Brother MFC-6650MC Owner's Manual page 214

200
C H A P T E R N I N E T E E N
Phone Line or
Connections
Sending Faxes
DIFFICULTY
Dialing does not work
MFC does not answer
when called
No dial tone on the
handset
Poor transmitting quality
Transmission verification
report prints "Results:NG"
When the receiving party
says the picture is
not clear
When the receiving party
says vertical streaks
appear on the faxes
they receive
SUGGESTIONS
Check for a dial tone. Change TONE/PULSE setting
(see "Tone/Pulse" p. 31). Check all line cord
connections, and make sure the curled handset cord
is not in the EXT jack. Check power cord
connection. Send a manual fax by pressing Hook
—OR—by lifting the handset, and dialing the number.
Wait to hear fax receiving tones before pressing Start .
Make sure the MFC is in the correct receiving mode
for your setup (either FAX, FAX/TEL, TAD (for
MFC 4350, MFC 4650 and MFC 7750) or MSG CTR
(MFC 6650MC). Check for dial tone. If possible, call
your MFC to hear it answer. If there is still no answer,
check the telephone line cord connection. Connect a
standard telephone handset to the MFC telephone jack.
If there is no ringing when you call your MFC, call
your Telephone Company to check the line.
Press Hook —OR—Lift the handset. If you hear no
dial tone, check telephone line cord connections at
the MFC and wall jack. Check that the handset curled
cord is connected to the MFC's handset jack. Test the
wall jack with another single line telephone. If no dial
tone on the wall outlet, call your Telephone
Company.
Try changing your resolution to FINE or
SUPERFINE (see "Resolution" p. 64). Make a copy
to verify the MFC's scanner operation.
There is probably temporary noise or static on the
phone line. Try sending the fax again. If the
problem continues, call the Telephone Company to
check your phone line.
Sometimes the resolution mode you chose when you
sent your fax may not have been appropriate. Send
the fax again, but try using the FINE or
SUPERFINE mode. Also, your MFC's scanner may
be dirty, so try cleaning it (see page 213).
Your MFC's scanner may be dirty or the receiving
party's print head may be dirty. Clean your scanner,
(See page 213) and make a copy to check if the
problem was caused by your machine.