Brother MFC-760 Owner's Manual page 131

122
C H A P T E R F I F T E E N
DIFFICULTY
Handling Incoming Calls
Transferring a Fax Call to the MFC
Custom Features on a Single Line
Printer Difficulties
Horizontal lines appear in Text or
Graphics.
TWAIN Errors appear while scanning. Make sure the Brother TWAIN Driver is selected as the primary source.
You see the "New Hardware Found"
message on your PC screen (although
you have already installed the drivers
®
in Windows 95).
You see the "Update Device Driver
Wizard" or "Add New Hardware
Wizard" message on your PC screen
(although you have already installed
the drivers in Windows 95 or 98)
The MFC does not print the data in
the correct position.
Cannot perform '2 in 1' printing.
Cannot print when using Paint Brush.
Cannot print when using Adobe
Illustrator.
Thick line and thin line appear
alternately.
There are some dense lines.
When using ATM fonts, some
characters are missing or some
are printed in the same place.
When using Power Point or Excel,
hatch pattern is not what you are
expecting.
Video Capture
LCD does not show "VIDEO: PRESS Check the video cable connection to the MFC's RCA pin jack. Check
COPY CAPTURE READY"
SUGGESTIONS
If you answered at an extension phone, press your Remote Activation
Code (default setting is 51). When your MFC answers, hang up.
If you have, Caller ID, RingMaster, Voice Mail, an answering machine,
alarm system or any other on a single phone line with your MFC, it may
create a problem sending or receiving fax data. For example: If you are
sending or receiving a fax message while a custom feature signal comes
through on the line, the signal can temporarily interrupt or disrupt the
fax data. Brother's ECM feature should help overcome this problem.
This condition is related to the telephone system industry, and is
common to all devices that send and receive information on a single,
shared line with custom features. If avoiding a slight interruption is
crucial to your business, a separate line with no custom features is
recommended.
Clean the print head (see Cleaning the Print Head in this chapter).
Click File/Select Source, highlight the Brother TWAIN Driver and click
Select.
Click on the 'Do not install a driver. (Windows
and click 'OK'.
Follow the instructions from the installer, then click Next. Click Finish
when it appears on the screen.
Select the correct paper size using the DOS Utility program. Since
paper adjustment is different between ESC/P (right) and the MFC (centre),
the printing position should be adjusted for the MFC.
Check if the paper size setting in the application and in the printer driver
are the same.
Try setting the Display setting to '256 colours'.
Try to reduce the printing resolution.
Turn OFF 'Bi-Directional Printing' from the 'Control/Maintenance' tab
in the (banding) printer driver.
Turn ON 'Reverse Order' from the 'Paper' tab in the printer driver.
If you are using Windows ®
menu. Open'Brother MFC-760' properties. Click 'Spool Setting' on the
characters 'Details' tab. Select 'RAW' from 'Spool Data Format'.
Open the 'Quality/Colour' tab in the printer driver, and change the
'Document' type to 'Photo'.
that the video equipment is sending a signal (video equipment is turned
on and set to the correct setting).
®
will not prompt you again)'
95/98, select 'Printer Settings' from the 'Start'