Brother HL-3450CN Series User Manual
Brother HL-3450CN Series User Manual

Brother HL-3450CN Series User Manual

Color laser printer
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Before you can use the printer, you must set up the hardware and install the driver. Please refer to the Quick Setup Guide while setting
up the printer.
Please read this manual thoroughly before using the printer. Keep the CD-ROM in a convenient place for quick and easy reference at
all times.
Please visit our user support web site, Brother Solutions Center, at http://solutions.brother.com. You can download driver updates
and product information.
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Summary of Contents for Brother HL-3450CN Series

  • Page 1 Before you can use the printer, you must set up the hardware and install the driver. Please refer to the Quick Setup Guide while setting up the printer. Please read this manual thoroughly before using the printer. Keep the CD-ROM in a convenient place for quick and easy reference at all times.
  • Page 2 PostScript is a registered trademark of Adobe Systems Incorporated. This printer contains UFST and Micro Type from Agfa Division. PANTONE Colors generated by the HL-3450CN are four- and /or three-color process simulations and may not match PANTONE-identified solid color standards. Use current PANTONE Color Reference Manuals for accurate color.
  • Page 3 Brother Customer Service has installed an easy to use Fax-Back System so you can get instant answers to common technical questions and product information for all Brother products. This is available 24 hours a day, 7 days a week. You can use the system to send the information to any fax machine, not just the one from which you are calling.
  • Page 4 Indicates notes and useful tips to remember when using the printer. Warning This printer is heavy and weighs approximately 56kg (124 lbs). When you move or lift this printer, be sure at least two people lift it together. Warning The Fusing Unit becomes extremely HOT (approx. 150°C) during operation.
  • Page 5 Do not remove or break open the printer’s safety interlocks. Warning Do not run the printer with the Top Cover, Front Cover and Rear Access Covers open and the interlocks removed. Warning Turn off the printer before replacing consumable items.
  • Page 6 In case of a fuser oil spill, you must clean it up immediately. Warning Do not put any pressure on the Feeder Cassette or the Front Cover when it is open. If you do, you injured because the printer fall on you.
  • Page 7 Caution Before you move or lift the printer, remove the Toner Cartridges, Waste Toner Pack, Oil Bottle and Fusing Unit to avoid spills. Be sure to keep the printer as level as possible. Damage caused by failure to remove the supplies will void your warranty.
  • Page 8: Table Of Contents

    Options Compact Flash Card Operating and Storage Environment CHAPTER 2 DRIVER AND SOFTWARE PRINTER DRIVER Features in the PCL Printer Driver (Windows Features in the PS printer driver (Windows Software for networks Software for Windows Computers Software for Macintosh Computer...
  • Page 9 OPC Belt Cartridge Ozone Filter Fusing Unit 120K Kit 240K Kit CLEANING THE PRINTER Cleaning the Printer Exterior Periodic Printer Cleaning REPACKING AND RELOCATING THE PRINTER How to Repack the Printer TABLE OF CONTENTS 4-13 4-13 4-14 4-15 4-16 4-17...
  • Page 10 RAM EXPANSION Installing DIMMs CHAPTER 7 TROUBLE SHOOTING TROUBLESHOOTING Error Messages Maintenance Messages Call Service Messages Paper Jams Q & A Setting Up the Printer Hardware Setting Up the Printer Paper Handling Printing Print Quality viii 6-11 6-11 6-12 6-12...
  • Page 11 HP PCL Mode EPSON Mode IBM Mode HP-GL Mode Symbol Sets Supported by the Printer’s Intellifont Compatible Typefaces Symbol Sets Supported by the Printer’s TrueType™ and Type 1 Font Compatible, and Original Typefaces INDEX TABLE OF CONTENTS A-10 A-12 A-13...
  • Page 12 - Consult the dealer or an experienced radio/TV technician for help. Important A shielded interface cable should be used to ensure compliance with the limits for a Class B digital device. Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user’s authority to operate the equipment.
  • Page 13 U.S. registered mark. NERGY The purpose of the International E energy-efficient office equipments. ® As an E Partner, Brother Industries, Ltd. has determined that this product meets the E NERGY ® guidelines for energy efficiency. EN 60825 EN 61000-3-3 ®...
  • Page 14: Laser Notices

    Laser Safety (120 V Model Only) This printer is certified as a Class I laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968.
  • Page 15 IEC 60825 Specification (220 - 240 V Model Only) This printer is a Class 1 laser product as defined in IEC 60825 specifications. The label shown below is attached in countries where required. This printer has a Class 3B Laser Diode that emits invisible laser radiation in the Scanner Unit. The Scanner Unit should not be opened under any circumstances.
  • Page 16: Safety Information

    Disconnect device This printer must be installed near a power outlet that is easily accessible. In case of emergencies, you must disconnect the power cord from the power outlet to shut off the power completely.
  • Page 17 Important If the mains plug supplied with this printer is not suitable for your socket outlet, remove the plug from the mains cord and fit an appropriate three pin plug. If the replacement plug is intended to take a fuse then fit the same rating fuse as the original.
  • Page 18: Chapter 1 Introduction

    CHAPTER 1 INTRODUCTION...
  • Page 19: About This User's Guide

    This manual acts as your guide for the setup and operation of your printer and covers the following topics: CHAPTER 1 INTRODUCTION this chapter first to become familiar with the printer. CHAPTER 2 DRIVER AND SOFTWARE about the printer driver and the software. Be sure to read this chapter before you use the printer.
  • Page 20 • The paper size has been factory set to either letter or A4, depending upon the final destination of the printer. Some display messages will vary according to this setting. Chapter 3. If you change the settings, particularly the...
  • Page 21: About This Printer

    Warning This printer is heavy and weighs approximately 56kg (124 lbs). To avoid injury when moving or lifting this printer, be sure to use at least two people. After unpacking the printer, check to see that you have all of the following...
  • Page 22 The power cord may differ slightly from this diagram, depending on the country where you purchased the printer. Note Depending on the country where you purchased and will use the HL-3450CN series model, you may have additional parts not listed above. Note We recommend keeping spares of the following consumable items at all times.
  • Page 23: General View

    Control Panel Power Button Paper Cassette Rear Side Cover Rear Access Cover Front Cover Fig. 1-2 Power Cord Connector Fig. 1-3 CHAPTER 1 INTRODUCTION Top Cover Controller Box...
  • Page 24: Features

    This printer has the following standard features. 2400 DPI Class Resolution This printer prints at a default resolution of 600 dots per inch (dpi). You can achieve a higher print quality equivalent to 2400x600 dpi class resolution, by utilizing these Brother technologies: High Resolution Control (HRC) and Color Advanced Photoscale Technology (CAPT).
  • Page 25: Three Interfaces

    It is fully compatible with the industry-standard bi-directional parallel interface. The Brother network board (NC-4100h) is factory installed in the HL- 3450CN, this enables you to use this printer in the TCP/IP, IPS/SPX, Apple Talk, DLC/LLC, Banyan VINES, DEC LAT and NetBEUI environments.
  • Page 26: Five Emulation Modes

    This printer can emulate the Hewlett-Packard ® (PCL6 in monochrome printing) printers, PostScript (Brother BR-Script3) printers, the industry-standard HP-GL™ plotter as well ® as EPSON FX-850™ and IBM printing only). You can print with all application programs that support one of these printers.
  • Page 27 Panel Lock Function If the panel button settings have been changed, the printer may not work as you expect. If you are an administrator of this printer, you can lock your settings to prevent changes from being made.
  • Page 28: Toner Save Mode

    CHAPTER 1 INTRODUCTION Toner Save Mode This printer has an economical Toner Save Mode. By using this feature, you can substantially reduce printer operating costs and extend the life expectancy of the toner cartridges. Reprint Function You can reprint the last print job with a touch of a panel button, which allows reprinting of multiple copies of the job without sending the data again from the computer.
  • Page 29 ® PANTONE Calibrated There are many variables in process reproduction of colors generated by the HL-3450CN, any one of which may affect the quality of the PANTONE Color simulation, including: • • • • For optimal results, we recommend that the following materials and settings be used: 1.
  • Page 30: Options

