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Telos 2101 Series User Manual

Advanced all digital multi-line multi-studio broadcast telephone system
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TELOS SERIES 2101
Advanced All Digital Multi-line Multi-studio Broadcast Telephone System
USER'S MANUAL VOLUME 2
PART III – The Series 2101 Hub
PART IV – Series 2101 Studio Interface
Manual Version 2.0
For software release package 2.0 and later
22 July, 2005

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  • Page 1 TELOS SERIES 2101 Advanced All Digital Multi-line Multi-studio Broadcast Telephone System USER’S MANUAL VOLUME 2 PART III – The Series 2101 Hub PART IV – Series 2101 Studio Interface Manual Version 2.0 For software release package 2.0 and later 22 July, 2005...
  • Page 3 TELOS SERIES 2101 Advanced All Digital Multi-line Multi-studio Broadcast Telephone System PART III The Series 2101 Hub V 2.0...
  • Page 4 TELOS 2101 USER’S MANUAL This Page Intentionally Left Devoid of Useful Information...

  • Page 5: Table Of Contents

    TELOS 2101 USER’S MANUAL Tables of contents Part III INTRODUCTION – WHAT IS THE SERIES 2101 HUB?.............. 1 PREPARING THE HUB FOR INSTALLATION................5 ................... 5 NSTALLING NTERFACE ARDS IN THE Identifying the Cards ..........................5 Installing cards in the Hub ......................... 8 INSTALLING THE SERIES 2101 HUB ..................
  • Page 6 TELOS 2101 USER’S MANUAL This page intentionally left blank, except for this message, of course.

  • Page 7: Introduction - What Is The Series 2101 Hub

    TELOS 2101 USER’S MANUAL Introduction – What is the Series 2101 Hub? The 2101 Hub is a highly specialized microprocessor-controlled telephone switch, optimized for easy management and flexible control. It supports up to two Telco Trunk Interfaces cards to connect to the digital trunks from your telephone company.
  • Page 8 Make sure to check the voltage settings on both of these power supplies. The Telos 2101 Hub Configuration Web Pages are used to configure the Hub and create Show Configurations. See Section 4 for details on this.
  • Page 9 TELOS 2101 USER’S MANUAL Series 2101 Hub Ethernet 10/100 Base-T Hub Ethernet Ethernet 100 Base-T 10Base-T Send to Caller in 1&2(analog or AES) & Program on Hold in NCTE (CSU) Telos Studio 1 Hybrids 1& 2 Out (Analog or AES)
  • Page 10 TELOS 2101 USER’S MANUAL This page was left blank intentionally. However, if you find this upsetting or inconvenient you may write some notes or pictures here. PART III THE SERIES 2101 HUB III-4 SECTION 1 – INTRODUCTION: WHAT IS THE SERIES 2101 HUB?

  • Page 11: Preparing The Hub For Installation

    TELOS 2101 USER’S MANUAL Preparing the Hub for Installation The 2101 Hub requires at least one Telco Trunk Interface and at least one T-Link Interface. Together with your Sales Engineer, you will have determined which components are needed for your situation. The first thing you will need to do is to install those components.
  • Page 12 TELOS 2101 USER’S MANUAL The T-Link Hub I/O Card, Rev B Style. Each card supports connections for up to four Studio Interfaces. The system manages the T-Link connections and any port can be used for any Studio Interface. The four amber LEDs at the bottom indicate “Loss of Signal” and should be extinguished if a Studio Interface is present and active.
  • Page 13 TELOS 2101 USER’S MANUAL B RUN A FAIL The Dual Telco Interface Card. The single Interface card is the same but only has one port. If only one port is to be used, you must use Port A (lower port). Pin 1 is at the top.

