Solutions When Only A Partial Image Appears; Solutions When The Image Contains Noise Or Static; Solutions When The Image Brightness Or Colors Are Incorrect; Solutions To Sound Problems - Epson ELPBU01 User Manual

Solving Image or Sound Problems

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Select Mirror Displays.

Solutions When Only a Partial Image Appears

If only a partial computer image appears, try the following solutions:
• Refer to the external display equipment's manual for the problem of the
external display equipment.
• Check your computer display settings to disable dual display and set the
resolution within the external display equipment's limits.

Solutions When the Image Contains Noise or Static

If the projected image contains electronic interference (noise) or static, try the
following solutions:
• Refer to the external display equipment's manual for the problem of the
external display equipment.
• Check the cables connecting the base unit to your computer or video source
and the external display equipment. They should be:
• Separated from the power cord to prevent interference
• Securely connected at both ends
• Not connected to an extension cable
• If you connected an extension power cable, try projecting without it to see if
it caused interference in the signal.
Solutions When the Image Brightness or Colors are
Incorrect
If the projected image is too dark or light, or the colors are incorrect, try the
following solutions:
• Refer to the external display equipment's manual for the problem of the
external display equipment.
• Check your video source settings.

Solutions to Sound Problems

If there is no sound or the volume is too low or high, try the following
solutions:
• Refer to the external display equipment's manual for the problem of the
external display equipment.
• Check your computer or video source to make sure the volume is turned up
and the audio output is set for the correct source.
• Check the audio cable connections between the base unit, the external
display equipment, and your video source.
• Make sure any connected audio cables are labeled "No Resistance".
• Select the correct audio output port.
• If you do not hear sound from an HDMI source, set the connected device to
PCM output.
• When you are connecting the base unit to a Mac using an HDMI cable,
make sure your Mac supports audio through the HDMI port. If not, you
need to connect an audio cable.
• If the volume for the computer is set to the minimum while the external
display equipment connected to the base unit is set to the maximum, the
noise may be mixed. Turn up the computer's volume and turn down the
external display equipment's volume. (When you use Epson iProjection
(Windows/Mac).)
g g Related Links
• "Connecting Base Unit to an External Display Equipment"
• "Connecting Video Sources to the Base Unit"
• "Input Signal Settings - Signal I/O Menu"
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