    CHAPTER 1 INTRODUCTION The following options are available for this printer: Paper Handling LOWER TRAY UNIT (LT-34CL) Two lower tray units expand the paper source capacity. You can load extra paper or different sizes of paper. You can load Ledger, A3, B4, Legal, A4, Letter, or B5 (JIS and ISO) paper into this cassette at any one time.
  • Page 31: Compact Flash Card

    This printer has a slot for an optional CompactFlash card, which is a memory card. If you install an optional CompactFlash memory card, you can save macros, print log and fonts on it, and also select the re-print functions via the network.
  • Page 32 Ambient temperature: Ambient humidity: 20% to 80% (without condensation) Do not block the air exit on top of the printer. Do not place objects on top of the printer, especially on the air exit. Ensure that the printer Ozone Filter is installed at all times.
  • Page 33 Front Note • Ensure that there is enough space behind the printer so you can easily access the rear cover or Duplex unit if a paper jam occurs. • Make sure that the Paper Cassette does not extend past the edge of the table where the printer is installed.
  • Page 34: Chapter 2 Driver And Software

    CHAPTER 2 DRIVER AND SOFTWARE...
  • Page 35: Printer Driver

    Typically, this format is a printer command language or page description language. The printer drivers for the following operating systems are on the supplied CD-ROM. Printer driver updates can be downloaded from the Brother Solutions Center at http://solutions.brother.com. ®...
  • Page 36: Features In The Pcl Printer Driver

    CHAPTER 2 DRIVER AND SOFTWARE ® ® ® For more information, please see the on-line Help in the printer driver. You can change settings by clicking the illustration on the left side of the tab. Basic Tab Note The screen shown below is from Windows If you are using Windows clicking “Printing Preferences…”...
  • Page 37: Advanced Tab

    Note The screen shown below is from Windows If you are using Windows clicking “Printing Preferences…” in the “General” tab of the “Brother HL-3450CN series Properties” screen. Change the tab settings by clicking the following icons: Print Quality Duplex Watermark...
  • Page 38 CHAPTER 2 DRIVER AND SOFTWARE PRINT QUALITY Select the Quality, Color matching mode, and Calibration. • You can change the Quality as follows: Normal Fine *CAPT (Color Advanced PhotoScale Technology) • You can change the Color Matching mode as follows: Match Monitor Photo Graphics...
  • Page 39: Page Setup

    DUPLEX To use duplex printing, you will need to install the optional Duplex unit onto your printer. If you select the duplex button, the dialogue box for duplex settings will appear. Six types of duplex binding directions are available for each orientation.
  • Page 40: Device Options

    CHAPTER 2 DRIVER AND SOFTWARE DEVICE OPTIONS Set the following print function modes in this tab: Job Spooling Toner Save Mode Quick Print Setup Sleep Time Status Monitor Macro Administrator Insert Command/File Print Setting Print Setting (For monochrome only) Page Protection Print Date &...
  • Page 41 Job Spooling Because the printer will save data that you specify for reprinting, you can print a document without resending the data from your PC or sending the password again (except Secure printing). • Last job reprint : • Secure Print : •...
  • Page 42: Accessories Tab

    This function detects the installed optional unit devices automatically and the available functions will be reflected in the printer driver. When you press “Auto Detect,” options that are installed on the printer will be listed. You can manually add or delete options.
  • Page 43: Support Tab

    If you are using Windows clicking “Printing Preferences…” in the “General” tab of the “Brother HL-3450CN series Properties” screen. • You can download the latest driver by accessing the Brother Solutions Center. • You can see the printer driver version.
  • Page 44: 95/98/Me Users Only)

    ® For more information, please see the on-line Help in the printer driver. Details Tab Select the port where your printer is connected or the path to the network printer you are using. Select the printer driver that you installed.
  • Page 45: Paper Tab

    Select the Paper size, Layout and Orientation. Select the Paper Source. When the Duplex unit is installed onto the printer, you will need to add the duplex unit as one of the installed options first (see Device Options Tab – Installable Options). Click on the More Options button to choose between Flip on Short edge, Flip on Long edge or None for Duplex printing.
  • Page 46: Graphics Tab

    CHAPTER 2 DRIVER AND SOFTWARE Graphics Tab Set the print quality. 2-12...
  • Page 47: Device Options Tab

    Device Options Tab You can change settings by clicking on a setting in the Printer features list box, and then selecting a new value for that setting from the Change Setting for: xxxxx list box. Toner Save Mode Sleep Mode...
  • Page 48 Change Settings for: xxxx list box. JOB SPOOLING Because the printer will save data that you specify for reprinting, you can print a document without resending the data from your PC or sending the password again (except Secure printing).
  • Page 49: Software For Networks

    BRAdmin Professional BRAdmin professional is a utility for managing your Brother network enabled printers that are running under Windows 2000 and Windows status of your network-enabled printer. Storage Manager Brother Storage Manager software can manipulate the printer forms that you may have stored in a CompactFlash or 2.5” HDD.
  • Page 50: Driver Deployment Wizard

    CHAPTER 2 DRIVER AND SOFTWARE Driver Deployment Wizard Save time and effort by using the Brother Driver Deployment Wizard software to automate the installation and configuration of Brother networked printers in a TCP/IP environment. Use the Wizard to configure the printer TCP/IP settings and to specify the Printer driver to be used.
  • Page 51: Software For Windows Computers

    Insert the CD-ROM into the CD-ROM drive. The opening screen appears automatically. Click the Install Software icon on the Menu screen. Click “Printer Driver,” and then follow the on screen instructions. The printer driver will complete the installation. ® ®...
  • Page 52: Software For Macintosh Computer

    PostScript Printer Description Files (PPDs) PPDs, in combination with the Apple LaserWriter 8 Driver, access the printer features and allow the computer to communicate with the printer. An installation program for the PPDs (“BR-Script PPD Installer”) is provided on the CD-ROM.
  • Page 53: Installing The Printer Driver For Macintosh

    Turn ON your Macintosh Turn OFF your printer. Connect one end of the network cable to your printer and the other end to a free port on your hub. CHAPTER 2 DRIVER AND SOFTWARE ®...
  • Page 54 Open the Applications folder. Open the Utilities folder. Open the Print Center icon. Click the Add Printer button. Select BRN_xxxxxx_P1_AT and then click the Add button. (xxxxxx is the last six digits of the Ethernet address. For more information, see Chapter 7 of the Network User’s Guide.)
  • Page 55: Printer Settings

    The printer settings have been set at the factory before shipment. They are called “Factory settings.” Although you can operate the printer with these factory settings unchanged, you can tailor the printer with user settings. Please see “List of Factory Settings” in Chapter 4.
  • Page 56: Chapter 3 Before Working With The Printer

    CHAPTER 3 BEFORE WORKING WITH THE PRINTER...
  • Page 57: Automatic Emulation Selection

    To get the best possible color output, we recommend that you use the Brother BR-Script 3 emulation. The printer is set to the HP color printer emulation (PCL5C) mode automatically. Since PCL5C mode takes the highest priority in the automatic emulation selection, in most cases you can start using the printer as it is with the factory settings.
  • Page 58 • The EPSON or IBM emulation mode priority must be selected, because the printer cannot distinguish between them. Since the factory setting is EPSON emulation mode, you might need to select the IBM emulation mode by using the control panel to access the EMULATION menu in SETUP mode.
  • Page 59: Automatic Interface Selection

    PARALLEL menu in INTERFACE mode. For more information, Chapter 4. Since the automatic interface selection mode has been factory set to ON, simply connect the interface cable to the printer. (Note: Always turn off both your computer and printer when connecting or disconnecting the cable).
  • Page 60 SELECT menu in INTERFACE mode. If you typically use only one interface, we recommend that you select that interface in the INTERFACE mode. If only one interface is selected, the printer will allocate the entire input buffer to that interface.
  • Page 61: Paper Handling

