Voicemail - Polycom VVX 411 Quick Start Manual

Voicemail

Voicemail allows you to access your phone messages while you're at work or away
from your business. Customize your greeting to let people know they've reached the
right person. Some voicemail setup and usage instructions are included here. You can
find additional information on personal greetings, voicemail messages and more at
Midco.com/Business/Support under Hosted VoIP.
To access and set up your voicemail for the first time:
When you have a new voicemail, your phone will alert you. When you pick up your
handset, you'll hear a stutter tone. Also, if your business phone includes it, you'll see
a message waiting indicator light.
1. Access your voicemail system using one of these methods.
• If you're using your business phone, dial *98.
• If you're accessing your voicemail from a different location, dial the
access number: 1.800.793.5050.
Enter your 10-digit phone number and then #. Then, enter your voicemail PIN
2.
and #.
• Midco provides your voicemail PIN during service setup.
3. The first time you access your voicemail, the system will prompt you to
initialize the setup.
• If you have already completed this, you will hear a message with
details about your current voicemails.
4. After the tone, record your name, and press #. Your recording will play
back.
• To change your recorded name, press 1.
• To save your recorded name, press #.
5. Choose one of these greeting types, and follow the voice instructions.
• For a personal greeting, press 1. After the tone, record your greeting,
and press #.
• For a system-generated greeting that includes your name, press 2.
• For a system-generated greeting that includes your phone number,
press 3.
• For a system-generated greeting without your name or phone
number, press 4.
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