About This Guide
Technical assistance
Technical assistance
Table 1
Technical assistance centers
Region
Americas
Europe, Africa, and
Mid-East
Asia and the Pacific
xii
If you need assistance or have questions related to the use of
this product, use the information in
Technical Assistance Center (TAC) for customer support.
Before you contact JDSU for technical assistance, please
have the serial numbers for the service interface module
(SIM) and the base unit handy (see "Locating the serial
number" in the HST-3000 Base Unit User's Guide).
Phone Number
1-855-ASK-JDSU
1-866-228-3762
301-353-1550
+49 (0) 7121 86 1345
(JDSU Germany)
+852 2892 0990
(Hong Kong)
+8610 6833 7477
(Beijing-China)
During off-hours, you can request assistance by doing one of
the following: leave a voice message at the TAC for your
region; email the North American TAC (tac@jdsu.com);
submit your question using our online Technical Assistance
request form at www.jdsu.com.
HST-3000 IP Video Testing User's Guide
Table 1
to contact JDSU's
tac@jdsu.com
hotline.europe@jdsu.com