    Plain paper from 216 mm x 176 mm (8.5” x 6.9”) to 297 mm x 432 mm (11.7” x 17.0”) [Weight = 60 to 160 g/m (16 to 43 lbs)] CHAPTER 3 BEFORE WORKING WITH THE PRINTER or 20 lbs.). (16 to 43 lbs)]...
  • Page 62 Plain paper from 210 mm x 176 mm (8.2” x 6.9”) to 330 mm x483 mm (13” x 19”) [Weight = 60 to 105 g/m The following are the specifications of paper suitable for this printer. Item Basis Weight (g/m Thickness (µm)
  • Page 63 Other sizes: width 210-297mm Cut sheet: 330x483mm (13”x 19”), Optional Duplex Letter, A4, B5 (JIS / ISO), B4, Unit (DX-3400) Executive, A3, Ledger, Legal CHAPTER 3 BEFORE WORKING WITH THE PRINTER A4, A3, B5(ISO), B5(JIS), B4, Executive, Legal, 330x483mm(13"x19") (8.2” -13.0”) length 176-483mm (6.9”...
  • Page 64: Recommended Paper

    To get the best output quality and to avoid any damage, use smooth white paper. • We recommend that you test paper, especially special sizes and types of paper, on this printer before purchasing large quantities. • Print quality will vary depending on the paper being used. Note Do not load envelopes in to the Paper cassette of the Optional Lower Tray Unit as they may cause paper jams.
  • Page 65: Printable Area

    Paper: 5mm (0.2") Other: 10mm (0.39") Duplex 5mm (0.2") Side B 7mm (0.28") Side A 297mm (11.69") Maximum 309mm (12.17") Maximum CHAPTER 3 BEFORE WORKING WITH THE PRINTER 4mm (0.16") (0.12") (0.12") 4mm (0.16) 4mm (0.16) #10: 68mm (2.68") DL: 40mm (1.57") (0.12")
  • Page 66: Using Transparencies

    CHAPTER 3 BEFORE WORKING WITH THE PRINTER Note If you use paper that does not meet the specifications listed in this User’s Guide the life of the various consumables and parts may be reduced. Caution When you feed thin paper in the Long Edge Feed direction, paper jams may occur.
  • Page 67: Using Envelopes

    Media Cassette. Secure the hooks of the Envelope Adapter into the Media Cassette. Adjust the Envelope Guide to the size of the envelopes you want to load. CHAPTER 3 BEFORE WORKING WITH THE PRINTER Fig. 3-2 Fig. 3-3 3-11...
  • Page 68 CHAPTER 3 BEFORE WORKING WITH THE PRINTER Adjust the Paper Guide to the Envelope Adapter size. Fit the Media Cassette Cover and reinstall the Media Cassette into the printer. Note Be sure to adjust the Paper Guide of the Media Cassette to the Envelope Adapter size.
  • Page 69 Sealing flaps that have not been folded at purchase • Sealing flaps as shown below • Three or more layers of paper in the marked area • Each side folded as shown below CHAPTER 3 BEFORE WORKING WITH THE PRINTER Fig. 3-5 3-13...
  • Page 70 CHAPTER 3 BEFORE WORKING WITH THE PRINTER Before loading envelopes in the cassette, check the following: • Envelopes should have a lengthwise sealing flap. • The sealing flaps should be folded crisply and correctly (irregularly cut or folded envelopes may cause paper jams).
  • Page 71: Cassette Feed

    If your application software supports paper size selection on the print menu, you can select it through the software. If your application software does not support it, you can set the paper size in the printer driver or from the control panel.
  • Page 72: Manual Feed

    CHAPTER 3 BEFORE WORKING WITH THE PRINTER Since this printer does not have a manual feed or multi-purpose tray, you cannot manually feed irregular sized paper. However, this printer has a special “Manual Feed” mode using Tray 1 (upper tray) to accommodate non-standard paper sizes.
  • Page 73: Chapter 4 Control Panel Operation

    CHAPTER 4 CONTROL PANEL OPERATION...
  • Page 74: Control Panel

    This printer has one liquid crystal display (LCD), eight buttons and four LEDs on the control panel. The display can show various messages with up to 16 characters in two rows. The LEDs light to indicate the current printer status.
  • Page 75: Buttons

    CHAPTER 4 CONTROL PANEL OPERATION You can control the basic printer operations and change various printer settings with the 8 buttons (Go, Set, Back). Job Cancel Secure Print Reprint Menu Cancel, Exit from the control panel menu, Reprint settings, and Error messages.
  • Page 76: Go Button

    PAUSE. During PAUSE, the printer is in the off-line state. Notes When the printer is in PAUSE, you can choose not to print the remaining data by pressing Job Cancel. Press Go to clear the PAUSE and return the printer to the “READY” state.
  • Page 77: Secure Print Button

    You can print secure data only while you are at the printer. You can use the Secure Print function when the printer is “READY” or in the menu state.
  • Page 78: Reprint Button

    Reprint. Also, if you have created a document that you wish to share with colleagues, simply spool the document to a non-secure area of the printer. This document can then be re-printed by anyone who is on the network or at the printer control panel.
  • Page 79: Reprinting The Last Job

    If you want to cancel Reprinting, press the Job Cancel key. • If the printer does not have enough memory to spool the print job data, it will print only the last page of the data. We recommend that you expand the memory when you want to reprint a large amount of data.
  • Page 80 Notes If you are using the driver supplied with the printer, the settings for spooling jobs in the printer driver will take priority over the settings made using the control panel. For more information about the settings in the printer driver, see “Job Spooling”...
  • Page 81: Printing Proof Data

    • If there is data in the job information that cannot be displayed on the LCD, the display shows “?”. • For more information about the settings in the printer driver, see Spooling” in Chapter “Operations for printing chapter. “Job...
  • Page 82: Printing Public Data

    The printer will not print a PUBLIC document when you send it to the printer. You must print using the control panel of the printer or connect to the printer through a web browser.
  • Page 83: Printing Secure Data

    Printing SECURE Data Secure documents are password protected and only those people that know the password will be able to print the document. The printer will not print the document when you send it for printing; to print the document you must enter the password using the control panel or using a web browser.
  • Page 84 Press to set the job. Input your password. Press to set the password The printer will exit this menu after a time-out period. Press or Reprint. If you press Go, the display shows “PRESS SET TO PRINT.”...
  • Page 85 CHAPTER 4 CONTROL PANEL OPERATION When there is no reprint data in memory If the printer does not have reprint data in the buffer memory and you press Reprint, the LCD shows “NO DATA STORED.” To delete the job Using the control panel, select the ‘DELETE STORAGE’ submenu under the SETUP menu.
  • Page 86: Buttons

    – when the printer is in the on-line state, it goes off-line allows you to scroll forward or backward through the when the printer is in the on-line state, it goes off-line and 4-13 CHAPTER 4 CONTROL PANEL OPERATION –...
  • Page 87: Back Button

    Since the asterisk indicates your selection, you can easily find the current settings as you scroll through the display. when the printer is in the on-line state, it goes off-line and Back allows you to return to the previous menu level with the...
  • Page 88: Leds

    The lamplights or blinks to indicate the current printer status. READY LED Blinking POWER LED ALARM LED DATA LED Blinking Ready to print Printing Warming up Off-line The printer power is on. The printer power is off. An error has occurred in the printer.
  • Page 89: Lcd Display

    The display shows the current printer status. When you use the control panel, the display will change. If you take the printer off-line, the display changes to show the selected emulation. If any problems occur, the display shows the corresponding error message, maintenance message, or call service message to prompt you to take an action.
  • Page 90: Lcd Messages

    The message on the LCD display shows the current printer status during normal operation as shown below. READY The ! mark indicates the status of the toner in the Toner Cartridges (K: Black, C: Cyan, M: Magenta, Y: Yellow). When the ! indicator blinks ("), the indicated color toner is nearly empty.
  • Page 91: Printer Status Messages

    CHAPTER 4 CONTROL PANEL OPERATION The following table shows the printer status messages that are displayed during normal operation: READY PROCESSING SLEEP PRINTING PROGRAMING-WAIT SELF TEST PAUSE NOW INITIALIZING WARMING UP RAM SIZE=xxMB JOB CANCELLING RESOLUTION ADAPT PRESS SET TO PRINT...
  • Page 92: How To Use The Control Panel