  • Page 14: Installing Cards In The Hub

    TELOS 2101 USER’S MANUAL Installing cards in the Hub The Series 2101 Hub has slots 14 slots. We shall refer to them as slots one through fourteen left to right as viewed from the rear of the Hub. Note however, the slots are not numbered on the chassis of the unit.
  • Page 15 TELOS 2101 USER’S MANUAL 1. Disconnect the power cable and any other cables present from the Hub. 2. Remove the four Phillips- head screws that hold the top cover in place (two on each side of the Hub). 3. Lift the cover straight up and set aside.
  • Page 16 TELOS 2101 USER’S MANUAL This page left blank intentionally PART III THE SERIES 2101 HUB III-10 SECTION 2 – PREPARING THE HUB FOR INSTALLATION...

  • Page 17: Installing The Series 2101 Hub

    2, this should be used as a last resort, as it could cause registry corruption. If you are finding that frequent reboots are necessary it is important to contact Telos and work with a Support Engineer to determine the root cause of your problems;...
  • Page 18 TELOS 2101 USER’S MANUAL Series 2101 FAIL T elco T runk Point of Demarcation Interface CSU (Channel Service Unit) PST N T 1/PRI DSX1 T 1/ (4 Wire) (4 Wire) In the USA and Canada the NCTE is called a CSU (Channel Service Unit) and is the responsibility of the end user.
  • Page 19 TELOS 2101 USER’S MANUAL IMPORTANT! If your 2101 Hub has a dual Telco interface card, and you plan on using only one line from the Telco, the line should be connected to the bottom (A) jack. HOT TIP! TIA/EIA- 568- A T568A and T568B are electrically identical. However the Green and Orange pairs are reversed between these two wiring standards.

  • Page 20: The T-Link Connections To The Studio Interfaces

    The Series 2101 Hub generally ships with one or more T-Link modules installed. If you are building a system with more than four studios you may need to add additional T-Link module(s) (Telos Part # 1701-00049). Section 2.1 has information on installing or replacing these modules.
  • Page 21 TELOS 2101 USER’S MANUAL You will be running a connection from each System 2101 Studio Interface back to one of the T-Link ports on the 2101 Hub. The T-Link jacks on the Hub are all interchangeable – you may connect a given studio interface to any T-Link jack on the Hub.
  • Page 22 TELOS 2101 USER’S MANUAL T-Link Interface Connector (Rev A T-Link Card) FUNCTION R1 (Input- from Studio) T1 (Input- from Studio) Not Connected R (Output- to Studio) T (Output- to Studio) Not Connected Not Connected Not Connected The T-Link Interface (Rev A) is a standard modular RJ-45 style jack with the pin-out shown above.

  • Page 23: Ethernet 10/100 Base-T Connection To The Lan

    TELOS 2101 USER’S MANUAL COLOR White/Green Green White/Orange Blue White/Blue Orange White/Brown Brown * = Not required The T-Link connection between a Rev B T-Link card in the 2101 hub and a 2101 Studio Interface can be made using a standard EIA/TIA-568-A T568A category 5 cable. Optionally, the cable can be wired with only two pairs as indicated above.

  • Page 24: Ac Mains Power, Operating Environment

    Networking. For additional information see Volume 1 Part II section 2.6. Computers running Telos Assistant Producer 3.5 for TWOx12 and 2101 call screening software will also use this LAN to connect to the Series 2101 to allow call screening and control.
  • Page 25 TELOS 2101 USER’S MANUAL READ THE FOLLOWING BEFORE CONNECTING POWER: The AC receptacle connects mains power to the unit with a standard IEC (International Electrotechnical Committee) power cord. The power supply can handle 120 volts AC or 240 volts AC. To change the...

  • Page 26: Environmental Considerations

    TELOS 2101 USER’S MANUAL IMPORTANT SAFETY INFORMATION! If fuse replacement is required, please note: For continued protection against fire, replace fuse only with same type and value. As with any microprocessor-based equipment, it is highly desirable that the Series 2101 Hub be fed from a reliable source of clean power. We recommend that a UPS (Uninterruptible Power Supply) and quality noise suppressor be employed.

