Regular Use - Shell newmotion Home Basic Edition 7 Manual

6. USER MANUAL & TROUBLESHOOTER

6.1 REGULAR USE

The first step is to connect your car to the charge point
by plugging in the charge cable, the session will start
automatically.
When the car has delayed charging configured, the LED
will remain green, until charging can start from car and
charge point.
Start charging? Plug in
Stop charging? Unplug at car
Full or waiting to charge
Plug in the charge cable in car
Charging
Error
Flashing green or multi colors: starting procedure or
software update procedure for charge point.
INSTALLATIEHANDLEIDING – P26
INSTALLATION MANUAL – P26 | P26
6.2 TROUBLESHOOTER
DO YOU SEE A RED LED LIGHT ON YOUR CHARGE
POINT?
If so, it means your car won't charge when plugged in.
To fix this issue, turn off the Mechanical Circuit Breaker
in the fuse box, wait 15 seconds, and turn it back on.
DOES YOUR CAR CHARGE VERY SLOWLY WHEN
USING THE DYNAMIC POWER MANAGEMENT
FUNCTIONALITY?
Please check whether the charging speed of your
car varies. If the charging speed varies, there is little
available capacity, as Dynamic Power Management is an
automatic function, the charge point takes into account
the total electrical consumption of your household.
If charge speed does not increase when most of the
devices in household are turned off, communication
between your charge point and the Dynamic Power
Management module may be lost. Turn off the
Mechanical Circuit Breaker, wait 15 seconds, and turn
it back on.
If the issue remains, contact your installer to check that
the cable is working properly.
VERSION 0129NM02INT01
06ANM20INT01