    When you operate the following basic steps: • If no control panel operations are performed for 30 seconds, the LCD automatically returns to READY. • When you press end of the display. After that, the display returns to the previous menu level.
  • Page 93 SOURCE SOURCE =AUTO SOURCE =TRAY1 SOURCE =TRAY1 Press any of the Menu buttons the printer off-line. Press – to scroll forward or backward through the menus. Press to proceed to the next menu level. Press Set. Press +. Press Set.
  • Page 94 Notes The LCD panel descriptions for the paper trays are as follows. • Upper paper tray: Tray 1 • Optional lower tray: Tray 2 / 3 • Optional duplex unit: DX There are 8 modes. For more information about the selections available for each mode, refer to the pages listed below.
  • Page 95 REMAIN OIL PAD Description Printer serial number. ROM firmware version ROM date Network firmware version (Network users only) Network Build date (Network users only) Engine Firmware version The size of memory in this printer =###### C=#####, M=#####, Y=#####, K=#####, TOTAL=##### =###### =######...
  • Page 96 PAPER =AUTO/TRAY 1/TRAY 2/TRAY 3 SOURCE =OFF/ON MANUAL FEED =B5/JIS B5/COM-10/DL/EXECUTIVE TRAY1 SMALL SIZE =B5/JISB5 TRAY2 SMALL SIZE =B5/JISB5 TRAY3 SMALL SIZE =OFF/ON (LONG BIND) /ON (SHORT BIND) DUPLEX QUALITY =MEDIUM/DARK/OFF/LIGHT HRC: High Resolution Control offers improved print quality of characters and graphics that conventional laser printers cannot attain.
  • Page 97 CHAPTER 4 CONTROL PANEL OPERATION SETUP = ENGLISH/FRANÇAIS /… LANGUAGE =ON/OFF POWER SAVE =1 MIN:99 MIN POWER SAVE TIME =OFF/ON AUTO CONTINUE =OFF/ON LOCK PANEL Turn the lock panel function ON/OFF. PASS NO.=### =ON/OFF REPRINT =AUTO/OFF/LETTER/LEGAL/A4 PAGE PROTECTION =AUTO(EPSON)/AUTO(IBM)/HP LASER JET/…. EMULATION =OFF/ON KEEP PCL...
  • Page 98 SETUP (Continued) Delete the data on the CompactFlash card or HDD. DELETE STORAGE Submenu SECURE FILE PUBLIC FILE PROOF FILE DATA ID (HD) DATA ID (CF) MACRO ID (HD) MACRO ID (CF) FONT ID (HD) FONT ID (CF) FORMAT ID (HD) FORMAT ID (CF) TIME STYLE =YY/MM/DD hh:mm...
  • Page 99: Print Menu

    You can check the total number of printed pages. COPIES Shows the number of printed pages (1:999) This printer can print pages in portrait or landscape orientation. ORIENTATION PORTRAIT or LANDSCAPE This printer can be adjusted to align the page format.
  • Page 100 Line feed and carriage return occur when the printer reaches the right margin. =ON/OFF Line feed and carriage return occur when the printer position reaches the bottom margin. =#### Set the left margin at column 0 to 126 columns at 10 cpi.
  • Page 101 CHAPTER 4 CONTROL PANEL OPERATION PRINT MENU (Continued) EPSON FX-850 FONT NO. FONT PITCH CHARACTER SET TABLE PRINT AUTO LF AUTO MASK LEFT MARGIN RIGHT MARGIN TOP MARGIN BOTTOM MARGIN LINES =I0000:##### =###.## PC-8/… Set the symbol set or the character set. Print code table.
  • Page 102 PRINT MENU (Continued) IBM PROPRINTER FONT NO. FONT PITCH CHARACTER SET TABLE PRINT AUTO LF AUTO CR AUTO MASK LEFT MARGIN RIGHT MARGIN TOP MARGIN BOTTOM MARGIN LINES =I0000:##### =###.## PC-8/… Set the symbol set and the character set. Print code table. =OFF/ON ON: CR→CR+LF, OFF: CR→CR...
  • Page 103 CHAPTER 4 CONTROL PANEL OPERATION PRINT MENU (Continued) HP-GL CHAR SET(STD) CHAR SET(ALT) PEN # SIZE PEN # GRAY BR-SCRIPT ERROR PRINT CAPT =#### =#### PEN 1 to 6 (Set size and gray percentage for the selected pen.) PEN 1 to 6 15, 30, 45, 75, 90 or 100 % (# is the selected pen number) =OFF/ON...
  • Page 104 NETWORK (Network Users Only) TCP/IP Submenu TCP/IP ENABLE IP ADDRESS= SUBNET MASK= GATEWAY= IP BOOT TRIES IP METHOD NETWARE NETWARE ENABLE NET FRAME =ON/OFF APPLETALK =ON/OFF NETBEUI =ON/OFF DLC/LLC =ON/OFF BANYAN =ON/OFF =ON/OFF NETBIOS/IP =AUTO/100B-FD/100B-HD/10B-FD/10B-HD ENET Description =ON/OFF ###.###.###.### ###.###.###.### ###.###.###.### =AUTO/STATIC/RARP/BOOTP/DHCP =ON/OFF...
  • Page 105 You need to set the time out period for the auto interface selection. = Level1:15 INPUT BUFFER Increase or decrease the input buffer capacity. When using the parallel interface PARALLEL Submenu HIGH SPEED BI-DIR RESTART PRINTER? Description =ON/OFF Turns high-speed parallel communications ON/OFF. =ON/OFF Turns bi-directional parallel communications ON/OFF. 4-32...
  • Page 106: Reset Menu

    RESET MENU Resets the printer and restores all printer settings – including command RESET PRINTER settings – to the settings you have previously made using the control panel. Resets the printer and restores all printer default settings – including FACTORY RESET command settings.
  • Page 107: Set Date And Time

    CHAPTER 4 CONTROL PANEL OPERATION Set Date and time --MENU-- INFORMATION --MENU-- SETUP SETUP DATE&TIME DATE&TIME YEAR YEAR =1999 YEAR =2000 YEAR =2000 DATE&TIME YEAR DATE&TIME MONTH DATE&TIME 2000/04/25 10:22 Press – until “SETUP” mode appears. Press Set. Press Set. Press Set.
  • Page 108: Set Ip Address

    Set IP Address --MENU-- INFORMATION --MENU-- NETWORK NETWORK TCP/IP TCP/IP TCP/IP ENABLE TCP/IP IP ADDRESS= IP ADDRESS= 192.0.0.192 IP ADDRESS= 123.0.0.192 IP ADDRESS= 123.45.67.89 IP ADDRESS= 123.45.67.89 Press Press Set. Press Set. Press Press Set. The last digit in the first part of the number is blinking. Press –...
  • Page 109: About Emulation Modes

    Using this mode will allow your printer to operate at its optimum performance with those applications. BR-Script3 Mode BR-Script is an original Brother page description language and a PostScript language emulation interpreter. This printer supports level 3.
  • Page 110 HP-GL Mode The HP-GL mode is the emulation mode in which this printer emulates the Hewlett-Packard plotter model HP-7475A. Many graphics and CAD applications support this type of plotter. Use this mode for optimum performance when printing from those types of applications.
  • Page 111: List Of Factory Settings

