Brother HL-3400CN Series User Manual page 232

USER'S GUIDE
Setting Up the Printer
Question
I cannot print from my
application software.
I cannot print the entire page.
Computer indicates a device
time-out.
Computer indicates Paper
Empty.
Computer indicates Off Line
Computer indicates Power Off
Computer indicates an error
message other than above.
If you install the printer driver
for your HL-3400CN from the
Plug & Play installation, the
installation may sometimes fail
with the following error dialog.
6–14
Recommendation
Make sure the supplied Windows printer driver is
installed correctly and selected in your application
software.
Check to see if the size of paper in the feeder is
the same as the one that you have selected in your
application or the printer driver.
Check to see if the interface cable is connected to
the printer and computer securely.
If the Alarm LED is blinking, clear it referring to
the 'Alarm Indications at a Glance' section in this
chapter and try to print again.
If the Alarm LED is off, wait a short while and
then click on the Retry button on the PC screen
dialog box.
Check to see if the printer is On-line
Paper is empty. Load paper in the Feeder and push
the On Line button to recover from the error status..
Press the On Line button to make the printer
ready.
Check if the printer is securely plugged into the AC
outlet and the Power button is on.
Check the following;
The computer can work in bi-directional mode.
The printer port is correct.
Selection of the printer is correct.
Recommended interface cable is being
used.(IEEE 1284 compliant)
Or select the 'Control' tab in the driver and set the
'Status Monitor' to off.
Please reinstall the printer driver by clicking the 'Add
Printer' icon on the Settings-Printer dialog.