  • Page 27: The 2101 Hub Web Configuration

    Web browser: Microsoft Internet Explorer version 5.0 and above (other browsers may work, but have not been tested by Telos) Accessing the 2101 Hub Web Configuration Pages You will need to know the IP address of the desired Series 2101 Hub to proceed (see below).
  • Page 28 Networking. IMPORTANT! The 2101 Hub is shipped from Telos with the IP address set to: 192.168.21.1 and the Name 2101 Hub. Make sure no other computer on your network is using this address before connecting the 2101 Hub to an existing network.
  • Page 29 TELOS 2101 USER’S MANUAL To access to the 2101 Hub Web page, launch the Web browser on the Administration Computer. In the ‘Address’ field, type the Hub IP address as follows: http://192.168.21.1 IMPORTANT! 192.168.21.1 Is the default IP address. If the address of the 2101 Hub Is modified later, the new address will have to be used to access to the Web Configuration Utility.

  • Page 30: Logging In To 2101

    4.2.1 Logging in to 2101 The Web Configuration Utility is password-protected. It is not case sensitive. The default password is the following: Telos Enter the password and press Submit. If a mistake is made while entering the password, press Reset and type it again. We will see later how to change the password.

  • Page 31: System Options Menu (Hub Configuration)

    TELOS 2101 USER’S MANUAL The main page is divided in three sections. The upper section never changes. The bottom-left section is the Menu window. The bottom-right section concerns the current menu’s selections. IMPORTANT! The number of ports appearing on the main screen depends on the number of ports Installed on the 2101 Hub.
  • Page 32 TELOS 2101 USER’S MANUAL IMPORTANT! To apply the IP changes (IP address, Hub name, Subnet Mask, Gateway), the 2101 Hub must be 'hardware' rebooted. To do so, press the Reset button on the Hub front panel. If the 2101 Hub Is 'hardware' rebooted, all phone calls and the communication with the Web Configuration Utility will get lost.

  • Page 33: Line Status

    TELOS 2101 USER’S MANUAL Private Outgoing Caller ID When checked, this causes the 2101 to mask the calling party number for outgoing call from the 2101 system. This feature works by changing the “presentation bits” in the Calling Party Number Information Element in outgoing Call Setup messages.

  • Page 34: Configuring The Telco Trunk Hardware & Protocol Settings

    Telco Trunk Interface Card is installed. T1Interface Card Hardware Settings (USA & CANADA) For the PRI/T1 Interfaces (Telos Part #2091-00013 and 2091-00014) you will have the following options: Framing Mode. Set to match your digital telephone circuit. Options for this parameter are: FrmESF –...
  • Page 35 E1 Interface Card Hardware Settings (EUROPE AND MOST COUNTRIES OUTSIDE THE USA & CANADA) For the PRI/E1 Interfaces (Telos Part #’s 2091-00015 and 2091-00016) you will have the following options: Framing Mode. Set to match your digital telephone circuit. The most common choice is FrmCRC4.
  • Page 36 2101 Telco Trunk Interface installed. T1 PRI Protocol Types (USA & CANADA) For the PRI/T1 Interfaces (USA/Canada version, Telos Part #2091-00013 and 2091-00014) you will have the following options Nortel DMS 100 – For National ISDN-1 on the DMS 100 switch Nortel DMS 250 –...
  • Page 37 Protocol Type as follows: IMPORTANT! Protocols other than shown in the Specification page and Appendix 5 are not supported and have not been tested. Telos offers support only for those protocols shown on the Specifications page and Appendix 5. PART III...

  • Page 38: Configuring Your Telco Trunks

    If you need help, please contact Telco to determine the switch model and protocol variant used to provide your ISDN PRI service. Telos Systems Customer Support may be able can advise you on the proper choices. 4.4.2 Configuring your Telco Trunks To allow your system to work properly you must configure its Telco trunks.
  • Page 39 TELOS 2101 USER’S MANUAL To configure the trunks you must specify each telephone number used on the circuit connected to this port. If you are using Channelized T1 you must also specify with which channel of the T1 each telephone number is associated.