    HRC SETTING, PAGE PROTECTION, SCALABLE FONT, LOCK PANEL, PAGE COUNTER and local language for display messages. • The COPY setting is always restored to the factory setting when the printer is turned off and on again. • It is not possible to reset the NETWORK settings using the control panel. If...
  • Page 112 PAPER SOURCE MANUAL FEED DUPLEX QUALITY TONER SAVE SETUP LANGUAGE POWER SAVE TIME AUTO CONTINUE LOCK PANEL REPRINT PAGE PROTECTION EMULATION KEEP PCL RAMDISK SIZE TIME STYLE MEDIA TYPE PRINT MENU PAPER COPIES ORIENTATION PRINT POSITION AUTO FF TIME FF SUPPRESS =AUTO =OFF =OFF...
  • Page 113 CHAPTER 4 CONTROL PANEL OPERATION PRINT MENU HP LASERJET (Continued) EPSON FX-850 FONT NO.=59 FONT PITCH/POINT=10.00/12.00 SYMBOL/CHARACTER SET=PC8 AUTO LF=OFF AUTO CR=OFF AUTO WRAP=OFF AUTO SKIP=ON LEFT MARGIN=#### RIGHT MARGIN=#### TOP MARGIN=#### BOTTOM MARGIN=#### LINES=#### FONT NO.=59 FONT PITCH/POINT=10.00/12.00 SYMBOL/CHARACTER SET=US ASCIF AUTO LF=OFF AUTO MASK=OFF...
  • Page 114 PRINT MENU IBM PROPRINTER (Continued) HP-GL BR-SCRIPT NETWORK TCP/IP FONT NO.=59 FONT PITCH/POINT=10.00/12.00 SYMBOL/CHARACTER SET=PC8 AUTO LF=OFF AUTO CR=OFF LEFT MARGIN=#### RIGHT MARGIN=#### TOP MARGIN=#### BOTTOM MARGIN=#### LINES=#### CHAR SET(STD)=#### CHAR SET(ALT)=#### PEN # SIZE PEN # GRAY ERROR PRINT=OFF CAPT=OFF TCP/IP ENABLE=ON IP METHOD=AUTO...
  • Page 115 CHAPTER 4 CONTROL PANEL OPERATION NETWORK NETWARE (Continued) APPLETALK NETBEUI DLC/LLC BANYAN NETBIOS/IP ENET INTERFACE SELECT AUTO IF TIME INPUT BUFFER PARALLEL NETWARE ENABLE=ON NET FRAME=AUTO =AUTO =AUTO =LEVEL 3 HIGH SPEED=ON BI-DIR=ON 4-42...
  • Page 116: Chapter 5 Maintenance

    CHPTER 5 MAINTENANCE...
  • Page 117: Replacing The Consumables

    You will need to replace the following consumables periodically. When the time comes to replace consumables, the following messages will appear on the LCD panel. The printer will stop printing when the following Operator Call Messages are displayed: LCD Operator Call Message...
  • Page 118 The following are Maintenance Messages that appear on the LCD in the READY state. These messages provide advance warnings to replace the consumable items before they run out. To avoid any inconvenience, you may want to purchase spare consumable items before the printer stops printing. LCD Operator Call...
  • Page 119 The following are Maintenance Messages that appear alternatively with the “READY” message on the upper row of the LCD when the printer is in the READY state. These messages advise you that you will need to replace each of the consumables as soon as possible, since the consumable end of life has been reached.
  • Page 120 CHAPTER 5 MAINTENANCE *1 - at 5 % coverage print (A4-Letter size). Note The toner cartridges shipped with the printer are starter cartridges. Each starter cartridge will produce approximately7,000 pages (Black) and 4,250 A4 pages (Cyan, Magenta and Yellow). *2 - For example, if the Cyan and Magenta toner cartridges are almost empty, the indication will be “...
  • Page 121: Toner Cartridges

    Toner Nearly Empty Message Check printed pages, page counter, and display messages periodically. If the " indicator starts blinking (!), the printer has nearly run out of toner or the toner is not evenly distributed inside the cartridge. *K stands for Black, C stands for Cyan, M stands for Magenta and Y stands for Yellow.
  • Page 122: Replacing The Toner Cartridges

    When replacing the Toner Cartridges, handle them carefully so that toner does not spill. Note To ensure optimum print quality, use genuine Brother toner cartridges. Third party toner cartridges may not work in your printer. To obtain genuine Brother supplies, consult the dealer where you purchased the printer.
  • Page 123 Insert the new Toner Cartridge(s) by positioning it in the correct guide(s). Slide it gently into the printer. Do not try to lock or push it in; it should rest loosely in the guide rails. Note that each color cartridge is individually keyed to prevent improper installation.
  • Page 124 • The printer may be damaged or may not work correctly if you install consumables other than genuine Brother supplies or if you use refilled toner cartridges. This could void your warranty. • Do not stand the toner cartridge on its end or turn it upside down.
  • Page 125: Oil Bottle

    Oil Bottle Empty Message When the Oil completely runs out, the following message appears on the LCD panel and the printer stops printing. When you see this message, you must replace the Oil Bottle with a new one: OIL EMPTY...
  • Page 126 If you touch the HOT parts, you might get injured. Caution Be careful not to spill oil inside the printer. I may cause considerable damage and void your warranty. If you spill some oil, consult your dealer or Brother authorized service representative.
  • Page 127: Replacing The Oil Bottle

    Oil Bottle and lift it out of the Fusing Unit. Move the bottle away from the printer to the right so the oil will not spill into it. Be careful not to spill oil inside the printer. It could cause considerable damage to the printer.
  • Page 128 Install the new Oil Bottle into the Fusing Unit with the label facing you. The Oil Bottle is keyed to prevent incorrect installation. Lock the Oil Bottle Lock Levers securely. Close the Top Cover. Press the Power button to turn the printer On. Fig. 5-6 5-12...
  • Page 129: Fuser Cleaner

    Fuser Cleaner Message When the following message appears on the LCD panel, the printer will stop printing and the Fuser Cleaner will need to be replaced: REPLACE FCR ! ! ! ! " " " " READY Fuser Cleaner Change Message...
  • Page 130: Replacing The Fuser Cleaner

    Fusing Unit has cooled sufficiently before replacing the Fuser Cleaner. If you touch the HOT parts, you might get injured. Press the Power button to turn the printer off and wait until it has cooled down sufficiently. Open the Top Cover.
  • Page 131 Lock the Fuser Cleaner with the Fuser Cleaner Lock Levers. Close the Top Cover. Press the Power button to turn the printer On. Press any of the Menu buttons (+, –, Set or Back) to take the printer Off Line. Press + or – until “RESET MENU” appears.
  • Page 132: Waste Toner Pack

    Waste Toner Pack Full Message When the Waste Toner Pack is full, the following message appears on the LCD panel and the printer will stop printing. When you see this message, you must replace the Waste Toner Pack: WASTE TONER...
  • Page 133 Open the Front Cover. Remove the Waste Toner Pack from the holder located at the lower right side of the printer. Be careful not to spill the toner. Peel off the sealing sticker on the right side of the Waste Toner Pack.
  • Page 134: Opc Belt Cartridge

    Do not expose the OPC Belt Cartridge to light (more than 800 lux) for more than 2 minutes. This could degrade print quality. Be sure to open the printer Front Cover BEFORE you open the Top Cover to handle the OPC Belt Cartridge.
  • Page 135: Replacing The Opc Belt Cartridge

    Replacing the OPC Belt Cartridge Press the Power button to turn the printer off. Open the Front Cover, and then open the Top Cover. Pull the green Belt Cartridge Lock Levers on both sides toward you to release the lock.
  • Page 136 Close the Front Cover and the Top Cover. Press the Power button to turn the printer On. Press any of the Menu buttons (+, –, Set or Back) to take the printer Off Line. Press + or – until “RESET MENU” appears.
  • Page 137: Ozone Filter

    Ozone Filter You will need to replace the Ozone Filter once a year to prevent ozone from coming out of the printer. Caution You must replace the Ozone Filter once a year. If you do not, it might cause a noticeable smell of Ozone.
  • Page 138: Fusing Unit

    CHAPTER 5 MAINTENANCE Fusing Unit When the following message appears on the LCD panel, you must replace the Fusing Unit: REPLACE FUSER ! ! ! ! " " " " READY Warning The Fusing Unit and the parts around it are HOT! Be sure to wait until the Fusing Unit has cooled down sufficiently before replacing the Fusing Unit.
  • Page 139: Replacing The Fusing Unit

    Replacing the Fusing Unit Press the Power button to turn off the printer. Unplug the printer. To avoid injury, wait until the printer has cooled down sufficiently before replacing the Fusing Unit. Open the Top Cover. Unscrew the two long screws as shown to release the Fusing unit from the printer.
  • Page 140 CHAPTER 5 MAINTENANCE Caution When removing the Fusing Unit from the printer, be sure to keep the Fusing Unit flat, so oil will not spill. Damage can occur if oil is spilled inside the printer. Remove the Oil Bottle and the Fuser Cleaner from the Fusing Unit.
  • Page 141 Close the Top Cover, and then plug the printer into the AC outlet. Press the Power button to turn the printer On. Press any of the Menu buttons (+, –, Set or Back) to take the printer Off Line. Press + or – until “RESET MENU” appears.
  • Page 142 CHAPTER 5 MAINTENANCE Press Set, and then press Go. The printer is now in the READY state. Caution Please be careful when replacing the Fusing Unit. Do not place pressure on the Fusing Unit; it should fit in easily. If it does not, make sure the Fusing Unit connector is free to move.
  • Page 143: 120K Kit

