Johnson Controls IQ WIFI Installation Manual
  1. Manuals
  2. Brands
  3. Johnson Controls Manuals
  4. Network Hardware
  5. IQ WIFI
  6. Installation manual

Johnson Controls IQ WIFI Installation Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
IQ WIFI INSTALLATION MANUAL
Dependable Wi-Fi coverage for home or business
Johnson Controls IQ Wi-Fi
Version 1.0.0

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the IQ WIFI and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Johnson Controls IQ WIFI

Summary of Contents for Johnson Controls IQ WIFI

  • Page 1 IQ WIFI INSTALLATION MANUAL Dependable Wi-Fi coverage for home or business Johnson Controls IQ Wi-Fi Version 1.0.0...

  • Page 2: Table Of Contents

    TABLE OF CONTENTS IQ WIFI OVERVIEW MANAGING IQ WIFI FROM WEB TROUBLESHOOTING 4- Whats included in the box INTERFACE 37- Sequence to restart your 5- IQ WIFI overview: exterior 22- Connecting additional agents network 6- IQ WIFI overview: labels from web...

  • Page 3: Iq Wifi Overview

    IQ WIFI OVERVIEW...
  • Page 4 ABOUT THIS GUIDE This document outlines the basic hardware specifications and software directions to install and customize the IQ WiFi. Note that the information presented is not comprehensive, but is specifically dedicated to those menus, features, and systems accessible solely to those with the proper installation code. The information contained is confidential and proprietary, and is solely owned by Johnson Controls.

  • Page 5: 5- Iq Wifi Overview: Exterior

    IQ WIFI OVERVIEW: EXTERIOR FRONT BACK SIDE LED Status Reset Button Lights Short press: restart Press/hold 15 sec: Error Factory Default Internet connected DC-IN Broadcasting Power Supply wirelessly Local Area Network Power on (Network out) Wide Area Network (Internet in)

  • Page 6: 6- Iq Wifi Overview: Labels

    IQ WIFI OVERVIEW: LABELS The label on the bottom of IQ WiFi shows the device’s MAC address and serial number. The packaging also includes a QR code that can be scanned by a smartphone camera for easy setup Label on the bottom of each unit...

  • Page 7: 7- Choose Your Installation Type

    CHOOSE YOUR INSTALLATION TYPE You can set up the IQ WiFi in either of these ways: As the only wireless network on the premises: In parallel with an existing wireless network: Great for: Great for: -Keeping the security and smart-home devices private/hidden...

  • Page 8: 8- Evaluating Network Coverage

    1,500 sq ft Agent 1 Add up to 8 units If a single IQ WiFi does does not cover the location as desired, you can add up to eight (8) additional nodes to eliminate dead spots and boost overall network performance.* *IQ WiFi will not increase the speed coming from the customer’s ISP (Internet Service Provider) but can ensure the...

  • Page 9: Installing The Iq Wifi

    INSTALLING THE IQ WIFI...
  • Page 10 “WAN” port *Please note: If you are installing IQ WiFi to run in parallel to the customer’s primary network, plug the ethernet cable into an available port on the customer’s existing router JOHNSON CONTROLS CONFIDENTIAL AND PROPRIETARY...

  • Page 11: 11- Setting Up The Network

    *Please note: Connecting manually from IQ Panel choose Network Name (SSID) IQ WIFI XXXXXX (the “X” represents the MAC address printed on the label located on the bottom of the IQ WIFI). Default password is the serial number printed on the bottom label of the IQ WIFI.

  • Page 12: Managing Iq Wifi From Iq Panel

    MANAGING IQ WIFI FROM IQ PANEL...
  • Page 13 CONNECTING ADDITIONAL AGENTS You may choose to improve the WIFI network by adding additional “agents” to the network (up to 7). Agents must be within range of IQ WIFI in order to sync wirelessly. Controller Agent Example of where controllers and agents...

  • Page 14: 14- Software Updates

    SOFTWARE UPDATES After the initial setup, update you're IQ WIFI to the latest version of firmware and validate that the IQ WIFI mesh is on the same version of firmware Touch agent DEVICES icon to verify the version Current agent firmware Open settings tray, touch of firmware on each added agent.
  • Page 15 Name (SSID) but still allow connectivity) *Note: By default the IQ WIFI will broadcast two visible Network Names (SSID) for 2.4GHz and 5GHz and two hidden Network Names (SSID) for Security 2.4GHz or 5GHz XXXXXX. Once SSID has been updated, you will need to reconnect to IQ Panel using WPS mode or manually.

