aerial signal?
For full functionality of your Android set equipped with Freeview Play you will require an aerial connected to the set
with an adequate and reliable signal.
Personal Data
To remove personal data from this set, carry out a reset on your set: Settings > Device Preferences > Reset > Erase
everything.
Why does my set turn on from standby so quickly?
During standby your set will be in a higher power state to enable it to turn on quickly. Should you want to put the
set into low power standby, press and hold down the [STANDBY] button on the remote control for more than two
seconds. This will bring up an option to put the set into low power standby. While in low power standby, the set will
take longer to come on when the [STANDBY] button is pressed.
If you still require further assistance, call one of our experts on 0345 604 0105, a Bush enquiry line. (Calls are charged at the standard rate of your network provider).
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