    • User replacement of some of the following 120K Kit parts is not recommended. • We recommend that you contact your local Brother authorized dealer or service center for replacing the Paper Feeding Roller, Separator Pad and Transfer Drum. •...
  • Page 144: Paper Discharger

    Paper Discharger Caution Do NOT touch the charging wire! Replacing the Paper Discharger Press the Power button to turn the printer Off, and then unplug the printer. Open the Rear Access Cover. Remove the Paper Discharger from the Transfer Unit by lightly...
  • Page 145 For replacement of the Paper Feeding Roller, Separator Pad and the Transfer Drum, consult your local dealer/retailer. • Actions 6 to 9 should only be carried out by your dealer or Brother authorized service center when they have replaced the Paper Feeding Roller, Separator Pad and the Transfer Drum.
  • Page 146: 240K Kit

    For user replacement of the Drum Cleaner and Transfer Roller please refer to the instructions below. • We recommend that you contact your local Brother authorized dealer or service center for replacing the Paper Feeding Roller, Separator Pad and Transfer Drum.
  • Page 147: Replacing The Drum Cleaner

    Be sure to check how they are connected by referring to the old Drum Cleaner before you begin replacement. Press the Power button to turn the printer Off, and then unplug the printer. Open the Top Cover.
  • Page 148 Re-install the Drum Cover, and then close the Top Cover. Press any of the Menu buttons (+, –, Set or Back) to turn the printer Off line. Press + or – until “RESET MENU” appears.
  • Page 149: Replacing The Transfer Roller

    Replacing the Transfer Roller Release the Transfer Roller Lock Levers by lifting them up. Hold the Transfer Roller Lock Levers to lift the used Transfer Roller up and out. Fig. 5-30 Fig. 5-31 5-33 CHAPTER 5 MAINTENANCE...
  • Page 150 Plug the power cord into the power outlet, and then press the Power button to turn on the printer. Press any of the Menu buttons (+, – , Set or Back) to turn the printer Off line. Press + or – until “RESET MENU” appears.
  • Page 151 For replacement of the Paper Feeding Roller, Separator Pad and the Transfer Drum, consult your local dealer/retailer. • Actions 7 to 11 should only be carried out by your dealer or Brother authorized service center when they replace the Paper Feeding Roller, Separator Pad and the Transfer Drum.
  • Page 152: Cleaning The Printer

    Turn off the printer and unplug the power cord. Remove the Media Cassette from the printer. Wipe the printer body with a soft cloth to remove dust. Dip the cloth in water and wring it out thoroughly for cleaning. Note Use water for cleaning.
  • Page 153: Periodic Printer Cleaning

    After every 20,000 pages printed or every 12 months, we recommend cleaning the following parts with a dry cloth. Clean the Paper Guide and Registration Roller to prevent paper jams. Clean the Exit Roller after opening the Top Cover slightly. This will help to prevent paper jams at the paper exit or dirt from appearing on your print output.
  • Page 154: Repacking And Relocating The Printer

    This will void the printer’s warranty. • Before you ship or move the printer, be sure to take out the following items and place them in separate bags (do not place them in the printer carton box):...
  • Page 155: How To Repack The Printer

    Press the Power button to turn off the printer, and then unplug the printer. Remove the Waste Toner Pack, the Toner Cartridges, the Fusing Unit and the OPC Belt Cartridge from the printer. Place them in their original packaging. Do not pack them together with the printer in the printer carton.
  • Page 156: Chapter 6 Options

    CHPTER 6 OPTIONS...
  • Page 157: Lower Tray Unit (Lt-34Cl)

    Be sure to lift the printer using the handholds located at the bottom four corners of the printer. Caution When moving or lifting this printer, be sure to keep the printer flat. Also, you must first remove the Toner Cartridges, Waste Toner Pack, Oil Bottle and Fusing Unit to avoid spills.
  • Page 158 CHAPTER 6 OPTIONS Remove the Paper Cassette from the printer. Place the Lower Tray Unit on a flat surface. Adjust the Anchor Feet, located at the rear and right hand side at the bottom of the Lower Tray Unit, to level the tray unit. The Anchor Foot moves up and down as it is turned.
  • Page 159 Check the two alignment pins on the Lower Tray Unit. Use two people to lift the printer and place it onto the Lower Tray Unit. Be sure to use the handholds located at the bottom four corners of the printer. Check to ensure that the pins align correctly into the printer.
  • Page 160 Plate Lock as shown below. Install the covers on both sides of the Lower Tray Unit. Install the covers by fitting them first to the rear of the printer and then fit the cover into the front of the printer. Fig. 6-7 Fig. 6-8...
  • Page 161 Install the Paper Cassette into the Lower Tray Unit. Install the Paper Cassette into the printer. CHAPTER 6 OPTIONS...
  • Page 162: How To Clear Paper Jams In The Lower Tray Unit

    Paper Jam in the Cassette When a Paper Jam has occurred in the Paper Cassette, remove the Paper Cassette from the printer. Pull the Cassette out half way, slightly lift it, and then pull the cassette from the printer. Remove the jammed paper and reinstall the cassette into the printer.
  • Page 163 When you perform maintenance on the printer, open the Duplex Top Cover Assembly first. • When you want to open the Rear Access Cover of the printer, open the Duplex Lower Cover and the inside unit. Turn the printer off, and then unplug the power cord from the AC outlet.
  • Page 164 Remove the Back caps (2 pieces) of the Lower Tray Unit. Push down lightly on the caps and slide them to the rear of the printer to remove them. Use the handholds of the Duplex Unit to lift the Duplex Unit up.
  • Page 165 Unit into the rectangular holes in the back of the printer. Open the Duplex Cover Top Assembly. Securely connect the Duplex Unit and the Printer with the thumb screws (2 pieces). Close the Duplex Cover Top Assembly. Fig. 6-15 Fig. 6-16...
  • Page 166 Connect the connector cable to the upper connector on the printer. Fit the left hand side cover of the Lower Tray Unit to the Lower Tray Unit. Plug the power cord into the AC outlet, and then turn the printer on. Fig. 6-17 6-10...
  • Page 167 This printer has a slot for an optional CompactFlash card, which is a memory card. If you install an optional CompactFlash memory card, you can save macros, print log and fonts on it, and also select the re-print functions via the network.
  • Page 168: Hard Disk Drive (Hd-6G / Hd-Ex)

    Screws (4) • Setup guide Note The supplied longer cable is for other printers, do not use it for this printer model. After you have installed the optional font card, you can select optional fonts using any of the following methods: 1.
  • Page 169 To select fonts with the Control Panel setting menu, follow these basic steps: Press any of the Menu buttons (+, –, Set or Back) to take the printer Off Line. Press + or – until “INFORMATION” appears on the LCD display.
  • Page 170 CHAPTER 6 OPTIONS Font Number Use + or – on the Control Panel to select “PRINT MENU.” Press Set to proceed to the next menu level, and then press + or – to select: “HP LASERJET,” “EPSON FX-850”, or “IBM PROPRINTER.” Press the Set key to select the Emulation for the fonts you want to select;...
  • Page 171: Installing A Compactflash Card

    Disconnect the interface cable from the printer. Insert a CompactFlash card into the slot with the label facing you. Make sure it is inserted correctly. To remove the card, power the printer off, and then pull the card out of the slot. Fig. 6-19...
  • Page 172 CHAPTER 6 OPTIONS Turn off the printer, and then unplug the power cord from the AC outlet. Disconnect the interface cable from the printer. Unscrew the two screws securing the rear plate of the main controller board, and then pull out the main controller board.
  • Page 173 Secure the main controller board with the 2 screws. Reconnect the interface cable to the printer. Plug the power cord into the AC outlet, and then turn on the printer. Format the HD-6G/HD-EX from the control panel. See Chapter 4 for details.
  • Page 174: Ram Expansion

