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Copyright 2016 Johnson Controls, Inc. All Rights Reserved No part of this document may be reproduced without the prior permission of Johnson Controls, Inc.
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Johnson Controls office. For material returns contact the branch if the material was purchased through a Johnson Controls branch or through the Product Sales Operations Team, if ordered through the Advanced Order Management System (AOMS) and follow the RMA process; or contact the authorized dealer representative where the material was purchased directly.
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To update the firmware for a properly functioning controller, use the P2000 Host software’s firmware update feature. Refer to the P2000AE Software User Manual for details. Using the Network Utility Tool to install the CK722 OS and firmware can take 15 minutes, plus any setup and breakdown time. OTES If you remove power from the CK722 before the device has completed the ...
Network Utility Tool screen. MPORTANT Do not run the CK722 Network Utility Tool on a P2000 server or workstation, as this may cause a network conflict with the Dynamic Host Configuration Protocol (DHCP) server.
Media Access Control (MAC) Address Know the Media Access Control (MAC) address of the CK722 that will receive the latest OS and firmware. Find this information in one of the following ways: The sticker on the side of the CK722’s enclosure contains the MAC address.
If a CK722 controller has an existing name that violates the standards, and you choose not to use the Update Target dialog box to rename the CK722 to a name that follows the standards, the CK722 is given the name NAE<MAC address> during the update.
CK722 Network Utility Tool Cable Wiring Ethernet Straight-through Cable The Ethernet straight-through cable provides a network connection from the CK722 Ethernet port to the computer’s network port via a hub or switch. Connector 1 Pinout Connector 2 Pinout 1 TX+...
CK722 Network Utility Tool Introduction Null Modem Cable The null modem cable provides an RS-232 serial connection from the CK722 RS232C A port to the COM port of the computer running the terminal emulation software, such as Tera Term Pro.
Chapter I N S T A L L A T I O N This chapter describes how to use the Network Utility Tool to install the CK722 controller’s operating system and firmware. NSTALLATION VERVIEW The installation process consists of the following steps: Preparing the Computer (see page 2-1) ...
2. (Optional) Connect the RS232 Null Modem Cable to the computer’s COM 1 or COM 2 port. Connect the other end of the cable to the CK722’s RS232C A port. This connection enables you to use your computer as a CK722 terminal to monitor the software installation process.
Installation In addition, verify that the Local Area Connection (LAN) for the Ethernet connection to the CK722 is enabled and all other network connections (including wireless connections) are disabled. To verify the LAN Ethernet connection to the CK722 is enabled: 1.
OS and firmware. To add a CK722 target: 1. On the Start menu, select Programs>Johnson Controls>Metasys> NAE-NIE Update Tool. The Network Utility Tool main screen appears showing the CK722 controllers you have already configured. Target Section 24-10239-30 Rev. D This document contains confidential and proprietary information of Johnson Controls, Inc.
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CK722 Network Utility Tool CK722 controllers are displayed as NAE controllers in the Device Type column. If you have not configured any CK722 controllers, the top section of the screen (Target section) appears blank. 2. From the menu bar, select NAE/NIE>Add NAE45-x.
To upload the disk image files: 1. On the Start menu, select Programs>Johnson Controls>Metasys> NAE-NIE Update Tool. The Network Utility Tool main screen appears showing the CK722 controllers you have already configured. 24-10239-30 Rev. D This document contains confidential and proprietary information of Johnson Controls, Inc.
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To save the contents of the Network Utility Tool log to a .txt file at any time in the process, select File>Save Diagnostic Log from the menu bar. 3. Make sure the Status column entry for the CK722 is set to Enabled. If the Status entry is not Enabled, double-click on the Status column entry for the CK722 you want to update.
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The Network Utility Tool detects the CK722 reboot and begins the installation. The log portion of the screen shows the progress of the installation. The CK722 update takes place in four stages, with a total update time of approximately 15 minutes: The CK722_OS_x.x.x.x_NK.bin file downloads in approximately ...
CK722 to the Ethernet network shared with the P2000 server. If you have other CK722 controllers to update, connect the computer and hub/switch to a new CK722 and repeat Step 1 through Step 6 of this section. 7. Close the Network Utility Tool session.