Troubleshooting; Unresolved Problems - Delta DelREMO-V2.0 User Manual

5.2.3 Troubleshooting

WARNING
Table 5.2 Trouble shooting
Problem
System is not
Powering up
Not showing
Sensors data
Not Showing
Inverter data
GSM not stable
Server not
Reachable.
INTERNAL FAILURES CAN BE REPAIRED IN DELTA POWER SOLUTIONS
FACTORY ONLY. FOR REPLACEMENT INSTRUCTIONS, SEE SYSTEM
MAINTENANCE INSTRUCTIONS.
NOTE

5.2.4 Unresolved problems

If an alarm or specific problem cannot be resolved, please contact your nearest Delta office or Delta
representative for further assistance. Please have the system type and serial number ready before
contacting Delta. Contact details are discussed in the customer care support.
BEFORE ATTENDING THE TROUBLESHOOTING TABLE ENSURE ALL
CONTROL, SENSORS, COMMUNICATION AND POWER CABLING ARE
AS PER WIRING DIAGRAM.
Possible Cause
1. Mains not in range
2. Adapter not providing
output.
1. Loose cable/ connector
2. Sensor faulty.
1. Loose cable/ connector.
2. Baud rate setting
mismatch
1. Invalid SIM Card.
2. Invalid SIM Setting.
1. Invalid NOC setting.
2. Remote host server not
responding
Solution
1. Check for Mains I/P supply to
adapter.
2. If adapter faulty replace the
adapter
1. Check 12VDC voltage at I/P of
sensor.
2. Check cable / connector, replace
sensor module / cable if faulty.
1. Check communication cable
connections.
2. Check for baud rate settings.
1. Check valid SIM card is inserted
and valid SIM is enabled.
2. Ensure for valid APN and SIM
setting.
1. Check NOC server settings.
2. Reset device & wait for remote
server to respond,
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