Using Hold And Recover (Switch Calling Line); Transferring Calls; Using Mute; Do Not Disturb - Escene ES380 User Manual

3.5.9 Using Hold and Recover (Switch Calling Line)

You can hold and resume calls. You can take a call in one line at any time, and the other lines would be hold. As a result of that, you can
switch different calling line on our phone.
If you want to...
Put a call on hold
Hold a line and switch to another
line
Resume a call on current line
Release a call on different line
NOTES
• Engaging the Hold feature typically generates music or a beeping tone.
• A held call is indicated by the green and flashing Line button or Hold in the LCD.

3.5.10 Transferring Calls

Transfer redirects a connected call. The target is the number to which you want to transfer the call.
Talk to the transfer
recipient before
transferring a call
(consult transfer)
Transferred to idle lines or
other numbers without
talking to the transfer
recipient
(Blind transfer)
Blind transfer to the
held line

3.5.11 Using Mute

With Mute enabled, you can hear other parties on a call, but they cannot hear you. You can use mute in conjunction with the handset,
speakerphone, or a headset。
Toggle Mute on
Toggle Mute off

3.5.12 Do Not Disturb

You can use the Do Not Disturb (DND) feature to block incoming calls on your phone with a busy tone（Can also be set to their voice mail
or other extension numbers, etc.).
Enable global DND
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Then...
--Press HOLD button,
-or press soft key
Press another Line button for the appropriate line
--Press Line button,
Select the line want to release hold, press the line, so recovery;
--1) Press TRANSFER button or press XFER.
--2) Enter number.
--3) press "#" （default),
-or press then transfer the call,
-or wait five seconds (default)then transfer the call
--1) Press TRANSFER button or XFER.
--2) Press ;
--3) Enter number.
--4) Press "#" （default)
-or press , then transfer the call.
-or wait five seconds (default)then transfer the call
--1) Press TRANSFER button or press XFER.
--2) Press the Line button of held line
Press C button, then the screen top and left will have a MUTE icon
Press C button again, then the button lights off
--1) Press DND.
--2) All enabled line on the phone would changes to
.
status. and the icon is
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