VTech CTM-S2116 User Manual page 23

Question
The battery does not charge in the cordless
handset or the battery does not accept charge.
The battery charging light is off.
Suggestions
• Make sure the cordless handset is placed
in the handset charger correctly. The
battery charging light should be on.
• Remove the battery and then install it
again. Charge it for up to 11 hours.
• If the cordless handset is in the handset
charger but the battery charging light
is not on, refer to The battery charging
light is off below.
• If the battery is completely depleted,
charge the cordless handset for at least
30 minutes before use.
• If the above measures do not correct the
problem, replace the battery.
• Clean the charging contacts on the
cordless handset and/or handset charger
each month with a pencil eraser or a dry
non-abrasive fabric.
• Make sure the Cat-5 network cable is
plugged in correctly and securely.
• Unplug the Cat-5 network cable. Wait for
15 seconds before plugging it back in.
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