  • Page 16: 16- Creating A Guest Network

    2.4/5GHz Guest Network Name (SSID) Scroll down to the Enable Guest Network Open settings tray, touch settings, advanced settings, type valid Enter a unique Network Name (SSID) code, touch installation, devices, WI-FI devices, IQ WI-FI JOHNSON CONTROLS CONFIDENTIAL AND PROPRIETARY PAGE...

  • Page 17: 17- Testing Your Speed

    TESTING YOUR SPEED Touch the INTERNET icon Open settings tray, touch settings, advanced settings, type valid code, touch installation, devices, WI-FI devices, IQ WI-FI Touch the TEST MY SPEED button JOHNSON CONTROLS CONFIDENTIAL AND PROPRIETARY PAGE...

  • Page 18: 18- Rebooting Iq Wifi Mesh

    WI-FI devices, IQ WI-FI *IQ WiFi will not increase the speed coming from the customer’s ISP (Internet Service Provider) but can ensure the customer is getting the best coverage throughout their location. Please note that not all buildings are the same, and building materials, wireless interface, and other factors can limit Wi-Fi range.

  • Page 19: 19- Renaming Controller Or Agents

    Type in a unique controller or agent name. installation, devices, WI-FI Agent you wish to rename. devices, IQ WI-FI, IQ WI-FI *When renaming a controller or agent, please note that the unique name entered can’t have any spaces. JOHNSON CONTROLS CONFIDENTIAL AND PROPRIETARY PAGE...

  • Page 20: 20- Viewing Connected Devices

    Open settings tray, touch settings, advanced settings, type valid code, touch installation, devices, WI-FI devices, IQ WI-FI *Note: When viewing connected devices, you can manage internet connectivity by unchecking (not internet) the checkbox of a connected device. JOHNSON CONTROLS CONFIDENTIAL AND PROPRIETARY PAGE...

  • Page 21: Managing Iq Wifi From Web Interface

    MANAGING IQ WIFI FROM WEB INTERFACE...
  • Page 22 WiFi back-haul band automatically. Navigate to NETWORK tab and select WIFI MESH Login with default user name and password: Username: admin Password: XXXXDBC0000XX Within 2 minutes press the WPS button on an additional IQ WIFI. JOHNSON CONTROLS CONFIDENTIAL AND PROPRIETARY PAGE...
  • Page 23 Password: XXXXDBC0000XX SETTINGS *Note: Once a software update has been kicked off, could take as long as 20 minutes plus the time to reboot. LEDs on the IQ WIFI will flash indicating it is updating. JOHNSON CONTROLS CONFIDENTIAL AND PROPRIETARY...
  • Page 24 Username: admin Password: XXXXDBC0000XX *Note: Once you have touched the save and apply to the Network Name (SSID) you will need to reconnect to the new unique Network Name (SSID) with the updated password. JOHNSON CONTROLS CONFIDENTIAL AND PROPRIETARY PAGE...

  • Page 25: 25- Creating A Guest Network From

    Enable Guest Network (2.4GHz or 5GHz) Navigate to NETWORK tab and select WIFI MESH Login with default user name and password: Touch the Edit icon and create a unique Network Username: admin Name (SSID) and password. Password: XXXXDBC0000XX JOHNSON CONTROLS CONFIDENTIAL AND PROPRIETARY PAGE...

  • Page 26: 26- Renaming Controller Or Agents From Web

    WiFi Mesh Device section and in the Name view, enter a unique controller or agent names Login with default user name and password: Username: admin Touch the Save and Apply Password: XXXXDBC0000XX *Note: Controller and agent unique names can’t support spaces JOHNSON CONTROLS CONFIDENTIAL AND PROPRIETARY PAGE...
  • Page 27 NETWORK tab and select ADVANCED Login with default user name and password: Username: admin Scroll down to Connected Devices to view Password: XXXXDBC0000XX Hostname, IPv4 -Address, Leasetime remaining, Interface, RSSI, Uplink node, and SSID JOHNSON CONTROLS CONFIDENTIAL AND PROPRIETARY PAGE...

  • Page 28: 28- Wan Settings

    Navigate to WAN (Wide Area Network) Navigate to NETWORK tab and select ADVANCED Scroll down and click on Connection Type to Login with default user name and password: select the proper ISP Username: admin Password: XXXXDBC0000XX JOHNSON CONTROLS CONFIDENTIAL AND PROPRIETARY PAGE...