    CHAPTER 6 OPTIONS This printer has 64 Mbytes of memory standard memory. The memory can be expanded up to 384 Mbytes. When you want to upgrade to more than 320 Mbytes, you will need to remove the already installed 64 Mbytes DIMM and replace it with a higher capacity DIMM.
  • Page 175: Installing Dimms

    For the latest information: http://solutions.brother.com Turn off the printer, and then unplug the power cord from the AC outlet. Note Be sure to turn off the power to the printer before installing or removing the DIMMs. 100 pin and 32 bit output 16,32, 64 or 128 Mbyte 46mm (1.8 inches) or less...
  • Page 176 CHAPTER 6 OPTIONS Unscrew the two screws that secure the rear plate of the main controller board, and then pull out the main controller board. Unpack the DIMM and hold it by its edges. Caution Do not touch the memory chips and the surface of the main controller board. If static electricity collects, it may damage these electrical parts.
  • Page 177 Secure the main controller board with the two screws. Reconnect the printer cable from your computer. Plug the power cord into the AC outlet, and turn on the printer. To check whether the DIMM has been installed correctly, you may perform a Test Print “Print Configuration”...
  • Page 178: Chapter 7 Trouble Shooting

    CHAPTER 7 TOURBLE SHOOTING...
  • Page 179: Troubleshooting

    If you cannot clear the problem, consult the dealer where you purchased the printer. Inform the dealer of the message number for quick troubleshooting. When any one of the following messages appear, the printer will stop operating. Error Message...
  • Page 180 Install the lower tray unit. NO TR ROLLER Install the transfer roller. ILLEGAL TONER Use only Brother genuine toner cartridge. NO TRAY 1/2/3 The indicated paper tray was not detected. Install it, or ensure that it is inserted correctly. SIZE ERROR T1/2/3 Specify the correct paper size for the indicated tray.
  • Page 181 The download buffer of the printer is full. Add more memory to the printer. MEMORY FULL The printer memory is full and the printer is unable to print the page. Add more memory. PRINT OVERRUN Select a lower resolution or set the page protection option in the driver to the correct size.
  • Page 182: Maintenance Messages

    CHAPTER 7 TROUBLE SHOOTING Error Message ! ! " ! (K C M Y) FUSER OIL LOW REPLACE FCR REPLACE OPC BELT REPLACE FUSER REPLACE 120K REPLACE 240K REPLACE TRF DRUM REPLACE PF KIT1 REPLACE PF KIT2 REPLACE PF KIT3 NEAR WASTE TONER REPLACE OIL...
  • Page 183: Call Service Messages

    When any of the following messages appear on the LCD, turn off the printer. Wait a few seconds, and then turn the printer on again. If this does not clear the problem, consult your dealer or Brother Authorized Service Representative.
  • Page 184 WARNING ERROR EH3 WARNING Meaning Action Toner empty Turn off the printer. Wait a few sensor error seconds, and then turn it on again. Transfer roller Turn off the printer. Wait a few solenoid error seconds, and then turn it on again.
  • Page 185 Optional fan error WARNING CHAPTER 7 TROUBLE SHOOTING Action Turn off the printer. Wait 15 minutes, and then turn it on again. Turn off the printer. Wait a few seconds, and then turn it on again. Turn off the printer. Wait a few seconds, and then turn it on again.
  • Page 186: Paper Jams

    This section describes the actions to be taken to avoid paper jams and unsatisfactory printouts. Paper Jam If paper jams inside the printer, it will stop printing and display the following message. JAM X* Refer to the diagram in the printer and check the location.
  • Page 187 • Paper that does not meet specifications Paper may jam in the Paper Cassette, inside the printer, at the Rear Access Cover or at the paper exit. Locate the jam, and then follow the instructions below to remove the jammed paper.
  • Page 188 CHAPTER 7 TROUBLE SHOOTING How to Clear a Paper Jam in the Printer PAPER JAM AT PAPER EXIT JAM E1 If paper has passed behind the Rear Access Cover and a paper jam has occurred at the paper exit, follow the steps below:...
  • Page 189 If the number of paper jams at the Rear Access Cover increases, replace the Paper Discharger. PAPER JAM AT FUSING ROLLER INSIDE THE PRINTER JAM D JAM E2 If a paper jam occurs at the Fusing Roller, follow the same steps to remove the jammed paper as listed for ‘Paper Jam at Paper Exit’.
  • Page 190 CHAPTER 7 TROUBLE SHOOTING Open the Rear Access Cover. Remove the jammed paper by holding it with both hands and pulling it slowly toward you. Close the Rear Access Cover. Caution • Do not touch the toner surface of the jammed paper. It might stain your hands or clothes.
  • Page 191 PAPER JAM IN THE PAPER CASSETTE JAM A1 JAM A2 JAM A3 If a paper jam occurs inside the Paper Cassette, follow these steps: Pull out the Paper Cassette. Remove the jammed paper. Re-install the Paper Cassette. Open the Rear Access Cover and check that there is no more jammed paper inside.
  • Page 192 CHAPTER 7 TROUBLE SHOOTING How to Clear a Paper Jam in the Duplex Unit PAPER JAM IN THE DUPLEX COVER TOP ASSEMBLY JAM B If a paper jam occurs in the Duplex Cover Top Assembly, follow these steps: Open the Duplex Cover Top Assembly. If you see a jammed piece of paper through the viewing window, push the paper down...
  • Page 193: Duplex Unit

    PAPER JAM IN THE LOWER ASSEMBLY OF THE DUPLEX UNIT JAM C If a paper jam occurs in the Lower Assembly, follow these steps: Open the Duplex Lower Cover. If you find a jammed piece of paper, remove it. If you cannot find the jammed paper, open the Inside Unit by holding the handles and pulling it toward the rear.
  • Page 194 CHAPTER 7 TROUBLE SHOOTING If you cannot still find the jammed paper, open the cover of the Inside Unit and remove the jammed paper. Close the Cover of the Inside Unit, the Inside Unit and the Duplex Lower Cover. Fig. 7-8 7-16...
  • Page 195: Duplex Unit Installed

    PAPER JAM IN THE FUSING UNIT WITH THE DUPLEX UNIT INSTALLED When the following message appears on the LCD with the Duplex Unit installed, follow the steps below to remove the jammed paper. JAM E1 JAM E2 Open the Duplex Lower Cover. Open the Inside Unit of the Duplex Unit.
  • Page 196 Open the Rear Access Cover of the printer. Open the Duplex Cover Top Assembly. Open the Top Cover of the printer, and then set the Pressure Release Levers of the Fusing Unit to the OPEN position. Fig. 7-11 Fig. 7-12 Fig.
  • Page 197 Levers of the Fusing Unit to the SET position, and then close the Top Cover. Close the Duplex Cover Top Assembly. Close the Rear Access Cover of the printer. Close the Inside Unit and the Duplex Lower Cover of the Duplex Unit. CHAPTER 7 TROUBLE SHOOTING Fig.
  • Page 198: Setting Up The Printer Hardware

    CHAPTER 7 TROUBLE SHOOTING & & Occasionally you may encounter a difficulty with your HL-3450CN printer. This section contains frequently asked questions and the answers. Find your question below, and then follow the recommended steps. You can correct most problems yourself.
  • Page 199: Setting Up The Printer

    Paper is empty. Load paper in the Feeder, and then press Go to recover from the error status. Press Go to put the printer in the Ready state. Check that the printer is securely plugged into the AC outlet and that the Power button is On.
  • Page 200: Paper Handling

    The side guide is adjusted correctly. • The amount of paper you loaded is correct. Refer to the ‘PAPER SPECIFICATIONS’ section in APPENDIX. Clean the Paper Guide, the Registration Roller and the Exit Roller referring to ‘Periodical Printer Cleaning’ in Chapter 5. 7-22...
  • Page 201: Printing

    Recommendation • Cancel the print job from your computer. Then, turn the printer off and on, or reset the printer and try your print job again. • Make sure your application software is correctly set up to use this printer. Check the printer driver settings or printer settings in your application software.
  • Page 202: Print Quality

    ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Recommendation 1) Check that the printer is installed on a solid level surface. 2) Check that the rear access cover is closed correctly. 3) Check that the toner cartridges are installed correctly.
  • Page 203 3) Check that the room temperature is higher than 10°C (50°F) 1) Identify the missing color and that the toner cartridge is installed correctly. 2) Replace the toner cartridge. 3) Replace the OPC belt cartridge. Contact your dealer or Brother Authorized Service Representative. 7-25 CHAPTER 7 TROUBLE SHOOTING...
  • Page 204 4) Adjust the color by using the custom setting in the driver. Colors the printer can display and colors you see on a monitor are different. The printer may not be able to reproduce the colors on your monitor. 5) Check to ensure the specified paper was used.
  • Page 205 Question Uneven density appears periodically in the horizontal direction ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Missing image at edges ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Wrinkle ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ.
  • Page 206 ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. If the same problem re-occurs, contact your dealer or Brother Authorized Service Representative. Caution Operation of the printer outside the specifications shall be deemed abuse and all repairs thereafter shall be the sole liability of the end user/purchaser.
  • Page 207: Appendix

    APPENDIX...
  • Page 208: Printer Specifications

    5mW max. 600x600 dots per inch (Normal) 2400 dots per using CAPT and HRC (The resolution can be enhanced to 2400 dpi class by using Brother exclusive HRC (High Resolution Control) and CAPT (Color Advanced Photoscale Technology) 24 pages per minute (A4/Letter size in monochrome)
  • Page 209: Functions

    Toshiba TMPR4955 (266MHz) Emulation Automatic emulation selection • HP Color Printer (PCL5C ) including HP LaserJet 4+ (PCL 5e) and HP LaserJet 5 (PCL 6) monochrome mode • BR-Script3 (Adobe Postscript • HP-GL • EPSON FX-850 • IBM Proprinter XL...
  • Page 210: Electrical And Mechanical

    Power Source Power Consumption Printing (Average): Noise Temperature Humidity Dimensions (W x H x D) Weight U.S.A. and Canada: Europe and Australia: Stand-by: Stand-by in sleep mode: 30 W or less Printing: 55 dB A or less Stand-by: 48 dB A or less Operating: 10 to 32.5°C (50°F to 90.5°F) Non operational: 5 to 35°C (41°F to 95°F)
  • Page 211: Paper Specifications

    Paper Input Media Trays: • Standard upper tray (Tray 1) • Optional lower tray (Tray 2, Tray 3) • Paper sizes: Standard: Optional lower tray: Optional A4/Letter Cassette: • Max. stacking height in the cassette: 27 mm (1.06”) for the Standard Cassette and A4/Letter cassette;...
  • Page 212 When feeding Transparencies, the use of a recommended type for laser printers will ensure optimum printing. For detailed information on the specification or purchase, please contact your nearest Brother authorized sales representative or the place of purchase. Plain paper of Letter, A4, ISO B5, JIS B5, and...
  • Page 213: Paper

    The printer is designed to work well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or handling reliability. Always test samples of paper before purchasing large quantities to ensure that it provides the desired performance.
  • Page 214: Envelopes

    The envelope should lie flat and not be of baggy or flimsy construction. Purchase quality envelopes from a supplier who understands that the envelopes will be used in a laser printer. All envelopes should be tested prior to use to ensure desirable print results.
  • Page 215: Labels And Overhead Transparencies

    APPENDIX The printer will print on most types of labels and transparencies designed for use with a laser printer. Labels should have an adhesive that is acrylic- based since such material is more stable at the high temperatures of the fusing unit.
  • Page 216: Symbol/Character Sets

    You can select the symbol and character sets in the HP LaserJet, EPSON FX-850, IBM Proprinter XL emulation modes, and the standard or alternate character set in the HP-GL emulation mode with the PRINT MENU by using the Control Panel. See “PRINT MENU” in Chapter 4. OCR-A OCR-B APPENDIX...
  • Page 217 APPENDIX Roman 8 (8U) ISO Latin1 (0N) ISO Latin2 (2N) ISO Latin5 (5N) PC-8 (10U) PC-8 D/N (11U) PC-850 (12U) PC-852 (17U) PC-8 Turkish (9T) Windows Latin1 (19U) Windows Latin2 (9E) Windows Latin5 (5T) Legal (1U) Ventura Math (6M) Ventura Intl (13J) Ventura US (14J) PS Math (5M) PS Text (10J)
  • Page 218 APPENDIX ISO 2 IRV ISO 4 UK ISO 6 ASCII ISO10 SWE/FIN ISO11 Swedish ISO14 JISASCII ISO15 Italian ISO16 POR ISO17 Spanish ISO21 German ISO25 French ISO57 Chinese ISO60 NOR v1 ISO61 NOR v2 ISO69 French ISO84 POR ISO85 Spanish HP German HP Spanish A-11...
  • Page 219: Epson Mode

    APPENDIX US ASCII German UK ASCII I French I Danish I Italy Spanish Swedish Japanese Norwegian Danish II UK ASCII II French II Dutch South African PC-8 PC-8 D/N PC-850 PC-852 PC-860 PC-863 PC-865 PC-8 Turkish A-12...
  • Page 220: Ibm Mode

    APPENDIX PC-8 PC-8 D/N PC-850 PC-852 PC-860 PC-863 PC-865 PC-8 Turkish A-13...
  • Page 221: Hp-Gl Mode

    APPENDIX ANSI ASCII 9825 CHR. SET FRENCH/GERMAN SCANDINAVIAN SPANISH/LATIN JIS ASCII ROMAN8 EXT. ISO IRV ISO SWEDISH ISO SWEDISH:N ISO NORWAY 1 ISO GERMAN ISO FRENCH ISO U.K. ISO ITALIAN ISO SPANISH ISO PORTUGUESE ISO NORWAY 2 A-14...
  • Page 222: Symbol Sets Supported By The Printer's

    PCL Symbol Set Typeface Alaska Antique Brougham Cleveland Connect- Guatemala Letter Set ID Symbol Set Roman-8 ISO 8859-1 Latin1 ISO 8859-2 Latin2 ISO 8859-9 Latin5 I S O 8 8 5 9 - 1 0 L a t i n 6 1 0 U PC-8 1 1 U...
  • Page 223 PCL Symbol Set Typeface(Continued) LetterGothic Mary- Oklahoma Set ID Symbol Set 16.66** Roman-8 ISO 8859-1 Latin1 ISO 8859-2 Latin2 ISO 8859-9 Latin5 ISO 8859-10 Latin6 1 0 U PC-8 1 1 U PC-8 D/N 1 2 U PC-850 1 7 U PC-852 2 6 U PC-775...
  • Page 224: Symbol Sets Supported By The Printer's Truetype™ And Type 1 Font Compatible, And Original Typefaces

    ™ ™ ™ PCL Symbol Set Typeface Atlanta Set ID Symbol Set Roman-8 ISO 8859-1 Latin1 ISO 8859-2 Latin2 ISO 8859-9 Latin5 ISO 8859-10 Latin6 1 0 U PC-8 1 1 U PC-8 D/N 1 2 U PC-850 1 7 U PC-852 2 6 U PC-775...
  • Page 225 PCL Symbol Set Typeface Bermuda Script Set ID Symbol Set Roman-8 ISO 8859-1 Latin1 ISO 8859-2 Latin2 ISO 8859-9 Latin5 ISO 8859-10 Latin6 1 0 U PC-8 1 1 U PC-8 D/N 1 2 U PC-850 1 7 U PC-852 2 6 U PC-775 PC-Turk...
  • Page 226 INDEX 120K Kit 240K Kit accessory Analysis Tool Software Apple LaserWriter automatic emulation selection 1-8, 3-1 automatic interface selection 1-7, 3-3 Back switch 4-2, 4-14 Belt Cartridge Lock Lever BRAdmin professional BR-SCRIPT BR-Script 3 mode Cassette Feed charging wire Color Advanced Photoscale Technology communications parameters consumable Data Compression...
  • Page 227 Paper Size parallel interface PCL5C mode PCL6 Power Save Mode print menu print menu mode print quality printer driver printer status message proof data protective sheet public data quality mode RAM Expansion Rear Side Cover 4-21 reprint 4-39...

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