Product Warranty - Calrec M3 Operator's Manual

M3
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PRODUCT WARRANTY

A full list of our conditions & warranties relating to Goods & Services is contained in the
Company's standard 'Terms & Conditions'. A copy of this is available on request.
CUSTOMER SUPPORT HOURS
Factory based customer support engineers can be contacted by telephone during normal office
hours, or outside hours, a message can be left on the answering machine.
All messages are dealt with promptly on the next working day. Alternatively a message can be
sent to them by email at: support@calrec.com
REPAIRS
If you need to return goods to Calrec, for whatever reason, please contact the Company
beforehand in order that you can receive advice on the best method of returning the goods & that
a repair order reference number can be issued.
STANDARD OF SERVICE
Ensuring high standards is a priority & if you have any comments on the level of service, product
quality or documentation offered to you by Calrec, then the Customer Support team would be
pleased to receive your comments through any of the normal contact numbers, the email
address listed earlier or on the User registration form located at the end of this manual.
ISO 9001 ACCREDITATION
Calrec Audio Ltd has been issued the ISO9001: 2000 standard by
the Governing Board of ISOQAR.
The award, for both UKAS and RAB registration, is the most
comprehensive of the ISO9000 international standards. Granted in
recognition of excellence across design, development, manufacture
and after-sales support, the certification follows a rigorous and
thorough review of Calrec's internal and external communication
and business procedures.
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