  • Page 29: 29- Connection Type

    (PC) will be issued one, pre-defined IP that will never change. DHCP is a way for a network to allocate unique IP addresses to the devices (i.e. computers and smartphones, etc.) within it so that traffic can be delivered back-n-forth without confusion. JOHNSON CONTROLS CONFIDENTIAL AND PROPRIETARY PAGE...

  • Page 30: 30- Lan Settings

    Navigate to LAN (Local Area Network) Navigate to NETWORK tab and select ADVANCED Login with default user name and password: Username: admin Scroll down to IPv4 address to change the Password: XXXXDBC0000XX gateway (router) address. JOHNSON CONTROLS CONFIDENTIAL AND PROPRIETARY PAGE...

  • Page 31: 31- Dhcp Server

    Login with default user name and password: Username: admin Scroll down to DHCP Server to change the Password: XXXXDBC0000XX DHCP settings. *Note: DHCP server default settings support up to 150 addresses beginning at 192.168.105.100 through 192.168.105.250 JOHNSON CONTROLS CONFIDENTIAL AND PROPRIETARY PAGE...

  • Page 32: 32- Dhcp Reservation

    *Note: DHCP Servers support something called a “DHCP Reservation”, which essentially allows you to provide a pre-set IP address to a specific client based on it's physical MAC address. This means that the device will always get the same IP address and it will never change. JOHNSON CONTROLS CONFIDENTIAL AND PROPRIETARY PAGE...

  • Page 33: 33- How To Change Admin

    Login with default user name and password: CHANGE PASSWORD Username: admin Password: XXXXDBC0000XX *Note: Default username is admin and default password is the serial number printed on the bottom of IQ WIFI. JOHNSON CONTROLS CONFIDENTIAL AND PROPRIETARY PAGE...

  • Page 34: Connecting To The Network

    CONNECTING TO THE NETWORK...
  • Page 35 CONNECTING TO THE NETWORK Wired Connection: - Connect your laptop to the IQ WiFi via the LAN port on the back of the controller or agent LAN port. - Open up a web browser (chrome recommended) and type in the following: - \\192.168.105.1 (default gateway address)

  • Page 36: Troubleshooting

    TROUBLESHOOTING...
  • Page 37 SEQUENCE TO RESTART YOUR NETWORK REBOOTING SEQUENCE 1. Unplug modem - power up modem 2. Unplug IQ WIFI - power up IQ WIFI 3. (If applicable) Unplug network switch - power up network switch 4. Unplug agents - power up agents...
  • Page 38 Then move the agent to a different location. To sync the controller and the agent (see page 14): 1. Place the agent in the same room as the IQ WIFI. Use this agent location only during the sync process. 
...
  • Page 39 YOU CAN’T LOGIN INTO THE IQ WIFI Make sure that your computer or IQ Panel is connected to the IQ WiFi network. If you do not want to use a WiFi connection, you can connect your computer to the IQ WIFI with an Ethernet cable.
  • Page 40 Enter the DEFAULT GATEWAY ADDRESS 192.168.105.1, A login window opens.  Enter the IQ WIFI admin username and password. The user name is admin. The default password is the S/N printed on the bottom label of the Controller. The user name and password are case-sensitive. ...
  • Page 41 If your IQ WIFI cannot obtain an IP address from the WAN, you can force your cable or DSL modem to recognize your new IQ WIFI by restarting your network. For more information, see Sequence to restart your network on page 41.

  • Page 42: Specifications

    SPECIFICATIONS...
  • Page 43 150mm x 89mm x 57.2mm Weight 172g Operating Temperature 0°C - 40°C (32°F - 104°F) Operating Humidity 10% - 90% RH (non-condensing) Storage Temperature -20°C -60°C (-4°F - 140°F) Storage Humidity 5% - 95% RH (non-condensing) JOHNSON CONTROLS CONFIDENTIAL AND PROPRIETARY PAGE...
  • Page 44 IEEE 802.11 b/g/n 2.4GHz IEEE 802.11 a/n/ac 5GHz DHCP Server, Client Protocols IPv4 and IPv6 Guest Network 2.4GHz/5GHz WiFi EasyMesh Standard Supported Ethernet On-Boarding Supported Topology Dump Supported Supported Application OpenWRT Web GUI Configuration JOHNSON CONTROLS CONFIDENTIAL AND PROPRIETARY PAGE...
  • Page 45 Conforms to UL Std. S985, 1023. & 1610 Certified to ULC Sub C1023 & ULC Std S545 Document#: IQP2-IM-8-20 Johnson Controls Inc. proprietary. Revision Date: 12-16-2020 Reproduction without permission is not permitted. Software version: 2.5.0...

Table of Contents