  • Page 40: Entering The Trunk Information

    An error message here may indicate that you have not properly configured the Trunk Interface Card. Check your settings. Note this message and contact Telos Customer Support if you cannot resolve the problem. If you see the GREEN indication, you should proceed with creating Show Configurations and Studios and proceed to system testing.

  • Page 41: Show Configuration

    TELOS 2101 USER’S MANUAL Show Configurations One of the most powerful features of the Telos Series 2101 is its ability to easily change its configuration based on how your station operates. In many cases, radio facilities would prefer to have their telephone system configured differently depending on the day-part, or for individual shows.

  • Page 42: Creating Show Configurations

    TELOS 2101 USER’S MANUAL Creating Show Configurations First you may wish to review our introduction to the concept of Show Configuration in Volume 1 Part II Section 2.5. To quickly review here, a Show Configuration is simply a list of incoming telephone number digits which can assigned to a Desktop Director when that Show Configuration is selected.
  • Page 43 TELOS 2101 USER’S MANUAL To add a new show click on the “Add” button. The following screen will then be displayed: Enter the show name in the horizontal field and select the number of lines requested for the Show: 12 or 24 lines. Use a short and simple name without spaces, other special characters, or punctuation.
  • Page 44 TELOS 2101 USER’S MANUAL Directors” can access 24 lines. Click “Add”. Then the form below will be displayed (example with 12 lines WITH Show1 name). For each “Show” line you have three fields: Phone Number, Line Name, and Busy All Group (block all group).

  • Page 45: Creating Studio Configurations

    TELOS 2101 USER’S MANUAL After pressing Apply, the main Show Configuration page appears. To remove a show configuration, select the desired show from the list of shows by clicking on it (highlighting it). Then click on the Remove button. To edit a Show Configuration choose the desired show from the list and click the edit button.
  • Page 46 TELOS 2101 USER’S MANUAL IMPORTANT! Studio Names should consist of the letters a- z, A- Z and the numbers 0- 9 ONLY. Do not use spaces, symbols, punctuations, or other characters. Keep your Studio Names short and simple! The first thing you need to do is enter the name of the Studio by typing it in the new studio field.

  • Page 47: Using The User Manager

    TELOS 2101 USER’S MANUAL To “Allow” a show to run on the studio it must appear in the list of Allowed Shows on the right hand side of the form. To add a show to the Allowed Shows list select it from the Defined Shows list by clicking on it then press the “>>”...

  • Page 48: System Security To Restrict 2101 Hub Access

    TELOS 2101 USER’S MANUAL Whenever a user tries to connect to the system with Assistant Producer they will have to supply their user name and password. If they do not have an account on the system, they will be denied access.

  • Page 49: Software Update

    Software Update The 2101 Hub software application is upgradeable at any time via the network. The latest applications are accessible on Telos Systems public FTP site: ftp.zephyr.com To do so, the 2101 Hub must be able to connect to the public network. Ask your Network Administrator for this type of configuration and configure the following settings: Domain Name Server and Gateway (see Vol.

  • Page 50: Configuration Management

    TELOS 2101 USER’S MANUAL Select the expected Active Bank you want to reboot the 2101 Hub from. Press Reboot IMPORTANT! When the 2101 Hub Is rebooting, all active calls will be dropped! This reboot process Is a 'software' reboot. It resets only the application, not the complete hardware.

  • Page 51: About The Web Configuration Utility

    4.11 About the Web Configuration Utility The “About” option in the Menu window displays the current Web Configuration Utility version number. Telos Systems Customer Support may asked this version number. 4.12 2101 Hub Web Configuration Utility Error Messages When trying to access to the Web Configuration Utility via a Web browser: THE PAGE CANNOT BE DISPLAYED - This message can be given for several reasons.
  • Page 52 TELOS 2101 USER’S MANUAL • Check the Ethernet Link and Activity LEDs on the Administration Computer, 2101 Hub and Ethernet Hub • Did you enter a valid IP address for the 2101 Hub? • Is the IP address in the Administration Computer set to an IP address within the subnet of the IP address in the 2101 Hub? •...

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