Polycom VVX 411 Quick Start Manual page 10

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Call Hold
To hold a call:
From the calls view, highlight the call you want to put on hold.
1.
Press the Hold softkey or Hold button.
2.
3.
To resume a held call, highlight the call you want to pick up from the Calls
view, and press the Resume button.
To place active call on hold and make a new call:
1.
Press Hold.
Dial the number. Both numbers will appear on the screen.
2.
To end a held active call:
1.
Navigate to the Calls view, and highlight the held call.
2.
Select Resume and then End Call.
Call Park
The call park feature allows you to put a call on hold at one phone and continue
the conversation from another desktop calling device.
To park a call:
While on a call, press the Park softkey. The call is now in park.
To retrieve a parked call:
Press the green blinking Park softkey. You are now back on the call.
© 2020 Midcontinent Communications. All rights reserved. 10

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